Sunasa.in

I recently placed an order for three sarees from this website, one for each of my sisters and myself. However, upon receiving the items, I was dismayed to find that the quality was not up to par. Despite initially considering a return, my busy schedule forced me to keep the sarees.

Subsequently, when I took the sarees to a tailor for blouse stitching, I was informed that one of the sarees was short and came with an unusually small blouse piece. Understandably concerned, I promptly reached out to the customer service team to address the issue.

To my surprise, the representative I spoke with not only displayed a lack of empathy but was also dismissive of my concerns. Despite my attempts to explain the situation, I was met with a rigid response stating that the order had surpassed the seven-day return period.

This interaction left me feeling deeply disappointed and frustrated. As a customer, I expect a level of reliability and understanding from the companies I choose to do business with. Unfortunately, this experience has led me to question the reliability of this website and the level of customer service provided.