• Stylevana

Stylevana

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Overview

Stylevana has a rating of 1.3 stars from 258 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Stylevana most frequently mention customer service, tracking number, and credit card problems. Stylevana ranks 2207th among Women's Clothing sites.

  • Service
    178
  • Value
    168
  • Shipping
    181
  • Returns
    137
  • Quality
    148
Positive reviews (last 12 months): 3.8%
Positive
2
Neutral
0
Negative
50
58
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How would you rate Stylevana?
Top Positive Review

“Fantastic skin care and make up”

Sarah Y.
3/9/24

I decided to write this review due to all the negative reviews here. Firstly, their products are fantastic, reasonably priced and much better quality and cheaper than European/western counterparts. Secondly, of course the shipping is going to take a while. It is coming from the other side of the world! (I'm in the UK). They're not going to pay premium to just fly it straight to your doorstep via a personal courier. What do you want and expect?! Thirdly I've contacted their customer services via email before (when I first ordered from them) to chase up a delivery. They normally reply between 1-3 days. But they do always reply and help in my experience. I've ordered from them for years and never had a single problem. Not one! Have a little patience and a little faith people.

Top Critical Review

“Scam / Fraud / No Customer Service”

Summer g.
8/31/24

Scam / Fraud I wish I can give this company a negative 1000 score. I ordered some items from here for the first time. The items did not deliver and when i contacted the Australia Post, I learned that the shipment was sent back. They provided me the proof of return. I have sent countless emails and have sent many messages to the customer service since August 9,2024 and it's been a month and have not received by refund of $89 or any response from this company. It's definitely a scam company. Buyer please beware because they don't ship anything and instead take the money and disappear. I don't know what else to do? So frustrating and annoying.

Reviews (258)

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Reviews that mention popular keywords

customer service (78)
Thumbnail of user wiolettar1
Poland
1 review
0 helpful votes
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March 10th, 2023

Looks like fake shop - I paid and no goods no answers nothing...

Products used:
Creams

Service
Value
Shipping
Returns
Quality
Thumbnail of user margaritar95
Spain
1 review
0 helpful votes
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July 15th, 2022

De vergüenza. Se equivocan con el pedido, no me lo solucionan y encima no me devuelven el dinero. Realicé el pedido BWSVESA******* el 04/05/2022; el 19/05/2022 me llega un producto que no tiene nada que ver con lo que he pedido, y a día de hoy ni me lo han solucionado, ni me quieren devolver el dinero. Llevo detrás de ellos desde que les comunico la incidencia el 25/05/2022, porque encima no tienen teléfono de atención al cliente, hasta que encontré una vía de contacto por email; y llevo reclamando la devolución desde el 27/06/2022, pero además de tardar una eternidad en contestar, responden con plantillas genéricas que no tienen nada que ver con lo que les reclamo, y así pasan las semanas mareándome la perdiz. Su filosofía consiste en que si ellos cometen el error de equivocarse con el pedido, pues mala suerte y ahí te quedas. No son nada serios. INDIGNANTE Y DENUNCIABLE

Thumbnail of user gretat28
Italy
1 review
0 helpful votes
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October 8th, 2022

Il 7 settembre ho effettuato l'ordine numero BWSVITA*******. È passato un mese, non ne so nulla. Scriverò una recensione al giorno in qualunque sito finché non avrò il mio ordine

Thumbnail of user auroradalida
Spain
1 review
0 helpful votes
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January 17th, 2024

Te bloquean la cuenta te pierden el envio y para colmo de males te roban el €€€€€ NO COMPREIS AQUI HACEDME CASO! SED LISTOS!

Tip for consumers:
I WOULD LIKE TO MAKE THEM DISAPEAR ... I would like to cry now I lose a huge amount of money

Products used:
NONE

Service
Value
Shipping
Returns
Quality
Thumbnail of user annam2203
Germany
1 review
0 helpful votes
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March 16th, 2023

Bezahlt für die Bestellung 98 Euro, 09.2.23.
Habe die Bestellung immer noch nicht erhalten.
Sie sind Betrüger

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