• Super 8 by Wyndham

Super 8 by Wyndham

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Overview

Super 8 by Wyndham has a rating of 1.4 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Super 8 by Wyndham most frequently mention front desk problems. Super 8 by Wyndham ranks 411th among Hotels sites.

  • Service
    19
  • Value
    19
  • Quality
    18
Positive reviews (last 12 months): 11.1%
Positive
1
Neutral
0
Negative
8
53
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How would you rate Super 8 by Wyndham?
Top Positive Review

“Super 8 in Coshocton Ohio”

Amy B.
6/16/22

This hotel should not be allowed to be open. We've been traveling there for 25 years the last 3 years it gone down hill. Broken windows, outlets hanging out of walls. Not to mention just plain filthy. We will never stay there again.

Top Critical Review

“NASTY”

Joy H.
10/20/24

This was absolutely not a Wyndham property. The grounds and parking lot were full of garbage. Our screen was laying on the ground outside the window. The room was filthy. Mold in the window sill. Food wrappers everywhere. We slept on the top of the sheets with our own pillows and blankets. We didn't dare take showers bathrooms we're discussing. DONT EVER STAY HERE 🤮

Reviews (42)

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Reviews that mention popular keywords

front desk (9)
Thumbnail of user joyh620
2 reviews
0 helpful votes
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October 20th, 2024

This was absolutely not a Wyndham property. The grounds and parking lot were full of garbage. Our screen was laying on the ground outside the window.
The room was filthy. Mold in the window sill. Food wrappers everywhere. We slept on the top of the sheets with our own pillows and blankets. We didn't dare take showers bathrooms we're discussing.
DONT EVER STAY HERE 🤮

Tip for consumers:
The breakfast was disgusting .
We couldn’t begin to eat anything n that dirty room

Products used:
None

Service
Value
Quality
Thumbnail of user crazycornhusker
1 review
0 helpful votes
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July 22nd, 2024

Worst place we have ever stayed. Doors and windows broken. Our window wouldn't close and didn't even have a screen. So called staff is worthless when it comes to complaints. Our microwave didn't work but never fixed it. There is no breakfast of any kind as advertised and no coffee pot in room either. I am real surprised they are not shut down by city inspectors. Trash in the hall ways and all over the back parking lot. Wish I had taken more pictures, but luckily we had places to be and only slept there and checked out early.

Products used:
Sleeping in motel

Service
Value
Quality
Thumbnail of user ervinh46
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

We stopped for the night as we travelled north to the birth of our great grandson. The refrigerator smelled like something died in it, the walls had streaks running down throughout, hole in drywall, used soap bottles, many issues. They up charged from what was advertised.

Tip for consumers:
We looked the bed over here well and did not see anything that would indicate it had been slept in but we were not sure. At that point we slept in our clothes and got out of there the first thing in the morning.

Products used:
Too unkept looking to eat the free breakfast in the lobby area. Did not use shower because it looked dirtier than we were. The telephone in the room did not work. There was no coffee, tea or sugar for the coffee pot. The shampoo was used & almost empty, the other bottles were almost empty as well.

Thumbnail of user tamir153
1 review
0 helpful votes
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January 30th, 2024

So I booked through super 8. Hotel 98.00 tax and everything included. Got there and they charged me 149.00. They said the on line wasn't the correct charge! BATE and SWITCH! I have the email confirmation. Very dishonest! I will never stay here again! Tell everybody do not stay at super 8! This one is in Marana Arizona on crackle Barrel Road.

Thumbnail of user deannar296
1 review
0 helpful votes
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January 23rd, 2024

Called super 8 in Ava Mo the lady at the front desk who answered the phone was extremely RUDE! She absolutely would not direct my call where I needed it to go. She talked to me as though I was a 16 year old trouble maker. She didn't give her name nor was she even interested in getting my name. She was very short with her words had a very aggressive tone to her voice and treated me as though I inconvenienced her day. I do not know any hotel company that allows people like that to work customer service.

Service
Thumbnail of user danelley2
1 review
0 helpful votes
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April 30th, 2023

I did not expect much to begin with but it was worse. People running across floor over our room. Carbon Monoxide went off at 3 am waking us up. Tried calling the front desk phone did not work. If I did not have a scheduled event in the area for that fay we would have packed and left. We had to go to front desk to find out what was going on. Staff said the dryer sets off the alarm and they have turned it in to corporate but nothing got done. They called our room twice it rang but no one on the other end. This place is a hazard if a real emergency actual occurred.
Hole in bathroom door made sure to alert front desk so we did not get charged for damage.

Service
Value
Quality
Thumbnail of user dorothyu606
1 review
0 helpful votes
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January 24th, 2024

It was late and weather was getting bad. Jan. 11,2024. No choice as where to stay. I had stayed many times at Super 8. This motel had no blankets on bed and no extras in dressers. No phone in room, The water in shower never got hot and the heater in room never heated the room to warm. Weather was to bad to go to the building where the office was. Doubled the bed spread and put bath towels as extra cover. Slept with coat on. Worst experience ever.

Products used:
motel

Thumbnail of user williamp2722
1 review
1 helpful vote
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June 20th, 2022

Don't stay here - ants in bathroom and on the last night I killed a mouse in my room (131). They moved me to room 135 but even though they say their rooms are smoke-free, it reeked of smoke; little sleep the last night. Very little customer service from either Super 8 or Wyndham (who says they can't help because the Super 8 is privately owned). What a disaster! Furthermore, no room service (fresh towels, empty trash, etc) and they don't even tell you so at check-in, and Wi-fi is so poor you have to work in the hallway.

Tip for consumers:
Avoid using Super 8 O'Hare Northlake IL

Products used:
Overnight stay

Service
Value
Quality
Thumbnail of user amyb2299
1 review
0 helpful votes
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June 16th, 2022

This hotel should not be allowed to be open. We've been traveling there for 25 years the last 3 years it gone down hill. Broken windows, outlets hanging out of walls. Not to mention just plain filthy. We will never stay there again.

Thumbnail of user sarrain13
1 review
0 helpful votes
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September 24th, 2023
Verified purchase

Dirty nasty room. Mouse dripping on the sheets. Smells
Of marijuana breakfast was a joke food just throw out warm items like sausage an biscuit in a microwave bag. Just flat out nasty. Rude nasty people

Tip for consumers:
Do not stay here go somewhere anywhere else.

Products used:
Need to refund 1 night stay.

Value
Quality
Thumbnail of user debbya
2 reviews
4 helpful votes
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October 4th, 2014

Stayed at the Super 8 in Sardis MS. This place is disgusting. They gave us a smoking room when a non-smoking room was requested through hotels.com. Killed a roach as soon as I opened up the bath mat. The pillows look like something from a trash receptacle and the sheets and pillow cases have probably never been washed. The blanket on the bed had multiple tears and the bedspread had multiple burn marks in it

Thumbnail of user chuckbobugsy69
1 review
1 helpful vote
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November 27th, 2023

The place smells like 20yr old cigarette smoke. Made me sick The bedding is stained! Pillows have slobber marks on them. Ironing board no iron. No cofffee pot, no lamps and no phone. Chair has cigarette burns in it. Security lock broke. Bad area! Wash cloths and towels are stained " look dirty" went to Walmart and bought a sheet to put over bed & got blanket outta my car. Scared to go to sleep! Creepy here

Thumbnail of user kevinh2598
1 review
0 helpful votes
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June 17th, 2023

I recently booked a room for a little less than 100$. I not only booked it for the price but my main reason was bc their website for this room said breakfast available in the morning. I woke up at 6 am bc I'm an early riser and went to the office to get breakfast to start my day. Only a coffee machine was available. I got a cup of coffee and went back to my room. I called the front desk to find out what time breakfast was served and I was told it was coffee only. I politely told them their website said breakfast and not just coffee. I was very disappointed in this. They should put coffee only and not breakfast. Coffee isn't breakfast. Had I known I would have chosen a different location. Instead I feel like I was deceived. Needless to say you need to update your website so you don't ruin someone else's morning. I will not be returning to another super 8 location ever again. Thank you for your time.

Tip for consumers:
Website needs to be updated to no breakfast. Or warn people that the breakfast included part is just coffee. Very deceitful.

Products used:
Bed and coffee

Service
Value
Quality
Thumbnail of user christopherc1722
1 review
2 helpful votes
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August 25th, 2021

Online this place looked decent. Was just for one night, but when we got there it was nothing like what it shows online. This place was truly a nightmare of disgusting. Online shows a very nice pool but it's actually a giant dirty puddle with a cover. I didn't even want to stay after seeing everything but they said they couldn't refund me. Aside the room being nasty, the tv wasn't working, broken smoke detector and other holes in the walls. The bathroom sink had a leak underneath and when I looked there was duct tape around the pipe as a "fix". Not to mention some dead and live bugs.

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Quality
Thumbnail of user dennist251
1 review
1 helpful vote
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February 18th, 2021

I travel frequently and have stayed at several Super 8 Motels. This location, by far, was the Worst Experience we've
EVER had! Dirty floors, dirty sheets and hair in the bathtub! Alarm clock did not work, had to request a new 1 twice and finally had to go down to the front desk to get a new one, TV was sketchy! Will not even consider staying at a Super 8 Motel again.

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Value
Quality
Thumbnail of user beauf15
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

Employees are terrible, terrible management, seem to all be strung out on meth, found bedbugs 2 out of three rooms and when told there is bugs they act like I'm lying and don't want to move me, even brought them a bug as evidence, never had bugs in my life. Manager told me to leave if I don't like it and persistently acted like I was the problem and got nothing but attitude from her, when told I can write a review about it she says she doesn't care, Wi-Fi hasn't worked in a week, appliances, furniture and fixtures are falling apart, holes in walls also MOLD. There's my two cents and that's how much it should have cost to stay in this dump, I find it hilarious this place is still running. Rapid City South Dakota North side. Any place is better than here, out of the three rooms they're all in bad shape

Tip for consumers:
Don’t give your money to this place, probably better to sleep in your car or anywhere else

Thumbnail of user jungsoonchangk
1 review
0 helpful votes
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June 17th, 2023

We have stayed at other Super8 hotels and were happy with them, but can't recommend the Super8 Wyndham in Laramie, WY.
Things wrong:
1. Security lock missing
2. Dead bug under mattress cover
3. Outlets were loose
4. Not many outlets
5. Cold water was hard to adjust in the shower

Products used:
shampoo

Service
Value
Quality
Thumbnail of user susani940
1 review
0 helpful votes
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March 20th, 2023

We not only were lied to about the price of the room, we couldn't breathe all night because of the strong smell of sewer. We got charged $70 more then quoted on the phone. Here were are in 2023, and they used the covid19 excuse as to why all the amenities were not available, like breakfast, coffee, working blow dryer, and pool. This was the most over priced dump, I have ever stayed at, they charged $250 for 1 night. Oh and don't expect the customer service line to help, they put you on hold and never come back. I gave them a 1 cause at least there was TP, and towels in the bathroom.

Thumbnail of user sandym384
1 review
0 helpful votes
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September 26th, 2020

I give this 2 thumbs up. It was conveniently located off the interstate, near the capital building, and shopping. I found the entire staff friendly. Free mini-buffet breakfast. The staff assisted me with the waffle maker. Clean rooms and laundry facilities. My forte was the heated indoor swimming pool and hot tub accompanied by heated air and towels. II was super cool to watch it snow outside while I was toasty swimming in the pool area during winter. It wasn't until my stay was over with that I discovered the pizza place next door within walking distance
especially for a snowy stay.

Thumbnail of user rogerm1118
1 review
0 helpful votes
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July 22nd, 2022

I checked in but never stayed at the hotel. I came out to see three guys using their hands to look into my truck cab.My buddy was scared to stay in my truck for me to go back into the hotel lobby. Parking lot has minimal lights mostly dirt as some type of construction going on. I brought hotel desk gal outside after she refused my refund for not wanting to stay there. There was at least a dozen definitely not hotel guests standing there i told her ask them to leave or call the police. I did call the police and was told they would advise not staying there due to weekend crime in that area and the hotel had code violations from the city.The front desk lady said the city was doing the construction but the Police said NO. I cannot comment on the room as i never got that far but the Lobby was dirty and the furniture was worn to the point the padding was exposed and they do not have any breakfast or even coffee as advertised. Wow! I BOOKED THIS THROUGH PRICELINE

Tip for consumers:
Police said it is ion a high crime area

Products used:
Dangerous place to stay

Service
Value
Quality
Thumbnail of user taylorp287
1 review
0 helpful votes
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November 24th, 2022

I have stayed at all types of Hotels, Motels bed and breakfast etc. If I look at this Hotel with my Ray Bans on then I will say No way am I staying at this dump. The rooms are not up to my standards and I will rather stay at The Hilton. We stayed 2 comfy nights here for the price of 1 night at a "More accommodative Hotel " if you know what I mean. Short version, as long as you get a room where the air is working and the noise from the unit doesn't keep you awake and you are bug free and the sheets are clean. It's a decent stay. We slept well, no noise and even though I'm too bougie for the pool, the other guests seemed to have a good time in it. All in all, if you can afford to spend $175 on 1 night somewhere else, then do that, if you need a night or two at a straight spot. This was ok.

Service
Value
Quality
Thumbnail of user patriciap3280
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

This is the a pic of the sheet that was on the bed. Black hairs were on bathroom floor. Metairie, LA

Tip for consumers:
Do not come here!!!!! Very gross! Trash everywhere.

Products used:
Super 8 Hotel

Thumbnail of user johnb1075
8 reviews
19 helpful votes
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October 15th, 2018

Nicest Super 8 I have ever stayed at =] Seriously, I usually burn Super 8s on reviews, but this one surprised me. It is clean, quiet, well-run, and the staff is kind and helpful. ( We travel for work, so we stay at Wyndham properties all over the country.) THIS ONE HAS ITS ACT TOGETHER. There is a lovely breakfast in the morning, with two different kinds of "make-it-yourself" waffles, pastries, toast, cereal, yogurt, fresh fruit, juice and coffee. In the evenings they provide complementary, chilled cucumber water and fresh-baked chocolate chip cookies in the lobby. If you are a fellow business traveler, the rooms have comfortable beds, and several "charging ports" for your devices. There is also a mini-fridge and microwave. We were here for more than a week, and were very pleased.

Thumbnail of user bobbiet7
2 reviews
3 helpful votes
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January 6th, 2018

Many things went wrong with our stay there on 1-1-2018.
1) In order to avoid honoring 2 coupons, they said that they only had 1 of the coupon rooms available when we checked in, after being told that they had 2 rooms on the phone 11 minutes earlier, so our party of 3 adults and 2 children, was split between 2 floors.
2) The 2 year old in our group found a dirty steak knife that had dried bug feces on it on the shelf of a night stand in 1 of our rooms which also had bugs that looked like wood roaches. When we called the front desk the girl acted like she was shocked and said that she would text her manager, later in the evening she informed us that her manager would deal with the issue when she comes back to work in 2 days.
3) The other room that we had the bathroom floor felt squishy and when someone was in the tub, it felt like you were going to fall through the floor.

Thumbnail of user renesmeecarlie94
1 review
0 helpful votes
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February 14th, 2024

Great customer service espresso room clean remodel I will visit again.I would recommend
To family and friends

Service
Value
Quality

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