• Studiosuits

Studiosuits

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3.9 / 5
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Overview

Studiosuits has a rating of 4.3 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studiosuits most frequently mention customer service, good quality, and easy process. Studiosuits ranks 1st among Suits sites.

  • Service
    936
  • Value
    201
  • Shipping
    196
  • Quality
    1530

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 82.4%
Positive
1,211
Neutral
123
Negative
136

Instant Feedback

14,175 reviews

265
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How would you rate Studiosuits?
Business's Favorite Review

“Awesome from start to finish.”

Mark N.
8/31/23

I needed the perfect pattern on a sports jacket to match a dress my wife had picked out for our son's wedding. Finding something shopping retail stores was a nightmare Studiosuits came through inside two weeks leaving plenty of time for minor alterations locally. Great, great service. Even better price!

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Top Positive Review

“Thank god for Studiosuits”

Josh C.
7/28/20

I needed a highly custom yellow tuxedo for some marketing videos for my business. It was impossible to find and I was giving up home. I almost turned to a custom suit maker in town for a $2000 option which was outrageous. Studiosuits cost me 1/10 of that and NAILED it. Communication was excellent as was the workmanship. So happy to know that they exist. I will be doing more business with them in the future.

Reviews (3,171)

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Reviews that mention popular keywords

customer service (502) studio suits (372) quality suit (82) trial suit (22)
Thumbnail of user scottj1718
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

It feels like the staff are very busy as it took a long time to get any type of response. That said, they were polite and helpful.It took quite a while to arrive although they do state three weeks on the site and it was just over that. There was an unwanted crease in the lapel of the suit jacket which gave me a terrible first impression. All in all, the idea is great but in reality it failed to deliver. I did order 2 shirts and they only sent one although I have been told by customer service that they are making the second and will send it soon. They also allowed me to update the production with feedback from the shirt I had received. This was good as the first one was ridiculously long.

Polite and helpful but overworked judging on the length of time it takes to respond. I would love for this service to be reliable. I would use it a lot.

Reason I chose this business:

I liked the look of the suit but in reality it failed to meet expectations.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user jacobn367
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

The suit appears nice of you have time to wait for it. The one I order took over a month to arrive, so give yourself enough time if needed. I could not figure out of the vest came with thr suit or not. To help others, it does not. I am still trying to figure where to find and order the matching vest. Ideally the website should have suggested this as an add-on, which it doesn't do. It only suggest that the hat needs to be purchased separate. This must be issue with whoever runs and designs the suit. Unfortunately they are missing out on additional sales. I would have added the vest to my order if given the option.

Thumbnail of user karap140
2 reviews
1 helpful vote
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September 17th, 2024
Verified purchase
• Updated review

We measured everything exactly as it said and when it arrived it was off. The pants are about 3 inches too long and the jacket is about 2 sizes too small. We don't have enough time to return it before the wedding so it was a waste of money. Highly disappointed. Just a reminder that you get what you pay for.

Reason I chose this business:

Affordability

Very easy throughout the process!
August 8th, 2024
Verified site experience
• Previous review
Thumbnail of user kennethh1983
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

The shop contacted me to confirm measurements, which helped my anxiety over our poor planning to submit order, because I felt assured they were paying attention amd cared.

Selfiahly I do wish we could pay for a rush order and/or rush shipping.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user wiebeb13
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

First 2 suits I ordered were nice, needed some alterations but that is to be expected with online purchase. Unfortunately, the 3rd suit I bought had a really strange fit. To the extend that any reasonable alterations will not save it.

Reason I chose this business:

Choice of fabrics. Customization.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kenf489
1 review
0 helpful votes
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August 29th, 2024
Verified purchase
• Updated review

It was easy to set up and pay….let's see how everything turns out…so far so good 😊 …I finally received the garment and it's a complete disaster….construction and fit are terrible…I now see why they have a no return or refund policy.

Service
It was easy to set up and pay….let's see how everything...
July 19th, 2024
Verified site experience
• Previous review

It was easy to set up and pay….let's see how everything turns out…so far so good 😊

Thumbnail of user nicholasa632
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase
• Updated review

The website was easy to use and the suit fits really well! Would have liked more communication around expected delivery date--we were worried that we wouldn't get it in time for our event and could only see that it was 'in production'. No ETA on expected shipping date. Other than that, no complaints--the suit turned out very nice, would use again.

Easy to use!
August 20th, 2024
Verified site experience
• Previous review
Thumbnail of user shawna426
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

If this is your first time ordering from StudioSuits, I strongly encourage you to go with "Fit Guarantee" suit option. I did not. Even after providing the exact same measurements as my wedding suit, which still fits like a glove, this fit of this suit came in quite "off". The sleeves are quite short. The chest is way too large (although this does a nice job making me look like a club security guard). The pants are baggy and way too long. Honestly, not at all what I was hoping for.
On the plus side, the shoulder width is decent, the waist size was spot on, and the quality of materials are nice. It's also pretty impressive to be able to order a custom material tailored suit at this price point...I just wish it actually fit well out of the box.

Reason I chose this business:

The ability to have a custom made, tailored suit for under $300 was appealing.

Thumbnail of user antonys78
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Suit was exactly as described, fitted perfectly, 50 chest, 42 waist, trousers were too long and had to be altered by a tailor.
Unfortunately the suit was folded that resulted in creases that would not fall out with time, it had to be sent to a dry cleaner to be professionally steamed / ironed at additional cost.

Although I received a quick response I didn’t receive an estimated delivery date.

Reason I chose this business:

I liked the suit.

Service
Thumbnail of user garyk1449
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase
• Updated review

Initially, I was worried that there was not much feedback from the vendor. I check the status often and nothing was changing until eventually the status changed to In production and shipped. However, the material turned out to be very different from what I had in mind when I placed my order

Reason I chose this business:

I actually thought, I was dealing with an Italian company. I was surprised that the clothes was made in India.

Easy to make a purchase
September 12th, 2024
Verified site experience
• Previous review
Thumbnail of user misterg7
1 review
0 helpful votes
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October 1st, 2024
Verified purchase
• Updated review

StudioSuits has continued to make improvements to their website over the years to make it more user-friendly.

However, I have never placed an order where all pieces were made correctly- for example, I like my pants without belt loops. Every time I order pants, I say that I don't want belt loops, and yet every pair arrives with belt loops.

Reason I chose this business:

Off-the-rack suits in America are huge and boxy. They are made for fat people. I am thin, so I was looking for an economical way to find suits that fit me.

StudioSuits has continued to make improvements to their...
August 18th, 2024
Verified site experience
• Previous review

StudioSuits has continued to make improvements to their website over the years to make it more user-friendly.

No two suits are ever the same, even with the same measurements
March 12th, 2021
Verified purchase
• Previous review

Easy to place an order, easy to see the fabrics, but sometimes the picture of the fabric doesn't match the color in person. Also, I've ordered 5 suits, using the same measurements, and every suit has either arm holes that are too small, waist that is too small, arms that are too long, or arms that are too short.

Reason I chose this business:

The price. My work requires me to dress professionally, but I can't afford the prices at my local tailor.

Reason I chose this product:

Looked stylish without being too expensive.

Value
Shipping
Quality
Easy to place an order, easy to see the fabrics, but...
February 10th, 2020
Verified site experience
• Previous review

Easy to place an order, easy to see the fabrics, but sometimes the picture of the fabric doesn't match the color in person.

Thumbnail of user justinc1401
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Great suit and material for a fraction of the cost. Especially for a custom suit. However, I messed up my pant measurements and that's mostly on me, so I wish there was better guidance to doing at home measurements.

Good customer service from the rep. Got back
To me within 24 hours with a non-automated response and details. Very helpful.

Reason I chose this business:

Needed a custom tan linen suit. Studio suits gave the best option for custom suits and had great reviews. Would 100% come here again.

Service
Thumbnail of user nicholasp1015
1 review
0 helpful votes
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October 1st, 2024
Verified purchase
• Updated review

Suit did not fit to the measurements it fit really tight around the armpits and shoulders and also around the hip and quads would recommend going 2 to 3 inches bigger if you're going to do made to measure or do the garment of your choice,
They also don't replace your suit so you have to buy a new one if your suit does not fit which they gave me $75 off which wasn't bad but they make it sound on the website like you can get a replacement if it doesn't fit right

Takes 2 to 3 days to response not quick, but get the job done

Reason I chose this business:

Only linen suit I could find on the market

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Easy to use, payment wasn't easy but other then that...
August 19th, 2024
Verified site experience
• Previous review

Easy to use, payment wasn't easy but other then that no complaints

Thumbnail of user tiagol24
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

I'm looking forward to shopping again. The quality of the pants is excellent. The tweed fabric is ideal. They did a beautiful job with customizations. Pricing was fair considering the end product. Service was attentive.

They were attentive helpful and timely. They do a great job as a team. I will only order from StudioSuits going forward.

Service
Thumbnail of user otegae
1 review
0 helpful votes
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August 30th, 2024
Verified purchase
• Updated review

My closet is full of studio suits! They are well made and quickly completed for bespoke suits. I have had no complaints so far and am a frequent shopper. I get compliments all day long on my suits and how well they fit.

Reason I chose this business:

Excellent previous experiences

My entire wardrope is filled with their creations!
April 30th, 2024
Verified purchase
• Previous review

I love these suits and the quality of fabric is excellent. I have purchased up to 10 suits with no regrets!

Thumbnail of user danielm5286
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

The suit is great! Unfortunately, the other members of the wedding party weren't able to get there's in time due to it being out of stock. I feel like more fabric should have been set aside so everyone in the party could have gotten one. Besides that, it was a smooth ordering experience and it arrived as expected.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user edwardc1787
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Studio suits were great in describing what measurments needed taking and it was a simple process. Order was shipped and delivered very quickly and within the time estimated. Jacket and shirt fit perfectly however trousers were too big around the waist and had to be adjusted - might be due to wearing the trousers lower personally though.

Reason I chose this business:

It was the only website where i could find a dark green linen suit for my wedding.

Thumbnail of user zachv165
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Fantastic personal customer service, and amazingly made. Tried it on for the first time and knew there was great care taken in its creation. Thank you so much, Studio Suits! Exactly what I wanted for my wedding!

Thumbnail of user jefferyg182
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

I initially ordered a 40 Regular in this suit, which is my real size. The coat on this suit, however, was way, way, way, too short. My tailor measured it and said it was, at best, a 40 Short, even though it was labeled a 40 Regular. (I'm 5 foot 11 inches tall, which is typically a Regular length.) I re-ordered the coat -- this time as a 40 Long. The coat arrived and fit perfectly. Sudio suits deliver high-quality suits with nice fabrics and designs for the price, but you have to be careful about sizing. I would recommend ordering suits with your exact measurements and not relying on your typical size. Studiosuits generally run small, and their products are inconsistent on standard sizing. Returning products with this company is costly and difficult -- so you need to get it right when you order.

Reason I chose this business:

Design and cost.

Thumbnail of user zacharyx124
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

I did not get an estimated delivery date before continuing with the purchase, that would have probably gotten the 5th star. But honestly, the suit came on time and fit great. The customer service was responsive and I think helped things push through. Would recommend!

Service
Thumbnail of user markf3043
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Placing the order couldn't be easier, with lots of options to help personalise the look and finish.
My only criticism was the length of time without any contact, that worried me a little.
Of course I was contacted by the shipping company for taxes, and in an age of online a phone scams that was a little disconcerting without an email from Studio Suits, but all was well in the end.
Shipping added around 50% to the bill once taxes and fees were added in, so worth considering when ordering from the UK.

Reason I chose this business:

The look of the suit and the options available when ordering.

Thumbnail of user reaganb36
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

The quality of the suit was great, but the amount of time it took to receive the suit was quite long, especially when my measurement orders were standardized measurements, not custom ones. The shipping time for the standardized suit measurements should be at least half of what it was. It left very little time for tailoring, if needed. The suit does seem to be a quality material though so if you're going to order one, DO IT EARLY.

Reason I chose this business:

For a wedding.

Thumbnail of user tavisb1
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Suit looks great. Feels a little tighter than I am used to. I guess that's my fault during the measuring process. Great suit for looking good but not baggy or flexible enough to be active. Not like you'd be doing gymnastics at a wedding but definitely be careful of ripping it while dancing.

If you are ordering and want a more flexible suit, consider adding 1/4 inch to your measurements

Reason I chose this business:

Was directed to by groom

Service
Thumbnail of user williamt1357
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase
• Updated review

I've been using these folks since 2022 and they haven't let me down yet. Even when I've gotten a smidge bigger, their editing process is simple and straightforward so I can always update measurements as needed. Truly a lifesaving company.

Quick suit
August 27th, 2022
Verified purchase
• Previous review

Appreciate the ease with how measurements are saved, and the communication between myself and the customer service.

Service
Quality
Quick and simple, with high quality ingredients
March 9th, 2022
Verified site experience
• Previous review
Hoping I can narrow down a color to pick and trailer...
July 12th, 2021
Verified site experience
• Previous review

Hoping I can narrow down a color to pick and trailer the perfect wedding suit.

Thumbnail of user kitr29
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Overall good but needs more QA on stitching. I've had several orders from this store. The size/measurements are great and the fabric is good for the money, but the stitching needs better QA so the fabric won't tear after the 2nd wash

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From the business

Suit yourself right with StudioSuits custom clothing! A traditional tailoring workshop offering a variety of custom tailored suits, jackets & pants, etc! Collect your eye-catching outfits today!

Company Representative

Thumbnail of user studios2
Studio S.
Typically responds within 4 days

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