website thubmnail of StarOfService
How would you rate StarOfService?
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GB
1 review
6 helpful votes
Follow Tammy T.
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DO NOT USE THIS SERVICE!
December 9, 2022

DO NOT USE THIS SERVICE!
If there was 0 stars - this company would get it from me. I signed up for a free trial, which was advertised at 7 day period. I cancelled the service on 6th day. They still took the full yearly payment of £240 and refused to reimburse it when I raised the issue. Their argument was that the trial was only 3 days and I should have cancelled then. Complete waste of money. The jobs are not relevant to my industry at all. I wish I never signed up for this scam! TERRIBLE SERVICE!

Date of experience: December 9, 2022
Canada
1 review
3 helpful votes
Follow Mohammad H.
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As a business owner I used to try various lead generation companies. It is understandable that not all companies will perform the same. But StarofService is a complete waste of money. This is my first ever negative review against a company, and this explains how pissed off I am with StarofService. My experience is below.

1. No lead at all
2. Cancelled the subscription but still charged my credit card
3. When reported, they said the amount will not be refunded and showed a very long path about how to cancel the subscription
4. Finding no other way I blocked my credit card and applied for a new one which was another hassle for me.

BEWARE OF STAR OF SERVICE.

Date of experience: September 16, 2022
India
3 reviews
0 helpful votes
Follow Rupansh A.
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They are cheats and frauds
January 4, 2023

They are cheats and frauds. They charge credit cards without permission. Even though the subscription is cancelled, they keep charging credit cards. There are no leads on the platform. They are all liars and cheats,

Date of experience: January 4, 2023
Mexico
1 review
6 helpful votes
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Save yourself a headache and run!
January 17, 2023

They will do all they can to steal your money. It's a real scam and they won't allow you to cancel even if you have a monthly plan. They will make you complete an endless survey and then ask to pay them to cancel by asking for your card info! Look at pictures I uploaded!

+5
Date of experience: January 17, 2023
Germany
1 review
6 helpful votes
Follow Susanne M.
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This "company" spams every day several times and tries to get your payment details (Paypal or credit card). Only Bots with fake profile fotos send mails that noone can understand since they use words that seems to be translated by google. They only want your money.

Date of experience: March 18, 2022
Santino O. StarOfService Rep
over a year old

Hello Susanne,

Sorry to hear that. Usually on every email we send there is an unsubscribe button/link if you're not interested.

In general we don't use bots and we do contact not-registered professionals only when there is some interesting lead to which none of the registered professionals have replied.
When we invite a professional not registered we do usually give the lead for free. Upon registration it ask you if you want to activate a subscription to contact clients without limits, but you can simply skip it. The profile is free and is not mandatory to always have a subscription active, you can do it whenever you do need new clients.

Keep in mind that the monthly subscription allows you to have unlimited contacts and access to all our features on the platform. You can cancel your subscription at any time, as we do not require you to commit to a minimum period. To do so, you just need to click on the button “cancel subscription” at the bottom of your payment history page.

If you have any further questions, please let me know.

Best regards,

Texas
1 review
7 helpful votes
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Beware of the Scam
June 6, 2023

They lure you in with a "3 month free" trial, but start to charge your account right away. When you try to cancel, there are over 30 hoops you have to jump through to even get close to canceling. They say it's to "verify your account", but shouldn't logging in be enough to do that instead of sending screenshots and other useless info.
I've reported these charges to my credit card company and hope I get refunded.
Never again.

Date of experience: June 6, 2023
Canada
1 review
5 helpful votes
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Member for several years and constantly contacted by leads who do not have sufficient money to start a project.

Very much a model that is only for StarOfService to make money and not for the listing companies.

Date of experience: November 11, 2021
Santino O. StarOfService Rep
over a year old

Hello, sorry to hear you had issues in the past, we were not monitoring this channel. Our customer service is available at anytime to help you via email, messaging and social medias. If you do need help please contact us directly, we do reply within the day to all requests.
A lot of time has passed and StarOfService did change in the meantime. You no longer pay for the single lead, but you can now unlock all the features of the website with an unlimited monthly subscription. You will pay only once and have access to all the clients without any further cost.
We would be more then happy to help you navigate the new StarOfService, feel free to contact us when you read this message.

Austria
2 reviews
6 helpful votes
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I have 3 times tried to cancel my subscription which is done automatically from them.
They ignored my mails and i paid for 3 months EUR 210,00
They told me to cancel subscription over there platform. I tried it and got an error message that it ist not possible to cancel here and that i have to write a mail;-).
They are so nice

After that i tried and i tried but they are ignoring me and ask me why i want to cancel.

See Screenshots from 14.04.2023

Best Martin

Date of experience: April 14, 2023
Canada
1 review
10 helpful votes
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I used this service as a professional, not as a client. In just a week I was charged 150$for clients who supposedly had clicked on my telephone number. I asked customer service about this practice and replied with
"If you receive a message from the customer,
If the customer consults your phone number to contact you,
If you consult the customer's phone number,
If you use the platform manually, when the customer has not contacted any professional, we send his number to the professional who sent his quote first.
These coordinates are invoiced."
Basically, StarOfService will charge the professionals at their will.
Beware of this scam!

Date of experience: July 3, 2020
Santino O. StarOfService Rep
over a year old

Hello, sorry to hear you had issues in the past, we were not monitoring this channel. Our customer service is available at anytime to help you via email, messaging and social medias. If you do need help please contact us directly, we do reply within the day to all requests.
A lot of time has passed and StarOfService did change in the meantime. You no longer pay for the single lead, but you can now unlock all the features of the website with an unlimited monthly subscription. You will pay only once and have access to all the clients without any further cost.
We would be more then happy to help you navigate the new StarOfService, feel free to contact us when you read this message.

Bulgaria
1 review
10 helpful votes
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A Middleman or a Conman?
February 24, 2021

I thought the StarOfService are supposed to be a middleman between the client and the professional - to bring business and charge percentage. Instead of acting as a middleman they work as a conman - making money by promising business! It's a shameful scheme! As you can see from the attached payments they charge you for giving you number of a client who act suspiciously unprofessional - postponing infinitely the job our informing you that he has already hired a professional. In other cases they have your number to a client who again simply contact you to tell you the same. In all the cases the SoS collects your money with no regret and refund offered! It's a situation that made me to completely lost confidence in the StartOfService services!

Date of experience: February 24, 2021
Santino O. StarOfService Rep
over a year old

Hello, sorry to hear you had issues in the past, we were not monitoring this channel. Our customer service is available at anytime to help you via email, messaging and social medias. If you do need help please contact us directly, we do reply within the day to all requests.
A lot of time has passed and StarOfService did change in the meantime. You no longer pay for the single lead, but you can now unlock all the features of the website with an unlimited monthly subscription. You will pay only once and have access to all the clients without any further cost.
We would be more then happy to help you navigate the new StarOfService, feel free to contact us when you read this message.

New Zealand
1 review
3 helpful votes
Follow Mel D.
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They break the law by not having an unsubscribe option, and are relentless in sending their worthless emails.
Just for kicks, I spam them right back :)

Date of experience: August 6, 2023
Mexico
1 review
2 helpful votes
Follow DF V.
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This is quite annoying. These sites/companies with such a useless subscription like this shouldn't exist, I mean, over $250 just to be able to answer requests? The company's a whole comedy asking too much money, I wouldn't complain at all if subscription were like $20 or even $25.99 a month, but over $250 it's a damn joke, I won't fill their pockets just to answer project requests.

If y'all know what's convenient, you might look somewhere else to work as a freelancer. No wonder why this company's hella bad rated, yet they say they're good rated with 4.8 out of 5 stars... ye, sure, homie! XD

Date of experience: May 15, 2023
Canada
2 reviews
10 helpful votes
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ABSOLUTELY DO NOT SIGN UP FOR THERE PAID PROGRAM, ITS A SCAM THEY OFFERED ME A FREE WEEK WITH GAURENTEED REVENUE THE ONLY THING THEY SHOULD BE GAURENTEEING IS TO BE RIPPED OFF. I DIDNT GET ONE LEAD, THEY CARRIED ON TO CHARGE MY CREDIT CARD THE NEXT MONTH STILL NO LEADS, THEY THEN MAKE YOU GO THROUGH ABOUT 30 STEPS TO CANCEL YOU OFFER YOU MANY DISCOUNTS TO STAY AND THEN CHARGE YOU AN EXTRA 15 DOLLARS JUST TO CANCEL I WOULD NOT RECOMMEND THEM TO ANYONE WHO DOESNT WANT TO PAY FOR LITERALLY NOTHING!

Date of experience: August 10, 2023
Spain
1 review
5 helpful votes
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I was scamed like many another professionals. And I was recently invited to take a promo 9,95€/month that offers a paypal payment mode that doesn't work. It only works payment by card, of course.

I was paying an automatic subscription that I couldn't stop in the past, when most of clients contacts were fake profiles, then I won't alow being scamed again. Star of Service should be marked as a Scam platform.

Date of experience: September 4, 2021
Santino O. StarOfService Rep
over a year old

Hello, sorry to hear you had issues in the past, we were not monitoring this channel. Our customer service is available at anytime to help you via email, messaging and social medias. If you do need help please contact us directly, we do reply within the day to all requests.
A lot of time has passed and StarOfService did change in the meantime. You no longer pay for the single lead, but you can now unlock all the features of the website with an unlimited monthly subscription. You will pay only once and have access to all the clients without any further cost.
We would be more then happy to help you navigate the new StarOfService, feel free to contact us when you read this message.

India
1 review
3 helpful votes
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Fraud site
September 7, 2023

Once you logged in you cannot delete your account. Whn you log in your credit card gets attached to the site you cannot remove the card. You will get struck

Date of experience: September 7, 2023
Philippines
1 review
19 helpful votes
Follow Andy G.
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The people who work here should be ashamed of themselves. Functionally useless, promise breaking, money grabbing and time sapping scam.
I can't forgive, I won't forget.

Date of experience: July 18, 2021
Santino O. StarOfService Rep
over a year old

Hello, sorry to hear you had issues in the past, we were not monitoring this channel. Our customer service is available at anytime to help you via email, messaging and social medias. If you do need help please contact us directly, we do reply within the day to all requests.
A lot of time has passed and StarOfService did change in the meantime. You no longer pay for the single lead, but you can now unlock all the features of the website with an unlimited monthly subscription. You will pay only once and have access to all the clients without any further cost.
We would be more then happy to help you navigate the new StarOfService, feel free to contact us when you read this message.

Italy
2 reviews
7 helpful votes
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Phishing criminals
March 5, 2021

https://www.trustpilot.com/review/www.starofservice.com

This website is committing Phishing crimes
This website is a TRAP! I signed up for Star of Service. Then I notice when you request a phone number and make up fake clients to stael personal information from you. I got charged, out of nowhere, without me requesting or approving more information I got charged 35 euros.

SHUT DOWN THIS SITE!

Date of experience: March 5, 2021
Santino O. StarOfService Rep
over a year old

Hello, sorry to hear you had issues in the past, we were not monitoring this channel. Our customer service is available at anytime to help you via email, messaging and social medias. If you do need help please contact us directly, we do reply within the day to all requests.
A lot of time has passed and StarOfService did change in the meantime. You no longer pay for the single lead, but you can now unlock all the features of the website with an unlimited monthly subscription. You will pay only once and have access to all the clients without any further cost.
We would be more then happy to help you navigate the new StarOfService, feel free to contact us when you read this message.

New York
1 review
11 helpful votes
Follow Larry s.
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Hey there, fellow consumers!

Consider this a heads-up about Star of Service, because they are out to trick you! This company is the epitome of a scam operation, cunningly posing as a trustworthy service provider while scheming to drain your wallet. It's high time we expose their devious tactics and protect one another from falling into their trap.

You won't believe the audacity of Star of Service's marketing ploys. They bombard you with unwanted calls, spammy emails, and misleading ads, all aimed at reeling you in. But here's the kicker—they can't deliver on their grand promises. Instead, you end up with the short end of the stick, or worse, absolutely nothing. And don't even think about getting a refund or decent customer support; they'll simply ignore you or push the blame elsewhere.

Let's band together and spread the word far and wide to save others from Star of Service's scam tactics. It's time to show these con artists that we won't be fooled. Stay sharp, do your research, and never trust a company that gives off a whiff of suspicion. Together, we'll dismantle their deceitful empire and protect ourselves from falling victim to their sneaky games.

Stay savvy, stay safe!

Date of experience: June 23, 2023
Canada
2 reviews
2 helpful votes
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I signed up for a free account a long time ago. I would get leads for my personal training business, however not one lead was in my area. Vancouver. I then recieved an email that they were going to move all free packages to paid 139/mo I replied to cancel. The reply wasnt helpful saying to go into my account to cancel and wasnt able to find a way to cancel. I asked 2-4 other times to cancel. One of the last times I got a 6 page google form with 6-10 mandatory fields to fill out. Today I discovered that they charged my card 2 weeks ago. I called my credit card and immediately started charge back. DO NOT USE STAR of SERVICE ITS a BULL$#*! SERVICE.

Date of experience: June 14, 2023
Jordan
1 review
10 helpful votes
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SAS will charge you for almost any customer request, without your approval, and even if you deactivate your services - they will automatically reactivate your services and charge you for the next customer to force money out of you at any price.

During COVID-19, SAS automatically reactivated my services when they were deactivated, switched on StarofService Live features, and charged my credit card while I was away without my approval.

Trust level: 0 stars, but 1 is the minimum here.

I've deleted my account since it is the only way out of their endless automated abuse to my wallet.

Make sure you either don't join SAS in the first place, or delete your account before they suck your wallet dry.

Date of experience: May 28, 2020
Santino O. StarOfService Rep
over a year old

Hello, sorry to hear you had issues in the past, we were not monitoring this channel. Our customer service is available at anytime to help you via email, messaging and social medias. If you do need help please contact us directly, we do reply within the day to all requests.
A lot of time has passed and StarOfService did change in the meantime. You no longer pay for the single lead, but you can now unlock all the features of the website with an unlimited monthly subscription. You will pay only once and have access to all the clients without any further cost.
We would be more then happy to help you navigate the new StarOfService, feel free to contact us when you read this message.

Overview

StarOfService has a rating of 1 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StarOfService most frequently mention credit card, free trial and phone number. StarOfService ranks 97th among Local Reviews sites.

service
51
value
49
shipping
24
returns
36
quality
47