SportsMemorabilia.com

Gabriel followed through with what he said regarding the shipping issue I was having. Integrity is a rare find these days, but not with him. Because of him, my 9-year old grandson will have the best Christmas present ever.

Shelby has been very fast mailing me back and helpful as well.
She gave me another alternatives in case my first plan didn't work.
I'll contact her in the future for sure.
Thank you for being such a good professional Shelby.
Best regards from Mallorca, Spain.

Had a problem with my order, it was fixed pronto. Best customer service I have ever experienced. Love your company and Gabriel, will recommend to everyone, thank you. Your products are everything I hoped for and more also

Marie Wall took a problem I had with a "no show" order and through her dedicated persistence got it handled incredibly well. What made her extra-special is that she kept me posted of her progress each step of the way. People like Marie are really hard to find.

I had a small problem with the seasonal staff. Which happens in a lot of businesses. But Christine stepped in and did more than make things right. If anyone has any problems with their orders contact her and your problem will be solved. Will define try keep buying my memorabilia here.

I made a mistake in my order, and called customer service. Not only did Genevieve Busby take care of it immediately, but she emailed me personally with details. Excellent and friendly customer service! I'm extremely pleased!

I cannot say enough great things about Nick. He went above and beyond in ensuring that everything went smoothly with my recent order. He not only answered all the questions I had for him, but also followed up with me promptly whenever there were updates. Thanks Nick!

Kevin has been so wonderful - he sent me a new product when the initial shipment had some small damage, and he helped me with several (user error) shipping concerns. I really appreciate the great service that he provided! I will definitely purchase future Michigan memorabilia from him.

Shelby was very professional and helped solve the issue in a timely matter keeping me updated the whole way through. You guys are lucky to have her. On a scale of 1-10 I'd give Shelby a 12. Great customer service. Thanks again

Andrea Mendoza provided exceptional customer service and was able to clear up my issues extremely quickly with great communication. Service like this is what creates a loyal repeat customer out of me. Thanks again Andrea.

I'm stationed overseas, the mail issue can get a bit complicated and frustrating. However, after not receiving my package I contacted the company and Terrence was quick to respond and keep me updated about my package. Thankfully my husband's Christmas gift arrived in mint condition! Thank you Sports Memorabilia for providing a great product and truly amazing staff. Terrence is the epidome of excellence!

Shelby's customer service was absolutely exemplary! She answered all of my questions, and there were a lot since this was the first time I have ever ordered memorabilia. No question was too silly. She even went so far as to help make sure that the gift was on a preferred carrier list, making numerous calls to ensure it would work. No request was too small. I will definitely give my business to SportsMemorabilia.com in the future. What a great first experience!

Andrea Mendoza provided me with excellent customer service during an extremely busy time during Christmas. She was able to help me with the shipping issue and save
Christmas! I will continue shopping at SportsMemorabilia.com because of her. Thank you again!

Nick is the guy you want to talk to at customers services!
I was concerned about the shipping time regarding my purchase so I wrote customers services about it. Nick responded within just a few hours with a full detailed email addressing absolutely ALL of my concerns! Not only did he do that but also assured me I was going to receive my item in time and guess what? We got it earlier!
AND during the entire process we exchanged follow up emails until everything was delivered.
Thanks Nick!

Huge thankyou to Kevin for helping me with my order of a signed jersey for my son. His service was amazing, knowledgeable and done quickly. He followed up by email like he said he would and everything is perfect now. Very much appreciated! - K

Everything about my transaction, from placing my order to receiving a product even more impressive than advertised, was first rate. It's a wonderful home for my Bob Gibson autographed bat. Thank you very much!

I really want to say how thankful I am for what a great job your agent Shelby Coyle did in making sure my nephew received his Xmas gift. I realized about 10 days before that I had misread the shipping time and I chatted with Shelby to see if I was out of luck. You see, the framed item was being handmade at another site. She went out of her way to contact the warehouse and expedite the shipping so that it arrived several days before the holiday. I cannot tell you how much stress this relieved for me as the gift was the only thing my 10 year old nephew asked for! Thank you again, Shelby!

Thank you to Gabriel Miranda, best employee your company will ever have. I ordered an autographed picture in November. It never came. I called numerous times, never had any luck finding out if it was really going to be delivered. I called today and was lucky enough to get Gabriel. He went above and beyond to get the picture shipped. I gave up that I would ever receive it. Although I am not yet in receipt of the picture, I am in awe of his customer service. Very refreshing since most companies could care less about their customers!
Keep up the good work Gabriel! I appreciate all your hard work!

Karen

From the very beginning it was a pleasure to purchase from SportsMemorabilia.com. A member of their team contacted me via phone call very soon after my order. They followed up throughout the whole process via email. Any questions were answered promptly. Item was received just as expected!

Shelby Cole was such a pleasure to speak
With in regards to not only helping me track my order but also going above and beyond by making sure I would receive the autographed baseball as quickly as possible for my boyfriends birthday. Not only her customer service skills but also just her genuine receptiveness, sincerity, and care for my personal situation was truly remarkable and appreciated more than I can express.

Thank you Shelby!

Genevieve was by Far the warmest, most kind person I've ever had the pleasure of doing business with. And I say this in spite of encountering a quite-less-than-smooth website ordering experience. Without Genevieve, I doubt I'd return to your site. But knowing Genevieve's there & knowing any issue would be handled with such concern, I'm sure to return when in need of a sports gift. Thank you Genevieve! Your very presence is a gift.

Everything about this transaction from start to finish on time with excellent communication. That's important when you are buying an item such as this because it's based on trust what you are paying a premium for. Fully satisfied.

My first dealing with this company was with Andrea. She was friendly, yet professional and efficient. All was taken care of with no pain... customer service these days can be a "crap shoot", but not here... it's great!