• Studiosuits

Studiosuits

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3.9 / 5
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Overview

Studiosuits has a rating of 4.3 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studiosuits most frequently mention customer service, good quality, and easy process. Studiosuits ranks 1st among Suits sites.

  • Service
    936
  • Value
    201
  • Shipping
    196
  • Quality
    1530

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 82.4%
Positive
1,211
Neutral
123
Negative
136

Instant Feedback

14,175 reviews

265
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How would you rate Studiosuits?
Business's Favorite Review

“Awesome from start to finish.”

Mark N.
8/31/23

I needed the perfect pattern on a sports jacket to match a dress my wife had picked out for our son's wedding. Finding something shopping retail stores was a nightmare Studiosuits came through inside two weeks leaving plenty of time for minor alterations locally. Great, great service. Even better price!

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Top Positive Review

“Thank god for Studiosuits”

Josh C.
7/28/20

I needed a highly custom yellow tuxedo for some marketing videos for my business. It was impossible to find and I was giving up home. I almost turned to a custom suit maker in town for a $2000 option which was outrageous. Studiosuits cost me 1/10 of that and NAILED it. Communication was excellent as was the workmanship. So happy to know that they exist. I will be doing more business with them in the future.

Reviews (3,171)

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Reviews that mention popular keywords

customer service (502) studio suits (372) quality suit (82) trial suit (22)
Thumbnail of user noahs454
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

The service from the beginning was incredible. I made a mistake on my measurements and they caught it and had me fix it. I've never owned a suit, so I had no clue where to start.

I am very very happy I chose to go with studio suits and will be a customer for life.

Phenomenal

Reason I chose this business:

Found them online

Service
Thumbnail of user seanm1067
1 review
0 helpful votes
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September 4th, 2024
Verified purchase
• Updated review

Great, seamless experience. I had an amazing experience with StudioSuits! My custom suit arrived right on time, and it fit perfectly right out of the box—no adjustments needed. The quality is fantastic, from the fabric to the craftsmanship, and I couldn't be happier with how sharp it looks. StudioSuits made the whole process easy, and I appreciated the attention to detail in getting my measurements just right. Definitely recommend them for anyone looking for a custom suit that fits like a glove!

Great
October 18th, 2023
Verified site experience
• Previous review

Great - very easy, convenient and self-explanatory

Very easy, seamless, lots of customization
July 21st, 2021
Verified site experience
• Previous review
Thumbnail of user royk346
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase
• Updated review

Purchased the neon muted green suit it was way brighter than the picture showed not happy at all and I can't get a refund so I will never purchase from this site again

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Greatvprices for italian suits
August 11th, 2024
Verified site experience
• Previous review
Thumbnail of user louisea248
1 review
0 helpful votes
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August 26th, 2024
Verified purchase
• Updated review

The pants are just OK. The texture of the cotton is not what I expect for chinos. They are a finer cotton that rumples easily and don't have as much body as chinos. The cut of the leg is very wide, not as pictured. The length was incorrect and I had to have them hemmed by a third party.
After ordering, I did not hear a word for a few weeks and I was concerned that I would not be receiving them in time for the event that they were purchased for. I emailed and did receive prompt attention and the pants were then shipped immediately.

See review above.

Reason I chose this business:

The company presented very well online but the product is not of the quality that I expected.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Very efficient purchasing experience
July 17th, 2024
Verified site experience
• Previous review
Thumbnail of user jihwank2
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Aside from getting an email about some measurements being so short, it was alright experience. Suit came in fine, but had to be ironed cause of how it was packaged.

Thumbnail of user pablor218
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

It's been a mixed bag. While Terry's customer service is great I feel that some designers are better than others. On ******* my Italian Black Scuelo and solbiati cotton line Elvina came perfectly. The Campari Jet Blue Checks, not so much as only the jack fit well.

Terry was the highlight in this regard.

Reason I chose this business:

Wide variety of fabric designs.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user donaldc1553
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

The appearance of the suit was fine, in trying it on the pants fit was OK, but the jacket did not fit as well as I expected it to. Also purchased two accessories with the suit and I was sent a different color than the ones that I ordered.

I was contacted promptly and asked to do a few things to help rectify my problem with the suit.

Reason I chose this business:

Reasonable prices for an Italian made suit. But when I received the suit, I found out that it was made in India

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user emilyj911
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

My fiancés suit fit perfectly! It amazes me how well it fit and how accurate the measurements were that were suggested after we put in his height. The process was very smooth and the suit is exactly what he had envisioned for our wedding.

Service
Thumbnail of user rodneyb621
1 review
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

I ordered two suits, one suit was perfect from the quality to the fit. I guess I was supposed to respond back to let the designer know my suit fit. I've ordered suits from other vendors and never had this issue. Anyways the other suit had to be cancelled since it would not make it by my event despite me ordering ahead of the websites estimated time.

They eventually cancelled my order for the second suit but contacting customer service is like pulling teeth. It takes a while to get a response back especially when your trying to get your order

Reason I chose this business:

I chose them for the multiple options listed on the website

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thank you I look forward to trying the suits on
June 27th, 2024
Verified site experience
• Previous review
Thumbnail of user jeffreyh1793
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I've been looking high and low for a jacket with the option of a center vent, and you're the only place online that I've found that offers that option. Your selection of fabrics and options, and the flexibility to customize things, is a big plus. Ease of site navigation and customer service have so far been very positive. I'm looking forward to getting my jacket, and having one that fits properly again!

Service
Thumbnail of user normand145
1 review
0 helpful votes
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October 27th, 2024
Verified purchase
• Updated review

I've ordered a number of pants and my only problem is some of them, which have double forward pleats, have been so incorrectly pressed that it's been difficult to correct the hard press that exists.

Wonderful value in clothing
May 27th, 2024
Verified purchase
• Previous review

It took a number of orders to get the correct style and fit but now it's perfect.

Please contact me to confirm the changes I made to...
February 24th, 2023
Verified site experience
• Previous review

Please contact me to confirm the changes I made to the jacket can be done.

Very Good
February 25th, 2022
Verified purchase
• Previous review

Great Service. They kept in touch with me through the process.

Service
Quality
So far so good
November 25th, 2021
Verified site experience
• Previous review
Thumbnail of user marcusp322
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Never having ordered from the site I was a little worried but customer service was great and responsive. They answered all my questions promptly and the suit arrived extremely fast.

They were great and responsive.

Reason I chose this business:

It was recommended by a friend who had ordered from you guys many years ago.

Service
Thumbnail of user joey649
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Grateful to know my measurements were saved from an order I placed more than two years ago! It was easy and convenient to pick the styles I needed, and I trust the accuracy of the fit based on how perfectly my first purchase (more than two years ago) was tailored to my size.

Thumbnail of user hughm261
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

The review guidelines are annoying, so this experience has been fun and struggle free until writing this review which requires every field filled out.

Reason I chose this business:

I chose this site because of how beautiful the suits were with the price, Trustpilot had nothing bad to say.

Thumbnail of user carlod103
1 review
0 helpful votes
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August 13th, 2024
Verified purchase
• Updated review

Overall my experience was good. I just felt the quality of the seamstress was a little lacking that no one caught the mistake as far as the 4 buttons on each sleeve were overlapping each other vs. next to each other. I had to take it to a tailor to get the buttons redone.

Reason I chose this business:

I worked with you in the past and the overall quality of the garment is really good. The quality control in your factory needs some oversight!

Tropical Blue Linen Suit - CDM
May 29th, 2024
Verified purchase
• Previous review

Very quick and easy...I like the suit, however, the fitting was not perfect. The jacket was a little too long in the sleeves (for a regular fit) so I had to have them altered 1/2" and the waist of the jacket was a little snug for 52" shoulders.

I did not contact customer service because I'm under the impression that could not return the suit to have it altered. Is that an accurate statement on my part or could I have returned the suit or at least the jacket?

Thumbnail of user jeffc2551
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Excellent! The fit was perfect. The quality of the fabric was beautiful. The craftsmanship and attention to detail was amazing. I had a question about shipping and customer service responded within hours! I will be ordering more items soon. Thank you.

Service
Thumbnail of user michaelj1975
1 review
0 helpful votes
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August 27th, 2024
Verified purchase
• Updated review

This is now the third suit that I have ordered from studiosuits. The suits have the finest high-quality material. Again, I am well pleased with your product line. Studiosuits leaves enough material for additional alternations which I needed for the most recent purchase.

Service
Fits like a glove. High quality. I am well pleased!
September 5th, 2021
Verified purchase
• Previous review

Customer service is responsive, and they answered all my qestions.

Service
Quality
Thumbnail of user ryanb2132
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I just received my first suit and shirt from Studio Suits today. For those who don't like to read, it's amazing, order yours now. Please read to the end of you've made it this far.
I ordered their "stretch suit" and I would have to give the material a 3 out of 5. It's not bad at all, it's just not impressive.
I also order their herringbone white shirt and it's a nice material. It has a good weight yet feels soft and is ridged enough to hold a shape.
Now, I'm a bigger guy at 6 foot 280 lbs. 51" chest 42" waist and 30" thighs. I can't even buy off the rack jeans which is why I started ordering made to measure suits to start with. I have ordered from pretty much every place around, and never have I had a fit so perfect.
I always visit the same tailor to have my measurements taken and I always received clothes that fit, or so I thought until today. Studio suits emailed me less than a day after placing my order with concerns about my disproportional body. I confirmed that my measurements were correct and they started production.
Production took a week or two longer than expected, but the shipping was so fast I got the order before I expected.
Everything about the fit is 100% perfect. I've never experienced that in my life. The build quality is on par with my suits that are 3-4 times the cost. Just order one. Seriously, I'm about to order a higher quality material as soon as I finish writing this.

Service
Thumbnail of user joshuag1094
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

I pressed what I wanted. I entered the same measurements that I wear every single day and everything is tight. Makes it look like I'm carrying a package though so gravy to that!

Reason I chose this business:

Cause the groom said that’s what he wanted. And his tailor said as long as he doesn’t go hard his suit won’t bust at the seams.

Thumbnail of user joannel616
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I ordered one suit and then felt it was the wrong color after more thoroughly looking through the color options. I tried to cancel the first suit after ordering a different color, but didn't get a response until after it was in production which was too late. I was a little bummed with how long it took them to respond to me and had they been more on top of their requests, I probably could have cancelled the order… but i get that these are custom suits and can be refunded once in production. The first suit came and it definitely still needed some tailoring. That could definitely be my fault since I measured my fiancé at home and we didn't have a professional do it. But the first suit still needs to be tailored. I'm still waiting on the second suit. Their service is great and they knew I ordered two, so they are using updated measurements to make the second suit fit better, I'll update my review depending on how that one fits.

Reason I chose this business:

From pictures I loved the tailoring and textures and affordability of the suits and the customizability.

Thumbnail of user imant7
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

I would definitely purchase from this company again. Quick processing time and shipping, great quality suit, and prompt to respond to any communication.

Thumbnail of user johns16185
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

The jacket is beautiful, both the material and the workmanship. Unfortunately the jacket length is too short for me. I maxed out the allowed measurements on your website, and it is still 2 inches shorter than I need. Before I purchase again, I would need to be assured that I could enter measurements without bumping up against the preset limits.

Reason I chose this business:

Studiosuits was the only place I could find the material I wanted.

Thumbnail of user jordank266
1 review
0 helpful votes
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August 16th, 2024
Verified purchase
• Updated review

Studiosuits is a highly skilled and broad company that, for the most part, does it utmost to fulfil your dream. Their selection is second to none, their customer service is high quality and the craftsmanship is, well, done by skilled craftsman. The final product is highly satisfying and a quaily build.

Reason I chose this business:

Because of their variety and good selection. Also because of their high quality craftsmanship.

Service
Studiosuits is a very professional site
July 14th, 2024
Verified site experience
• Previous review

Studiosuits is a very professional site. The website is a purveyor of quality selections and customizations. The website is simple and easy to use.

Great Quality Service
April 30th, 2022
Verified purchase
• Previous review

Studiosuits.com is very easy to use and they provide comprehensive measuring instructions. Customer support was helpful too. I will definitely use again.

Service
Quality
Thumbnail of user nikia58
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

I am very satisfied with the suit and customer experience from start to finish. You have amazing measurement protocol and very able artists who put the suits together. Beautiful fabric too.
Thank you!

Reason I chose this business:

Recommendation

Thumbnail of user larryl1261
1 review
0 helpful votes
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August 29th, 2024
Verified purchase
• Updated review

I have order five outfits this year and had great service but my last order was a night mare, because this was a summer linden outfit I order early July so I would have it for a special summer event, I was informed that there was a delay in getting the fabric from the mill and I would receive it the last week of
July. But that did not happen the real problem was very poor customer service there were several E mails sent asking for an up date and every time I kept getting the same response it is in production regarless of what I wrote in the e mail it was never address even when I ask for information on how to cancel the order. No phone numbers for customer to call and speak to a real person, I hope this request does not go un notice.

I place them in the comments

Reason I chose this business:

Good looking outfits and good service until my last order.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
So far so good
November 21st, 2023
Verified site experience
• Previous review

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From the business

Suit yourself right with StudioSuits custom clothing! A traditional tailoring workshop offering a variety of custom tailored suits, jackets & pants, etc! Collect your eye-catching outfits today!

Company Representative

Thumbnail of user studios2
Studio S.
Typically responds within 4 days

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