• SportsMemorabilia.com

SportsMemorabilia.com

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Overview

SportsMemorabilia.com has a rating of 3.6 stars from 652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner, and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.

  • Service
    53
  • Value
    47
  • Quality
    41

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
23
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How would you rate SportsMemorabilia.com?
Top Positive Review

“Cristin was great!”

Michael N.
2/8/24

I have purchased before from Sportsmemorabilia and never had any issues. This is my first experience with an issue and Cristin was great! She resolved it quickly and responded quickly! Thanks Cristin.

Top Critical Review

“Buyer Beware”

Jeff K.
6/2/24

I placed an order for one item. They sent me three. I called them immediately. They strung me along for two weeks then told me they wouldn't do a return. I wouldn't recommend this company to anyone

Reviews (652)

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Reviews that mention popular keywords

shelby coyle (43) connie hubbard (25) customer service (352)
Thumbnail of user patl115
Canada
1 review
0 helpful votes
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August 15th, 2018

Alexis was very helpful and was very concern in my satisfaction regarding the product i ordered.

Alexis did a follow up about the reception of my parcel too!

Thumbnail of user leond38
Mexico
1 review
0 helpful votes
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June 27th, 2017

A very good experience. True pro and a pleasure.
Highest rating. She resolved a difficult issue promptly and most efficiently and I am truly grateful.

Thumbnail of user karenl552
New Mexico
1 review
0 helpful votes
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December 18th, 2018

Kevin was very helpful with my order! He let me know when my order was expected to arrive and still followed up with me after to make sure I received it. Thanks Kevin!

Thumbnail of user sherryj28
Georgia
1 review
0 helpful votes
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April 5th, 2018

Thank you for the perfect gift for my hubby. And a huge thanks to Connie Hubbard for assisting me and making sure the gift arrived in time for our anniversary. She's the best!

Thumbnail of user ahmadr18
Canada
1 review
0 helpful votes
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December 20th, 2018

Cristin Morel was absolutely on the ball and understood my situation with my order. She provided me with great service and I'll be definitely checking out sports memorabilia in the future!

Thumbnail of user nickm346
Cyprus
1 review
0 helpful votes
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August 10th, 2019

Had a issue with my order, and it was fixed in a jiffy and great response from Shelby, his efforts and assistance was outstanding and re shipped my item quickly

Thumbnail of user matthewc125
Missouri
1 review
0 helpful votes
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March 2nd, 2018

Was not happy with my merchandise, gen was super cool to work with and made sure I got satisfaction with my purchase. I would shop here again because of gen.

Thumbnail of user sandraf183
Massachusetts
1 review
0 helpful votes
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January 28th, 2019

Shelby is great to work with! I wanted to do an exchange and Shelby helped me with the return, exchange and getting me the new product. I would order from this company again!

Thumbnail of user jeromed40
Oklahoma
1 review
0 helpful votes
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December 29th, 2018

My original order was canceled due to out of stock and I had to re-order it for Christmas. Shelby reached out to me to let me know about the cancellation, credited me for inconvenience, and even assisted me with trying to get rush shipping. She went ABOVE AND BEYOND and I can't thank her enough.

Thumbnail of user jordanb163
North Carolina
1 review
0 helpful votes
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December 7th, 2018

I had just placed an order and realized I had put in the wrong address. I had called and within minutes my issue was resolved. Thank you so much to Cristin! Amazing customer service!

Thumbnail of user matta95
California
1 review
0 helpful votes
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May 30th, 2018

Shelby Coyle was paramount in ensuring I received exactly what I wanted. Couldn't be be happy with the final product. In Fact I have already placed a order for my second piece.

Thanks Shelby!

Thumbnail of user creem
Washington
1 review
2 helpful votes
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March 6th, 2019

Can't speak highly enough of Cristin! She was outstanding to work with and I look forward to future orders and her exceptional level of customer service!

Thumbnail of user paulp408
New York
1 review
0 helpful votes
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December 27th, 2018

Shakira was very quick to respond and gave me all the info I needed about one of my items being shipped from an international shipping location. Thank you!

Thumbnail of user garys2125
Australia
1 review
3 helpful votes
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May 14th, 2022

I stupidly ignored the other 1 star reviews. Half an order arrived. No way of getting money back. Seems to be a recurring theme! Go elsewhere. Another customer lost. Well done chaps!

Thumbnail of user brandonb219
Florida
1 review
0 helpful votes
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June 4th, 2018

Shelby coyle was a great assistant who is helping me find a price for my RaRe one of a kind Lee Roy selman full size riddell helmet and a day of the milestones metal plate also josh freeman &Raheem the Queen Morris Yea booyee

Thumbnail of user laurent82
New York
1 review
0 helpful votes
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December 15th, 2018

Taryn was so helpful facilitating my return and communicating with me throughout the process! Reduced my stress level during the craziness of the holidays!

Thumbnail of user antaln
Hungary
1 review
0 helpful votes
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July 11th, 2018

I had a question about signature picture and Shelby Coyle helped me.
I got qiuck answer on question and my problem solved.
Excellent customer service. I got it what I expected. Thank you.

Thumbnail of user ll105
Tennessee
1 review
0 helpful votes
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June 15th, 2018

Alexia had to deal with my wishy washy choices all while I was drinking a margarita. We both giggled and had a great time talking through my choices. Thanks Alexia!

Thumbnail of user fidelc11
Mexico
1 review
0 helpful votes
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January 6th, 2019

Lexi was very helpful in everything she's the best, the product was awesome and the shipping process was excellent, if I buy again any product I'm sure it will be in here.

Thumbnail of user ricardoc46
Mexico
1 review
0 helpful votes
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June 27th, 2017

I accidentaly duplicated my order and they we're so fast to respond! They told me i was gonna get my money back for the duplicated order and i did! Super fast!

Thank you so much! 5 star service

Thumbnail of user lorij38
Illinois
1 review
0 helpful votes
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August 16th, 2017

Ingrid Padron was very helpful in trying to rectify the problem I was having. She was excellent in providing me with many options to help with my situation.

Thumbnail of user rc278
New Mexico
1 review
1 helpful vote
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November 28th, 2018

AJ was very helpful finding a replacement for an item out of stock, and honored the original price even though the replacement item had a different price.

Thumbnail of user job145
Texas
1 review
0 helpful votes
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November 14th, 2018

Cristin helped me today resolve an issue with me order. She was professional and quick. Best was her big smile which clearly came actoss through the phone. Thank uou Cristin!

Thumbnail of user frankt269
Canada
1 review
0 helpful votes
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April 4th, 2020

Just wanted to say the product and shipping time was amazing and Elysha was very helpful with updates on shipping and very quick to respond to my emails! Excellent customer service!

Thumbnail of user daniell470
North Carolina
2 reviews
1 helpful vote
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April 30th, 2019

Geneviève was very helpful and allowed my item to be exchanged in a timely manner! I was able to get a deal on a helmet I had to exchange and received a better helmet in return!

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From the business

Buy sports memorabilia, autographs & signed gifts from MLB, NFL, NBA, NHL. Find baseball, football, basketball, hockey autographed jerseys.

Company Representative

Thumbnail of user erinf11
Nigel P.
Marketing Specialist
Typically responds within 12 days

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