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SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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I gave Spoiled Child a five star because the process to purchase was simple. I found many reviews to help me decide on making my first purchase and trying it for free. I am excited! Stay tuned 😉
I have being taken it for 2 months and has really change my life I have lost weight and my skin has been looking very Illuminated I really Recommend it.
Wow, thank you so much for sharing this! We’re absolutely thrilled to hear about your progress. That’s incredible! So glad it’s made a difference in your journey. Keep it up, and thanks again for the recommendation! 💪✨
I am specifically interested I the main product and I find all the additional products pushed too aggressive. I also was pulled in by the subscription offer and signed onto it but my first bottle being sent will get charged at the $98.00 full price. It feels like it's not truth in advertising and kind of underhanded.
Per the request to review my online ordering experience, I can only hope that the product is more helpful than the ordering process, which is unfortunately confusing and tricky with an over abundance of questions and an unexpected amount of marketing efforts. This is my 2nd bottle of E27 Liquid Collagen/mango with the leap of faith to opt for an automatic monthly shipment, so we'll see how this option turns out moving forward. I'm very much looking for positive results, whilst taking 2 tbsp/day for hair and skin benefits related to this product.
Sure was very easy to use with great recommendations. Product is on its way and I love that I can try before you buy.
Thanks so much for your kind words! We're thrilled to hear the process was easy and that you enjoyed the recommendations. We hope you love the product, and we’re glad you appreciate the try-before-you-buy option! 💛
I thought I was only ordering one bottle of pineapple, I hate Mango and I also thought this auto shipment was every 30 days! We need to clarify this order ASAP or I will cancel the entire order! I thought this was every 30 days. I'm not paying $78.00 every 2 weeks. Just cancel this order and let me start all over on this order! This has been very misleading! And I'm upset! I need to hear from you immediately or I'm calling American Express and cancel the charge!
This company seems like a scam to me. I signed up for a "try before you buy, just pay shipping" type deal, but they "pre-authorized" my card for the entire cost of the item ($100+). When contacted they said it would be refunded after processing within 4 days. Well, the item already arrived at my home (to be immediately returned), so clearly the order is done processing. They have given me the runaround and it has been 5 days with the order actually delivered and now they won't even answer my emails! So I'm out this money, and their crummy product will get out of my home first thing in the morning. Don't trust any company without a customer service phone number.
I was ordering Mango taste drink. As I am going through it shows pineapple taste. So I back out. Then finding out that was a another suggestion to buy. It would be good to see all your order before submitting order. I have more then I was anticipating to order because of all the questions. I thought the apple cider vinager was a free sample. But now see I paid for it. The serum also getting 20% off somehow I got that. I hope I like it. Lol
The website of the products and pricing was very detailed and 3asy to understand and I am happy that if for whatever reason, I do not feel or see any results, that I can return and cancel. I have read the reviews and now personally know two people that are using this product have felt the positive changes.
Hi Veronica! Thanks so much for your kind words! We're glad the site was easy to use and that you feel confident trying the product. We're here if you need anything. Excited for you to see the results!
I have been wanting to try this product for some time, as I have struggled with gut health. I finally subscribed and I cannot wait for my first bottle to arrive!
Thank you for sharing your excitement! We’re thrilled that you’ve decided to give our product a try, and we hope it helps with your gut health journey. We can’t wait for you to receive your first bottle - please let us know how it works for you!
I ordered this to try, but was disappointed in the aggressive selling by the company. But if it taste good and fulfills the promise.,,
So far so good I love your customer incentive offers. I look forward to seeing how the product works for me.
We’re so glad you’re enjoying the incentive offers! Thanks for giving us a try - we’re excited for you to see how the product works for you. Let us know if you have any questions along the way!
I subscribed thinking it would be $39 but my invoice says $49. Maybe I misunderstood. Would like clarification, thanks!
This is why I should not order anything online, you ask some questions at the end and do add ons. I answered a few questions on my skin, but did not place the additional order, I only wanted to try the collagen and now have an additional charge for skin care. Please cancel
I'm excited to try my E27 collagen! Setting up my subscription was super fast and easy! I have huge hopes for this product!
We’re so excited for you to start your E27 journey! So glad to hear the subscription setup was quick and easy. We’ve got high hopes with you - can’t wait for you to see the results!
May I please change my order?
I would prefer the mango flavor over pineapple.
Thank you.
Hi! Thanks for reaching out! Please contact our customer support team at hello@spoiledchild. Com as soon as possible, and they’ll be happy to assist you.
Thank you for your kind words! We’re so glad the ordering process was easy and that our team was helpful. We can’t wait for you to try the product - let us know how it goes!
Was charged for purchase i didn't choose. Dont want any thing from those type of business. It is fraud. Do not send to me. I don't won't nor ordered it.
I purchased what I thought was a free trial, but the $105.85 charge when the free trial was supposed to have ended was charged immediately! My mailing information for the purchase was wrong, there was no way to contact anyone to change it.
I placed order on 3/15 and still waiting to receive my order. So not too good so far
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the 5 stars! We're so glad the process was smooth and that the reviews helped you feel confident in trying us out. We’re excited for you, can’t wait to hear what you think! 😉