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Studybay has a rating of 4.2 stars from 795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studybay most frequently mention timely manner, due date, and full time. Studybay ranks 4th among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
2,186 reviews
She had great understanding, very kind, and helped me immensely. It was my first time using Studybay, but she was so very helpful. Overall, it was an awesome experience, impeccable work, and extremely reliable. I will definitely be recommending to my friends!
I do not recommend at all. The writer was not paying attention to the details you wanted them to follow. The results turned out to have detectable AI pattern. It turned out that I will have to just do it myself. Waste of money. The customer service also has no help! Do not use studybay!
This company is absolutely horrible! I believe the high star reviews are paid reviewers because there's no way this company has 4 stars. I paid for a paper and specifically asked for a native English speaker. Because the cost is so cheap... I already had some idea that most writers were foreigners. I still selected a writer with great reviews and I was EXTREMELY disappointed. The writer did not follow my instructions at all! Wrong topic, incoherent transitions and flow... just all around horrible. They only good thing is that they honored my refund.
Date of experience: October 24, 2017
If i told the expert to cancel the order in ten minutes then she should cancel it right away instead of arguing on it. Also, i should get full amount refund back as i am receiving less amount as compared to what i paid which is unfair.
Very bad didn’t explain properly what i asked. She was in hurry to close the chat. Rude.
To get assignments done.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 14, 2023
Hi Albert! Unfortunately, we may not refund a transaction fee as it's not charged by us but by the payment system :( However, we'll investigate the case to see what happened there. I'm so sorry you felt that way about our customer service, rest assured we'll have a conversation on that matter with our representative who spoke with you in an inappropriate way!
Date of experience: April 22, 2023
I am not from the States so I dont know anyone who can help improve my papers according to the standard of my professors. I googled and found Studybay. I am grateful for all the reviews that helped me choose a good writer and he charged really cheap for a great work.
Date of experience: March 24, 2016
I was quite hesitant to use Studybay at first but I needed a really good paper so I researched and read about their payment protection and all the guarantee so I tried it. And because of that exceptional service, I’m definitely coming back for more.
Date of experience: January 24, 2016
The best thing about Studybay.com is that there is no middleman. I have experienced having dissatisfied clients because of miscommunication regarding their orders in other sites and that made me leave. At Studybay, the clients contact me directly so all instructions are given clearly. I am also paid directly which is a bonus.
Date of experience: March 9, 2016
Amazing site. Very easy to use and THE BEST prices! CANT beat it! My writing assignment topic was on the American Dream and Obesity. Both papers were done on time and completed to satisfaction. When i had any questions regarding my account, the online chat was very helpful. Great site! Great writers! Thank You
Date of experience: November 30, 2017
The worse customer service ever you can get from this website. Never refund your money even they are wrong totally, they charge you a high fee from you and the writer always rude when you call or chat with them. Don't trust them
Date of experience: October 11, 2017
Dear summer! We're deeply sorry you experienced some difficulties working on our website. Please send us your user name or email address and Assignment ID, and we'll try to assist you. You may also contact us at the following toll-free phone number - 1-855-407-77-28, or via support chat on the website. We'll do our best to help you! We wish you good luck and looking forward to our long-term relationship.
They definitely take off the work load! Writers have helped me with my papers. I never have to worry about a paper coming back messed up. I usually stick with one writer and if they give me a good paper I continue to go back to them. If you do it in advance the price is not as bad. Just knowing that you dont have to worry about you paper is another great factor.
Date of experience: July 22, 2019
I am usually a very industrious student, but this semester, I just had too much on my plate. A relative who lives abroad passed away so my family had to travel to pay our respects. I knew I wouldn’t have time to finish my thesis so I was left with no choice but to search for a writing website that could help me out. I came across Studybay and they managed to finish the job in time for me while providing a thoroughly researched paper.
Date of experience: February 6, 2016
I tried Studybay.com and had a great experience. My writer, Dr Garvin was fast, courteous and very knowlegeable. I got an A on political paper assignment. I recommend this site to help with your studies. Thanks Studybay!
Date of experience: April 10, 2018
The project was fine but what was a $32 paper turns into a $50 paper because of hidden fees. Needless to say i didn't get to use the paper because in not paying that much for something supposedly $32 and I can't even withdraw my money from my account because of verification so basically got robbed.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 16, 2022
Hi there! Thanks for using our platform and sharing your feedback. We add a service fee to the expert's price to keep our service running and provide you with the best quality of papers. Our price policy is transparent, and we do not hide this information. However, thank you for bringing attention to this matter, it will help us improve our service in future :)
Cool service but pricing seems kinda preset, not the $9 I read at the beginning
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 12, 2022
A person and I hired basically oh my summarized the article that he was given. He did not follow the grading criteria or include anything that needed to be in the rhetorical analysis. He did the work, which is why I'm giving two stars, but it just wasn't good work at all.
I had too much to do and a deadline and wanted to give it a try.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 11, 2021
Hello, Lisa!
Thank you for leaving your feedback. We are so sorry that you've had such an unfortunate experience. This is unacceptable, and the author that you worked with is banned from our platform. Once again, we apologize and offer you a full refund for that. Our Support Team has sent you an email with details. Next time we will do better.
If there is anything else we could do for you, or you would like to share your thoughts, feel free to reach out to support@studybay.com. We would love to make things right for you.
Best of luck,
Studybay Team
My writer's name is Celinawangari. She has wrote a good research essay which is about intermittent fasting for me and it is plagiarism free. She had also delivered the paper to me on time. I will hire her at next time
Date of experience: November 11, 2018
They make you pay 10$ extra for the website only to know that they also take 10$ from the person you're paying. So if the essay costs 25 you're going to pay 35 but the person gets only 14! Imagine! Oh and I have credit on my account from a refund and apparently I can only use $10 dollars at once so that I keep going back and using the website. These guys are some greedy lowlife people. Find a better website.
Date of experience: February 23, 2020
Hello!
Thank you for using our platform.
We add service fee to the experts price. We do not hide this info and our price policy is transparent
I am a Mathematics major in university and I never thought I would be able to find, let alone hire a freelance writer, who would be able to work on my term paper. I had an accident and was bed ridden for two weeks. That significantly decreased the time I would be able to work on my term paper. Luckily, Studybay has an excellent writer whose specialty is in the field of Mathematics and he was able to provide me with a detailed work. Thanks man.
Date of experience: January 31, 2016
I wanted to be a full-time homemaker so I can spend more time with my children. But as time passed by, I got bored so I decided to try online jobs that wont keep me from spending time with my kids and the household chores. Studybay is all I need, I can help students with their essays and earn money while still fulfilling my duties as a homemaker.
Date of experience: May 1, 2016
The service fee is a scam. Writers do not even get much of the money. When you have an online assignment it is hard to provide your login to the writers. I wish the transaction would flow better. It is also a lot of writers on there that do plagiarism and then when you ask for your money back studybay takes forever and does not put it back in your bank account.
Date of experience: February 18, 2020
Hello!
Thank you for sharing your experience.
That is true that the price that was set up by experts differs from the price we show to clients. The point is that we add service fee to the client's price.
I recommend this site for people with lack of time. I have a professor who loves sending assignments and I just don't have time to do them. I am an architecture student and I barely have time. It is a time saver and they deliver quality work right before due date. Thanks to StudyBay, I get excellent grades and my stress lowers.
Date of experience: February 9, 2019
While the expert was extremely nice and professional, the product was below average in writing style, grammar, and overall quality. Even with providing multiple reference items, the level of analysis and research was mediocre at best. It certainly was not with the over $240 I was charged for a bid that was $168.
No response yet
Saw a post about on an online thread.
Date of experience: April 25, 2023
Great Service! I have used studybay a lot but this paper to me was the best. The writer hit every detail that was given to her and it was to me earlier than the due date. I would recommend all of friends and family to this site, if they ever needed help on.
Date of experience: April 13, 2018
I must admit this is better than other websites I've tried. The quality of the work and response to the task it's immaculate. The bid can be a bit overwhelming. It is my first time navigating the system but other than that. I'd absolutely recommend it to a friend.
I work multiple jobs while pursuing my degree. I am also a single parent and some weeks I don't have all the hours I need to balance the “perfect” life. Between my children being sick and myself sick this week, Studybay was the helping hand I needed to not get behind with my school work. I was able to dedicate time to my children and not worry about this week's homework.
Date of experience: October 1, 2023
I was very pleased with Ken M. Easy to work with, quick service & responded to my questions promptly. He did as I asked him to do for the assignment and anxious to see how the assignment is grade. Will definitely use his service again.
It was the most cost-effective for me.
Date of experience: September 22, 2021
Hey, Cindy!
Thank you for your kind words to our expert and recommendation of our service! We highly appreciate it.
Can't wait to see you back again!
Best regards,
Studybay Team
TheExcellentTutor did a great job on the assignment and completed on requested date and time. Price is decent and recommended for anyone who have no time to complete their coursework. They writer knew the subject and it was an A paper. They will correct your paper if there are grammars or spelling problems also.
Date of experience: December 12, 2018
My experience has been great so far. At first I was skeptical but once my 1st assignment was complete, I turned it in and made a 62/65 so I am very pleased and will continue to use this site until I no longer have to. Best decision ever so far.
Because I am not good at writing papers and I do not care for my gen ed classes.! They are a waste of time and money to me, but I have to take & pass them so therefore why not get help to do so.
Date of experience: March 8, 2023
I was promised and told that ill get the complete assignment. She did not cite my paper properly, and there were so many grammatical errors, I spent almost 8 hours trying to find the correct citations and fix errors. The assignment was not completed on time and i had to ask for an extension. I received C+ on my paper which was worth 30% of my mark.
Date of experience: December 12, 2017
Dear rukhsar g.! We're deeply sorry you experienced some difficulties working on our website. Please send us your user name or email address and Assignment ID, and we'll try to assist you. You may also contact us at the following toll-free phone number - 1-855-407-77-28, or via support chat on the website. We'll do our best to help you! We wish you good luck and looking forward to our long-term relationship.
Studybay is a team of seasoned professionals and enthusiastic geeks driven by the idea of improving an educational process worldwide. We believe that cooperation is the best way to make learning easier and more effective.
That's why we develop groundbreaking EdTech tools — to help students reach their most ambitious goals in collaboration with top educators from all over the world.
From 2015 Studybay connects ambitious students with top experts in different fields of studies from Biology and Maths to Nursing and English. We believe our innovative approach can improve the educational process.
Whether we proofread your homework, check your essay for plagiarism, or help you find reliable sources for your academic writing, we always deepen your knowledge so that you can achieve your goals successfully.
Thank you for your feedback regarding our company and business as well.
We are sure that for someone your feedback will be useful.
Have a great day!