• Spygear Gadgets

Spygear Gadgets

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Overview

Spygear Gadgets has a rating of 2.3 stars from 381 reviews, indicating that most customers are generally dissatisfied with their purchases. Spygear Gadgets ranks 115th among Spy sites.

Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1

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2,838 reviews

23
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How would you rate Spygear Gadgets?
Top Positive Review

“Good”

Lyden I.
10/9/23

Good product. The app however need to be updated so that I can access the camera and audio on my apple phone

Top Critical Review

“Poor Customer Service”

James R.
1/31/24

I have called and left messages"VM" as well as 4 emails for setup help for a month now and no replies. "0" stars if possible. I am unable to use my camera with the battery pack I purchased due to not having a close outlet. The camera will not work on just the battery which negates why I paid for the battery. After reading their return policy, now it's been too late while waiting on a response. Shop elsewhere. Also, they do not deliver unless someone can sign M-F 9-5. Most people work and it gets sent back to them and they don't reply to ANY type of communication. I had to fight through PayPal to get my money back the first time to then reorder and sent to my job. And now stuck again.

Reviews (381)

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Bernie M.
1 review
0 helpful votes
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December 29th, 2018
Verified purchase

Camera was D.O.A. On arrival I did everything the product manual said to do. But, the camera repeatedly had a "device offline" error message. I repeated the setup numerous times, and also tried 4 other camera software downloads. None of them worked. The camera would only deliver a "device offline" error every time. I could never receive a video or picture at all. Very disappointed considering the price.

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Edward R.
2 reviews
0 helpful votes
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September 18th, 2015
Verified purchase

I ordered a recording device to help me remember events from the day, as I suffer from memory loss and upon receiving my order, I was disappointed to find one of the packages had been already opened. Called CS, multiple times, but no one ever answered, I would leave messages, but no one ever called me back. This is the first time I buy with them and my first impression is not a good one and I will probably not shop here again. Unless, they make the effort to fix the issue.

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Angela K.
1 review
0 helpful votes
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January 27th, 2016
Verified purchase

Sorry but products are not ready to use and are not easy to understand, and the spy cam bug detector is pretty useless with all the cell phones and wifi gadgets that exist in our home. I have tried to contact the company for help and they were busy, I left my phone number and still have not received a call. Items are too expensive to be this difficult to use.

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Marie U.
1 review
0 helpful votes
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March 9th, 2019
Verified purchase

The instructions were clear as mud. I had to take product to Best Buy to get help in how to get the spy camera working. No micro SD card was included. It will record in low light but not in darkness so a light has to be left on all night.

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Eric N.
2 reviews
0 helpful votes
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July 8th, 2019
Verified purchase

Worked as advertised. Fast shipping. No response to email I sent regarding shipping. They didnt send me anything saying it had been shipped until after I already received. They dont answer emails or inquiries but the product was good.

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Dave V.
2 reviews
0 helpful votes
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July 23rd, 2018
Verified purchase

Seems fine so far, haven't received my purchase yet,will be happy to rate again once received, Recieved order and was very happy with everything. Have run into problems setting up the function with phone and computer. Plan on calling tech dept today

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crystal C.
1 review
0 helpful votes
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July 20th, 2017
Verified purchase

Answers to my questions so far, were answered in the faq section. Easy to checkout, and coupon code is always welcome! Product is great for the most part. Audio could be improved quite a bit, but this is a terrific product streaming and recorded.

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Dennis R.
1 review
0 helpful votes
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December 17th, 2016
Verified purchase

Very impressed with Spy Gear Gadgets. This is my second. Bought one for my friend, it gives her confidence to face an ugly supervisor, and I just bought one for myself to use for issues. It is an excellent product; a must have if you need to document the unknown and that nobody wants known.

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Peter S.
3 reviews
0 helpful votes
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November 30th, 2018
Verified purchase

Your items are nicer than many others, and I *think* I found what I wanted. We'll see.
Edit: The AC adapter overheats on continuous recording, but it works well on alarm mode. Still disappointing though, so that's 4 stars.

Thumbnail of user josepho127
Kenya
1 review
1 helpful vote
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August 29th, 2019

I ordered mine and the software worked as advertised, I can now spy on all coomunications, thanks you guys

Thumbnail of user houngl1
Netherlands
1 review
0 helpful votes
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December 27th, 2019

I am not so good at convincing people but i can vouch for this Vietnam hacker by the name VanLee.
He is a complete genius who helped me clear some records online. For security reasons i can't go into
Details but if you have any implicating records you wish to get rid of is
The man for the job. He will do a clean job that will not implicate you. Contact him on his Email

Intelligenthakx at gmail dot come
SMS Text & Whatsapp: *******575
Skype: live: digitalhackinc

He also offers other services such as:
-Clearing of Abusive content on internet_Facebook hack_Whatsapp and gmail hack
- All social media traces_Phone clone
-tracking calls
-changing driving records without leaving traces_changing school grades without leaving traces_website hack

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Adam O.
4 reviews
0 helpful votes
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July 26th, 2018
Verified purchase

Great service, delivery could have been sooner than 1 week and I wish that the company would be more descrite in the shipping of the product without having a description on the package of what is inside.

Thumbnail of user shelleyc185
Washington
2 reviews
0 helpful votes
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November 21st, 2019

Quite simply I bought something returned it and they aren't giving me my money back! Do not trust this company! Not returning my calls or emails.

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Pat F.
1 review
0 helpful votes
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August 29th, 2016
Verified purchase

Nice format on web site and well categorized. My "Zip" voice recorder is awesome! I had a cheaper one previously, but plugged it into a wall charger and it's sorta fried. It didn't say I couldn't... but I know better now! You won't get a return because of that error... I promise! Quality is excellent and software is very user friendly!

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Jan T.
1 review
0 helpful votes
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December 1st, 2018
Verified purchase

Camera is great. Software, not so much. Instructions are inadequate. What's the little metal pin for? Delivery was delayed by Canada Post labour strike (%*&^@!). Will experiment with other software options. Again, the camera is great.

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John H.
8 reviews
0 helpful votes
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December 6th, 2018
Verified purchase

Browsing for products and buying was fast and easy. It had really good details about the products as well as reviews. It would be even better if each product had actual videos of being used product to see its working quality. This would help customers feel more certain in buying the product.
The product I received works to my expectation. I'm hoping the quality of the product lasts for years to come.

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Chris I.
4 reviews
0 helpful votes
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February 15th, 2018
Verified purchase

Shopping experience has been good. Liked the reminder to order and then the 10% discount code. Hope the balance of the transaction is smooth. Thank you.
My overall experience with spygeargadgets was great from beginning to end. I misplaced the instructions for my product and emailed this company. I received an immediate response with the info I needed. Excellent customer service. 5 stars...

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EU S.
1 review
0 helpful votes
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July 18th, 2016
Verified purchase

The order process was ok. The customer support however is non-existent. I have called numerous times. I have sent emails; absolutely no-response. A rip-off, given that spygeargadgets.com didn't even care to reply to my order-return request!

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Nicole M.
2 reviews
0 helpful votes
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April 13th, 2018
Verified purchase

Your website is user friendly and the variety of products is great. We have just charged it up so have not actually used it but have no doubt it will work as advertised on your site. Will follow-up at a later date.

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Mark K.
1 review
0 helpful votes
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December 15th, 2014
Verified purchase

You also sent to me a nanny cam valued at 125.00. My order was for a 10.00 charger unit which I did receive. Can't complain as long as I dont have to pay for it. This will be my final attempt to send you back the unit. No response, I keep it.

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Maria k.
1 review
0 helpful votes
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January 24th, 2019
Verified purchase

I paid extra for the next day delivery as per your website and it took over a week to get the product. The product is great but doesn't work for me it won't work if plugged directly into a USB port in a car.

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Tom Z.
3 reviews
0 helpful votes
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January 26th, 2019
Verified purchase

Very good so far.

However, I have a difficult time accessing the Wav files and listening to the recordings. I may be doing something wrong. Can you email detailed instructions on how to listen to the recordings?

Thanks

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Randall R.
1 review
0 helpful votes
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July 10th, 2020
Verified purchase

My overall experience from the time I place my order until I received it what's great haven't had a chance can you set it up yet not sure of the app it seems to drain my battery on my phone quickly other than that it seems to be a good product

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Laura J.
3 reviews
0 helpful votes
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July 26th, 2016
Verified purchase

I have called twice and not heard back. Could someone e-mail back about setting up the clock time? Having 3 different areas to fill in does'nt make sense to me. Is the top line for the year and bottom two areas for the hour and minutes?

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Hannah Z.
1 review
0 helpful votes
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June 10th, 2018
Verified purchase

So thankful to have found a website with the product I needed! My vehicle was stolen 2 months ago, and it was important to me to get a hidden camera in the vehicle to keep an eye on it at night in the future. I found the perfect camera on this site, it was discreet and compatible with my smart phone. Thank you!

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