SpoiledChild has a rating of 2.8 stars from 497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SpoiledChild most frequently mention customer service, credit card, and free trial problems. SpoiledChild ranks 14th among Beauty Products sites.
This company responds to reviews on average within 3 days
I was skeptical about trying this product because you get so many fake manufactured out there they claims their products are good. But since using this product my energy level has increased and am able to sleep though the night. My hair has changed slightly and there is less breakage.
I did not sign up for an auto refill subscription I wanted to try the product And then decide afterwards So why do I get all these emails welcoming me to the auto refill program? It's very upsetting! I haven't even received the product and already I'm upset!
No wrinkles or nething helped like drink said it would used for few months never seen any good results
Suppose give refund I never received
To help wrinkles n energy no good results
* SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I just started using it, but so far, so good no visible results yet but I'll keep at it and I'm sure I'll see it soon.
Cannot wait for you to see the results
This product work for me
All the hair type is not the same
That's depends your hair type I lost a lot of hair and this products help me a lot
Hi Eve! We’re so happy to hear that
Stress free, Q/A easy to follow. I felt like the focus is on my needs and not the entire universe.
Great to hear
Didn't work. Maybe because my hair was colored months ago and the damage from that is unrepairable, also wouldn't let me leave this review.
Products used:
Spray for hair
* SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Ariel! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I can not say it loud enough DO NOT BUY FROM THIS COMPANY! First lets talk about the HORRIFIC customer service They do not give a phone number and it takes 2 days to talk to someone by email of all things. I have been trying to cancel this subscripition for over a month now. I purchased the hair serium and overall the products is okay... But the smell is just aweful I have never used a product that stinks so bad. I have a feeling they opened this company to be able to say WE OWN A BUSINESS. This whole situation is not even worth the agravation but is so annying. So cancel a subscription I guess is not the same as cancel my account. Please avoid buying anything from this comapny. The best thing I can say about this company is the little tubes come in pretty colors. I get the concept of what this company is trying to do. But it needs a lot of work The containers are to small, The product has a horrible smell and it is over priced for the tiny pod insert and for goodness sake get a dang phone number so people can talk to a real human being.
Tip for consumers:
I like what the product doe's to my hair but it doe's not last long the effects are temporary and you have to use this stuff daily and then it is all gone after 3 uses. So using it daily or every few days you have to order again but you can't you have to wait for it to be sent. I was charged twice in a month for a subscription.
Products used:
S24 Rapid Recovery Hair Mask
Hi,
I am gutted that you had a bad experience. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
I measured out a tablespoon daily & have ran out 6 days before my next order even ships.
* SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I thought I cancelled after the trial. Product wasn't that bad. I gave it a good review. Then 3 months later my card was charged for 2 refills at the same time and sent. I guess due to the positive review. So I vancelled again on May 7,2023. On June 29,2023, I was charged for a refill of only one of the products. When I tried to contact them, the *******707 is a fake number. Put there for reassurance apparently that you will get to speak to someone if there is a proble...which by then is too late. I sent an email. They acknowledged that I cancelled my subscription, did not say anything at all about why they sent and charged me for a different order even than original, but hoped I would like it and keep it. Or I could choose to send it back. I shouldn't have to go through any of this. I cancelled already. Also, the number contact only comes up under spoiled rotten. Which is not even the name of the company. Shady. I tried to take credit card off of the info page. It would not do that. There is no delete for it. Only an edit info and do I want this card as the default card in case another one doesn't work. So now I have to go to the bank and get a whole different number so they absolutely can not charge me again for a refill. VERY DISSATISFIED I FEEL THAT SOMEHOW THIS SHOUKD BE ILLEGAL AND CHARGES BROUGHT FORTH OF FRAUD. THEY MISREPRESENT THEMSELVES AT EVERY TURN. HIGHLY WARN AGAINST THIS PRODUCT AND COMPANY.
Tip for consumers:
That there is not a real 800 custome svc person to help, that I could delete my credit card, and that I never tried it to begin with. Not worth money, time, and aggravation. Fraudulent. They go under 2 names spoiled rotten is where you find fake number. spoiled child is the company name products are sold under.
Products used:
Collagen and hair serum for thinning hair. Gold tube
Hi,
I am gutted that you had a bad experience. Please contact hello@spoiledchild.com with your order details. Put "Site Jabber" in subject line. They will be able to look into your options.
More energy, skin feels good, hair feels thicker and growth is fast. I feel great all around
LOVE to hear it!
All information read was really informative and to the point can't wait to see my results
You’ll be obsessed with the results
I been using for 1 week and I do notice a difference. Thank you
Great to hear!
Kinda says it all above. Haven't received it yet. What's with delivery companies today?
* SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
A lot of helpful information, easy to order. Looking forward to try new products!
LOVE to hear it!
Taste so good & it makes a huge difference! I'm a forever customer
We’re honored to be a part of your routine
Items come automatically and I do NOT want that. And no more shipments please.
* SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Berkley! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I will let you know once I try it.
Hoping for great results.
You’re going to love it! ✨
Easy to use website, offering of all products and deals is awesome. Can't wait to try my products
You’ll be obsessed!
Being unsure what to purchase and being able to get help based on a selection was helpful
Great to hear!
My experience with you was awesome very nice and caring thank you
Thanks so much for the love! This made our day.
Was super easy and the quiz tells you exactly what you need
LOVE to hear it!
Feel great, can see a difference in my skin especially my face.
LOVE to hear it!
I recently tried Spoiled Child's hair serum and hair mask in an attempt to reduce or control my hair shedding. While I typically don't write reviews, I feel compelled to share my experience so that others can make an informed decision. First and foremost, I take various supplements like multivitamins, B-complex, biotin-collagen, and vitamin D3 to maintain overall health. Despite experiencing hair shedding, my hair and scalp are healthy. I understand that shedding is a natural part of the hair cycle, not to mention, I am gettingolder too. Upon discovering Spoiled Child's hair products online, I decided to give them a try in the hopes of minimizing my hair shedding.
After purchasing the products and carefully reading the instructions, I began using them. However, during the initial three days of usage, I noticed an increase in hair shedding compared to my usual amount. Despite knowing that immediate results are unlikely, I was determined to continue using the products for three months. However, with each passing day, my hair shedding only worsened. I speculated that perhaps new hair growth was pushing out the old strands, resulting in increased shedding. Although I started to worry, I persisted with the products.
Unfortunately, during the second week of usage, while rinsing my hair in the shower, I was alarmed to find a significant amount of hair stuck in my hand. It was no longer just shedding; I was actually losing hair. I panicked as this was an unprecedented experience for me. I considered reaching out to Spoiled Child for guidance but couldn't locate their contact information. I decided to contact them via email, and their response suggested that I continue using their products for a longer period to see results, with the trial period already over and charges applicable. Despite this, I couldn't ignore the quarter-sized bald spot that had appeared in my hair. I discontinued using the products and it has been two weeks since then, but my hair continues to fall out in large quantities.
While Spoiled Child's products may have worked for others, unfortunately, they did not work for me. Nevertheless, I believe it is important to share my unfortunate experience as a responsible act. I apologize for the lengthy description but felt it necessary to convey my story thoroughly.
Tip for consumers:
They didn't want to refund my money in the beginning. I had to fight for it.
Products used:
Spoiledchild's Recovery Mask and Scalp Serum.
Hi,
I am gutted that you had a bad experience. Please contact hello@spoiledchild.com with your order details. Put "Site Jabber" in subject line. They will be able to look into your options
Forms were quick and easy. The chat came on to assist and encourage me to finish.
Great to hear
Hi Brittany! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out