• SportsMemorabilia.com

SportsMemorabilia.com

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Overview

SportsMemorabilia.com has a rating of 3.6 stars from 652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner, and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.

  • Service
    53
  • Value
    47
  • Quality
    41

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
23
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How would you rate SportsMemorabilia.com?
Top Positive Review

“Cristin was great!”

Michael N.
2/8/24

I have purchased before from Sportsmemorabilia and never had any issues. This is my first experience with an issue and Cristin was great! She resolved it quickly and responded quickly! Thanks Cristin.

Top Critical Review

“Buyer Beware”

Jeff K.
6/2/24

I placed an order for one item. They sent me three. I called them immediately. They strung me along for two weeks then told me they wouldn't do a return. I wouldn't recommend this company to anyone

Reviews (652)

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Reviews that mention popular keywords

shelby coyle (43) connie hubbard (25) customer service (352)
Thumbnail of user adriennes13
Georgia
1 review
0 helpful votes
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July 24th, 2017

Andrea Mendoza went above and beyond with personalized customer service. I will use this company again.

Thumbnail of user marcantoinem
Switzerland
1 review
0 helpful votes
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November 17th, 2021

Many thanks to Shakira for her great and prompt assistance in the follow up of my order. Very proactive.

Thumbnail of user theresab320
Delaware
1 review
0 helpful votes
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May 26th, 2020

My order was perfect and quick. The fan advocate Cristin was absolutely fantastic and I'd order again just because of her Thank you Tree Bradford

Thumbnail of user michaelb648
Virginia
1 review
0 helpful votes
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February 6th, 2018

Connie was really good, she went out of her way to make sure I was happy with what I ordered and answered any questions Ihad

Thumbnail of user francinel12
Florida
1 review
0 helpful votes
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December 21st, 2018

I was amazed at the prompt and couteous responses. Package arrived on time for the holiday and we are thrilled

Thumbnail of user brettf16
Indiana
1 review
0 helpful votes
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January 6th, 2018

Lauren Alfonzo provided me with excellent customer service by fixing an error on my shipment. My shipment was missing parts to my ND bench

Thumbnail of user bryanp88
Texas
1 review
0 helpful votes
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September 20th, 2018

Had to do a refund on a case that I bought since I didn't know how much shipping was and Shelby was very helpful and took care of everything for me!

Thumbnail of user karis34
Canada
1 review
0 helpful votes
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August 15th, 2018

Ordered a few things for my hubbys birthday. Shelby went above and beyond to help me get everything organized and to my home!

Thumbnail of user marko300
Florida
1 review
0 helpful votes
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December 8th, 2017

Cayla Laud was very helpful with getting a problem with my order resolved in a timely and professional manner. She is very pleasant to deal with!

Thumbnail of user jend85
Canada
1 review
0 helpful votes
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November 28th, 2018

Lexi was very helpful and went over and beyond to help me track my orders and ensure that I was happy with the items I ordered.

Thumbnail of user wolfgangm4
Austria
1 review
0 helpful votes
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October 13th, 2019

Thanks to Shelby for the Service. The Seahawks Item is Perfect. Shipping from US to Austria was quiet fast.

Thumbnail of user scottc142
Texas
1 review
1 helpful vote
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August 23rd, 2017

I greatly appreciate the friendly, courteous and professional assistance I received from Genevieve Busby today!

Thumbnail of user elaines147
California
1 review
0 helpful votes
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December 21st, 2018

Nick Sabatino was tremendously helpful, kind and he followed through with what he said he would do. He deserves a huge promotion and pay raise!

Thumbnail of user codyw27
Australia
1 review
0 helpful votes
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December 16th, 2017

Jane Tesoriero was very helpful, product arrived quickly. Slight issue with no Coa card but Jane sorted that out which was great.

Thumbnail of user markl597
Connecticut
1 review
0 helpful votes
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November 10th, 2018

Lexi was helpful and attentive. She reached out on her own initiative to see if my purchase had arrived and was to my liking.

Thumbnail of user kellyp619
Wisconsin
2 reviews
0 helpful votes
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October 23rd, 2020

Cristin helped me cancel an order. She was great to work with! I will order from again! I was very happy with everything!
Kelly

Thumbnail of user deannan53
Ohio
2 reviews
0 helpful votes
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January 9th, 2022

Cristin did a fabulous job helping me fix an order issue! Original order did not arrive in time for a gift, but Cristin solved my issue!

Thumbnail of user carolk230
Florida
1 review
0 helpful votes
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April 30th, 2019

Shelby was very professional in taking care of my cancellation of my order and sent me 2 emails letting me know that the order was canceled

Thumbnail of user josettey
Arkansas
1 review
0 helpful votes
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November 17th, 2018

Eukneique Allen is fantastic. She was very efficient in resolving the issue. She is very friendly and personable.

Thumbnail of user anthonyv87
California
1 review
0 helpful votes
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November 15th, 2018

Cristin was very helpful and responsive and made sure that my item was delivered safely. Thanks Cristin!

Thumbnail of user hussienm1
Arizona
1 review
0 helpful votes
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June 8th, 2021

I ordered a few things off here paid for one day shipping still never received anything then I talked to a specialist named Joe who ran my card for $1,932 and was telling me the transaction never went through but the money was taken out of my account when I called the bank they said I was charged for 1932$ Let alone a little had a few other transactions for almost a. Thousand each I don't want anything from this company I requested them to cancel all orders I have after the fraud incident an they ignored me an I called joe to let him speak to my bank once he got on the phone an heard my banker he hung up the phone on me an never answered again this is a fraud company do not buy anything They are Theaves an they don't care about the customers at all Joe was disrespectful an rude an I spent a few thousand dollars this is the worst experience I've ever had online thief's worker I spoke to name is Joseph (joe) Jankowski number is *******006 this joe guys is the senior account executive that says a lot that a person that high in this company is such a terrible person this is a disgusting company I repeat do not buy from here go to a local sports store much better off At the end I was charged 1932 for a purchase they canceled on thier end but they say the purchase didt go through but they took my money an I don't even have a order

Service
Value
Shipping
Returns
Quality
Thumbnail of user iank20
Illinois
1 review
0 helpful votes
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April 15th, 2017

Got me a 75 credit when i did not recieve my item. Very good customer service. Thank you for helping - ian

Thumbnail of user corissaj
Colorado
1 review
0 helpful votes
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November 1st, 2017

Justyne was very helpful and pleasant while helping me resolve an issue... not to mention quick on her follow through! Thank you! :)

Thumbnail of user malcolmm77
Washington
1 review
2 helpful votes
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January 25th, 2019

Lexi was very helpful and provided me with phenomenal customer service. SportsMemorabilia.com is now my go to.

Thumbnail of user davidk781
Vermont
1 review
1 helpful vote
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January 25th, 2019

Cristin provided me with excellent customer service! I will definitely continue shopping at SportsMemorabilia.com.

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Buy sports memorabilia, autographs & signed gifts from MLB, NFL, NBA, NHL. Find baseball, football, basketball, hockey autographed jerseys.

Company Representative

Thumbnail of user erinf11
Nigel P.
Marketing Specialist
Typically responds within 12 days

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