SportsMemorabilia.com has a rating of 3.6 stars from 652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner, and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.
This company responds to reviews on average within 12 days
I have purchased before from Sportsmemorabilia and never had any issues. This is my first experience with an issue and Cristin was great! She resolved it quickly and responded quickly! Thanks Cristin.
I placed an order for one item. They sent me three. I called them immediately. They strung me along for two weeks then told me they wouldn't do a return. I wouldn't recommend this company to anyone
The Live Chat option was so helpful in me getting an address changed. Alexis Mariner was really helpful, polite and reassuring that my query had been resolved. Thanks Alexis!
This company has amazing customer service. They accidentally shipped me the wrong item. After contacting them about their mistake, I was connected with Thias Evans who went ABOVE AND BEYOND to make sure that this error was corrected in a very fast and timely manner. She continued to remain in contact with me until she had verification that the correct item was shipped out. Even though she knew that their systems would send me out and email notifying me that the item shipped. She still reached out to me personally to let me know the item had shipped and provided me with the tracking number for my item. Even with all the chaos of the holiday season she made me feel like I was the ONE AND ONLY person she had to deal with, when I know she probably had many other things she needed to be taking care of. I am truly blown away by the customer service I received.
Alexis Mariner was very helpful. She answered all of my inquiries and was very courteous. I wouldn't hesitate to buy something from this company again in the future.
I was getting a little stressed because I had never dealt with SM and the tracking information I printed when I placed the order told me nothing. When I called Andrea she answered promptly, was very friendly, and gave me the information I needed on the spot and forwarded the FedEx tracking # to me by email. Because of her help I can definitely recommend SM to others.
Gabriel provided me with great service and quick follow up when I had questions. I have and will continue to get my sports memorabilia from here because of the service I received. Thanks!
Shakira provided excellent customer service during our recent chat! I wouldn't hesitate to reach out to her directly if I ever require assistance in the future.
Susan
I was concerned if my purchase would be here in time for Christmas and Lexi went above and beyond to make sure it was and followed up with me several times! Very impressed!
Cristin is awesome. helping me track my order, reassuring me it will be delivered today and she is available for any follow up required. Quick, responsive, professional.
I recently had a call from Sportsmemrabilia regarding my order and to make sure everything was okay. It was great to have this follow up, not many companies do this anymore! Much appreciated!
Ingrid Padron provided me with unparalleled customer service during the very busy holiday season and took the time and care to ensure that my loved one receives their Christmas gift on time!
Donna O'D provided me with excellent service in resolving my order. I appreciated her friendly disposition and professionalism to help and assist me in this matter. Tom D.
I required help with an order and used live chat, Connie Hubbard was excellent and I could not have asked for any better service, thank you Connie, so helpful.
John
Australia
Shelby provided amazing customer service for questions regarding my delivery, and even followed-up after I received my package! Couldn't be happier with my purchase! Thank you!
Excellent experience staff was great and helpful. Will return to buy from them again because of the staff. Kevin responded to my emails right away and took care of everything. Thank you.
Great product. Shipped on time. Had issue with case. Rep acted quickly and remedied the issue. Sonia Boppel was amazing in shepherding the process. Thanks!
LINDA BLAKE was born to do Her Job I have no words to Express How Happy I Was When She resolve my problem! Would I Ever Shop with Sportsmemorabilia absolutely and If anything was to go wrong With my order I Pray that Linda Blake Picks up on customer service again! Amazing!
She was great in keeping me informed about my order! Great hire for the company. I will purchase from this company again, and I hope that I get Lexi, if there is ever any problems!
Don't deal with this company! They are guilty of false and misleading advertising
And even when made aware of it they refuse to correct it and continue to knowingly
Sell this product that falsely advertises what they are selling The University of Miami
Photo with 21 autographs claims to have many inscriptions which it clearly does not have yet
When brought to * attention on multiple occasions he clearly chose not to correct it!
Buyer beware And the certification on the hologram shows the inscriptions are on the piece
When they are not When the piece was returned company refused to refund full price
Despite their misrepresentation
*Personal information redacted by admin
Ma Allen was very helpful and polite, and informed me when the order was on the way.
She was also easy to understand, and this is not always the case as I am somewhat hard of hearing. Thanks!
Andrea Mendoza was very helpful in delivering my order within the time frame I needed. She was responsive, polite, followed through on what she said she would do. I recommend SportsMemorabilia.com
Shelby Coyle was amazing when helping me with my order! With her great customer service I will make sure to order again from this company!
Thank you Shelby you are awesome!
I am so thrilled with my recent order from Sports Memorabilia! From the exceptional customer service I received from Cristin, to the FAST shipping (even to Canada) and the beautiful wall art I received. I HIGHLY recommend this company to anyone looking to order sports memorabilia. Thank you!
Donna O'Donnell was amazing - she provided me with excellent customer service! She was very attentive and helped resolve my issue in a timely fashion.
Buy sports memorabilia, autographs & signed gifts from MLB, NFL, NBA, NHL. Find baseball, football, basketball, hockey autographed jerseys.
I am so sorry for any frustration regarding this order. Please provide the order number and I am glad to pull up the order and assist you directly. Thank you!