Spygear Gadgets

Received defective device. Tried calling, emailing, chatting, but no one answers or returns messages. It's been over two weeks. Avoid at all cost!

Product Didn't work. No returns. Terrible service. They don't return calls or emails. Wasted money and time.

I wouldn't suggest this product again Cause there were a few flaws on it that I didn't like about it.
1. No way to switch from military time to regular time
2. Time stamp is wrong don't know how to change it
3. Volume can't hardly hear what's said when it recording
So am disapointed in these features
Thanks for the quick delivery

Very easy and straight forward purchase. However, the HC450 as received was/is defective...3 phone calls to Customer Service with no follow-ups...4 e-mail communications over the past week to try to resolve the problem with no success. Your overall Product Service is poor and I'm going to retune all products purchased.

The microphone on the VR80 works great but it's not voice activated as advertised. You turn it on and it records continuously in the dead of night with absolutely no ambient room sound present. I purchased for the voice activation feature when audio is heard, but it never goes in standby mode when audio stops, it just records dead air continuously. On the plus side, extremely fast shipment.

I was very pleased with the product and the price was fine.
I was shocked that UPS charged over $30 for brokerage fees when the cross border Duty for this product is $0. It was $30 I did not factor into the overall price.
I would never use UPS again and suggest strongly that you consider another delivery provider. Their behaviour is unprofessional.

Rick Beatty

Very informative and very good products. Easy to navigate the website too. The only thing is lacking is the product operating manual lacks a bit more info. The translation from Chinese to English is vague. Thank you.

$400 down the drain. The cameras dont work and you will never hear from them. No customer service. No response from email or voicemail.

A bit pricey and some products say audio and video in the description then there is a disclaimer that audio is not included. I do not need the products I ordered and would like to return them.

Thank you,

Erin Fisher
*******819

I had an incredible experience purchasing the product and got great help to do so, but have called and emailed and left messages since I received them as I have some questions and need some help and no one has gotten back to me (and no one has answer

The shipping took longer than anticipated and missed the deadline - the purpose for purchasing the item. I therefore, need to return the item purchased to get a full refund.
How do I acquire a Return Label?

You cannot get anyone on the phone or to email you back. Do not buy from them if you want support on the product you purchase.

Finding a support number is a task. But there is no one to answer so you leave a message and you never receive a call back

First time customer, so far so good, we'll see when I get my merchandise. Well, I received my flash drive recorder and it is pretty cool! Easy set up, easy to use, my test recordings went well. I am very satisfied with my purchase, it is exactly as advertised. Delivery was quick and well packaged. Spygeardadgets will be my go-to place for cool little covert thingys!

This company never answers your calls and sends out devices that do not work. You have to email them.

Although I am very glad I found your site, it is not the easiest to find doing a general Google search (eg. Hidden spy cameras)! I am glad I book marked it in my browser when I did find it otherwise I am not sure if I would have found it again.

We are unable to download the video from the spycam. We have Windows 7 on 2 computers and Windows XP on laptop. Can you please help us. We have tried everything to get it downloaded. Thank you.

Sheila Wood/Legal Asst. To
Douglas M. Bates

We will see how they work and if they do as explained I will be back it's not working the charger won't work with sd card and I downloaded the program on my computer and still can't play the recordings on the stick so I'm not very happy right now

The app the camera using is TinyCam. The app does not work and has terrible reviews. I wish I knew that before I wasted a hundred fifty bucks.

I was unable to download the software and ultimately discovered that your item will only work with ChromeBook or Android - neither of which I have. Although your description states it will work with these it fails to state that it will ONLY work with these. Very disappointed. I would like to return the item for refund or exchange for something that will work with my computer.
Dwb

I called and left a message on the product support voicemail on 1/8/16. Never got a call back. I emailed the product support email on 1/9/16 because I couldn't get the motion activated camera function to work. I have since been able to get it to work. I still have not heard a word from either my message or email.

There is suppose to be a no hassle return policy. I have been trying to recieve a RMA so I can return to of the items that I decided I did not need. I did not use them. Please can someone send me the RMA information.

Thanks

Erik

The product itself is not user friendly and I cannot get the device to recognize the WiFi connection. Worked ok at home but I am currently on vacation and can't make it work plus I have yet to find a phone number or customer service site to address these issues. Not at all happy with this product and would like to RETURN IT.

I may have missed it in the description but it does not support 5g. So it does not work the way I need it to. If it was in the description it needs to be more apparant for people like me that speed read through the specs.