• SportsMemorabilia.com

SportsMemorabilia.com

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Overview

SportsMemorabilia.com has a rating of 3.6 stars from 652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner, and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.

  • Service
    53
  • Value
    47
  • Quality
    41

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
23
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How would you rate SportsMemorabilia.com?
Top Positive Review

“Cristin was great!”

Michael N.
2/8/24

I have purchased before from Sportsmemorabilia and never had any issues. This is my first experience with an issue and Cristin was great! She resolved it quickly and responded quickly! Thanks Cristin.

Top Critical Review

“Buyer Beware”

Jeff K.
6/2/24

I placed an order for one item. They sent me three. I called them immediately. They strung me along for two weeks then told me they wouldn't do a return. I wouldn't recommend this company to anyone

Reviews (652)

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Reviews that mention popular keywords

shelby coyle (43) connie hubbard (25) customer service (352)
Thumbnail of user juliec366
Pennsylvania
1 review
0 helpful votes
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December 11th, 2018

Gabriel Miranda provided such excellent customer service to me. He was professional and took care of my issue immediately. Great job and what an asset to your group!

Thumbnail of user fernandod38
Canada
1 review
0 helpful votes
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November 30th, 2018

Service was great and I got what I ordered in no time at all. Also liked that they followed up to make sure I was happy with everything. Will buy from them again.

Thumbnail of user aaronh186
California
1 review
0 helpful votes
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October 23rd, 2018

Shelby was awesome. She followed up constantly and was always a pleasure to deal with. This will keep me coming back and ordering more items. Thank you!

Thumbnail of user tomp258
Virginia
1 review
0 helpful votes
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August 18th, 2018

Connie provided superior customer service to me. Her follow-through has made me a loyal customer! I was pleasantly surprised that she took these actions without my asking.

Thumbnail of user christinem362
Maryland
1 review
0 helpful votes
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October 22nd, 2018

AJ was a pleasure to work with on my order, and I can't wait to see the look on my husband's face when he sees his new signed football jersey! It will help make his birthday incredibly special.

Thumbnail of user nickh121
Massachusetts
1 review
0 helpful votes
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October 7th, 2017

Lauren helped usher through my return quickly and courteously, even as the office was dealing with the ramifications from Hurricane Irma. I could not be more pleased with the job she did.

Thumbnail of user rebeccam522
Florida
1 review
0 helpful votes
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June 6th, 2019

I am very impressed by the quick replies received anytime I contacted customer service and their superior and professional assistance. This is a first class company!

Thumbnail of user timt78
Canada
1 review
1 helpful vote
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April 19th, 2017

I ordered two cards sets from Sports Memorabilia; 2016-2017 Upper Deck O Pee Chee Platinum Hockey Factory Sealed 6 Pack Box and 2016-17 Upper Deck O Pee Chee Factory Sealed 14 Pack Box.

The order came ahead of the estimated delivery date/time and was exactly as I had expected.

Sports Memorabilia has provided me with excellent service in the past and has continued to provide outstanding service now.

I will continue to shop at Sports Memorabilia and will recommend them to friends looking for similar items.

Well done Sports Memorabilia!

Thumbnail of user colombod
Nevada
1 review
0 helpful votes
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December 11th, 2018

Alexander Baptiste was able to assist me in making sure the gift I purchased for the holidays will make it on time. Thank you to AJ, i truly appreciated your help!

Thumbnail of user jimu23
Canada
1 review
0 helpful votes
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October 27th, 2018

I would like to thank Kevin for all his help in solving an issue. I received great customer service from him and will continue to purchase from this company. Thanks again.

Thumbnail of user danielm987
Canada
2 reviews
0 helpful votes
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August 10th, 2019

My incessant questions regarding photos etc... were dealt with courteously and promptly by Shelby. Should you need assistance Shelby is the one to help you.

Thumbnail of user kellye65
Maryland
1 review
0 helpful votes
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April 22nd, 2018

Thais Evans provided me with exceptional service! Her diligence and persistence is world class and will not be forgotten. I will definitely purchase more items!

Thumbnail of user douglask20
Florida
1 review
0 helpful votes
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December 14th, 2017

Ingrid worked an issue for me from beginning to end and communicated with me 100 percent of the Time.
She is a Great asset for Sports Memroblia. Com and because of Ingrid I will continue to shop at Sports Memroblia. Com
Ingrid is one of the BEST.

Thumbnail of user christyk39
California
1 review
0 helpful votes
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December 1st, 2018

Kevin did an excellent job in assisting me on live chat with my purchase and reassuring me that my package would not be left on my porch due to it being a collectible.

Thank you!

Thumbnail of user charlesl258
Michigan
1 review
0 helpful votes
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August 15th, 2018

The site had exactly what I was looking for and Alexis went out of her way to take care of some shipping issues. I could not be more pleased about the product or the service.

Thumbnail of user bn90
California
1 review
2 helpful votes
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February 17th, 2021
Verified purchase

I find a good deal and a day later they claim it's "out of stock" and issue me a refund. This has happened MULTIPLE TIMES. Very unreliable and the only reason they get two stars is because they actually refund me so they aren't a total scam.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mickis15
Indiana
1 review
0 helpful votes
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June 10th, 2022

I worked with Cristin on a simple mistake/replacement 'issue' on a hologram placement on a gift ordered for my husband on our anniversary and it was an ABSOLUTE PLEASURE. Communication was fantastic, questions were answered and the process was completely painless and fast. I feel like customer service is lacking in so many places and I can't say enough good about my experience with Cristin. 10 stars!

Service
Value
Shipping
Returns
Quality
Thumbnail of user adamd87
Maryland
1 review
0 helpful votes
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January 3rd, 2018

Jeanude provided and excellent customer service and helped find a resolution to my issue. I would purchase from this organization again because of her.

Thumbnail of user nan3632
Florida
1 review
0 helpful votes
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December 20th, 2017

Ingrid helped me correct an order that I placed and was very accomodating. Thanks so much! I will be shopping with sportsmemorabilia.com again in the future.

Thumbnail of user sabrinas93
Ohio
1 review
0 helpful votes
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December 8th, 2018

Taryn is a great customer representative. She was very helpful in getting my order corrected. She worked quickly and seemed ready to help with the problem.

Thumbnail of user jaredh54
South Dakota
1 review
0 helpful votes
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November 30th, 2018

Cristin did an amazing job when I contacted him with a problem of mine! He found out what was wrong and notified me with info. Would definitely recommend. Thanks for the amazing support!

Thumbnail of user ryanb400
Indiana
1 review
0 helpful votes
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July 15th, 2019

EVERYTHING was much better than expectations, including and most importantly your customer service! Sports Memorabilia will be my go-to sports gift web site going forward based on this experienceand I hope Shelby's manager/s know how much they should value her!

Thumbnail of user lorir185
Arizona
1 review
0 helpful votes
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December 1st, 2018

Lexi provided me great customer service! They could tell the package had been delivered and she checked in with me to make sure my order had arrived as promised.

Thumbnail of user chrisb806
Canada
1 review
0 helpful votes
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July 19th, 2018

Alexis Mariner provided me great customer service! I could not figure out why my hologram authentication wasn't working. Alexis determined I was going to the wrong site. Thank you!

Thumbnail of user erico92
Florida
1 review
1 helpful vote
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December 21st, 2018

Sports memorabilia is great, they have tons of stuff for any kind of sports fan. Its always a pleasure doing business with them. Thanks guys. Kind regards Big E

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From the business

Buy sports memorabilia, autographs & signed gifts from MLB, NFL, NBA, NHL. Find baseball, football, basketball, hockey autographed jerseys.

Company Representative

Thumbnail of user erinf11
Nigel P.
Marketing Specialist
Typically responds within 12 days

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