• Suits Outlets

Suits Outlets

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Overview

Suits Outlets has a rating of 2.2 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases. Suits Outlets ranks 686th among Men's Clothing sites.

  • Service
    3
  • Value
    3
  • Shipping
    4
  • Returns
    3
  • Quality
    3

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Suits Outlets?
Top Positive Review

“Great for my birthday party”

Charles B.
10/26/22

Great for my birthday party. I have been very happy with this experience and I would recommend this shop to anyone. I ordered the suit on 10/11 and ordered in 2 days(I live in pa). It was very professionally packed. Then I immediately ordered my second order. Everything was great

Top Critical Review

“Cheap expensive shirts. I bought 2 sports jackets which are good quality and fairly priced.”

Vince G.
7/4/24

I bought 2 sports jackets which I think are good quality and they offer a 30 day return for a $15 charge. I bought 3 dress shirts for $49 each which have a NO RETURN policy. I understood why the no returns. They are the cheesiest shirts I have ever seen, and I have been wearing dress shirts to work for over 30 years. When wearing it I sat down for 5 minutes, and the shirt was as wrinkled as if I was wearing it for 12 hours! I'm giving them to Goodwill.

Reviews (14)

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Thumbnail of user vinceg157
1 review
0 helpful votes
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July 4th, 2024

I bought 2 sports jackets which I think are good quality and they offer a 30 day return for a $15 charge.
I bought 3 dress shirts for $49 each which have a NO RETURN policy. I understood why the no returns. They are the cheesiest shirts I have ever seen, and I have been wearing dress shirts to work for over 30 years. When wearing it I sat down for 5 minutes, and the shirt was as wrinkled as if I was wearing it for 12 hours! I'm giving them to Goodwill.

Thumbnail of user josephc2809
1 review
2 helpful votes
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March 17th, 2022
Verified purchase

A beautiful suit, however it doesn't fit despite is having the same dimensions as clothes I wear everyday. This company's measurements are a bit skewed, so you need to order a suit larger than your measurements.

Thumbnail of user chrisfinoc
1 review
0 helpful votes
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May 4th, 2023

Suits Outlets does not offer a regular fit for some of their tuxedos and the groom picked a slim fit style. They do not allow swapping of jackets & pants, everything comes as a predetermined pair and nobody on earth is that perfectly proportional. I have spent $60 returning two tuxedos, plus the $160 to buy the original tuxedo, and I still have to get it altered because I had to go so far up in sizes just to fit my thighs and calves that the waist is now 4 inches too big and I am swimming in a jacket that is too wide and with arms too long. I can only imagine how expensive these alterations will be. Frankly go to Men's Wearhouse, pay $150 for the rental, free on-site alterations, and save yourself this nightmare.

Service
Value
Shipping
Returns
Quality
Thumbnail of user charlesb2807
1 review
0 helpful votes
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October 26th, 2022

Great for my birthday party. I have been very happy with this experience and I would recommend this shop to anyone. I ordered the suit on 10/11 and ordered in 2 days(I live in pa). It was very professionally packed. Then I immediately ordered my second order. Everything was great

Tip for consumers:
Call them to know your size first. Customer service is very friendly

Products used:
I bought 2 suits, both are windowpane, one is in gray, one is more burgundy

Service
Value
Shipping
Returns
Quality
Thumbnail of user jesses507
2 reviews
0 helpful votes
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July 20th, 2022

Upon return, they take 10% for the return fee. They also keep shipping cost of 30 dollars and you have to order all over again to get a dress. I went to Amazon and got a better dress cheaper and faster with the same if not better quality.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesc1229
1 review
0 helpful votes
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April 25th, 2019

My experience with suit outlet is entirely satisfied. I called customer service after i placed order. They provided me with tracking and estimated date of delivery. Suit was of good quality. My tailor asked me where did i got that.

Thumbnail of user garfieldr8
2 reviews
1 helpful vote
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April 28th, 2022

Here in San Diego there are very few mens's fashion stores that has everything that I am looking for in a suit such as cut, quality, color and pricing ( in that order) but SuitsOutlets is a one stop shopping experience. Every suit I've gotten has been on point. From the 3 piece Atrani to the double breasted Rockefeller I have gotten compliments at church and when dining out. I recommend any of the Sharkskin suits. When put together correctly I guarantee that you will receive multiple compliments. You can't beat the price that's for sure and I have not run into any delayed delivery issues as of this posting.

Thumbnail of user chrisl392
2 reviews
0 helpful votes
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February 27th, 2019

I am always hesitant to purchase online but since I have bought from Suits Outlets, I am very happy with the service. It was of great quality than I expected, price was reasonable. I have not found this service in any of the other online platform yet. I will definitely be ordering more suits in the future,

Thumbnail of user jc1357
1 review
1 helpful vote
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June 19th, 2021

I ordered a navy blue blazer jacket and a walking suit (2pc). Upon ordering online, I included my email AND phone number when placing the order. 2 wks later, I email the co inquiring on my order. They responded back saying that they have been trying to reach me with no luck seeing that they did not have a phone number nor email... Suits Outlets informed me that they would not be able to fill my order until 2022. 2022! A year later! TOTALLY UNACCEPTABLE. From the ordering to communicating to the customer. :(

Tip for consumers:
Too bad Suit Outlets couldn't be up front about this upon placing the order, then lied about it saying they tried to reach me but had no contact information. (When placing the order, I included my email/telephone number).They failed to reach me until 2 wks later when I emailed them. :(

Products used:
NEVER got my order delivered. They claim it won't be delivered now until 2022!

Shipping
Thumbnail of user martind149
5 reviews
1 helpful vote
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May 25th, 2019

Just received my suit, very pleased with the service. Arrived quickly. Reasonable prices Everything is great, great quality and fabric. Will definitely order more suits. Thankyou

Thumbnail of user tonyj122
1 review
1 helpful vote
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March 5th, 2019

Have been using this company for a while, no problem. I would recommend around in my church. Actually the price is unbeatable. Hop I can keep this company's name as my own secret

Thumbnail of user stacyp46
1 review
0 helpful votes
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February 17th, 2018
Verified purchase

I got 2 suits from Suits outlets when they both on sale for my husband, he got a lot compliments from friends and family. Very nice company.

Thumbnail of user donaldj64
3 reviews
2 helpful votes
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May 28th, 2018

The beast product quality as I needed... attractive color. Smooth finish on the fabric. I am glad that I ordered it from here. Loved it!

Thumbnail of user johns3418
1 review
0 helpful votes
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November 14th, 2018

Good selction, recommend this store. First order through phone and receive suit in 3 days. Then i ordered 2 more. All perfect

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From the business

Business History

Suits Outlets is a global creative men's wear platform based in New York City. We design suits and we are proud of our products. Suits don't have to cost $3,000. We know—we've made them for years. Since our virtual doors opened in 2002, we've shipped more than 150,000 suits to customers all over the world, enforcing our leadership in Online men's wear marketplace in United States.

Company Representative

Thumbnail of user haozhangl
Daniel L.
Chief Executive Officer
Typically does not respond to reviews

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