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    Stamfordsubaru

Stamfordsubaru

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Thumbnail of user cornellt7
Connecticut
3 reviews
7 helpful votes
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January 16th, 2023

I went in for an oil change service and tire service. Once I left I was enroute to my next stop which was 40 minutes away when I got a call from the shop that they forget to put my wheel lock back. I had to turn around go back and retrieve it. The only thing that was said was sorry. I left there went home only to discover that two of the tire valve caps were missing. By that time it was too late to do anything because they going to be closing soon. Also being the price of gas for all this driving I had to do. I sent them an email telling them of the issues and was told to call them. First of all if I am contacting you with a problem they should be making an effort to call me which they did not.Long story short I ended up replacing the caps myself and I never heard from them again. Talk about customer service.

Products used:
Auto service

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