My refund is approved since May 2021 and i haven't get my money back yet after 18 months of approval.
Date of experience: October 9, 2022
Never buy tickets from Supersaver Travel. They deceive people with different price proposals and eventually claim that it's part of their policy. I bought two tickets with cancellation protection, but they forced me to get only 80 percent of the amount back – and that as a gift card. I received a code worth 21,000 SEK, even though my tickets cost 23,500 SEK.
One of us bought a ticket using this code for 9,000 SEK from the same company. The second time, when I tried to purchase a ticket, the code didn't work. When I called them, they said that the code can only be used once. This means I lost 14,500 SEK out of the 23,500 SEK I paid.
Never trust Supersaver Travel's offers or their cancellation protection. They are one of the biggest fraud networks in the world, deceiving people.
The flight for my friends included two additional transfers that were not mentioned in the ticket information.
Date of experience: January 6, 2025
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