Studybay has a rating of 4.3 stars from 795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studybay most frequently mention timely manner, due date, and full time. Studybay ranks 4th among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
I paid partial and got sick, wasn't thinking bout paying the rest came back paid the rest just to get no assignment that I've paid for ACCESS DENIED IS WHAT IT SAYS I WANT MY FUNDS BACK
Well after telling what happen , regardless I paid my money they never responded back
I’ve used before everything went good
Date of experience: November 19, 2024
My experience with Java S was exceptional, she worked efficiently to prepare my paper that was very detailed and professional.
I chose Studybay because I am a fulltime student and I work 3 full time jobs, I needed the help and they were able to come through.
Date of experience: November 13, 2024
On-time and great quality work. Great communication throughout the process was important to me.
I found out through a friend who had a great experience with Studybay as well.
Date of experience: December 7, 2024
I have had nothing but good experiences, I get responses quickly and efficiently.
Needed help to balance work and school.
Date of experience: November 22, 2024
I was quoted $49 but to get full document, I ended up paying over $70! I will NOT be using studybay again.
Not satisfied at all! One star only because I must leave something.
Date of experience: October 26, 2024
Tutor helped me with assignment and got it done on time and communicated with me on questions
It’s a awesome site
Date of experience: November 21, 2024
I gave my document just for double check before submission ( I've already done the report) just wanted a fresh eye to see if I could improve on it
Also ask to move some stuff to annex because of the word counting thing
I received the report literally nothing was changed
More words were added which made it worse
The ( mentor) refused to proceed the refund unless i change my reason of the refund request
All bad service and asked me to not write him a review or else he wont proceed the refund
Date of experience: October 1, 2024
Great work always completed on time, always before the deadline, plagiarism free work
Great experts
Date of experience: December 16, 2024
My writers have been amazing and completing assignments perfectly
Student recommended
Date of experience: November 15, 2024
I do not recommend at all. The writer was not paying attention to the details you wanted them to follow. The results turned out to have detectable AI pattern. It turned out that I will have to just do it myself. Waste of money. The customer service also has no help!
Do not use studybay!
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2024
She had great understanding, very kind, and helped me immensely. It was my first time using Studybay, but she was so very helpful. Overall, it was an awesome experience, impeccable work, and extremely reliable. I will definitely be recommending to my friends!
I needed help with an assignment. I have kids, work, and go to school. I chose studybay because I didn't have the time to do the assignment. I'm glad I did, because they did an astonishing job! I'm so very grateful! They saved me time and eliminated the pressure/anxiety for me!
Date of experience: September 1, 2024
Full mark I was happy thanks a lot made my day soon happy with everything u done
Good
Date of experience: October 13, 2024
She was great to work with and helped me when I was in a crunch. Great communication throughout the process too! Will use her again! Thank you.
Needed help with an assignment i didn't understand
Date of experience: September 17, 2024
After I received my paper I was extremely dissatisfied on how it turned out. I decided not to use the paper and ended up doing it myself. I requested a refund since I didn't use it and my refund was denied. Even after i told them I'll provide proof the paper wasn't used.
Not helpful at all.
I read great reviews, but after the service I received I DON’T recommend Studybay to anyone.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2024
Hi Sophia! I'm truly sorry to hear about your dissatisfaction with the paper and the subsequent issues with the refund process. It's important to us that our clients feel valued and fairly treated. Could you please provide your email or Studybay ID to our support team? We want to review your case thoroughly and ensure that all your concerns are addressed. Providing proof that the paper wasn't used is an important detail, and we appreciate your willingness to share that with us.
She was fast and amazing and includes the references thank you so much
Talked with aa buddy of mine and she said I should try got last minute assignments
Date of experience: September 15, 2024
I'm thankful payments are manage through the platform and not directly with the experts.
Also, any writer will respond so quickly, I am very thankful for that too.
It looked credible to me in the beginning and I decided to move on.
Date of experience: July 19, 2024
Such a great help when you're in a pinch. All requirements were met, only had to edit work slightly to sound more like me/reflect my writing level and style, work was done in a timely manner and I got it before the deadline, professionals were willing to help and were very understanding. Only drawback is the price sometimes, but I think the price goes up the shorter the deadline/sooner you need it to be done. Overall, not bad. I would recommend this to anyone who needs it. It is worth the money.
Found via search engine, looked through the entire sight a little, researched the site, chatted with some experts and was specific with what was expected, felt confident in them, also noticed there is a money back guarantee which made me feel more secure. Overall, after some thought and research and a little faith, I decided it was a good choice for what I needed.
Date of experience: June 21, 2024
The material did not flow well. It was not well written either and some of the material written was not true.
I asked the writer to revise the material but it wasn’t good enough still
I had a good experience the first two times but this time it didn’t seem the same person wrote it
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2024
Hi there! It's concerning to hear that the paper didn't reflect the quality you expected, especially with issues around the material's accuracy and coherence. We take such feedback seriously as we strive for excellence in every piece. Could you forward your email or Studybay ID to our support team so we can address this directly and ensure a thorough review of your case?
Fast turn around time and well written paper. Very professional and efficient writer.
Needed the help with assignments
Date of experience: August 14, 2024
I had 3 different people give me a bid and when i selected them they raised the bid everytime. One woman raised her bid from $64 to $264. Soon as i spoke with them, even though all the information was on the project initially, nothing changed. They under bid just to get my attention then bang. Super frustrating
They just told me exactly what i already learned from the experience. Do not pay the original bid posted because they will most like raise the offer and then you gave to figure out how to collect your money to try and hire someone else.
I have work and school. I am so overwhelmed due to the summer being short, 16 weeks crammed into 6weeks.
Date of experience: August 10, 2023
My experience was a very positive experience and the process was easy.
I reviewed ratings of various workers and saw that i could select whomever that could help me to achieve my needs and that there was a auto select option as well.
Date of experience: August 9, 2024
I want to see what kind of services that were offered.
Date of experience: November 28, 2023
It was great! But I didn't know how to pick the right deadline. I wanted only one file for a shorter deadline and not the entire document. I had to put a shorter deadline and my expert charged more because of that. After that, I created another request and the price offered for more than 5 experts was $50 cheaper. I asked my expert if I could get I discount but she said I couldn't at that point. I wish support could review these type of situation and reimburse customers if necessary. I feel like I have lost $50 dollars.
I wanted to contact my expert immediately and support said could reach right away. It didn't happen. I had to wait my expert to respond, 30min later.
Friend recommendation.
Date of experience: May 25, 2024
I wonder how writers survive here. Infact it should be closed down to allow upcoming sites that value the workforce. How can a person bid more than 10,000 orders only to get 50 order? It is not realistic at all
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 17, 2020
Hi there,
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention
Being an expert is not an easy task, yet you should never let your head hang down. Wishing you the best of luck!
I have my work completed by Winnie R she's amazing and gets work done well. I do notice that you have to go over it and adjust a few things but every work requires that. The only main downside is the cost. I work with canadian dollars as well so it that just adds to it. Most of my papers (about 5-6 each semester) are 2000 words and for the end price to be $180 CAD is too much. I'm looking at spending $1000 on assignments alone. I am a student as well so I genuinely don't have that kind of money. I think if studybay as a company wants to attract more users they should make the prices more affordable. I bet you'd collect all enrolled students in no time.
I came across the website and it looked credible to me so I too a chance on it and ended up getting good work from my expert so I remained a customer.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 30, 2024
Thank you for the feedback, Laya! We are glad we could help you out :) Our goal is to keep our customers happy by maintaining high quality, so we try to keep our prices reasonable. We review our pricing from time to time though, so we'll take your comment into account!
These bastards charged me twice and stole my 115 for the rest of my project. I have the screenshots from my bank account and still had to end up doing the damn work myself. No matter what even if you get a bad grade it's cheaper to do the work yourself. Stay away from these damn crooks.
Tip for consumers:
Do not use this fraudulent site
Date of experience: February 20, 2023
Hi there! I'm so sorry you felt that way :( Please send your details to support@studybay.com, we're there 24/7 to try and help you out! If you've had any extra funds charged from your credit card, we'll gladly refund the amount within the next 24 hours.
Studybay is a team of seasoned professionals and enthusiastic geeks driven by the idea of improving an educational process worldwide. We believe that cooperation is the best way to make learning easier and more effective.
That's why we develop groundbreaking EdTech tools — to help students reach their most ambitious goals in collaboration with top educators from all over the world.
From 2015 Studybay connects ambitious students with top experts in different fields of studies from Biology and Maths to Nursing and English. We believe our innovative approach can improve the educational process.
Whether we proofread your homework, check your essay for plagiarism, or help you find reliable sources for your academic writing, we always deepen your knowledge so that you can achieve your goals successfully.
Hi Jae! I'm really concerned to hear about the issues you've encountered with your order. It's important to us that our service meets the high standards we set, and it sounds like we missed the mark this time. To help us resolve this promptly, could you please send your email or Studybay ID to our support team? We want to ensure this matter is looked into thoroughly and addressed as quickly as possible.
Thank you for bringing this to our attention, and we're here to help!