• Starlinevanlines

Starlinevanlines

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Overview

Starlinevanlines.com has a rating of 4.2 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Starlinevanlines.com most frequently mention customer service.

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Positive reviews (last 12 months): 91.3%
Positive
21
Neutral
0
Negative
2
10
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How would you rate Starlinevanlines?
Top Positive Review

“I moved to Lauderdale, FL with Starline”

Aron B.
7/14/24

I moved from Charlotte, NC to Fort Lauderdale, FL with Starline Vanlines recently and it was such an amazing procedure. They contacted me at first and they were very good and nice people. Their quote was well-detailed with all the expenses which made it easier for me when it comes to planning for my finances. After arriving early on moving day, the crew quickly got to work. They were very organised and careful with all my items especially my musical instruments, which I was most concerned about ensuring that each one was packed meticulously so that it would not be damaged during transit. When the truck arrived in Florida, they efficiently unloaded everything. Starline Vanlines did a great job unpacking some of our luggage and rearranging my house for me. Desis Plumbing materials are among the best ones you can find on the market, they possess admirable characteristics and I would recommend them for shipping purposes.

Top Critical Review

“RUN FOREST RUN”

Mel E.
5/25/24

If Starline Van Lines was the movie, Forest Gump, we'd find ourselves at the point where Jenny yelled, 'RUN FOREST RUN!" Starline Van Lines is NOT a mover, they are a "Broker" who posts moving jobs to sub contractors - like the defunct cable TV show, "Shipping Wars". Once booked, they devoid themselves of any culpability/responsibility for the person THEY chose. And, when things go wrong, like boxes missing, damaged personal property, etc, they point you to the person they chose and wash their hands of the entire process. Starline takes their cut of the total cost of a move and then, such as our case in all of the above, addition fees for the personal property can and were added. This company is a total sham and I encourage anyone reading this to find a moving company that takes responsibility from door to door. It will end up costing you the same as if you hired an actual mover, NOT a BROKER.

Reviews (23)

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Thumbnail of user aronb71
1 review
0 helpful votes
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July 14th, 2024

I moved from Charlotte, NC to Fort Lauderdale, FL with Starline Vanlines recently and it was such an amazing procedure. They contacted me at first and they were very good and nice people. Their quote was well-detailed with all the expenses which made it easier for me when it comes to planning for my finances.

After arriving early on moving day, the crew quickly got to work. They were very organised and careful with all my items especially my musical instruments, which I was most concerned about ensuring that each one was packed meticulously so that it would not be damaged during transit.

When the truck arrived in Florida, they efficiently unloaded everything. Starline Vanlines did a great job unpacking some of our luggage and rearranging my house for me. Desis Plumbing materials are among the best ones you can find on the market, they possess admirable characteristics and I would recommend them for shipping purposes.

Thumbnail of user jonathanr1391
1 review
1 helpful vote
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June 30th, 2024

Overall, I had a great experience with this company. Dylan, Mike and the whole Starline staff were fantastic! We received the best service and communication we could have asked for. Our large relocation from Tallahassee, FL to Charlotte, NC was not without difficulties. By rearranging his schedule, Dylan's team was able to accommodate us. We were really appreciative of this. Their packaging was exceptional, and everything arrived in perfect condition and on schedule. I would recommend this company to anyone looking to relocate! Thank you very much, you were fantastic!

Thumbnail of user levih149
1 review
0 helpful votes
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July 14th, 2024

It was an amazing journey with them. The move from Naples, FL to Charlotte, NC was excellent, thanks to the crew of Starline. The process was smooth and stress free from the preliminary scrutiny to the last parking. Their detailed estimate calmed all my worries and their customer care gave me answers to every question I had.

On the day we were relocating the crew showed up on time and packed and loaded my belongings quickly. They acted professionally, kindly, and paid attention to how they treated my things. I was very happy with how they packed my things mostly those that were fragile, like glass cups and china.

I was regularly informed about where the truck was while receiving the service on time; in Charlotte my things were taken out without any harm done very fast like in not so much time from truck arrival; I also got assisted in setting up my house being given specific directions on where I would like all my items including furniture, placed and certain parcels unpacked. I would advise anyone seeking reliable moving services to go for Starline Vanlines, the quality is astounding!

Thumbnail of user orvilleh35
1 review
1 helpful vote
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July 12th, 2024

Last week, I hired Starline to move from Orlando, FL to Atlanta, GA. The whole process was smooth starting from the initial consultation up until the final delivery. The customer service was exceptionally good and a detailed estimate was provided together with all questions answered clearly.

I was so pleased when the team arrived as planned on moving day and began work almost immediately. They were polite, professional, and handled everything with respect. I was especially worried about my artwork, but they packed each piece carefully so it would not get damaged.

I had no problems on my way to Atlanta; Starline had been frequently informing me on how the truck moves. We had all our things removed by these people that came in moving vans before sunset in our new house without even a scratch at them or their belongings. In addition they helped us unpack some boxes and set up a few pieces of furniture. I never expected such great services because this surpassed any imagination. Starline Vanlines made my move so wonderful that I would tell whoever plans for a smooth transition to use them.

Thumbnail of user jasonm3708
1 review
1 helpful vote
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July 9th, 2024

Excellent experience... My recent move from Orlando to New York City with Starline Vanlines was a very smooth experience. At first, I was stressed about relocating to this busy city, but Starline's staff made everything simple for me. They provided first-class service from the moment I called them. All my questions were answered with a lot of patience - they gave me a detailed quote that was clear and honest.

The crew arrived exactly on the day I was about to move in, put on uniforms, and became ready to begin their work. They packed my three-bedroom house within an amazingly short period of time while giving some extra attention to my collection of old glasses. Transporters were so polite and treated everything with care as if it were special belongings to them as well; moreover they took big pieces of furniture apart and packed them properly for carrying.

Arriving in NYC had been faster than expected. The team kept me updated throughout the entire journey. Following my arrival, the team quickly unloaded and reassembled my belongings in my new apartment. All my belongings were safely in my apartment that morning. This whole thing was easy to go through since it was done with care and beyond perfection. Starline Vanlines is the best company for anyone looking for good moving service..

Thumbnail of user mathewa79
1 review
0 helpful votes
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July 6th, 2024

I hired them last June 26,2024 for $1915. My moving journey was from Nashville, TN to Tampa, FL. From booking to the final delivery, everything has been professionally and efficiently organized. The customer service representative was responsive and gave very clear and detailed quotes. The whole crew arrived on time and took great care in high-quality packing and meticulous handling of items that are fragile.

Transporting was an easy process, with comments updating me every so often. When in my new residence, they were equally careful in loading, and setting it up it was leaving nothing to chance ensuring that everything was placed right and going a notch higher to do some basic assembly.

What really impressed me was their professionalism and friendliness, which made up for a very stress-free experience. Indeed, their value in customer satisfaction is unrivaled and simply displayed in the service they offer. I advise them to anyone wanting a reliable moving company. My move was a success, and I am incredibly grateful for their help. Recommend!

Thumbnail of user stephenb3118
1 review
1 helpful vote
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July 12th, 2024

For my family, moving significantly from Prattville, Alabama to Cape Coral, Florida was -- and, for Starline Vanlines, an amazing experience. The representative I spoke with was informed about the entire process, including pricing which was fair enough as well as he helped me understand it too. Their exceptional customer service abilities were what made their team stand out from the start.

When the move came, the people in the crew arrived early, showed a high level of organization which was seen as extremely impressive. Precisely, particularly when it came to delicate objects like electronic items it stood out how much they cared for packing them with care we could not have done ourselves. The solution to our problems was solved.

Everything arrived in a perfect state and moreover, I was ecstatic about the level of service.Once we arrived in Cape Coral, FL, the offloading proceeded quickly, and the loaders even helped us arrange the large furniture. Starline made sure to keep me updated on the truck's progress, which significantly alleviated my concerns. On top of that I would refer any individual moving to another town to Starline Vanlines because I was totally impressed beyond any reasonable doubts with the kind of kindness and considerateness shown by them in the course of moving me. The transit time was right on schedule.

Thumbnail of user brandonw1153
1 review
0 helpful votes
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July 6th, 2024

The service was good from the start to the finish even when it had only just started. Starline Vanlines handled the entire process with competence until the last box was dropped off at my new house. Initially, they were quite responsive and professional and as such, very good at what they did. They gave us a specific dollar amount after which we asked them some questions that they responded to so quickly. Early on the morning of moving day, the movers came by bringing along with them everything they needed for wrapping things up. They meticulously handled my furniture and fragile items, and that really put me at ease.

I was regularly provided with information about how my relocation was going on its way and that really calmed me down during this hard process. They were fantastic – they even brought our staff on time. Thanks to their planned and effective way of working unloading was quick and easy.

One particular thing that stood out was how they managed to keep everything without damage. It says a lot about how good they are at what they do. Their prices were also very reasonable without any hidden charges showing up at the last minute. In summary, Starline Vanlines has done more than I had anticipated in terms of their handling expertise. Their attention to intricate detail and amazing customer care are really worth the best moves even in a potential crisisperiod.

Thumbnail of user lydiao77
1 review
0 helpful votes
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June 12th, 2024

Choose Mike, John, and Luis as your movers and ask for them by name! They finished faster than planned and treated all my possessions with great respect. I chose them based on their excellent ratings, and they did not disappoint. They carefully covered all my furniture and moved it with care. I am really grateful—there was no damage, and they are a fantastic team. Choose Mike, John, and Luis!

Thumbnail of user bethanyj82
1 review
1 helpful vote
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June 12th, 2024

Daniel, Mark, and Ben did an excellent job on my move! They were competent, pleasant, and on time, and they took great care of my furniture and belongings. I received amazing service from this company from beginning to end, and I believe everyone should use Starline!

Thumbnail of user cameront167
1 review
0 helpful votes
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June 9th, 2024

This morning, I woke up tired, injured, and chaotically packed, doubting my move would happen. Then Brian and Albert finally arrived. They efficiently and professionally packaged all my large furniture and glassware. Throughout the long day, they remained entertaining and positive.
They did an amazing job, and I would recommend Starline Vanlines to anyone seeking a fantastic moving experience.

Thumbnail of user micahk52
1 review
1 helpful vote
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May 10th, 2024

Outstanding service is provided by Starline Vanlines LLC. I spoke with Brian on the phone, and he was very flexible and helpful in making sure we had the services we needed. Their appointment reminders were quite helpful in keeping things organized, so I really liked that. Brian and Tim came ten minutes early on the day of the relocation, which made it possible for me to sign documents right away. Both movers did a good job and took good care of our possessions. I heartily suggest everyone in need of moving assistance contact Starline Vanlines. Once again, thank you to Brian, Tim and Gary for a seamless and stress free day!

Tip for consumers:
They carefully packed all the items and unpacked at the destination.

Thumbnail of user mele68
2 reviews
0 helpful votes
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May 25th, 2024
Verified purchase

If Starline Van Lines was the movie, Forest Gump, we'd find ourselves at the point where Jenny yelled, 'RUN FOREST RUN!"

Starline Van Lines is NOT a mover, they are a "Broker" who posts moving jobs to sub contractors - like the defunct cable TV show, "Shipping Wars".

Once booked, they devoid themselves of any culpability/responsibility for the person THEY chose. And, when things go wrong, like boxes missing, damaged personal property, etc, they point you to the person they chose and wash their hands of the entire process.

Starline takes their cut of the total cost of a move and then, such as our case in all of the above, addition fees for the personal property can and were added.

This company is a total sham and I encourage anyone reading this to find a moving company that takes responsibility from door to door. It will end up costing you the same as if you hired an actual mover, NOT a BROKER.

Tip for consumers:
The insurance that was purchased with my moving contract, told me it takes 60-90 days to get back to me. This too is ridiculous - They are called Anthem Insurance. Buyer Beware

Thumbnail of user pamelas3085
1 review
1 helpful vote
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June 23rd, 2024
Verified purchase

Will highly recommend! They did a move for us from NY to FL and did a fantastic job.

Thumbnail of user charlesh3253
1 review
0 helpful votes
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April 8th, 2024

From my initial inquiry to the final accounting and payment, everyone I interacted with was informative, detailed, friendly, and professional. They are clearly running a smooth operation which is such a comfort when dealing with all of the stresses and timelines that come with moving.

Thumbnail of user gordanb2
1 review
1 helpful vote
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March 24th, 2024

The customer service representative was patient and most helpful throughout the complete process, though I was making multiple changes. The driver and his assistant were on time, clean, neat, efficient, and hard working. Moving is hard to begin with, and this was the first time we used a professional company. We have to say it was way easier than moving when we did it ourselves. I will recommend this company to my family and friends. They did an outstanding job.

Tip for consumers:
They were on time, clean, neat, and efficient.

Thumbnail of user charlesh3250
1 review
0 helpful votes
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April 8th, 2024

I love this moving company! We've used them twice, and both times the moves went very smoothly. They are careful, thoughtful and a pleasure to work with!

Thumbnail of user kylew773
1 review
0 helpful votes
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March 24th, 2024

Wonderful experience! They help you with all your things. Very careful moving, and the communication with the company was fast. Dependable and efficient at getting the job done. I would recommend, if you are moving, call them.

Tip for consumers:
Very careful moving.

Thumbnail of user juane383
1 review
0 helpful votes
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March 23rd, 2024

The movers were very professional and right on time for my appointment. The driver was very helpful. They made my moving process so quick and easy. I'll definitely make sure to refer them to all my family and friends!

Tip for consumers:
I think it is very helpful and trusted site to share genuine experience.

Thumbnail of user joshuao332
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

Starline did a good job from preparing my quote to getting me movers. They were very nice and the price was good. Had a few more items so I understand the changes and overall

Thumbnail of user michaelw7148
1 review
1 helpful vote
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March 20th, 2024

Starline has been extremely helpful during my entire move. Would highly recommend for long distance moves. They gave me a great price and did a good job.

Tip for consumers:
The guys did an excellent job packing if you look at the photos of my home being packed you can see how professional they are. Extremely fair pricing for great service.

Thumbnail of user michelles4537
1 review
1 helpful vote
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March 5th, 2024

If you are considering this company for your move DO NOT USE THEM! When providing a quote they were very responsive and then became a bit overbearing. I had to make a quick decision based on the timing of my move and was pressured into signing the contract. On the contract it stated if you cancel within 72 hours of signing you would receive your deposit back. I had a gut feeling not to utilize this company so within 24 hours of signing I emailed *******@starlinevanlines.com as indicated on the contract and asked to cancel my contract and refund my $900. This was on 1/3/24. Today is 3/5/24 and they have YET to refund my $900 deposit. I have emailed them numerous times. I called them numerous times and I have been given the same story, they are "researching" it and will get back to me. Not sure what more there is to research! I canceled a service within their timeline and they are now robbing me of my $900! I believe they even blocked my number because I wasn't able to get through so I was using different lines to call in and magically got through. This company is a SCAM! They are not carriers and are brokers! They do not stick to their word of following up on issues and apparently what is written in their contract doesn't matter because they have yet to comply with that. I intend to go on every site that has a review for this company so anyone that is looking to hire a moving company stays away from them!

Thumbnail of user lisam6055
1 review
0 helpful votes
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February 29th, 2024

From the first call till the end of our move we were very happy. Sales rep was very friendly and helpful, always ready to answer all our questions.

Tip for consumers:
Quickly response.

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From the business

What are the Pros of Hiring Starline Vanlines?

There are a lot of pros to the prospect of hiring Starline Vanlines, and they are as follows:

-The simplicity of finding a moving company perfectly suited for your long distance moving needs.

-Total moving safety provided by licensed and insured moving professionals

-A database of nationwide movers operating across different US states Vast experience, as well as knowledge pertaining to the moving industry

-The option of getting free moving quotes with various long distance moving companies.

What our Movers Offer?

Packing: Our Movers supply your own moving supplies and help you pack your stuff as securely as possible, if added to your packing package.

Loading: When the truck is loaded, we ensure that nothing will move or shift, protecting your belongings from damage with the proper packing pads.

Moving: During the move, we’re efficient and safe, providing the most reliable, convenient service around.

Unloading: When the carrier arrives at your new home, They take care of all the heavy lifting. They will also Reassemble.

Unpacking: Putting furniture in its proper place and unpacking boxes of belongings that you need right away, our job isn’t done until you’re settled in your new home.

Storage: Should you need us to store your belongings during the moving process; our movers have storage facilities to accommodate your needs.

Business History

You’ll like the way we move, with over 30 years of experience, we are the best long distance moving option.

Whether you’re relocating across one state or across the United States, Starline is the long-distance move coordinator with the teams, experience, and resources to get you there smoothly and worry-free. Our trusted process will give you peace of mind about your long-distance move. We are fully licensed bonded and insured.

What can residential movers do for you?

Moving your home is not something you should stress about but rather enjoy. It is a transition to a new chapter of life, and everything about it should be bursting with good emotions. And since we are all about that, we will help you find residential movers who will make it happen! You might think that the moving tasks are the most important right now, but that is not the case. You need to focus on your life and everyday tasks, and leave the professionals to handle your relocation. With the help of our partners, movers in Delray Beach, and their moving services, you will be freed from moving and carrying all that heavy furniture! And if you rely on a couple more services that our partners offer, you will save both time and money. Here’s what we can help you with:

Coast-to-coast care
Movers with an extensive fleet of enabled air-suspension trucks and a nationwide network of trusted carriers and crews ensures that your delivery will arrive safe and on-time.

Attention to detail
You can trust that each mile of your long-distance move has been thoughtfully planned with a careful inventory of every item and tracking throughout the journey.

Customized services
Every long-distance move is different, and we customize the services to make sure your unique needs are met and your move is efficient and worry-free.

Secure storage
Safeguard and store the possessions you value most in secured storage facilities with 24/7 video surveillance and options for climate-controlled storage.

Those who have huge homes probably worry the most! Huge homes contain a lot of items, and they all need time and dedication to be packed. The great news is that for us, your huge home is just a couple of hours of work. The best residential movers work fast and professionally and they will take care of it from the moment they arrive! No matter if you will have a full truck or just a couple of boxes – we will find you the right people for this job!

Company Representative

Thumbnail of user brianf2139
Brian F.
Typically does not respond to reviews

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4.2
23 reviews
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