• Sunlu

Sunlu

Is this your business?
Write a Review
How would you rate Sunlu?
Thumbnail of user evlerni
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

They placed ads all over claiming a sale where if you buy 3 you only get charged for 2. I was charged for all 3. On top of that, for the sale price I was charged, it was higher than if I had purchased it through their Amazon store. Further, they put information and pictures showing a bulk count such as 5 bottles or 6 bottles of resin, then only ship out 1, claiming that the number of bottles was a minimum order. That makes no sense as they clearly sold and charged for 1 bottle while making me believe that I was getting more at a clearance price. When I contacted them about these serious issues they sent me a picture showing the sale, then ignored me. The 3% discount they did give still meant I ended up paying more per bottle than if I had just purchased from Amazon, where I would have had them same or next day. As it sits, they waited 1 day to create the label with Fedex "smartpost", then waited another 2 days to actually ship. I will not see the package until Friday, at which time I will either have to accept them screwing me over, or sending it back and demanding an immediate refund of my money. Either way I am facing a delay and having to deal with a very dishonest company. This Hong Kong based company with offices and warehouses in the U.S. clearly has no issues with telling lies and scamming people with false advertising and dishonest practices.

Tip for consumers:
Better off just ordering from Amazon, no matter what this company might be promising. They won't deliver.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Sunlu?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Sunlu?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business