Stauer

I have ordered products for several years from Stauer. I have never had any problems with their products. I have had many complements with them as has my wife. I am awaiting an order now and my wife keeps checking the mail and says that she can hardly wait for it to arrive.

Stauer LLC is not a watch company. It is an E-Commerce business, located in Burnsville Minnesota, that started up in 2002. Perhaps the town is well named based on complaints from consumers. Basically the company has stuff made in China and sells it on the internet. It is not an original scheme, Chinese companies do it all of the time.

If you go to Stauer's website it is a virtual hodgepodge emporium of clothing, housewares, jewelry, lotions, ect. It is like an upscale surplus store online. Anyone who believes that they are getting quality merchandise, or a good watch here, is begging for trouble. The website also sells Swiss Alpine Military, Swiss Tactical, and Nautica watches. Stauer also offers a "high end" watch brand called Charmex that are allegedly Swiss made.

Evidently the company stocks anything they can flog for a profit. You can't blame Michael Bisceglia for trying to scam a buck here and there, because people didn't do their homework.

The jewelry will take your breath away. Stauer carries jewelry in so many different gem stones you will get dizzy just looking at their catalog. I've purchased about 50 rings over the years. I love their watches too. I have about a dozen of them! Many watches and necklaces were given away as gifts.

Have been buying from your company for years. Always pleased with shipping and products. However, due to inflation causing prices to go up, I won't be purchasing their jewelry as often. I still love their products tho. Very senior citizen

Stauer offers a broad spectrum of quality jewelry, watches, sunglasses and more. They totally stand behind their products and guarantee your satisfaction. They also offer a first class concierge service and will gently remind you of birthdays, anniversaries and special events, and will even offer suggestions for your gift-giving needs. Their representatives are kind, patient and happy to help. The never "pressure" you and do NOT work on commission. If you have never tried Stauer, I highly recommend you give them a try. You will be glad you did !

Recently my wife has reconnected with a cousin and they have become good friends. The cousins husband collects Matchbox and Hot Wheels cars. We are invited to a barbecue at their house and we will give him a model 1957 Corvette from Stauer.

Set up a new account with separate billing and shipping addresses, went to place the order, had the wrong ship address, corrected that, then had to enter the billing address again when entering the card payment. Also not a fan of the shipping cost final add on. (Hopefully attached to this description was the customer service interaction which followed, in which I described the entire issue with their policy).

I Bought three diamond tennis bracelets absolutely gorgeous. The inside out diamond earrings beautiful. The iris ring stunning, the black diamond breath taking.
Highly recommended to all of my friends

I ordered a gold plated. 925 sterling silver, gold plated Italian necklace, called Indulgence. The item was perhaps an aluminum chain with a faded goldish paint. It was totally corroded and could not be used even as a custom jewelry. Returned the item, but the merchant refuse to credit the full price. Their postage and handling is almost $20.00 ($19.95) for a $3.96 first class stamp. The merchandise was advertised as a $299.00 heirloom quality. HAH!
Save yourself the hustle and skip this company.

AVOID Stauer "Platinum" membership subscription! All I received from Stauer in return for my membership fee were glossy brochures. No membership number or ID. No promised special offers or membership discounts. And definitely no free shipping. I cancelled my useless "platinum" subscription. About a month later I received an email from Stauer excusing my "platinum" membership has "fallen through the cracks". Instead of returning any of my "platinum" fee paid, I received "special" coupons. They were "special" alright. Most merchandise refused to apply the coupon code! Frankly, "DiamondAura" is just a cubic zircon, "CZ". Stauer manufactures "CZ" in many colors and markets them under different names. Just know, over time, "CZ" and other man-made gems dull. You can purchase these for much less at big box stores.