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Studybay has a rating of 4.2 stars from 795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studybay most frequently mention timely manner, due date, and full time. Studybay ranks 4th among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
2,186 reviews
She had great understanding, very kind, and helped me immensely. It was my first time using Studybay, but she was so very helpful. Overall, it was an awesome experience, impeccable work, and extremely reliable. I will definitely be recommending to my friends!
I do not recommend at all. The writer was not paying attention to the details you wanted them to follow. The results turned out to have detectable AI pattern. It turned out that I will have to just do it myself. Waste of money. The customer service also has no help! Do not use studybay!
My writer powerwords is the best and always deliver on time. Majority of the writers are amazing and will provide their best work to make sure you will receive a passing grade. No plagrism is detected.
Date of experience: February 28, 2019
As long as you get a writer with a 4 star or more rating the work tends to be good. I have only had issues with one writer that I have hired and since have used the rule "as close to a 5 star rating as my budget allows." I really like the writer "Gracious" and the writer "classicwriter50".
My last assignment was titled "Rapid Industrial Development". This was an essay for US Modern History. I ended up with a B on the assignment.
Date of experience: January 27, 2019
The site is awesome and make my life easier. I highly recommended the writer carkim. She is easy to talk with and follow the instructions perfect the most important thing is she delivered my paper on time before the deadline.
Date of experience: February 4, 2018
They are charge you a lot and they don't know ever their writer. It worse website I saw in my entire life. They only looking for money and they don't have responsibility about your assignments. They play with your life. You have to know they don't live in USA and they pictures and names are fake. Me and my friend worked 3 online courses with KIDULA
I paid $687. She started communication with me out of the website and ask me about the money all the time. I gave her $100 more. She got two fail of 3 courses for me. She made me full of stress in whole semester and now the website says assignment completed. I have all chats and all documents. After my assignments she left the website. It was only one example. My friends had and situation when they worked with study bay! I tried several times to uploaded all my document but there format were different and I couldn't. Don't trust this website and don't give them only one paper.
Date of experience: June 4, 2019
You want your assignment completed in the shortest time possible with desirable quality? This is the place you will find all that. Meet one of my best writers i chose, Writerteresaa, she is the best and will deliver quality work in the shortest time possible. I will hire anytime.
Date of experience: September 15, 2017
I have used this site numerous times and each and every time my assignments have been completed accurately and on time. I have always received an A on my assignments, as well. Highly personalised service with writer Rann. Timely communications and submissions, easy to use platform and a high number of writers to choose from with reviews on each writer's page to help you choose... Although the worse customer service ever you can get from this website. Never refunded my money though, they charge you a high fee from you and the writer.
Date of experience: October 29, 2017
I first stumbled upon StudyBay when I needed a paper done in a few days. I was looking for a website who had the cheapest prices. Ever since then, I've been ordering from writers on StudyBay. I love their policies on how they handle assignments if I'm not impressed with them, and I'm able to look at reviews/ratings of writers before I hire them. I love that I can communicate with the writer during the whole process. I'm also able to negotiate prices with the writers before deciding who I want to hire. I DEFINITELY recommend StudyBay for anyone who needs an assignment done.
Date of experience: November 14, 2017
Im Japanese and dont speak much English. I am real good with academics but was failing some subjects because of my essays. My professors all said the same thing, I have good ideas, I just didnt know how to write them in an academic essay. So, I hired a Studybay writer to help make my ideas into good essays. She has been a great help, shes been teaching me as well as telling me how to improve my work. I paid her 2x what she asked because all my essays have been so far this semester.
Date of experience: March 21, 2016
I came to Studybay because I didn’t have time to finish my thesis. My family and I have to travel abroad to visit our relatives. I normally don’t like delegating tasks because I hate being disappointed. Thank God I went to Studaybay, I’m not disappointed with my thesis. In fact, I’m so happy with it. The writer completed my thesis with style and thorough research.
Date of experience: December 1, 2015
You can always come to us if you ever need any assistance with your studies, Paul! That's always a pleasure for us to help!
I asked for 2 essays for the writing part of some exams. I received 2 papers that weren't essays: without conclusion and full of citations!. The first essay was better than the second. The arguments of the second were absent and confusing. I had to rewrite a lot of parts. The only good thing is that I got an idea of how and what to write and how and what not to write.
Because I needed to know the best way to write an essay for a writing part of sapecific exam that I explain to the person I hired
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 12, 2021
Hello, Antonis!
I am so sorry you've had such an experience with us. Our Support Team is already investigating your case, and our representative has sent you an email. Please, check your inbox for further information or contact us anytime by email: support@studybay.com.
We will do our best to resolve this situation. Do not hesitate to ask us anything. We will do our best to help you!
Best regards,
Studybay Team
This is the perfect website for assignments. I have had 2 done and both have been excellent. Much better than what I expected. I definitely recommend it! I made my assignment with skymogz and chiefengieneer! Both amazing
Date of experience: November 28, 2018
The essay I ordered was finished earlier than I expected. I was going to receive it after the Easter holidays, but I was surprised that it was handed to me before I even went on holiday so I edited it and turned it in before I go on my vacation. Thank you to Studybay and your awesome writers for getting rid of my headache and making me enjoy my vacation.
Date of experience: May 1, 2016
This is in regards to my encounter with this website. I paid "Ken K" to write my essay. Unfortunately, your website is a lie and says you guys do not plagiarize. Well then why am I now getting forfeited from my class because it was plagiarized? Now I lose out on a $3,000 class because of your actions in which I PAID for. Shame on you guys. I want a reimbursement of some sort. WHAT A SCAM
Did not answer me. Hello,
I’m emailing in regards to my encounter with this website. I paid “Ken K” to write my essay. Unfortunately, your website is a lie and says you guys do not plagiarize. Well then why am I now getting forfeited from my class because it was plagiarized? Now I lose out on a $3,000 class because of your actions in which I PAID for. Shame on you guys. I want a reimbursement of some sort. I will make sure to leave you guys a bad review.
Alexia Farside
For an essay, never again
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 19, 2021
Hello!
Please accept my sincere apologies for your experience with our service. This is completely unacceptable and this is not tolerated in our company. Our Support Team is thoroughly investigating your case and working with the author to find out the root of the problem.
My colleagues told me that you immediately accepted the work and skipped the warranty. Let me just remind you about our policy on warranty. We provide a 20-day warranty after you receive the assignment. During this period you may ask for any amount of changes and apply for a refund in case it is needed, even though we hope you don't. This allows us to easily help you in any trouble that might occur.
Once again, I'm very sorry for your experience. Please give us another chance, we won't let you down. In order to improve your perception of our service, we would like to offer you a promo code that you can find in your account. We know this might not be enough but we would appreciate it if you gave our service another try.
If you wish to contact our Support Team for any further help, please, don't hesitate to write an email at: support@studybay.com. We will do our best to help you with any problem of yours.
Looking forward to hearing from you.
Kind regards,
Nia
I’m an international student and like other students, I do my best with school work, but just couldn’t keep up with the native English speakers. I do my best to write papers, but they aren’t good enough. Because of Studybay, I get better grades while learning how to write English papers better.
Date of experience: January 21, 2016
We're so happy to help you out with this, Derek! Feel free to come back anytime if you have any struggles again.
I've used Studybay a couple of times now and both times I received a great quality paper. *******@mokayas *******@SAMANTHA11 were very good at composing my papers. I received an A for both of them. I would definitely recommend since they saved me from a bad grade.
Date of experience: September 18, 2018
This was third time working with Mary54. She always follows the instruction and on time. She completed the assignment within 2 days, and is well done. She's very easy to communicate and understanding. Very reliable.
And the admins of Studybay respond very quick, and very kind. Especially Jimmy! Thanks!
Date of experience: February 9, 2020
Hey there! Wow, thank you so much for your wonderful feedback! We'll let our expert and our team know about this. We're always glad to help with any struggles that you have.
We're always here if you need us.
Best,
Studybay Team
Rayaxis is the writer i hired recently for the task called: A survey on image stenography based on Least Significant bit algorithm, she did amazing in its writing, i was so impressed, the site is also reliable and worth working with.
Date of experience: May 2, 2018
My writer is ProfLacey. She did a very good job and on time. This website is save myself a lot because sometime I couldn't finish my papers on time while working and take care of my family. I'm glad to find this useful website.
Date of experience: October 21, 2018
I needed a paper done and hired a writer on Studybay. The writer accepted and gave him all the information first to see if he can do it, so he accepted. Almost midnight, I received a email saying the writer declined to write my paper and it was due the next day. I mentioned to the writer that I had a deadline. He did not give me an explanation of why. I went back on Studybay at midnight and asked another writer if he could do it and he accepted. I asked him if he couldn't do it, please let me know ASAP. The next morning at 7:00am, I received a email from the writer saying he declined to write my paper. They do not care if you have a deadline, so unprofessional, liars and break promises that they could not keep. So these writers will screw you over. DON'T USE STUDYBAY!
Date of experience: September 8, 2017
Dear Mina! We're deeply sorry you experienced some difficulties working on our website. Please send us your user name or email address and Assignment ID, and we'll try to assist you. You may also contact us at the following toll-free phone number + 1-855-407-77-28, or via support chat on the website. We'll do our best to help you! We wish you good luck and looking forward to our long-term relationship.
I recently signed up with StudyBay after looking around at a bunch of other websites I found this worked the best for me, I love the fact that you get to communicate with your writer and they do not get paid until you have approved the work. I had a few last minute assignments that I needed assistance with and my writer pulled through, she did everything I asked, she even sent a rough draft on each assignment to make sure it was what I wanted before she sent me the final copy, overall I am extremely happy with this service and I will continue to use this platform.
Date of experience: March 14, 2018
Highly personalised service with writer albertmariita. Timely communication and submission, easy to use platform and a high number of writers to choose from with reveiews on each writer's page to help you choose
Date of experience: October 25, 2017
I pay and hire expert to deliver my assignments at a certain time she didn't do that I had to constantly keep writing her like I'm chasing her she ignored my messages and answered when she wanted to you now I'm going to get a bad grade because she never submitted my assignments she's very unprofessional and just in it for the money get paid and just leave me to figure it out this so unfair and she over charges this not right I hope she don't do no one else how she did me this grade means a lot to me.
My friend referred me.
Date of experience: September 3, 2023
I'm truly sorry to hear about your experience. This isn't the level of service we strive for, and I sincerely apologize for any inconvenience caused. We're taking immediate steps to address this issue and ensure it doesn't happen again. If there's anything I can do to make this right, please let us know in the Support Chat!
I registered yesterday, deposited funds for a project plus more for future use only to receive an email that I am banned because of "TOS" which I don't even understand and no one even tried to explain yet I have unutilized funds in the account plus a one page order in progress. I have called them several times and texted the support with no reply. They have disappeared with an undelivered project plus my unutilized funds. I have no access to the site and I have been their customer for not less than 24hrs. The hired writer was respectful and I have zero and I assured me the work will be of high quality only for the site to send me the email. Everyone should avoid the site. They are unresponsive and do not pick calls. How do you ban a new customer with no texts plus disappear with unutilized funds and not having delivered even a picture, an empty file, or even an emoji for client's project? Studybay are scammers.
Tip for consumers:
Avoid Studybay completely especially if you have an urgent task. Support will not pick your calls, emails, nor texts. Do not upload funds for future use because I think there are rogue employees who exploit the trust first users have on the site. I wish I read their reviews before I even searched for that site because a lot of people are facing the same issue.
Products used:
The project was not even delivered. I communicated very well with the writer and he understood the task very well only for Studybay to send an email that I am banned.
Date of experience: January 6, 2023
Hi there! I'm so sorry you had to go through all that:(
According to our terms of service, our clients may request a refund through the platform. Alternatively, if one tries requesting a chargeback from their bank, the system blocks their account automatically, since that is against our Terms of Service (TOS). Our support team is there for you 24/7, however, we've been receiving a lot of requests lately and might've missed your call due to that. On behalf of Studybay, I'd like to apologise for the inconvenience. Please give me your email or user ID and I'll refund the paid amount to your bank account directly :)
On this website Studybay.com there are people on there that will help you get your assignment done the day you want it. If you want an essay done the day it's due you will have it by that day. One of the people that I hired on the website user name thePEN helped me with my essay and because of that I got an A. Also I promise that all the writers on there will not plagiarize your work and you will get a good grade on your assignment.
Date of experience: October 15, 2018
I needed help with an essay for college and Studybay was able to assist me.
I chose Studybay to help with my writing assignments.
Date of experience: March 24, 2024
Studybay is a team of seasoned professionals and enthusiastic geeks driven by the idea of improving an educational process worldwide. We believe that cooperation is the best way to make learning easier and more effective.
That's why we develop groundbreaking EdTech tools — to help students reach their most ambitious goals in collaboration with top educators from all over the world.
From 2015 Studybay connects ambitious students with top experts in different fields of studies from Biology and Maths to Nursing and English. We believe our innovative approach can improve the educational process.
Whether we proofread your homework, check your essay for plagiarism, or help you find reliable sources for your academic writing, we always deepen your knowledge so that you can achieve your goals successfully.
Hey! Let me apologize on behalf of our company for a delayed response and such a terrible experience of yours. Of course, this is unacceptable, and this author is permanently banned from our platform. I believe, by now, your problem should have been solved. However, we understand how frustrating that must have been, and we would like to improve your experience and our service for you. We've already developed and grown since you've used our service for the last time. The happiness and satisfaction of our clients are our top priorities. Please, don't hesitate to contact our Support Team at: support@studybay.com anytime if you have any more questions, comments, or concerns.
Best of luck,
Studybay Team