• Stealth Angel Survival

Stealth Angel Survival

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Overview

Stealth Angel Survival has a rating of 2.8 stars from 198 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Stealth Angel Survival most frequently mention customer service, credit card, and solar chargers problems. Stealth Angel Survival ranks 11th among Outdoor Equipment sites.

  • Service
    107
  • Value
    106
  • Shipping
    104
  • Returns
    92
  • Quality
    102
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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How would you rate Stealth Angel Survival?
Top Positive Review

“Great product, service and communication”

Roxanne G.
6/26/21

I was impressed with all aspects of this business. It's hard to know which businesses can be trusted when shopping online, but this one is legit! I ordered 2 backpacks for both of my sons. The transaction was easy, they shipped immediately and were excellent quality. I also appreciated their follow up via email and always felt like I had multiple ways to connect with them if there was ever an issue. Thanks for being dependable!

Top Critical Review

“Extremely unprofessional customer service.”

Gary Y.
2/4/21

Customer service representative was obtuse, rude and unprofessional. Asked to speak with supervisor or owner- she hung up on me. Called back, same response. Emailed company and received reply stating someone would contact me but they never did. I highly suspect their google rating of 4.4. I would advise other consumers to look elsewhere. REI and Uncharted Supply Co. Are very respectable companies with quality merchandise and service. Sincerely, Gary Y. Police Officer and Paramedic- Retired.

Reviews (198)

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Reviews that mention popular keywords

customer service (38) stealth angel (55)
Thumbnail of user charlenec291
California
1 review
1 helpful vote
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May 19th, 2022

I bought one of their items. I called them, emailed them, begged for help on how to use it. They refused to help me. All I needed was instructions. Do not buy from them!

Thumbnail of user robertm.f
Bangladesh
1 review
0 helpful votes
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May 21st, 2023

I know that me and someone else will have what we need to survive! Real quality and complete. All you need to add is clothing and medication. Another great job as always. Thank You Stealth!

Service
Value
Shipping
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Thumbnail of user stephens1547
California
1 review
1 helpful vote
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May 13th, 2021

STAY AWAY FROM THIS COMPANY AT ALL COSTS!' I ordered (1) One Battery Resq. My total at checkout was $49 & change. When I received confirmation of my order, I WAS CHARGED $119 & CHANGE! Within minutes 3 minutes of receiving this confirmation, I sent an E-Mail to their support address advising them of the fact they CHARGED ME FOR THREE(3)! 0
They advised my order was being prepared for shipment and NOT ADJUSTABLE! ARE YOU KIDDING ME! This company is there to rip you off!

Tip for consumers:
Good site.

Products used:
None

Service
Value
Shipping
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Thumbnail of user saulz6
New Mexico
1 review
1 helpful vote
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April 13th, 2022
Verified purchase

I bought the 4 person survival back pack and it was a rip off. The bags are for little kids, they are great material but nothing like what you see advertised. The two back packs don't even have the stealth angel logo on it. It's a sham, I which I could upload a picture of what they sent me so you could see the rip off this is. I called customer service, and what do you know, they did not respond, instead I got a recording saying to leave a message and they would call back. So if you are thinking of buying one, call the toll free number *******911 and if you can talk to someone, then buy it. But I bet you will never get a hold of a person to ask for a refund, because it's a sham.

Well it looks like I may be able to show you a picture of what I got. Well I am not tech savvy, but as you can see, this is a 3lb can of coffee. Compare with the backpack they sent me.

If you are with stealth angle, let me tell you, I want my money back. I have taken a pic of the packing slip so you know it's legit. Anyway, don't waste your money. Unless you want to get ripped off.

Tip for consumers:
Don't use this site, I got very little of what was advertised

Products used:
4 person Emergency kit / survival bag (72 Hours) Stealth Angel Survival - Black

Shipping
Thumbnail of user ameliae45
North Carolina
1 review
3 helpful votes
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March 1st, 2021

I added lighter fluid to My striker match and it is leaking its lighter fluid from the bottom. And I did not get a return shipping label to be able to send it back. Can someone help me with this?

Service
Value
Shipping
Thumbnail of user michaeld6380
Florida
1 review
4 helpful votes
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June 27th, 2023

Got item. No instructions. Turn on and could not turn off flashing light. Remained on. Cannot speak to to rep. Go elsewhere for solar powered charger.

Tip for consumers:
Is this a scam?

Products used:
Will go elsewhere to find solar charger for iPhone.

Service
Value
Returns
Quality
Thumbnail of user bees31
Oklahoma
1 review
10 helpful votes
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August 29th, 2018

3months no package no reply calls
Fake tracking.
A ripp off site, be warned.
They try follow up with emails, but it sounds like one person doing it all,,

Thumbnail of user kristians48
Nevada
1 review
1 helpful vote
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December 7th, 2021

I will never do business with this worthless company ever again. I've mad several attempts by email and by phone with no resolution. I've only gotten the same rhetorical answer of will look into it. DONT WASTE YOUR TIME OR YOUR MONEY WITH THIS WORTHLESS COMPANY they only want your money.

Thumbnail of user noeyr
New Jersey
1 review
0 helpful votes
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June 1st, 2021

My Stealth Angel Survival back pack I just bought is as described. It is very good quality. It arrived in a timely manner. I am very well pleased with my item.

Thumbnail of user zebrilz
Florida
1 review
0 helpful votes
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September 19th, 2021

Has been extremely amazing as all my items from Stealth Angel have been. I really recommend Stealth for everything outdoors. They are extremely wonderful.

Thumbnail of user elinaq3
Arizona
1 review
0 helpful votes
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May 24th, 2021

Stealth Angel Survival has been a great place for me to shop for camping gear. I have found everything I was looking for here. This store is a great find.

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Value
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Thumbnail of user duaned.d
Bangladesh
1 review
0 helpful votes
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August 23rd, 2023

I didnt realize just exactly HOW MUCH I was getting. It's an experience just to open the bag, and after getting all the gear properly packed back into the bag I immediately felt more prepared, I knew what I had and where stuff was. I highly recommend Stealth Angel Survival!

Service
Value
Shipping
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Thumbnail of user charliea100
Bangladesh
1 review
0 helpful votes
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May 11th, 2021

Found exactly what I was looking for the first time I tried Stealth. Now that's the first place I go without a doubt. They never disappoint. They are great.

Thumbnail of user carlesw
Arizona
1 review
0 helpful votes
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August 8th, 2021

This light does an excellent job as a flood light as well as a searchlight. It is very handy and I will purchase another. Great buy, thanks Stealth Angel Survival.

Thumbnail of user mikew1120
New York
1 review
4 helpful votes
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June 24th, 2020

Bought a survival bag for a gift. Quality seemed cheap but I returned it not for that but the recipient didn't want it. I thus returned it and they refused to accept the return from fedex.

Thumbnail of user frankc1769
New York
1 review
3 helpful votes
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February 2nd, 2023

I'm very disappointed in the product and the company, which is a shame because I've been considering this purchase for over a year.

First, I mistakenly ordered a 1 person kit. Within an hour I realized I'd meant to order the two person kit. Since the order had been placed on a Saturday, I sent an email requesting they cancel the order for the 1 person kit. I then placed an order for the 2 person kit.

Imagine my surprise when I received an email stating it's "impossible" for them to cancel an order once it's placed. Seriously? Is Stealth Angel working with a 1950s era supply chain?

Imagine my further surprise when my order took 5 days to ship? Really? At no point could they have cancelled the order during those 5 days?

So, I received two kits. Both were junk. Honestly, put your own kit together. You'll have better overall quality at a lower price. The backpack is cheap; the kind of material and stitching that will deteriorate quickly. I don't think it would last a day or two in an actual survival situation.

So, okay, return it you say. That's exactly what I tried to do. Guess what it costs to ship these packs back to Stealth Angel? $40 or more than half their value.

Think Stealth Angel knew that their goods weren't worth returning when they told me they couldn't cancel an order? I do.

This is a horrible company that sells a low quality, inferior product. I honestly wonder if they're paying for their reviews.

Tip for consumers:
Don’t purchase from this company; build your own kit

Products used:
None

Thumbnail of user caseys121
Texas
1 review
9 helpful votes
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October 25th, 2019

I ordered a zen cooler I emailed & called multiple times they gave me a fake shipping Fedex label I called Fedex & they said the label was created a wk & half ago but no item was shipped. I put in a BBB complaint asking for a refund. After 2 mos with the BBB complaints they gave me a real shipping I told them I wanted my money back they said refuse shipping so I did & it's been almost 2 mos & still no refund the package is supposedly lost & they refuse to give me my money they have a F rating with BBB

Thumbnail of user islam10
Bangladesh
1 review
0 helpful votes
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February 13th, 2021

Stealth Angel Survival is amazing. All of the hiking gear I've gotten from here has outperformed everything else I've used. I'm a customer for life.

Thumbnail of user victorj153
Florida
1 review
0 helpful votes
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March 27th, 2022

I am absolutely livid! Previous order no problem now to track my stuff another app. Tell you what Stealth angel, reading this? Give me back my money!

Thumbnail of user jamesl2117
New York
1 review
0 helpful votes
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February 28th, 2021

Stealth Angel Survival is the perfect store to get pretty much everything outdoors you need and want. If you haven't yet, you should give them a try.

Service
Value
Shipping
Returns
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Thumbnail of user nicolec1513
New York
1 review
0 helpful votes
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June 9th, 2021

I love this light from Stealth Angel because of its brightness and its ability to changes colors as needed.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaeltoomey61
Washington
2 reviews
3 helpful votes
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December 30th, 2023

Total joke never received and impossible to get refunded money stay away they are under investigation

Thumbnail of user williamm2885
Georgia
1 review
0 helpful votes
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May 22nd, 2021

There is no way a bag this nice should be that affordable. Thank you for making a great, quality product at such a reasonably low price.

Thumbnail of user kimberlym2937
Florida
1 review
1 helpful vote
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November 10th, 2023

Never received purchased item, rude customer service and now cant find my order. No options or help from them

Tip for consumers:
I wouldn't recommend wasting your time, money or anyone you know with this company.

Products used:
None, never received

Service
Shipping
Quality
Thumbnail of user davids11151
California
1 review
5 helpful votes
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November 4th, 2023

Never received pack and they only refunded pack price I ate shipping. Not good business. Wondering if it's a China business?

Tip for consumers:
I only was refunded price of pack or partial price and paid for shipping on an item I never received.

Products used:
None I never received them.

Service
Value
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