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    Studybay

Studybay

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Overview

Studybay has a rating of 4.2 stars from 795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studybay most frequently mention timely manner, due date, and full time. Studybay ranks 4th among Freelancing sites.

  • Value
    46
  • Shipping
    21
  • Returns
    23
  • Quality
    349

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 70.7%
Positive
41
Neutral
3
Negative
14
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Instant Feedback

2,186 reviews

24
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How would you rate Studybay?
Top Positive Review

“Just Wow!”

Jennifer P.
9/11/24

She had great understanding, very kind, and helped me immensely. It was my first time using Studybay, but she was so very helpful. Overall, it was an awesome experience, impeccable work, and extremely reliable. I will definitely be recommending to my friends!

Date of experience: 9/1/24
See positive reviews
Top Critical Review

“Dissatisfied!”

Jae J.
9/18/24

I do not recommend at all. The writer was not paying attention to the details you wanted them to follow. The results turned out to have detectable AI pattern. It turned out that I will have to just do it myself. Waste of money. The customer service also has no help! Do not use studybay!

Date of experience: 9/8/24
See critical reviews

Reviews (795)

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study bay (26)
Thumbnail of user stevec168
Kenya
1 review
3 helpful votes
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September 2nd, 2016

Absolutely fantastic, my first experience on a online company and i got amazing results, Thank you writer Professor N for the help! He/ she is a real professional.

Date of experience: September 1, 2016

Thumbnail of user committedw
Kenya
1 review
2 helpful votes
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October 7th, 2023

I have been working as a writer in this site for more than 3 years now. The site has really made education interesting. My clients always end up happy.

Date of experience: December 29, 2016

Thumbnail of user brittanyl37
Florida
1 review
2 helpful votes
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October 29th, 2017

As a mother of 2, a wife, working full job. I never thought college could be an option. But studybay has changed the game! Affordable, unique, quality work every time makes it all possible.

Date of experience: October 29, 2017

Thumbnail of user fahada58
Bahrain
1 review
1 helpful vote
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June 26th, 2019

If you're looking for professional writers who will finish your assignment even before end of your deadline with a plagiarism free, then you came to the right place!

Date of experience: June 25, 2019

Thumbnail of user ivannal1
California
1 review
0 helpful votes
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November 7th, 2019

Awesome platform, it has helped me throughout my entire graduate education. Writers are the best and they love negotiating the prices at your convenience.

Date of experience: November 5, 2019

Thumbnail of user ashleyh177
New York
1 review
0 helpful votes
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April 12th, 2018

Love this website! I have had papers written on books and films and they have always come out great. As a student taking 16 credits it definitely frees up my time. Thank you!

Date of experience: April 12, 2018

Thumbnail of user omalarab
Georgia
1 review
0 helpful votes
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May 16th, 2018

If I am ever having a hard time in a specific subject, this site allows you to ask questions and get assistance with your subject. Studybay has some awesome writers on all different academic levels.

Date of experience: May 16, 2018

Thumbnail of user bionognek
AE
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

I needed "academic essay" which is not available for selection. Probably include an option in "Others" where users can key in their exact requirements.

Quality

Date of experience: April 20, 2022

Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hi there! Thank you very much for your suggestion! I'll forward it to the team and we'll see what we can do about it. As for now, please choose a category you find the closest to yours - you'll be able to chat with the experts anyway :)

Thumbnail of user guntherl
California
2 reviews
0 helpful votes
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July 17th, 2021
Verified purchase

Amazing, because the expert is incredible very professional and kindly I hope this company growing and getting more students that really needed to be successful.

Reason I chose this business:

I was navigating on internet and I found a great website that I can great experience.

Date of experience: July 17, 2021

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hi, Gunther! Thank you so much for your kind words and wishes! It is such a pleasure to know that we were of good help. We're growing every day, and we are always thrilled to help students to succeed.
Looking forward to working with you again.

Best,
Studybay Team

Thumbnail of user joshe24
California
3 reviews
27 helpful votes
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April 6th, 2016

I AGREE WITH THE OTHER REVIEW SAYING THAT THIS IS THE MOST EFFORT HE'S SEEN PUT INTO A SCAM. I GAVE THEM MONEY TO WRITE A COLLEGIATE ASSIGNMENT. When it was returned, I felt like was reading something my 10 year old niece would write. So I asked for refund, which is 100% possible according to their policy. So I fill out the refund form & after finishing filling out I notice there's no submit/ next button. I've emailed at least 5 times in the last week regarding my refund and not one of those emails have been returned. STAY AWAY & DO NOT GIVE THIS WEBSITE YOUR MONEY

Tip for consumers:
DON'T USE THIS WEBSITE

Service
Value
Shipping
Returns
Quality

Date of experience: April 6, 2016

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hello, Josh! I'm sorry you've had such an experience with our service. That must have been really frustrating. However, thank you for bringing your concern to our attention. Your review has been posed quite a while ago, so I hope any of your issues were solved. It would mean a great deal to us if you shared your suggestions, thoughts, or concerns by contacting us via email: support@studybay.com. Hopefully, we can make it better for you next time.

Best,
Studybay Team

Thumbnail of user enomfonu
Germany
1 review
0 helpful votes
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July 17th, 2021
Verified purchase
• Updated review

My experience is very fine but the site itself charges too much money.
My work was 110$ but I paid 151$ because of your system. Try and do something about that.

Reason I chose this business:

It was my second time that is why I decided to tried it again

Date of experience: July 17, 2021

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Thanks for sharing your feedback, Enomfon! We add a service fee to the expert's price, that's why the price was different. However, thank you for bringing attention to this matter and sharing your thoughts on that!

Best of luck,
Studybay Team

I'm very okay the writers
July 17th, 2021
Verified purchase
• Previous review

My experience is very fine but the site itself charges too much money.
My work was 110$ but I paid 151$ because of your system. Try and do something about that.

Reason I chose this business:

It was my second time that is why I decided to tried it again

Date of experience: July 17, 2021

Thumbnail of user nataliec14
Pennsylvania
3 reviews
23 helpful votes
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November 15th, 2015

Don't waste your time. You will end up creating more work for yourself because these "writers" are from Kenya and other places like that, so the writing comes across like it was written by a foreigner who just learned to speak English last year. Forget about the so-called "guarantee". I ordered two papers and asked for refunds on both. I only got a $10 partial refund on one and that was added as a credit to my account there to "buy more papers" from them. Yeah, right! Oh, and the writer reviews are al fake. If you look at more than one writer's reviews you will notice most of them repeat themselves.

UPDATE: 12/23/2015

I was able to get my money back by filing a dispute through PayPal. I wanted to add this to my review so that others who have been taken advantage of by this company know they have another option to get their money back. Oh, and as far as the rep saying they were going to "look into it", yeah that never happened. Not that I was expecting it to after all times I tried to contact them and got nothing in response.

Tip for consumers:
I got an email letting me know my review got an upvote, so came back here to check it out and just as I suspected would happen, Study Bay created a slew of fake profiles to give themselves 4 and 5 stars. If you notice almost ALL of the reviewers have only one review, except for one "person" who has two, and if you click on that user's name it will show you that the 2nd review was for a competing service which they gave them just 1 star. Please upvote this review if you read it, so it won't be bu

Date of experience: November 15, 2015

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Dear Natalie, we'll check your order and take appropriate action!

Thumbnail of user thomasf100
New York
1 review
0 helpful votes
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July 18th, 2017

Been using them for 2 years. Everythings fine. Youre picking one of gazillion writers. They have ratings, reviews, etc. You give the instructions to your writer and chat with them on the site, privately. They have to give you regular updates too. Yeah, the commission is a bit steep. You wouldnt expect them to work for free though.

Date of experience: July 18, 2017

Thumbnail of user lilys90
New Jersey
1 review
0 helpful votes
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November 8th, 2019

This website have many writer and easy and cheaper to order assignments more than other websites. But, the result is not really perfect. Good to use in hurry

Date of experience: November 6, 2019

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hello! Thank you for sharing your opinion. It makes us to work harder to bring the best product for our clients. Quality of writer's works is very important for us.

Thumbnail of user kamalae
Italy
1 review
0 helpful votes
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September 27th, 2017

I was told from a friend that is not american mother tongue and I DISCOVERED STUDY BAY!
An amazing platform of professional writers that can help at fair price, in the beginning I felt overwhelmed since writers approaches you like in some kind of bidding process in which they make a deal to be hired, but once you chose your writer ( after chatting a bit about topic and assignment needed), I was impressed in how fast and professionally the work was done. I paid $ 50 for a 5 pages research paper in which I after added some extra work but the bones and structure was great. Also final work is done if needed, but I ALWAYS LIKE TO ADD A LITTLE OF MYSELF.
Definitely recommended

Date of experience: September 27, 2017

Thumbnail of user ashleym413
Elizabeth M.
California
1 review
0 helpful votes
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February 26th, 2019

When you are a single mother and working two jobs, this site comes in handy. They deliver great quality papers and on time, for a reasonable price. Discounts are offered as well.

Date of experience: February 26, 2019

Thumbnail of user ericam63
California
1 review
1 helpful vote
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October 17th, 2017

Study bay is the perfect website to go to when you are in trouble and need help with certain homework assignments. Professional writers and affordable rate.

Service
Value
Shipping
Returns
Quality

Date of experience: October 17, 2017

Thumbnail of user localy1
New York
0 reviews
0 helpful votes
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January 13th, 2022

None of the offers included qualifications for writing the Project paper.
"What is your background on this topic?" never gets answered. Why would anybody purchase this?

Tip for consumers:
avoid

Products used:
My questions were not answered.

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 14, 2021

Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hello there!

Thank you for taking the time and leaving your feedback. We are sorry the experts you talked with couldn't give you a decent reply, that must have been frustrating. Please, let us make it up for you. Next time you create an order, please contact our Support Team - we'll gladly help you pick the expert qualified in the area required for your individual case.

If there is anything else you would like to share your thoughts on, don't hesitate to contact us by email: support@studybay.com. We would be glad to make it better for you.

Thumbnail of user reyaros511
California
2 reviews
0 helpful votes
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June 4th, 2023
Verified purchase

It was a great pleasure working with Keisha P - she was amazing at what she does - my experience was really great working with Keisha - she was always on top of things - very professional with her work - highly recommended her to anyone..

Reason I chose this business:

I chose Studybay because my time to do my final paperwork was not enough for me to finish it. Thank you for a great service - and thank you so much Keisha P for your help..

Quality

Date of experience: June 4, 2023

Thumbnail of user manes
Australia
1 review
1 helpful vote
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May 21st, 2018

I did everything to get my $10 discount but they just dont want me to have that one by all the means they can. Wasted my 1 hour. Any way thanks for doing my several assignments

Date of experience: May 21, 2018

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hi!
We've reviewed your case and I can assure you we don't skimp with our discounts. Our agents have posted a detailed guide on how to get a $10 discount on Studybay. You may find the article explaining the conditions in detail here: https://help.studybay.com/customers/special-offers/how-to-get-a-10-discount-for-your-next-order
Make sure you fulfil all the terms for our special offer, and our agents will add the credit to your account in no time!

Thumbnail of user tabp
Canada
2 reviews
5 helpful votes
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December 17th, 2015

Can't say much about the other writing experts but the one I got (Kenny K) did an amazing job! I have worked with him for under grad. And post grad. Work.

Tip for consumers:
Check the writer's reviews and rating. Less negative reviews and and a high rating is good.

Service
Value
Shipping
Returns
Quality

Date of experience: December 17, 2015

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

We keep the best writes who do excellent job! Thank you for your feedback!

Thumbnail of user johanl24
Hong Kong
1 review
1 helpful vote
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April 26th, 2019

I posted a request to answer 4 questioms related to Financial Management, reveived around 20bid, talked to the writer, they answered very general stuff like I can do it, I have knowledge etc. but when you press to ask more questuon, they just dont answer.
Chose a writer who was a bit more willing to answer my questions, and gave then the bid. The work received was... how to put it... high school level stuff. I expressed on my bid and to my writer this is for my master assignment. Asked for revision, but wasn't much help.
I paid the writer anyway as they did provide the work for me. I don't recomend this site at all. I did not have a bidder who's english is their mother language. Don't waste your time or money, better off doing it yourself, which is what I ended up doing.

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 26, 2019

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hi, Jonah! Thank you for your detailed feedback! We are terribly sorry for letting you down. We understand that such experience must have been really frusrtating. Please let us apologize for that and make it up for you! Our Support Team has already contacted you, could you please specify your order ID so that we can investigate your case in a more precise manner.

Looking forward to hearig from you.

Best,
Studybay Team

Thumbnail of user aprilt47
New Mexico
1 review
2 helpful votes
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March 9th, 2018

They are on top at getting papers back in time for due dates, 98% of the time I didn't have to send back for corrections. Following required directions is great, constant open communication I liked

Date of experience: March 9, 2018

Thumbnail of user yingp
Oregon
1 review
1 helpful vote
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January 24th, 2019

I had 3 or 4 orders, 3 different writers, and there are all good. I cannot make sure every writer is good, but if u find writers who has high rate, that will be awesome.

Date of experience: November 27, 2018

Thumbnail of user annabelw
Kenya
1 review
7 helpful votes
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December 29th, 2016

I am a writer at Studybay. I love the fact that there are jobs almost every time. What I don't love with the site is lack of proper controls especially when it comes to who posts a job. I have come to realize that there are so many idlers posting jobs. I remember a certain client who was looking for a 3-page essay. I placed a bid on that order and I was ready to complete the work for $15. The client was insisting on paying only $5 for the whole work. I told him there's no client who could write 3 pages for $5. He then started asking me whether I can be his sexual partner. I was taken aback cause I didn't expect the chat to take that direction. I checked the other people who had placed their bids and realized that he was only replying to female writers with pretty faces with obscene comments. I think he's a pervert of some sort or someone who's undergoing adolescence. It's pretty easy to place an order on Studybay. You don't need to load money to your virtual account when posting an order. You only need to have money in your client account when you are hiring a writer. That means that anyone can post a job even when they know that they won't hire anyone. The administrators should do something to make sure that those who post jobs are serious enough.

Date of experience: December 29, 2016

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Thank you so much for sharing your experience as a writer. Your review dates quite aback. I can assure you that our service develops every day, and you will not see anything like that at our service today. We improve our user experience in every sense, and we strive to provide the best service both to our clients and employees.
I wish you a great journey ahead and thank you for your contribution to our team!

Best of luck,
Studybay Team

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From the business

Studybay is a team of seasoned professionals and enthusiastic geeks driven by the idea of improving an educational process worldwide. We believe that cooperation is the best way to make learning easier and more effective.

That's why we develop groundbreaking EdTech tools — to help students reach their most ambitious goals in collaboration with top educators from all over the world.

Business History

From 2015 Studybay connects ambitious students with top experts in different fields of studies from Biology and Maths to Nursing and English. We believe our innovative approach can improve the educational process.
Whether we proofread your homework, check your essay for plagiarism, or help you find reliable sources for your academic writing, we always deepen your knowledge so that you can achieve your goals successfully.

Company Representative

Thumbnail of user ashleyb105
Nia B.
Senior Support Manager
Usually responds not within the first month

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