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SportsMemorabilia.com has a rating of 3.6 stars from 652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner, and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.
This company responds to reviews on average within 12 days
I have purchased before from Sportsmemorabilia and never had any issues. This is my first experience with an issue and Cristin was great! She resolved it quickly and responded quickly! Thanks Cristin.
I placed an order for one item. They sent me three. I called them immediately. They strung me along for two weeks then told me they wouldn't do a return. I wouldn't recommend this company to anyone
I'm not sure I would rate this store at 1 star but I didn't think it would allow me to leave it at 0 stars. I ordered an autographed picture on December 12th, 2022 as a Christmas gift. It was expected to be delivered February 2nd. While the initial date of February 2nd (almost two months from my order date, upset me, I just went with it.) Last week on February 2nd, I had not received my order. I decided to track my order (which wasn't helpful as it just kept telling me my delivery date was estimated for February 2nd,) and I happened to come along a note on the website that delays were to be expected. Delays?! I had waited long enough! I had no idea where my package was and hadn't heard from anyone about my individual package. It is now February 9th and I just received an email yesterday that my order will ship no later than February 24th. How do I even know that this date is to be true this time? There was even a point awhile back that I had to check that this website wasn't a scam because I hadn't heard from people about my insanely delayed package. Rarely do I do surveys or get upset with orders/ services because I'm a pretty easy going person, but this is unacceptable!
Quick and excellent customer service from Shakira through live-chat to *******@FINLAND! I can really recommend and she was great! =)
She was very helpful in resolving my issue. I would recommend her customer service if you are having an issue that you need addressed.
Last minute anniversary present - Shelby made sure it made it to me on time and followed through every step of the way. Thank you!
Shelby Coyle was fantastic! I ordered a gift for my grandson and she worked to expedite shipping. She answered all of my questions too!
Andrea helped me out with great customer service for my sports memorabilia order! Sports memeorbilia is quick and helpful to reach over the phone!
I had a query about the COA on my purchase and Shelby sorted it out very quickly and satisfactory. Thank you for your help.
Geneviève was truly amazing in processing my replacement. Quick response and just great customer service.
Thank you a lot for the help Geneviève
I couldn't have asked for a more kind and friendly customer service rep!
She really is the best! Thanks for everything! :)
Donna O'Donnell took care of my concerns re: mistaken item shipment and was very pleasant and prompt. I will order again.
Shelby Awesome Customer Service. She helped me all the way even after the item arrived to see if everythins was correct.
I was having an issue with my order and Shakira came to the rescue to assure my item gets delivered to me on time! So thankful for her help!
What an amazing individual! One of the best people I have ever dealt with ANYWHERE! She is very helpful no matter what the situation.
Thanks Lauren
Sophia Brown was very polite and helpful in getting my order info, this was my first time ordering on line so I didnt know what to expect but I will recommend this site in the future, thanx Sophie.
Item comes with a certificate and also packaged safely. I had a great first-time experience purchasing item from this website.
Nathalie helped me and answer every question i had she gave me excellent customer service
I will keep buying stuff from this website!
Long story short... she helped me more than I expected! Sweet heart over the phone and did all she could to help me!
Bought an item. Said it shipped on 12/7 and never actually shipped. Never arrived, sent a replacement today that should be here 12/15
Thais helped ensure my order was on track although I was receiving competing information. Thais looked into it, promised a resolution and delivered.
I spoke with Genevieve today. Her CS skills were awesome! Helpful and very pleasant to work with! Thanks for having great CS representatives!
Shelby from Fan Advocate Dept was fantastic. She went above and beyond to make sure we fit what we needed and we are very happy! Great job Shelby!
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