Stealth Angel Survival has a rating of 2.8 stars from 198 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Stealth Angel Survival most frequently mention customer service, credit card, and solar chargers problems. Stealth Angel Survival ranks 11th among Outdoor Equipment sites.
I was impressed with all aspects of this business. It's hard to know which businesses can be trusted when shopping online, but this one is legit! I ordered 2 backpacks for both of my sons. The transaction was easy, they shipped immediately and were excellent quality. I also appreciated their follow up via email and always felt like I had multiple ways to connect with them if there was ever an issue. Thanks for being dependable!
Customer service representative was obtuse, rude and unprofessional. Asked to speak with supervisor or owner- she hung up on me. Called back, same response. Emailed company and received reply stating someone would contact me but they never did. I highly suspect their google rating of 4.4. I would advise other consumers to look elsewhere. REI and Uncharted Supply Co. Are very respectable companies with quality merchandise and service. Sincerely, Gary Y. Police Officer and Paramedic- Retired.
I bought one of their items. I called them, emailed them, begged for help on how to use it. They refused to help me. All I needed was instructions. Do not buy from them!
I know that me and someone else will have what we need to survive! Real quality and complete. All you need to add is clothing and medication. Another great job as always. Thank You Stealth!
STAY AWAY FROM THIS COMPANY AT ALL COSTS!' I ordered (1) One Battery Resq. My total at checkout was $49 & change. When I received confirmation of my order, I WAS CHARGED $119 & CHANGE! Within minutes 3 minutes of receiving this confirmation, I sent an E-Mail to their support address advising them of the fact they CHARGED ME FOR THREE(3)! 0
They advised my order was being prepared for shipment and NOT ADJUSTABLE! ARE YOU KIDDING ME! This company is there to rip you off!
Tip for consumers:
Good site.
Products used:
None
I bought the 4 person survival back pack and it was a rip off. The bags are for little kids, they are great material but nothing like what you see advertised. The two back packs don't even have the stealth angel logo on it. It's a sham, I which I could upload a picture of what they sent me so you could see the rip off this is. I called customer service, and what do you know, they did not respond, instead I got a recording saying to leave a message and they would call back. So if you are thinking of buying one, call the toll free number *******911 and if you can talk to someone, then buy it. But I bet you will never get a hold of a person to ask for a refund, because it's a sham.
Well it looks like I may be able to show you a picture of what I got. Well I am not tech savvy, but as you can see, this is a 3lb can of coffee. Compare with the backpack they sent me.
If you are with stealth angle, let me tell you, I want my money back. I have taken a pic of the packing slip so you know it's legit. Anyway, don't waste your money. Unless you want to get ripped off.
Tip for consumers:
Don't use this site, I got very little of what was advertised
Products used:
4 person Emergency kit / survival bag (72 Hours) Stealth Angel Survival - Black
I added lighter fluid to My striker match and it is leaking its lighter fluid from the bottom. And I did not get a return shipping label to be able to send it back. Can someone help me with this?
Got item. No instructions. Turn on and could not turn off flashing light. Remained on. Cannot speak to to rep. Go elsewhere for solar powered charger.
Tip for consumers:
Is this a scam?
Products used:
Will go elsewhere to find solar charger for iPhone.
3months no package no reply calls
Fake tracking.
A ripp off site, be warned.
They try follow up with emails, but it sounds like one person doing it all,,
I will never do business with this worthless company ever again. I've mad several attempts by email and by phone with no resolution. I've only gotten the same rhetorical answer of will look into it. DONT WASTE YOUR TIME OR YOUR MONEY WITH THIS WORTHLESS COMPANY they only want your money.
My Stealth Angel Survival back pack I just bought is as described. It is very good quality. It arrived in a timely manner. I am very well pleased with my item.
Has been extremely amazing as all my items from Stealth Angel have been. I really recommend Stealth for everything outdoors. They are extremely wonderful.
Stealth Angel Survival has been a great place for me to shop for camping gear. I have found everything I was looking for here. This store is a great find.
I didnt realize just exactly HOW MUCH I was getting. It's an experience just to open the bag, and after getting all the gear properly packed back into the bag I immediately felt more prepared, I knew what I had and where stuff was. I highly recommend Stealth Angel Survival!
Found exactly what I was looking for the first time I tried Stealth. Now that's the first place I go without a doubt. They never disappoint. They are great.
This light does an excellent job as a flood light as well as a searchlight. It is very handy and I will purchase another. Great buy, thanks Stealth Angel Survival.
Bought a survival bag for a gift. Quality seemed cheap but I returned it not for that but the recipient didn't want it. I thus returned it and they refused to accept the return from fedex.
I'm very disappointed in the product and the company, which is a shame because I've been considering this purchase for over a year.
First, I mistakenly ordered a 1 person kit. Within an hour I realized I'd meant to order the two person kit. Since the order had been placed on a Saturday, I sent an email requesting they cancel the order for the 1 person kit. I then placed an order for the 2 person kit.
Imagine my surprise when I received an email stating it's "impossible" for them to cancel an order once it's placed. Seriously? Is Stealth Angel working with a 1950s era supply chain?
Imagine my further surprise when my order took 5 days to ship? Really? At no point could they have cancelled the order during those 5 days?
So, I received two kits. Both were junk. Honestly, put your own kit together. You'll have better overall quality at a lower price. The backpack is cheap; the kind of material and stitching that will deteriorate quickly. I don't think it would last a day or two in an actual survival situation.
So, okay, return it you say. That's exactly what I tried to do. Guess what it costs to ship these packs back to Stealth Angel? $40 or more than half their value.
Think Stealth Angel knew that their goods weren't worth returning when they told me they couldn't cancel an order? I do.
This is a horrible company that sells a low quality, inferior product. I honestly wonder if they're paying for their reviews.
Tip for consumers:
Don’t purchase from this company; build your own kit
Products used:
None
I ordered a zen cooler I emailed & called multiple times they gave me a fake shipping Fedex label I called Fedex & they said the label was created a wk & half ago but no item was shipped. I put in a BBB complaint asking for a refund. After 2 mos with the BBB complaints they gave me a real shipping I told them I wanted my money back they said refuse shipping so I did & it's been almost 2 mos & still no refund the package is supposedly lost & they refuse to give me my money they have a F rating with BBB
Stealth Angel Survival is amazing. All of the hiking gear I've gotten from here has outperformed everything else I've used. I'm a customer for life.
I am absolutely livid! Previous order no problem now to track my stuff another app. Tell you what Stealth angel, reading this? Give me back my money!
Stealth Angel Survival is the perfect store to get pretty much everything outdoors you need and want. If you haven't yet, you should give them a try.
I love this light from Stealth Angel because of its brightness and its ability to changes colors as needed.
Total joke never received and impossible to get refunded money stay away they are under investigation
There is no way a bag this nice should be that affordable. Thank you for making a great, quality product at such a reasonably low price.
Never received purchased item, rude customer service and now cant find my order. No options or help from them
Tip for consumers:
I wouldn't recommend wasting your time, money or anyone you know with this company.
Products used:
None, never received
Never received pack and they only refunded pack price I ate shipping. Not good business. Wondering if it's a China business?
Tip for consumers:
I only was refunded price of pack or partial price and paid for shipping on an item I never received.
Products used:
None I never received them.
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