• Stealth Angel Survival

Stealth Angel Survival

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Overview

Stealth Angel Survival has a rating of 2.8 stars from 198 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Stealth Angel Survival most frequently mention customer service, credit card, and solar chargers problems. Stealth Angel Survival ranks 11th among Outdoor Equipment sites.

  • Service
    107
  • Value
    106
  • Shipping
    104
  • Returns
    92
  • Quality
    102
Positive reviews (last 12 months): 0%
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How would you rate Stealth Angel Survival?
Top Positive Review

“Great product, service and communication”

Roxanne G.
6/26/21

I was impressed with all aspects of this business. It's hard to know which businesses can be trusted when shopping online, but this one is legit! I ordered 2 backpacks for both of my sons. The transaction was easy, they shipped immediately and were excellent quality. I also appreciated their follow up via email and always felt like I had multiple ways to connect with them if there was ever an issue. Thanks for being dependable!

Top Critical Review

“Extremely unprofessional customer service.”

Gary Y.
2/4/21

Customer service representative was obtuse, rude and unprofessional. Asked to speak with supervisor or owner- she hung up on me. Called back, same response. Emailed company and received reply stating someone would contact me but they never did. I highly suspect their google rating of 4.4. I would advise other consumers to look elsewhere. REI and Uncharted Supply Co. Are very respectable companies with quality merchandise and service. Sincerely, Gary Y. Police Officer and Paramedic- Retired.

Reviews (198)

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customer service (38) stealth angel (55)
Thumbnail of user liame31
Bangladesh
1 review
0 helpful votes
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March 15th, 2023

This bag is perfect for hiking on the east coast. It's way more durable than my last bag. I am excited to use it. I like how low it sits on your back so you can sit down easily with it on. You can stuff a lot of camping gear in to. The zippers on the side pockets aren't the best, but as long as I'm careful, it will be fine. Water bottles fit in the two side pockets. Very happy with this purchase.

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Thumbnail of user haleyj47
Georgia
2 reviews
0 helpful votes
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May 25th, 2021

Appears to be well made, durable materials and high quality looking. We took this camping over the weekend and it was the perfect size for an overnighter. Minimal ice melt in weather with a temperature high of 60. Looking forward to using this more as a paddling cooler, it has lots attachment points to secure it to my paddle board.

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Thumbnail of user lous93
New York
1 review
3 helpful votes
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December 15th, 2020

Bought batteries that were never shipped, but they charge my card the day of the order! Called and they never pick up. Sent several emails and they finally sent a tracking number, but USPS said NO package was picked up or dropped off.
Stay away!

Thumbnail of user hugop71
Bangladesh
3 reviews
0 helpful votes
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August 16th, 2021

Excellent. This quick assemble and disassemble portable stove works perfectly to backpack in heat up some water quick and back on the trail. Takes up very little space by laying flat and is very sufficient for my needs. Amazing product.

Thumbnail of user tonyj.h
Bangladesh
1 review
0 helpful votes
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August 6th, 2023

Love that I can set up and disassemble this tent I was recommended from Stealth very quickly. The vents work well to cool down the inside when I wake up too hot in the night. 2 person tent is great size for me and my dog. We could probably fit one more person in there if we needed to. Very happy with this purchase.

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Thumbnail of user marthad219
Florida
1 review
16 helpful votes
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April 13th, 2020

They tell you items are in stock that really aren't just to get your order and your money and then you sit and wait for them. I'm going on a month now, and their email customer support is useless. They don't respond in a timely manner and then say as little as possible (and in broken english).

Thumbnail of user nicolew1440
Illinois
1 review
0 helpful votes
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March 5th, 2022

Just bought a bag from Stealth and it was quickly shipped. Stealth is always good about that. The bag was packed all nice and neat and easy to sort when needed. Hopefully won't need to use it any time soon but have it set and ready to go quickly grab it and take off if needed for an emergency. One of the backpack zippers was pulled apart in middle but was able to fix it by unzipping and rezipping it and it held. Good quality products and bags overall.

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Thumbnail of user asiaf8
Indiana
1 review
15 helpful votes
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April 22nd, 2020

So I ordered my backpack on the 20th of March didn't receive it till a whole month later and I even paid extra for the shipping to be faster! Hence this pandemic that it happening it took a little bit longer for the backpack to get here! And let me not even start about how small and thin the backpack is! It's tiny like a preschoolers backpack like come in guys! I understand that Paid more for shipping but they could have gave me my expedited extra charge back! Won't but from here again! Lesson learned

Thumbnail of user marthav487
Washington
1 review
0 helpful votes
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January 7th, 2022

I haven't had to use my Roadsideside HERO yet. However, I'm so impressed with the quality of this product and the many functions available on my HERO. The flashlight shines bright, the strap cutter is sharp and the compass points true North. I hope, I never have to use the hammer to break a window. However, should I ever need it, it's there. What a great product. I'm giving them this year as Christmas presents as well. Love this item.

Thumbnail of user jennyd92
Indiana
2 reviews
9 helpful votes
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August 21st, 2019

I would rate 0 stars. I ordered something over a month ago and it has not been delivered and I can not contact anyone. I left a voice message 2 days ago//no return call. Emailed 2 days ago received a generic email that they would respond within 24 hours//been 2 days as of now, horrible company! Read the BBB reviews before buying anything//not worth it!

Thumbnail of user caisins
Washington
1 review
0 helpful votes
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April 30th, 2022

The Hydration pack I got from Stealth is just the right size. Because of the well constructed and thickness of the material used, water is kept at a cool temperature for several hours. Extremely happy with this purchase. This is exactly what I was looking for.

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Thumbnail of user tomn740
New Jersey
1 review
5 helpful votes
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March 31st, 2023

I bought a bunch of solar phone chargers last year. 1 for me and others for gifts.

Had it as a just in case of emergency item and when I went to use it it did not charge with the solar panel open in full sun for 6 hours. Wrote to see if this was a common issue to see if they could advise. Apparently they have a 60-day warranty and that includes the period of time they treat you like a valued customer. They wouldn't even help troubleshoot.

Much like General Motors in 70s and 80s, this company is selling disposable junk that explains why American consumers turned to other countries for products. They make claims of a quality but have no interest in backing them up.

Tip for consumers:
I would strongly recommend against buying from this company.

Products used:
Power chargers and flashlights

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Thumbnail of user mackd25
Florida
1 review
14 helpful votes
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May 22nd, 2020

Wish I had seen reviews before ordering. Placed an order March 13th. Still not here as of May 22nd and can't seem to get an answer from anyone as to why. Email from support just keeps telling me someone will be in contact but they don't, or they just keep asking for same info about my order number, etc but no one follows thru to either fulfill the order or refund my money.

Thumbnail of user knuttyk
California
1 review
0 helpful votes
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February 28th, 2021

I love shopping on the Stealth site. It's so easy to navigate and it's always a breeze finding what I am looking for. They never fail to amaze me. Delivery is always prompt and consistent. I highly recommend the Stealth Angel Survival.

Tip for consumers:
Shopping is a breeze and shipping is prompt and always consistent

Products used:
Thhe clothing and gear from Stealth is amazing. Use them all the time

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Thumbnail of user marka369
Virginia
1 review
11 helpful votes
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January 2nd, 2018

On December 4th, I ordered a small survival kit from this company for my nephew. I waited over 2 weeks for a delivery conformation email. Not receiving it, I emailed them asking when I could expect delivery. Company stated email would be answered within a few hours. 3 days later, still nothing. So I called. Couldn't speak to a live person no matter when I called, so I left a message. Another 3 days and I was finally contacted by them... through email. No return of my phone call. Long story short, my item didn't even ship till AFTER Christmas. Arrived on the 30th of December. Will never do business with this company again.

Thumbnail of user joj.v
Bangladesh
1 review
0 helpful votes
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June 16th, 2023

Love that there are pockets for everything and some key products are included in this survival vest. Grab this, grab my backpack, and I'm ready for any emergency. We live in fire and earthquake zones, so this is important. I would highly recommend Stealth Angel Survival products. Any day!

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Thumbnail of user logana50
Bangladesh
1 review
0 helpful votes
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February 28th, 2021

This little thing is pretty good, especially if your working on a small budget bug out bag. This radio can take 3 AAA batteries, and it has a lithium ion battery that can be crank charged, or solar charged. This radio also features two lights, one of which is pretty bright, however the other one is decent. The radio itself is pretty good for the price.

Thumbnail of user sandrah1280
Bangladesh
1 review
0 helpful votes
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April 4th, 2021

Stealth is a great store for your outdoor and camping equipment. Their site is very user friendly and I've never had a problem with receiving my packages on time and efficiently. Just a great shopping experience.

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Thumbnail of user bettyj789
Singapore
1 review
0 helpful votes
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March 18th, 2022

Living out West, being prepared is a lesson from all the wildfires that we've experienced. I just finished loading the Top Quality bag I purchased from Stealth. We really hope we will never have to grab and go. It really is a great bag though. We're extremely happy with it.

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Thumbnail of user robertk3800
Virginia
1 review
0 helpful votes
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August 28th, 2023

I ordered one item. They added an item by deception. Just like as seen on TV items. They don't answer the phone you only get a recording. They have not returned my phone calls. When I discovered what the did I immediately sent an email and called to canceled order. They sent an email 4 hours later saying the items have shipped. 2 hours later I received an email saying your items have just shipped. Also they were able to get approval on a close Credit Card account and it was trans to a new credit card.

They have 193 reviews 77 poor with 8 verified. 110 excellent with only 1 verified purchase. That is 40% crummy reviews and 56 excellent reviews, Zero good reviews and the rest are average or worse.

Tip for consumers:
They sneak in items at the end of your order. Just like, as seen on tv crud. They do not return phone calls. And no response to emails. DO NOT BUY! They did responed to one email saying sorry.

Products used:
Fingerless gloves is what I ordered. They stuck in an arc lighter.

Thumbnail of user nunyab61
Texas
1 review
16 helpful votes
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December 10th, 2018

To be fair, the Stealth Angel Survival Kit provides everything they legally promise to deliver, but I wouldn't give this kit to any entry-level Boy Scout let alone depend upon it for true survival needs. Everything provided is junk quality, and truly, you could assemble a better kit for far less money. If you want to feel all gung-ho about the "stealth black" color or a quasi-military sounding name for the product... then yes- go ahead and order it and prove the saying about a fool and his money.

Thumbnail of user scotts2446
California
1 review
0 helpful votes
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October 15th, 2021

I received a backpack that had a cut in it. I was frustrated and left a bad review. I also sent an email to the support staff at Stealth Angle. They responded and sent me a replacement backpack with no defects. They made good on the transaction and deserve recognition. They now have a good reputation with me.

Thumbnail of user mariat901
New Jersey
3 reviews
1 helpful vote
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September 23rd, 2021

There are unusual finds here at Stealth. If you need a good blanket, the ones here are better than a home goods store. The camping stuff is really high quality. For an independent store, prices are very reasonable here. Well worth a visit. Stealth Angel is the best.

Thumbnail of user gregoryb.s
Bangladesh
1 review
0 helpful votes
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August 14th, 2023

Bought this first aid kit for my girl scout troop. We have been using a janky lunchkit for years. This kit has everything you need and more! I was so impressed with all this kit had to offer and have been sharing that fact with other troops. They put so much thought into creating this kit. I LOVE the labeled sections so when you pull something out you know where it goes or where it needs replacing. It is easy to carry around or attach to your backpack/belongings. I absolutely love the bracelet and knife that came in the kit. Both are fantastically designed. A whole lot of thought went into this creation! Love it!

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Thumbnail of user johnk3868
Missouri
1 review
2 helpful votes
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March 22nd, 2022

Returned defective flashlight for refund. They then told me an order number was needed for refund even though they had my name and all contact information. I did not keep order number so asked them to return flashlight. They never did so. Now they have my money and my defective flashlight. Never experienced such poor customer service.

Tip for consumers:
Don’t buy from them.

Products used:
Returned defective flashlight

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