StarOfService

I've just been charged AGAIN! This time no idea why or for what reason, I previously had been a PRO, thought I had downgraded (they don't make it obvious/easy) and then got charged a year later for the service, when I emailed, they said no refund, check your T&Cs and essentially it was on me! So I took the hit, double checked, and now just received another charge of £41.30 - I'm about to send ANOTHER email, probably same poor excuse / response, but genuinely have no idea what this charge is for or why. My advice, try another service, not this one

I was a pro just for a month last November and yesterday I saw the they charged my card with €60. I sent an e-mail and their answer was thet they had sent me an e-mail that if I didn't click on the link I was agree to be charged for visibility fee. The thing is that all their e-mails are going to spams and I had never get this mail they are talking about! They offer me a month of pro but I don't want anything from these Robbers. I unsubscribed from their platform!

Star of service have terrible leads. If you are a small business, do not waste your money with this company. They will also change policy and start charging you annual fees even if you stop using them. They took an annual fee from me as I did not receive an email telling me they were now charging. I DID NOT REALISE THEY HAD ANY ACCESS TO MY PAYPAL ACCOUNT AS I HAD NOT USED THEM FOR 7 YEARS! When I contacted them to say I do not want to be on their site and want a refund, they flat out refuse.

They are rude, scammy and their leads are simply people wanting the cheapest deal they can get. No good for businesses that offer a quality service unless you want to work for nothing.

Small businesses should stay away from Star of Service. I would give them '0' stars if there was the option!

I used them a year ago, somehow managed to cancel after 30 questions of bizarre things like screenshotting their website and finding hidden passwords…. But I clicked onto their website and they removed £40.31 immediately, without warning. I emailed to ask them to refund it, no reply for -almost 3 weeks- when I got the banks involved!
They said I agreed (when I signed up a year ago) they could change their policy at any point and basically take what ever they like. They've STILL got my bank details and could take more at any point and no one can stop them!

A very underhanded company, they changed their charges, didnt make me aware and I didnt agree to anything about this and their leads are an absolute waste of time avoid like the plague if you dont want to get ripped off

Even if you deactivate your account, they will still go into your account and take out money. You need to go to your bank and block them from taking money out of your account.

No matter how often you set your location to 50 km for example, they will refer you to jobs that are 2 to 5 hours away that require a distance of 200 to 500 km of travelling

I'm writing this review because I noticed today they went in my account and took money out again.

The stop payment does not seem to always work so I may be forced to close this account and open another one.

It will definitely not see the value for your money.

They introduced a new service out of nowhere and within two days they charged me a fee. They do sent the email but email never stated the date, the email just stated upcoming days. Being unaware of their out of nothing service and which has no value, I feel that it is wrongfully charged. Since I have been charged for the while upcoming year I emailed them I am not using the service and will not use in the future so please refind the charges. They being cold and said we cannot. Garbage service

I have never gotten one useful lead from Star Of Service.

I don't remember ever subscribing to a monthly plan, and the more I look at their tactics, the more I'm convinced it's a fraud.

I asked them to cancel, and they sent me to a web site with 30 steps and questions claiming (Bull$#*!) it is to confirm my identity. Then the want my credit card number to charge me $15 to cancel. No Goddamn way I'm giving them my number.!

I was only interested in the trial round. And next thing i know, i try to remove my card so i dont get charged and then cancel my account, and to my surprise i couldn't do it on my own, I had to go through a whole process of reaching out via email, filling out 1 of 2 ridiculous "forms of verification" to confirm that Its my profile.

Do not use this service. BBB should be involved in the existence of this business.

See attached Images below.

We are vendor and after asking them 5 times in email to cancel our subscription they kept charging money for 3 months and never cancelled it. There is no option in the portal to cancel so we have to email and when you email there is no response. Do not sign up as vendor please.

All the comments you read about the way they charge you are true.
1 - They lure you in with a "free" something
2 - You subscribed to many things without ANY alert and before you know it 605 EUR for one product then monthly charges around 130 EUR...
3 - The cancellation process is a nightmare to go through and is designed for you either give up OR to charge you a 15 EUR cancelation fee every time you fill in the form "incorrectly"

Horrible company to deal with, deceitful.

I managed to get back my 605 EUR for the "free" product and threaten them with serious legal actions if they were not cancelling the other products. Response within 24 hours.

Do not click on anything and try to close your account if possible.

Vicious and deceitful as F!

And don't bite the "free staff" they are selling you via email, you are going to regret it as I do now. Once they take your credit card or PayPal access they pick up money without your permission. Plus, the free staff you agree to buy is useless unless you buy a more expensive program. They charged me about 720e for getting 10 days of free staff and the service does work either. They don't refund me nor cancel their charge. Instead they asked me for more money (400e) to turn the unwanted service that they charged me 720e to a useful one. In these few days of the "free staff" i contacted some clients but now i think that they might be fake ones, pretending to be interested in my business. Stay away, it s a business that steals money from free lancers. Also the dosens of bad reviews should make the Protection of Consumer in EU wonder how this company still exists

Takes your money, all 'clients' are ghost clients who never respond except to say 'they went with someone else' even though the system says no other professionals contacted them.

On the client side, don't waste your time, look for actual businesses near you, not this shady site.

This company should be ashamed of themselves! They use completely misleading wording in their offers and emails and make it look as though you are signing up to a free trial when in fact they are selling you a completely useless subscription for £500. They pray upon small independent freelancers who are looking for work and offer absolutely no compassionate customer service. I have made it very clear that I was misled by a 'free trial' offer and I'm now struggling to pay my bills as they have taken £500 from me. Do not by any means give this company any of your payment details as they will scam you.

Website set up to take money from small businesses with little or nothing at all in return. Changed their payments to take money from people signed up for the website without any warning. Asked for a refund as I don't use the site and they refused based on "terms and conditions " avoid this lot, you will get no work and just pay for nothing.

Nothing to say, it´s a scam.

Maybe if somehow we all can report these $#*!s who take advantage of people's desire to work freelance we can do something...

I hate dishonest people.

I signed up for individual plan trial from oct 23 2022 - oct 22 2023. Yet they charged my credit card for $139 for another individual plan. This is ridiculous they are scammers. Im going to cancel all their service and contact the bank for refund

Countless emails saying that they have clients desperate to use my services. Same client seems to have been so desperate that he is still on their books looking for the same service! Looks like fake information trying to get me to sign to a contract and get fleeced by them! Thankfully there are lots of reviews to be found about the company showing exactly that. I would stay well clear!