• Studiosuits

Studiosuits

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3.9 / 5
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Overview

Studiosuits has a rating of 4.3 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studiosuits most frequently mention customer service, good quality, and easy process. Studiosuits ranks 1st among Suits sites.

  • Service
    936
  • Value
    201
  • Shipping
    196
  • Quality
    1530

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 82.4%
Positive
1,211
Neutral
123
Negative
136

Instant Feedback

14,175 reviews

265
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How would you rate Studiosuits?
Business's Favorite Review

“Awesome from start to finish.”

Mark N.
8/31/23

I needed the perfect pattern on a sports jacket to match a dress my wife had picked out for our son's wedding. Finding something shopping retail stores was a nightmare Studiosuits came through inside two weeks leaving plenty of time for minor alterations locally. Great, great service. Even better price!

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Top Positive Review

“Thank god for Studiosuits”

Josh C.
7/28/20

I needed a highly custom yellow tuxedo for some marketing videos for my business. It was impossible to find and I was giving up home. I almost turned to a custom suit maker in town for a $2000 option which was outrageous. Studiosuits cost me 1/10 of that and NAILED it. Communication was excellent as was the workmanship. So happy to know that they exist. I will be doing more business with them in the future.

Reviews (3,171)

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Reviews that mention popular keywords

customer service (502) studio suits (372) quality suit (82) trial suit (22)
Thumbnail of user walterf396
1 review
0 helpful votes
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October 26th, 2024
Verified purchase
• Updated review

Thank you for always providing kind and detailed responses when I send questions via email. However, it is a bit disappointing that the production time and response speed have become longer, possibly due to the recent increase in orders

Thank you for accommodating my request to change the size after placing the order.

Service
Good service
October 2nd, 2024
Verified site experience
• Previous review
Always good quality guaranteed
September 17th, 2024
Verified site experience
• Previous review
Such a nice detailed bespoke service
August 5th, 2024
Verified site experience
• Previous review

Such a nice detailed bespoke service. It is very impressive

Thumbnail of user wilsone53
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Started the process of buying a new suit for an upcoming event on the StudioSuits.com website and quickly saw how easy it was. So many options to choose from and great customization abilities. Was not expensive either. Will definitely be buying more suits!

Thumbnail of user thomasg2864
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

I'm not pleased with the fit of this $400 suit. I carefully measured myself as instructed. The jacket is two inches too big. It looks terrible on me. Best part is that the company just says they will "try harder" next time. Well, there will not be a next time. Now I will look like trash at my daughters wedding. Thanks!

Reason I chose this business:

I had to choose this company for a wedding party.

Thumbnail of user dariusp63
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Everything is fine, this company does sometimes feel like a labyrinth that's hard to navigate. Any customer issues are answered with a generic email which can be scary to a customer for a company with so many negative reviews. I have received both of my orders, but not completely without issue.

Generic emails will never create a good customer experience.

Reason I chose this business:

Style of the suits

Service
Thumbnail of user joshuam1756
1 review
0 helpful votes
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September 22nd, 2024
Verified purchase
• Updated review

I'm extremely satisfied with my purchase from Studio Suits! The entire process was quick and easy, from ordering to delivery. But what really impressed me was the perfect fit of my Tropical Beige Pure Linen Suit. The quality is excellent, and it's clear they pay attention to the details. I appreciate that they offer customization options to ensure the best fit possible. The price was also very reasonable for a made-to-measure suit. Overall, I highly recommend Studio Suits for anyone looking for a well-fitting, quality suit without the hassle of traditional tailoring. Five stars!

Reason I chose this business:

I chose Studio Suits because I needed a perfect suit for my wedding without breaking the bank. As a groom, I wanted something special and tailored, but I didn't have the time or budget for traditional custom tailoring. Studio Suits offered the ideal solution – a made-to-measure linen suit at a fraction of the cost of typical wedding attire. Their online process made it easy to order a custom-fitted suit from home, which was a huge relief during the busy wedding planning period. I was drawn to the Tropical Beige Pure Linen Suit for its elegant summer look, perfect for my wedding day. The affordable price of $250 allowed me to get a high-quality, personalized suit while keeping within our wedding budget. Choosing Studio Suits meant I could look my best on the most important day of my life, with a suit that fit perfectly and matched our wedding style, all without the stress of multiple fittings or overspending.​​​​​​​​​​​​​​​​

Your website needs to be easier to add measurements...
August 10th, 2024
Verified site experience
• Previous review

Your website needs to be easier to add measurements and to create an account. Why can't the website process credit cards directly

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user amberc1046
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase
• Updated review

The products look great and Im actually satisfied with the quality of the suits. However, the sizing on the shirts are iffy even when my measurements are submitted. 3-stars because they dont offer a fit-guarantee on most items. If they did, I would shop here exclusively. If you are not between sizes like myself, you may enjoy their products a lot.

Again, they did work with me which I really appreciate. However after being stuck with two shirts that did not fit well (even with my custom measurements) left a sour taste in my mouth as it has deterred me from purchasing more items.

Reason I chose this business:

The items are fairly priced and not overpriced like most places.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
4-STARS BECAUSE OF THE VALUE THAT I AM RECEIVING
August 14th, 2024
Verified site experience
• Previous review

4-STARS BECAUSE OF THE VALUE THAT I AM RECEIVING. THO I WISH TO SEE MORE OF A VARIETY (I.E. MY DESIRED COLOR IN MY DESIRED FABRIC).

Thumbnail of user jackk1005
1 review
0 helpful votes
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September 9th, 2024

Received my custom blazer, tried it on and felt tight compared to my other custom suit blazers which were same measurements I provided. I measured the blazer and it was off by 1 inch in all places except sleeve openings. Response I got from company was it was my fault and I need to change my measurements even though I sent pics with the blazer being measured and 1 inch less then what I provided was told my fault. Stay away poor customer service especially when you give custom measurements.

Products used:
None actually tried speaking to customer services which just tells me that my measurements are wrong and need to change even though the measurements I gave them are not the same ones the blazer had 1 inch off. Have to go through PayPal to deal with this company.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user matthews3346
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

When, quite reasonably, asked for confirmation that I have received what I ordered, this also requires not only ratings but review text to be added. As haven't had time to wear the garments for any length of time yet, I regard this as inappropriate and coercive, and a negative aspect of the whole shopping process.

Thumbnail of user ryanb2109
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Super easy instructions to measure. Arrived around the same time they said it would. Fit perfectly. Only thing if I had to say something, the back of the suit and the bicep area was a little tight. I would measure one extra inch on those.

Reason I chose this business:

The groom told us to.

Thumbnail of user billyi175
1 review
0 helpful votes
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October 26th, 2024
Verified purchase
• Updated review

I love shopping here, but I couldn't buy dress shoes. If you had those, I would buy them. Also, having an option to manually select my sleeve lengths on button down shirts would be nice as I am tall. I ended up having to get the suit I bought tailored anyway, so I would appreciate more options for tailoring online such as maybe 3D models with the suit shown and exact specifications for what custom part I am altering. Also, 200 words did not seem enough in the custom description box.

Reason I chose this business:

Custom suits that are wider variety and cheaper than Men’s Warehouse

Service
I love shopping here, but I couldn't buy dress shoes
October 1st, 2024
Verified site experience
• Previous review

I love shopping here, but I couldn't buy dress shoes. If you had those, I would buy them. Also, having an option to manually select my sleeve lengths on shirts would be nice as I am tall.

I am very glad to custom order a suit with so many...
September 13th, 2024
Verified site experience
• Previous review

I am very glad to custom order a suit with so many options, I wish there were detailed pictures on an actual suit for every option. I also wish there were options to increase sleeve length on a dress shirt because I would buy several.

Thumbnail of user bernardj74
2 reviews
0 helpful votes
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September 15th, 2024
Verified purchase

Experience was good except for one caveat. If someone is paying for a custom suit, there should be an option for voice contact. Email only for the price you are paying is NOT what i consider great service.

Good as it can get for email. Need a voice option!

Reason I chose this business:

Had to choose because of Wedding.

Service
Thumbnail of user joshs1033
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Overall good experience. The pants ended up being a bit big in the waist & the jacket was a little tight across the shoulders and biceps, but that could've also been our measurement error. I ended up getting it tailored locally which was to be expected. Good value overall for the suit so really no complaints.

Reason I chose this business:

Value, speed, custom nature

Thumbnail of user jamacas2
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

I opted to be contacted if anything seemed off as I'm no dressmaker but took all measurements myself. Which I got 1 obviously wrong and was contacted within hours to check if I had it right, which I did not. Perfect customer service and so polite!

Reason I chose this business:

The absolute only place we could order anything close to what we wanted so it was actually a massive risk that turned out to be the best choice absolutely recommend studio suits!

Thumbnail of user jja54
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Needed a dark green suit for a wedding. I ordered a little on the late side, and emailed customer service about my situation, and they were able to expedite it and get it to me before traveling to the venue. Not only did it arrive, but it looked and fit great! Would definitely recommend to anyone looking for a good cost-effective green suit!

Told them of my situation, needing to get the suit on the low end of the wait time, and they responded back promptly and got me looking good in time for my buddies’ wedding

Service
Thumbnail of user marcosm183
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase
• Updated review

Remember to take proper measurements! Don't think you can think your size without a tape! Harry will comply to the inch! My suits are comfortable and proper. This suit is a weekly casual wear fantastic.

Sizing is your responsibility
April 27th, 2024
Verified purchase
• Previous review

I have chosen to send different sizing options for my suits, some slimmer and some a bit loose. Be strict and precise about your measurements! The tailors of Harry are good but they are not clairvoyant!

Reason I chose this business:

Price Quality and fabric options.

Great doing business with you!
April 6th, 2024
Verified site experience
• Previous review

Great doing business with you! Any discount offers for loyalty welcome!

Improved ease of access
November 12th, 2023
Verified site experience
• Previous review
Thumbnail of user hunterl189
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Extremely comfortable, breathable, and lightweight. The fabric is able to stretch to my desired movement with ease and I do not feel like I will rip the seams. Overall pleased with the product in terms of sizing, and design! Great job to everyone who had a hand in making the suit!

Thumbnail of user thomasb5056
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

The Studiosuits experience was straightforward and simple to get a decent suit at a low price. The walk through measurement instructions were easy to follow and came out well. I would recommend they add a few more measurements for a better fit, but otherwise the final product was a good one, especially for under $300.

Reason I chose this business:

Friend's wedding party.

Thumbnail of user michaelg7308
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Very pleased with my purchase of a denim shirt the product was exactly what was advertised great customer service also I would recommend this company to others. I receive emails with beautiful suits and would consider purchasing one if I should need one

I was inquiring about my purchase and someone got back to me right away which made me feel that customer service was important to them and that integrity was important which to me is a good sign of a good business looking forward to doing business again thank you

Reason I chose this business:

Found an advertisement on the internet when searching for a denim shirt

Service
Thumbnail of user laurent733
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

I ordered my suit and they doubled check to make sure that I did my measurements right because I'm weirdly shaped. Later the bride to the wedding I was going to was freaking out about my suit arriving on time and they not only assured me it would get there but also put priority on it. She was relieved.

They responded that day and they were straight to the point.

Reason I chose this business:

The bride wanted an Olive suit and they had one for not $500.

Service
Thumbnail of user toddc889
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Great materials crafted exactly to your measurements. Don't be so skeptical that it is an online service. Though I have read other reviews mentioning customer service concerns, I can't speak to that. If you know what you want and order it with correct measurements, I know you won't be disappointed.

Reason I chose this business:

Convenience of an online service much cheaper than most custom options and availability of tweed.

Thumbnail of user josec2366
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Love the suit, fit was perfect as long as you take correct measurements, my linen suit had several snags/loose threads that's the only reason for 4 stars but I'll be buying more suits from StudioSuits for sure!

Thumbnail of user marissag153
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

This is the first suit I have purchased and didn't have any "favorite jacket" or anything to go off of, so all my measurements were from scratch. Descriptions of where to measure were super helpful. I like all the options to fully customize each item. Fast shipping!

Thumbnail of user joshuaw1218
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Quality and fit is perfect! I bought this for my wedding and could not be more pleased. This suit fits our 1920's wedding theme very nicely. I will be buying more suits from Studio Suits in the future!

Reason I chose this business:

Had the best price for the quality when looking for tweed suits.

Thumbnail of user williamf2556
1 review
0 helpful votes
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September 30th, 2024
Verified purchase
• Updated review

Suit was too big around my stomach I sent pictures. Have nobody gotten back to me yet. The suit was very wrinkle. I ordered a seat a suit prior to that suit and don't know how the measurements was so off around the stomach.

There’s no customer service if you ask me if you got to email someone back, there’s no one to talk to on the phone voice the voice to explain what’s going on. I’m think I’m done ordering suits from y’all.

Service
It clear cut no problems
February 2nd, 2024
Verified site experience
• Previous review
Like how you can measure yourself with the pictures,...
February 1st, 2024
Verified site experience
• Previous review

Like how you can measure yourself with the pictures, hope the suit turn out right

Thumbnail of user kennethm2129
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Every groomsman that ordered the same suit all had issues with the butt being way too tight and all had to get the suit hemmed. I have ordered many suits and tuxes with friends getting married so i have my exact suite size down but this was way too tight and there was no shipping it back to make size adjustments. Only a suggestion to change my sizes for future orders.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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From the business

Suit yourself right with StudioSuits custom clothing! A traditional tailoring workshop offering a variety of custom tailored suits, jackets & pants, etc! Collect your eye-catching outfits today!

Company Representative

Thumbnail of user studios2
Studio S.
Typically responds within 4 days

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