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The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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I am almost finished my first bottle of E27, I decided to try pineapple flavour this time, it's super easy to take, and I look forward to it, super yummy!
I see a great result, and I'm happy to use every day on my hair I like the ingredient so light no greasy I
We're so happy to hear you're seeing great results and enjoying the lightweight, non-greasy formula! Thank you for being a part of the SpoiledChild community!
I recived an email saying my order was cancelled due to bad address. I have no idea how that happened. I'll try to reorder.
So, my visiting from out-of-state younger sister (72 to my 73) was so impressed with my experience/results with Spoiled Child Liquid Collagen that I gave her my just delivered bottle to take home with her. (Ultimate sister sacrifice, right? That's how much I love her.) I couldn't wait for my subscription bottle to arrive later this month in June, so I just ordered a single bottle to see me through until my subscription bottle arrives! And helped my sister sign up for her own subscription!
Now that’s sisterly love! We're so touched that you shared your bottle and thrilled to hear how much you're both loving the Liquid Collagen. Huge thanks for spreading the word and bringing your sister into the SpoiledChild family!
The discount said I had 12 hours to use but at checkout it would not let me. After contacting them they gave me another code to use NEXT time I ordered. That should have been taken off THIS order. Love the product but that isn't right. How do I know the next code will even work?
I love the Mango collagen! I order it from Canada even though there is the exchange rate but it's worth it because nothing compares to this in Canada.
Thank you so much for your support from Canada! We're thrilled you love the Mango Collagen—so glad it's worth it to you!
Very quick and easy and super simple and great experience honestly. So excited for my order to arrive
Thank you so much for your kind words! We're thrilled to hear you had a quick and easy experience. We’re just as excited for you to receive your order—enjoy!
This would be my third different product that I buy from this company. I am sold on the first two. Easy to shop for videos, easy to navigate shopping experience. Reliable business and people.
Thank you so much for your kind words and continued support! We're thrilled to hear that you've had a great experience with our products and shopping process. It truly means a lot to us to have loyal customers like you. If there's ever anything you need, we're always here to help!
The ordering process was not great. I would put my gift card in and click next and it would remove the code after accepted and had to retype again. Well after my order went thru it took out of my bank account before taking the gift card off and haven't received a response on them fixing it and removing from my bank account and using the gift card total instead.
I was waiting for few weeks to give my review. I love this product so much and I'm loving how I am looking now. This product has brought so much difference to my skin and I don't regret subscribing
Thank you so much for your kind words! We're thrilled to hear that you're loving the collagen syrup and seeing such great results. It means the world to us that you took the time to share your experience. We're so glad you’re part of our community. Cheers to glowing skin! 💖
Ordering was very user friendly, prompts of the product to ensure that you order the best product to benefit one overall health was very.
Thank you so much for your kind words! We're glad to hear you found the ordering process user-friendly and that the product prompts helped guide you to the right choice for your health. We truly appreciate your feedback and support!
I ordered the gummies and when I finished my order it had an add-on of some eye cream. I never order that. I tried to cancelled it but it was impossible. I sent multiple emails and no response. I want it cancelled. Now I'm thinking this is some kind of scam.
A+ fast to get back to me with an order issue and they fixed it right away. Will have to wait and see what my girlfriend thinks of the liquid collagen and she's excited to try it!
Thanks so much for the A+ review! We’re glad we could quickly resolve your order issue. We hope your girlfriend loves the liquid collagen — we’re excited for her to try it too!
So far so good, very easy to order, Once I receive the trial product, I definitely will review it. The decision to try is very simple, especially with getting a sample order.
Thank you for your thoughtful feedback! We're happy to hear the ordering process was smooth and that the trial option made your decision easy. We look forward to hearing your thoughts once you've tried the product!
1st time try before you buy. Easy checkout. If I like I will be happy to try other products in the near future
Thank you for giving us a try! We're glad you found the checkout process easy. We hope you love your first product and look forward to having you try more in the future!
Stop making people answer all those questions before providing the price. If you're so confident about your product and price, you shouldn't have to hide it.
Thanks for your feedback! We understand how important pricing transparency is. You can always view our product prices directly on our website. We’re fully transparent about costs and want you to have all the information you need to make the best decision for yourself. If you have any questions, we’re here to help!
I recently tried Spoiled Child - I was just reading the reviews. I've been experiencing every symptom perimenopause has offered! After 2 weeks 90%of my symptoms were gone. This was the only item I was taking. It's the truth for what it advertised but this other benefit. I just ordered 2nd bottle. Thank You Thank You Thank You
Wow! Thank you so much for sharing your experience! We’re delighted to hear that SpoiledChild has brought you real relief during such a challenging time. Knowing that it’s making a meaningful difference in your life is exactly why we do what we do. We're honored to be part of your wellness journey and truly grateful for your continued support. Thank you!
Ordered the pineapple flavor, I find it very sweet and hard to swallow just plain, but I'll be happy to gulp it if the results are there!
Thanks for your honest feedback! Feel free to mix it with water or your favorite drink to mellow out the sweetness. We really appreciate you giving it a try and hope you love the results!
My online experience with Spoiled Child was smooth and hassle free. I am excited to receive my first product and will post a review after using it for 14 days.
We're so glad to hear your experience was smooth and hassle-free! We can’t wait for you to try your first product, and we’ll be looking forward to your review after 14 days. Thanks for choosing SpoiledChild!
I haven't tried the hair mask yet or the mango xtra strength collagen yet bùt I can't wait. Nice of them to give me a free lip balm thank you. Website easy to navigate and easy ordering. Although prices are steep but products are wonderful
Thanks so much for your kind words! We’re glad to hear the ordering process was smooth and that you enjoyed the free lip balm. We hope you love the hair mask and collagen once you try them! Your feedback on pricing is noted, and we truly appreciate your support.
Answer: It doesn't! They charge you the full price before trial starts.
So glad to hear you’re enjoying the pineapple flavor! Thanks for sharing. Here’s to great results with your E27!