Super 8 by Wyndham has a rating of 1.4 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Super 8 by Wyndham most frequently mention front desk problems. Super 8 by Wyndham ranks 411th among Hotels sites.
This hotel should not be allowed to be open. We've been traveling there for 25 years the last 3 years it gone down hill. Broken windows, outlets hanging out of walls. Not to mention just plain filthy. We will never stay there again.
This was absolutely not a Wyndham property. The grounds and parking lot were full of garbage. Our screen was laying on the ground outside the window. The room was filthy. Mold in the window sill. Food wrappers everywhere. We slept on the top of the sheets with our own pillows and blankets. We didn't dare take showers bathrooms we're discussing. DONT EVER STAY HERE 🤮
Not the best. I would bring my Clorox wipes to clean my room when I got there. I stayed several months for 12+ days each month, they are refusing to pay my travel agent who booked my stay. They have refused to give me a business card from the manager nor will they give a number to call to speak with the manager. Travel agent will not be paid. Can this be called stealing?
The Super 8 in Williams, AZ had bedbugs, both live and dead in our room. Clerk insisted that there are two beds so we can sleep in the other. We said no, and finally got a different room down from there and across the hall. Clerk also said that they just bomb the room. Requested our receipt and was told it was emailed, which it WAS NOT as I did not give them our email address. Reported them to the county health department which they phone us to tell us they did have bed bugs. And it would be professionally taken care of. Put in a complaint to Pissed Consumer and Travel Advisor websites. NEITHER Super 8 NOR Wynham ever contacted us. Stay away if you want to enjoy your stay.
Tip for consumers:
If you have a complaint regarding Super 8 don't hold you breath and expect a reply. None will come. Not even from Wyndham.
I will not stay in another super 8 hotel the bed sheets had hair all on the sheet some clear stains on the wall and around the toilet wasn't clean and their was no elevator for me and I and disable he ad to walk up and down the stairs by my room if their was an elevator they ever told me almost fall down the stairs ever again
Dirty floors broken lamp heater not plugged in ad says free breakfast none towels stained and worn out black mold on tub shower rod ready to fall off wall. Not worth the price if free
Rude front desk, tried to overcharge us compared to online price. Grass hasn't been mowed in weeks and abandoned cars in the lot... walked away from this dump.
I was very well, taken care of. I will return and tell others to stay a night at Super 8. The complimentary breakfast, coffee, and orange juice really woke me up to a happy morning.
RED FLAG #2 CUSTOMER PHONE NUMBER IS DISCONNECTED. BEWARE OF THIS PLACE.
The refundable deposit apparently is not refundable. So expect to pay $200 on top of the high rate for the quality of hotel. No way yo dispute the deposit give the impression they are avoiding customers concerns. That is a great way to be in the hospitality industry. The free breakfast is a prepackaged, smashed bear claw. No thanks. Oh, the wifi doesn't work worth anything and the cable is from early 1989.
To get ripped off and pay for such rundown, out of date rooms, I suggest ANY other hotel. This rat trap is poor and sad and run by theives. Scumbags run Stupid 8. I mean super 8.
Tip for consumers:
Font give them your card and don't stay at this dump.
Products used:
They took $200 from my credit card!
Stayed at the one in Topeka Kansas off of Wannamaker May 19th 2023.
From finding drugs in the night stand, to broken tile in the bathroom, to dirty and cigarette burned sheets and comforters ( not to mention the unknown origin of stains on sheets, floors and comforters), bugs in the bathroom, nasty floors, nasty furniture, no coffee, locks on doors broken, punch holes in bathroom door, dirty towels, sticky/ nasty phone and remote, creepy owner, cops showing up all night long to other floors and rooms. Was moved to a different room which was not any better. Pictures are from both rooms. It was completely DISGUSTING! DO NOT STAY HERE! I BROUGHT MY SERVICE DOG WITH ME AND SHE NOW HAS A FUNGAL INFECTION ON HER FEET!
Was told by creepy owner he would refund my stay...now saying he won't refund! Wants to give me a discount on my next stay. Next stay?!? Are they nuts?!? An abandoned shack would be more sanitary and safe compared to this place.
THEY ARE SHADY, SCAMMERS AND UNCLEAN!
1) I stayed in the Super 8 in Billings Montana it was absolutely horrible there was a dog down the hall that barked off and on all night.
I called the front desk they said we do allow animals. I understood that no problem but it kept happening I called the front desk they said they would take care of it well they didn't. I did not get any sleep at all. The next morning I went to the front desk and told them again. Tje answer I got was " Well we do allow animals" I know I was told that three times already.
2) Now I'm in Cheyenne Wyoming this very night first the TV didn't work so I had to pack all my stuff up and move rooms.
Now the kicker they moved me to another room and it smells like urine. To put it bluntly I'm packing my stuff up the second time and leaving I am so pissed off if I go talk to the front desk guy I will say something I regret so, I will just leave I will never stay at a super 8 motel again and up to this point I rarely stay anywhere else but I'm done. I will get a copy of purchase and send it separately, I never got a copy of the purchase agreement.
Jim Russell
Tip for consumers:
Go somewhere else
Products used:
Nothing
The owner discriminates against locals and seniors, treating them they don't deserve the quality rooms. The owner says others calling in get better rooms first
Products used:
The worst customer service the owner said callers first a room get the better rooms fur
I came to the super 8 and the was bed bugs on the bed this place was by far the worst place I have ever stayed I wouldn't recommend this to anyone and the sheets have my girlfriend hives
Our floors were wooden, and so disgusting that we had to use washcloths to wipe the floors hoping we wouldn't catch anything. No exaggerations here. Horrible.
Tip for consumers:
Don’t go here!
Products used:
Motel reservation
Checked in to the hotel for 2 nights the room waa dirty the manager waa rude I believe her name was "dawn". Other than the amazing front desk agent "amanda" who did all she could was awfum.
Raton, NM isn't worth 1/4 of the $90 I paid. I at least at least Wyndham had some class of motels. Save your money!
This place is a total dive. Small dirty rooms and the manager is a total $#*!. Called the cops on me and they thought she was a $#*!.
Moss on ice machine Hine bedding stuck beds hurt back only cereal or yogurt for breakfast. Unpleasant, dirty
So I was in Villa Rica Ga at the Super 8, I drove around to check it out and the pool was dirty and looked terrible. The manager told me it was out of order and closed. I didn't care really because it was a micro pool and not really a real sized pool it was a kiddie pool. Clearly only there so they can say they have one. I asked to see a room, two of the rooms i tried to look at the doors did not work, I should have left but the third one worked I went in and checked the room for bugs it was clean and I thought cool 46.00 was a deal. So I paid for the room and put my stuff inside and went across the road to mcdonalds for dinner. I came back to find my door propped open and no one was around. I called the hotel from my cell phone and they said the cleaners must of left it open but they are very trustworthy and wouldn't take anything. It was true nothing was missing but really the cleaners don't know anyone from anyone, and anyone could have walked off with any or all of my stuff. So I decided I was gonna just go somewhere else so i go and ask for a refund. They said they have a no refund policy. So I am stuck, I go back to my room and find out the TV is broken and does not work. The telephone is also broken, the coffee pot was also not working. My non smoking room begins to smell like cigarette smoke after the weekly residents get home and smoke in their rooms and it creeps into mine. The AC unit in the wall did work, but it only had a off and on setting so you freeze your tush off or you have no ac at all so I spent most of the night turning it on and then turning it back off again. Needless to say, I wasn't impressed with my stay. I do not recommend that hotel.
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