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SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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I always have a great experience dealing with stuff. Love the products. Not too happy with gift card ( i received a $100 git card) It's hard to use the card cause most thing is recurring monthly. I think there need to be some kind of change with the gift cards. I love everything else about Spoiled child and my experience with the company!
Easy breezy using the website. Will be my first time ordering and trying a product that I only learned about browsing through Facebook!
Thanks for sharing! We’re thrilled to hear you had an easy experience on our website. We hope you love your first order and can’t wait to hear what you think of the product!
Easy experience in purchasing. To many promotional adds at the end which confuses the buyer when finishing the transaction.
Thanks for your feedback! We're glad the purchase was easy and appreciate your note about the checkout promos. We’ll keep that in mind as we work to improve the experience.
I clicked on the link because it said I could try a full-size bottle before buying this yet my only option once I clicked on it was to buy it so hopefully I'm not wasting my money on another product that says it taste delicious and is awful or doesn't work
When I was trying to check out, there were multiple pop ups trying to get me to purchase other products. It was very annoying. I want even sure if I had purchased the product once I closed the last pop up/survey. I had to check my email. I do hope the collagen product is good.
I was having trouble getting the free trial. I also think that I should not have been charged shipping because I signed up for auto delivery. The quiz seems a bit long to me.
I had decided not to purchase but after receiving two emails a day offering all sorts of stuff I thought I would "try" a bottle just pay $9 shipping. The byflow upon ordering is very lengthy and pushy with "extra deals" and I accidentally ordered an additional bottle trying to order the trial on my lunch break. With exchange my free trial cost me almost $100 on my credit card... I didn't realize this was a USA company. I have no intention of supporting USA products. Subscriptions are always a rip off. If your product is that good you shouldn't have to trick people into purchasing. Huge surprise... no way to cancel the order and no response to my email immediately after I ordered to cancel. Nobody has this kind of time. You can not even copy the ridiculously long order numbers.
Easy to choose what you need. Excited to try this product. Very informative website and lots of options for different products. I love the surveys to keep company informed of any issues.
Thank you for your feedback! We’re so glad you found the website easy to use and informative. Excited for you to try the product, and we appreciate you sharing your thoughts with us through the surveys. Let us know if you need anything!
The website is very easy to navigate. As yet I have not received or tried the product but watch this space for more
Thank you for your feedback! We’re so glad to hear you found the website easy to navigate. We’re excited for you to receive your product and can't wait to hear what you think once you’ve had a chance to try it.
I have seen these promos for SpoiledChild for at least a year now, and was finally ready to try the product. The website was user friendly and easy to navigate. It made the purchase experience exciting. Creates confidence in the product.
Thank you so much for your kind words! We're thrilled to hear you had a great experience navigating our website and that it made you feel confident and excited about trying SpoiledChild. We can’t wait for you to start seeing the benefits of the product, and we're always here if you need any support along the way!
Just placed my order! Have heard amazing things about this product. Looking forward to trying it. Friends that have used it have had amazing results so I'm looking forward to having the same experience!
Thanks so much for your order! We're excited for you to try it and hope you love it just as much as your friends do. Can’t wait to hear about your experience!
The price for auto renewal changed when I placed my try before you buy option. It was to drop to $39 on the first auto refill. The information i received states it will actually be $44. Im assuming this is how i get free shipments next time?
Thanks for your feedback! The price for your first auto-refill is $44. You’ll receive free shipping on your next auto-refill order as part of the offer. We appreciate you being with us and are here if you have any other questions!
I can't wait to get my product so I can leave a review. The website, descriptions and instructions have been very clear.
Thank you so much for your kind words! We're thrilled to hear that the website, descriptions, and instructions have been clear for you. We can’t wait for you to receive your product, and we’re really looking forward to your review once you've had a chance to try it out!
Product came super fast which I love! I got the pineapple flavor of the E27. Taste sooo good! I am taking morning and night. I am on week one and my completion is brighter and I feel like I have more energy. Very much so enjoying!
So glad you’re loving the pineapple E27 and feeling the benefits already! Thanks for sharing. Can’t wait to hear how it goes as you keep going! 💛
I just started so I can't give a realistic review yet but I can say the Mango flavor straight is actually pretty good, I won't have a problem taking this everyday and actually look forward to taking it.
Thanks for sharing your first impressions! We're so happy you’re enjoying the Mango flavor and looking forward to taking it each day. Can’t wait to hear more as you continue your journey!
I started this product (in the mango flavor) the beginning of April with a 14 day trial. The flavor was absolutely delicious. The product works exactly as mentioned… you start to feel more energetic, your skin looks radiant and smooth, and you sleep better too. I recommend every one try at least one bottle, you will immediately feel the results.
Thank you for your amazing review! We're delighted you loved the mango flavor and experienced the benefits. Your recommendation means a lot to us!
It was a good experience, lots of information was provided and it was beneficial in choosing to give it a try. All that was provided was upbeat, positive and not pushy. Looking forward to beginning and making some healthy choices... all good!
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and appreciate your support. Your satisfaction is our top priority, and we look forward to serving you again soon!
I placed my order and didn't get prompted to enter address details then when I checked to see where it's going it's my old address that they captured from I'm not sure where and no one has responded to my emails so I can get this shipped to the correct location before it ships out.
I don't understand... I read that I could try it for free and pay 5.95 shipping... so I did that option. Then you come in with (if you sign up for the subscription you get free shipping, 20% off and a another full product for free so I decided to try it. Now it says I left my free gift behind and I already was charged full price plus shipping... I don't understand? As of now I already want to cancel, that's shady stuff.
Don't like how you makes us believe we are getting a $100 gift card but you fall to say we can onmy use it TOWARDS YOUR PRODUCTS and you conventionally take up to 6 month to finally send it and that's only after I sent your organization at least 8 emails asking where is my gift card… to makes matters worse I got on your sight dreading to place an order with the GIFT CARD after placing the order all these prompts come up to try and sell me more items as I kept pressing skip ( indicating that i WASNT) interested then boon once again your site conveniently added another freakin! Orders for additional $44 dollar … so I want my moms back my MONEY refund it back into. Y bank account ASAP! SAY NOOO MORE..
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great feedback! We’re so glad you love the products. We’ll take your concern about the gift cards into consideration as we work on improvements.