- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Studybay has a rating of 4.2 stars from 795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studybay most frequently mention timely manner, due date, and full time. Studybay ranks 4th among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
2,186 reviews
She had great understanding, very kind, and helped me immensely. It was my first time using Studybay, but she was so very helpful. Overall, it was an awesome experience, impeccable work, and extremely reliable. I will definitely be recommending to my friends!
I do not recommend at all. The writer was not paying attention to the details you wanted them to follow. The results turned out to have detectable AI pattern. It turned out that I will have to just do it myself. Waste of money. The customer service also has no help! Do not use studybay!
The material did not flow well. It was not well written either and some of the material written was not true.
I asked the writer to revise the material but it wasn’t good enough still
I had a good experience the first two times but this time it didn’t seem the same person wrote it
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2024
No high expectation, basically jz to hav some structure and idea only. The content doesn't meet the requirement. Waste money
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 26, 2024
Hi! I'm really sorry to hear that things didn’t turn out as you expected, and I can only imagine how frustrating this must be for you. We definitely want to get to the bottom of this and sort it out! Could you share more about what exactly didn't meet your requirements? Also, please send your email or Studybay ID to our support team so we can dive into this right away.
Writer was very professional and had the paper done before the due date.
Recommended by a family member.
Date of experience: June 27, 2024
The project looks great was done that way the guidelines were given and was done before the deadline.
The person had studied in the field that the project was in.
Date of experience: June 3, 2024
I received a 70% on the grade and the person did not follow the directions.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 7, 2024
Oh no, I'm truly sorry to hear about the grade and that the directions weren't followed as you expected. We definitely want to look into this and see how we can help make things better. Could you please provide your email or Studybay ID to our support team, along with some details about the specific instructions that were not followed? We take your satisfaction seriously and are here to support you in resolving this matter.
Fast easy help
Date of experience: May 29, 2024
Studybay always matches you with the best of their staff who are always ready to deliver excellently on time.
Used it before and it helped to learn a lot.
Date of experience: May 10, 2024
Has taken the weight of so much off my shoulders. Between juggling life and wanting to finish school studybay has been amazing. I have recommended it 100 times over.
I tried it out, and at first I had a person cancel on me an hour before my assignment was due then I found Norah Joseph and been stuck ever since!
Date of experience: April 18, 2024
Do not recommend it. They charged me and they didn't do the job, Very unprofessional, keep yourself away from trouble, and do not recommend it. Your request will be on auction for many days until they charge you and after they block you. Do not recommend, scam
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 31, 2024
Hey Angie! I'm really sorry for any inconvenience you've experienced. Regarding the partial payment option, it's important to note that accounts are automatically blocked if the second payment isn't made on time. However, this shouldn't affect the completion of your project. If you're facing any issues or need assistance, please reach out to our support team. We're here to ensure everything is resolved to your satisfaction.
My expert (who had accepted my job), canceled it 3 DAYS before the deadline. He didn't communicate with me or answer the administrators of the site. Very poor customer service.
I needed a paper to supplement what I had written for submission.
Date of experience: April 2, 2024
Hi Caroline! I'm really sorry to hear about your experience. It's incredibly disappointing when deadlines aren't met and communication breaks down. That's not the level of service we strive for. We'll definitely look into what happened with your expert and ensure this doesn't occur again in the future. In the meantime, if there's anything we can do to assist you with your project or if you have any concerns, please feel free to reach out. We're here to help and make things right for you.
Not recommended. I wasted time and money. The product doesn't follow the instructions that i needed. The customer services sucks and wasn't helpful at all. They didn't refund my money. I wasted time because those 2 so called "experts" didn't do what u requested. Overall will not recommend to anyone.
wasted my time
I saw it on google. I thought is good but i was wrong.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 9, 2024
Hi there! I'm truly sorry to hear about your disappointing experience. I want to clarify that we offer a 20-day warranty after the project is completed, during which you can request revisions or a refund if the project doesn't meet your expectations. Additionally, there's a "refund" option available after the project is completed unless you accept the project before the warranty expires. It's clear we fell short in your case, and I apologize for any inconvenience this may have caused. We value your feedback and will use it to improve our services. If there's anything specific you'd like us to address or if you need further assistance, please don't hesitate to reach out. We're here to help and make things right for you.
It has been great working with Studybay. They are always ensuring that your specific needs are met and that you are satisfied with the outcome of their delivery.
Great! The individual did everything possible to give a positive response to my issue.
I chose Studybay because they are efficient, friendly, and on-time.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 30, 2024
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience working with Studybay. Ensuring your satisfaction and meeting your specific needs is our top priority, and it's fantastic to know that we've delivered on that for you. We truly appreciate your feedback and your trust in us. If you ever need anything in the future, just let us know. We're here to help!
I have my work completed by Winnie R she's amazing and gets work done well. I do notice that you have to go over it and adjust a few things but every work requires that. The only main downside is the cost. I work with canadian dollars as well so it that just adds to it. Most of my papers (about 5-6 each semester) are 2000 words and for the end price to be $180 CAD is too much. I'm looking at spending $1000 on assignments alone. I am a student as well so I genuinely don't have that kind of money. I think if studybay as a company wants to attract more users they should make the prices more affordable. I bet you'd collect all enrolled students in no time.
I came across the website and it looked credible to me so I too a chance on it and ended up getting good work from my expert so I remained a customer.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 30, 2024
Thank you for the feedback, Laya! We are glad we could help you out :) Our goal is to keep our customers happy by maintaining high quality, so we try to keep our prices reasonable. We review our pricing from time to time though, so we'll take your comment into account!
Still waiting for the second edit since there is some mistake and misunderstanding in the first edit
Friend used for once and recommended to me but I will choose another next time….
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 11, 2024
Thanks for reaching out, Kelly! I'm sorry to hear about the issues you encountered with the first edit. I completely understand how frustrating that can be. Rest assured, your expert is committed to ensuring your project meets your expectations. Our team is on it, and we'll make sure to address any mistakes and misunderstandings in the second edit promptly. If you have any specific concerns or details you'd like us to focus on, please don't hesitate to let us know. We're here to help and ensure you're satisfied with the final result!
I don't recommend this site. Too many spam messages once you post your assignment. The messages from the 'experts' all sound robotic and appear almost instantly after you post your order. I don't think their writers are native English speakers.
They ignored me
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 25, 2024
Thanks for sharing your thoughts, Paula! We apologize for any inconvenience you've experienced. We're actively working to enhance communication quality. Our aim is prompt assistance so the experts sometimes have to act quickly and that might affect the quality of the response, but I understand your concern about robotic-like responses. We're constantly working with our experts on refining our communication, so your feedback is actually crucial for us in this case!
Poor response. Cancelled but the writer convinced me to give her anouther change. Bad dcecision on my part.
Date of experience: April 12, 2024
Hello Harry! I'm really sorry to hear about your experience. We never want our users to feel like they've been let down or misled. If you're ever feeling uncertain or dissatisfied, please don't hesitate to reach out to us directly. We're here to help and ensure you have a positive experience. If there's anything specific you'd like to discuss or address, please let us know. We're committed to making things right for you!
My e-mail address was used for this review, which I did not write. A false name was also used with it.
I suspect Studybay is a scam site, using customer's e-mail addresses for fake reviews.
I needed help writing my term paper, this was the most popular in reviews.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 3, 2024
I completely understand your concern, and I want to assure you that we take matters like this very seriously. To investigate what happened, could you please provide us with more details such as the review in question, including the name associated with it, and any other relevant information? Additionally, if you have any suspicions or information regarding how your email address may have been used without your consent, please share that with us as well. Rest assured, we'll do everything we can to get to the bottom of this and ensure your privacy and security are protected. Your cooperation is greatly appreciated.
These bastards charged me twice and stole my 115 for the rest of my project. I have the screenshots from my bank account and still had to end up doing the damn work myself. No matter what even if you get a bad grade it's cheaper to do the work yourself. Stay away from these damn crooks.
Tip for consumers:
Do not use this fraudulent site
Date of experience: February 20, 2023
Hi there! I'm so sorry you felt that way :( Please send your details to support@studybay.com, we're there 24/7 to try and help you out! If you've had any extra funds charged from your credit card, we'll gladly refund the amount within the next 24 hours.
I've been using this site since 2016 great writer and have a great time using it but these service fees are getting out of hand! Don't get any type of credit or anything for being loyal to you all. I spend $50 on services charged for 3 assignments like it's crazy.
Date of experience: September 9, 2023
Hi Arne! We apologize if the price seemed a bit steep, but rest assured, the quality and value you'll receive are truly unmatched!
Used this website sometime back and it was okay, seemed legit back then. Tried it this year but it is not what it used to be. 70% of their experts have a perfect rating of 5 or 4.9 stars and that raised an alarm to me. I think their writers collaborate with the site's management to fake their ratings. I also checked their client base and it has reduced significantly compared to other essay mill companies. I wouldn't recommend this website anymore. There must be a reason why others are avoiding them.
https://studybay.com/all-authors
Date of experience: September 20, 2023
I love studybay! Such a life saver for someone like me who has 2 baby toddlers. All my assignments were 500 word essays and everyone I've worked with follows my directions very well and delivers high-quality work!
Date of experience: October 4, 2019
Amazing site, great writers - super helpful. Would highly recommend! Every aspect of my request was met and in some instances exceeded. Not only are the writers professionals but are genuine humans who listen to your needs.
Date of experience: August 5, 2018
Send numerous messages but no one replied. Their email *******@studbay.com is also full, no message could be delivered. Don't get me started on the phone, why provide a phone number if you never pick calls?
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 11, 2022
Hi Farida! I'm so sorry you've had such an experience with our Customer service... We actually had some issues with our mailbox for not longer than a day last week, and it's all sorted out now! As for the phone number, our team has been receiving a lot of phone calls lately, so you might have to hold a bit:(
Please feel welcome to contact us if you have any concerns! :)
I had 3 assignments completed by 2 different experts on Studybay and the expectations that they provided me was well above what I had in mind. I highly suggest this site to anyone who may need an extra helping hand with any of their projects.
Date of experience: April 20, 2020
Thank you for your great review, Lauren! We are always thrilled to help!
Best,
Studybay Team
I wonder how writers survive here. Infact it should be closed down to allow upcoming sites that value the workforce. How can a person bid more than 10,000 orders only to get 50 order? It is not realistic at all
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 17, 2020
Hi there,
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention
Being an expert is not an easy task, yet you should never let your head hang down. Wishing you the best of luck!
Studybay is a team of seasoned professionals and enthusiastic geeks driven by the idea of improving an educational process worldwide. We believe that cooperation is the best way to make learning easier and more effective.
That's why we develop groundbreaking EdTech tools — to help students reach their most ambitious goals in collaboration with top educators from all over the world.
From 2015 Studybay connects ambitious students with top experts in different fields of studies from Biology and Maths to Nursing and English. We believe our innovative approach can improve the educational process.
Whether we proofread your homework, check your essay for plagiarism, or help you find reliable sources for your academic writing, we always deepen your knowledge so that you can achieve your goals successfully.
Hi there! It's concerning to hear that the paper didn't reflect the quality you expected, especially with issues around the material's accuracy and coherence. We take such feedback seriously as we strive for excellence in every piece. Could you forward your email or Studybay ID to our support team so we can address this directly and ensure a thorough review of your case?