• Studiosuits

Studiosuits

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Trustpilot
3.9 / 5
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Overview

Studiosuits has a rating of 4.3 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studiosuits most frequently mention customer service, good quality, and easy process. Studiosuits ranks 1st among Suits sites.

  • Service
    936
  • Value
    201
  • Shipping
    196
  • Quality
    1530

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 82.4%
Positive
1,211
Neutral
123
Negative
136

Instant Feedback

14,175 reviews

265
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How would you rate Studiosuits?
Business's Favorite Review

“Awesome from start to finish.”

Mark N.
8/31/23

I needed the perfect pattern on a sports jacket to match a dress my wife had picked out for our son's wedding. Finding something shopping retail stores was a nightmare Studiosuits came through inside two weeks leaving plenty of time for minor alterations locally. Great, great service. Even better price!

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Top Positive Review

“Thank god for Studiosuits”

Josh C.
7/28/20

I needed a highly custom yellow tuxedo for some marketing videos for my business. It was impossible to find and I was giving up home. I almost turned to a custom suit maker in town for a $2000 option which was outrageous. Studiosuits cost me 1/10 of that and NAILED it. Communication was excellent as was the workmanship. So happy to know that they exist. I will be doing more business with them in the future.

Reviews (3,171)

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Reviews that mention popular keywords

customer service (502) studio suits (372) quality suit (82) trial suit (22)
Thumbnail of user samuelb759
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

Can't recommend these folks enough. Great product and service

Responded promptly and were very helpful, patient and friendly

Reason I chose this business:

Found them on Etsy, good price

Reason I chose this product:

Great deal and easy design process

Service
Quality
Thumbnail of user wayneh803
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Nice quality great fit, very happy with how it fits

quick response to my questions on delivery

Service
Quality
Thumbnail of user michaelm11901
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

Again it's just what I ordered and expected. Thanks

Quality
Thumbnail of user shannonn243
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Easy to use. And the measurements aligned with my size

Reason I chose this product:

Groom decided

Quality
Thumbnail of user annag965
1 review
0 helpful votes
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May 18th, 2023
Verified purchase
• Updated review

I was relieved to find a tailoring company that could provide such seamless service.

Service
Quality
Thank you very much for the splendid pants!
February 19th, 2022
Verified site experience
• Previous review

Thank you very much for the splendid pants! Anna

Great!
November 3rd, 2021
Verified site experience
• Previous review

Great! I needed corduroy pants for my 95-year old uncle so he can walk outside in winter and stay warm.

Thumbnail of user brandonb1049
1 review
0 helpful votes
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August 7th, 2021
Verified purchase
• Updated review

The color is exactly what we needed for our wedding.

Quality
The color is exactly what we needed for our wedding
July 3rd, 2021
Verified site experience
• Previous review
Thumbnail of user robertb2584
1 review
0 helpful votes
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February 7th, 2020
Verified purchase
• Updated review

£9 delivery charge quoted but £10 charged so a refund is expected

Reason I chose this business:

Best available in the colour and material I wanted

Reason I chose this product:

What was needed

Value
Shipping
Quality
£9 delivery charge quoted but £10 charged so a refund...
January 11th, 2020
Verified site experience
• Previous review

£9 delivery charge quoted but £10 charged so a refund is expected

Thumbnail of user derekb441
1 review
0 helpful votes
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March 30th, 2022
Verified purchase

Easy to shop and enter measurements. They guide you through the whole thing.

Reason I chose this business:

They had the style I was looking for.

Reason I chose this product:

I wanted a vintage suit

Quality
Thumbnail of user kathyc1441
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Was weary about ordering but glad we did! It fit perfect and it's really good quality!

Quality
Thumbnail of user danm1734
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Terrible service. Botched all my measurements and tried to blame me for their mistakes.

Tried to blame me for their mistakes. Took over 24 hours for any reply. Changed measurement standards each time. Only offered partial refund. Incredibly frustrating experience.

Reason I chose this business:

Did not have a choice, wedding party. Will never choose Studiosuits again.

Reason I chose this product:

Was required for the wedding party.

Service
Quality
Thumbnail of user leew635
1 review
0 helpful votes
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October 2nd, 2021
Verified purchase

My second jacket in as many months, superb quality and service

Quality
Thumbnail of user charlesp1479
1 review
0 helpful votes
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March 28th, 2022
Verified purchase

Excellent material, perfect tailoring and on time delivery.

Thumbnail of user feliciac149
1 review
0 helpful votes
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October 3rd, 2021
Verified purchase

It was good. Pants a little short but probably measured him wrong myself

Great

Reason I chose this business:

Wedding for friend

Reason I chose this product:

Picked by bride

Service
Quality
Thumbnail of user shawnk211
1 review
0 helpful votes
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August 5th, 2021
Verified purchase
• Updated review

Extremely helpful. Will definitely be ordering from them again

Quality
Extremely helpful
June 30th, 2021
Verified site experience
• Previous review

Extremely helpful. Will definitely be ordering from them again

Thumbnail of user lenh52
1 review
0 helpful votes
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March 27th, 2022
Verified purchase

Superb fabrics, easy self measuring and ordering. Fast delivery. Thank you.

Reason I chose this business:

A friend ordered a suit and recommended Studiosuits to me.

Reason I chose this product:

Needed a new suit and found you had exactly the light weight tweed that I was looking for.

Quality
Thumbnail of user mariahs113
1 review
0 helpful votes
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April 29th, 2023
Verified purchase

Really amazing quality & Plan on ordering another soon!

Reason I chose this business:

Needed something for my wedding day

Reason I chose this product:

Matched my wedding colors perfectly

Service
Quality
Thumbnail of user muhammade25
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

Complete fraud and disgraceful dishonest people shameful

Reason I chose this business:

It was my mistake to chose that fraud company

Service
Quality
Thumbnail of user deanv87
2 reviews
0 helpful votes
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March 26th, 2022
Verified purchase

Easy-to-use website, good communications concerning order status, very nice final product.

Quality
Thumbnail of user francod34
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Very good quality material. Make sure they have your correct measurements. This is most important.

I am a 42 long and the jacket I received was 42 regular. I did not like the response that I did receive from customer service.
I have been buying custom suits for a very long time.

Reason I chose this business:

Like the look of the clothes

Reason I chose this product:

Personal taste

Service
Quality
Thumbnail of user jg904
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Delivery requires customs which makes it less straightforward

Quality
Thumbnail of user seanl576
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Took about 3 weeks to get, suit fits well but was wrinkled and required dry cleaning upon arrival

Quality
Thumbnail of user eddier529
1 review
0 helpful votes
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October 1st, 2021
Verified purchase

My jacket seems to fit a bit bigger than I expected.

Reason I chose this business:

Was chosen by groom.

Reason I chose this product:

Chosen by groom.

Quality
Thumbnail of user kims1596
1 review
0 helpful votes
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July 30th, 2021
Verified purchase

Great fit... I would purchase another suit from this site.

Reason I chose this business:

Just a random choice.

Reason I chose this product:

Great looking linen suit.

Quality
Thumbnail of user williamg2861
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

Impossible to communicate with computers vs real people.

Non responsive.

Reason I chose this product:

Thought it would be quality.

Service
Quality
Thumbnail of user byronb189
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

Great so far will see when it gets here. Standard review was already sent in via direct email

Service
Quality

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From the business

Suit yourself right with StudioSuits custom clothing! A traditional tailoring workshop offering a variety of custom tailored suits, jackets & pants, etc! Collect your eye-catching outfits today!

Company Representative

Thumbnail of user studios2
Studio S.
Typically responds within 4 days

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