Overview
Support Pets has a rating of 4.7 stars from 12,609 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
Thank you so much for helping me and my precious Dog Teddy. This means a lot, too be able to be with my fur baby. Means the work to us.My heart goes to all of you who do this for us.
Esa's support animal program is absolutely wonderful they are very quick about giving you your esa letter so that you can enjoy your animals no matter where you are
Hi Wendy,
Our pleasure! Your satisfaction keeps us focused on delivering high-quality service, and we’re grateful for your feedback.
I was not seeing any other solution to my situation, except to have to give my babies up. My daughter sent me a link to Support Pets. I let her know once I got my documents, she responded, THAT WAS FAST! Enough said THANK YOU
Hello Tina,
This truly means the world to us—thank you for sharing your story. 💙 We're so glad we could help you keep your babies right where they belong: with you.
Huge thanks to your daughter for sending the link, and we're so happy the process was fast and smooth. If you ever need anything else, we’re just a message away. Sending love to you and your furry family!
I truly appreciate the swiftness and the updates that the service provided. I got approved for my ESA within 48 hours of submitting. It was quick and stress free!
Hello Kylene!
We're so glad to hear that the process was quick and stress-free for you! We appreciate your trust and are happy that our service met your expectations. If you ever have any questions or need assistance, we're always here to help!
Very good service and quick turn around. Responded very quickly and received my documents within 48 hours compared to past experience.
I'm very satisfied with service and speed. Very easy to navigate their website and they have plenty of different offers to fit nearly everyone's budget
- they have been very quick to respond and are very helpful
-at times I was a little confused but like I mentioned earlier they are quick to respond
- I'm moving and I need my landlords paper filled out so I hope to get that signed from my ESA doctor
Hi Hailey!
It's great to hear that you found our team responsive and helpful! Moving can be a stressful process, and we're here to support you every step of the way. If you need assistance with your landlord’s paperwork, feel free to reach out, and we'll do our best to help. Wishing you a smooth transition to your new home!
Well at first i wasn't sure,but i love my dog Mr.Polo and me are very close although i never did like leaving him in the car while i bought something at the store;this is a challenge i couldn't refuse.
Hi Robert,
We’re so happy to hear that you and Mr. Polo are both enjoying the journey together! 🐾 It’s wonderful that you were able to get everything sorted quickly with our team and that we could help make things easier for you. We love hearing that our support has made a difference for you and Mr. Polo. Thank you for sharing your experience and for trusting us. We’re always here for both of you!
This process seemed a little complicated but it might just be me. I'm still trying to get my stuff set up. I will be glad to have my pet with me. I hope this is a legit service.
This was a seamless and fast stress free experience. To have Taco recognized as an emotional support animal and the difference he makes in my life is beyond words. He is my best four legged friend. This makes my life a lot easier thanks to Support Pets. Thank you for all you've done.
Hi Steven,
Your trust and support are truly appreciated! Thank you for your kind words, and have an awesome day!
I had a great experience working with support pets. They made everything comfortable and easy for me to be able to take my dogs anywhere I want them to go with me.
Hi there Erica!
We're so happy to hear that you had a great experience! Making the process easy and stress-free is our goal, and we're glad we could help you keep your dogs by your side. If you ever need anything, we're here for you!
It has been my pleasure to work with this company, they have helped me so much getting my ESA documentation that has allowed me to live a much happier life. Thank you!
Hello Brooke,
Our pleasure! Your experience confirms that we’re heading in the right direction.
I'm happy to finally be able to take cash with me anywhere I go. It helps me knowing he is with me, and I don't have to leave him behind anymore. Thank you Support Pets
Hi there Edward!
We're so glad to hear that Cash can now be by your side wherever you go. It’s wonderful to know that having him with you brings you comfort. Thank you for choosing Support Pets—we’re happy we could help!
This is my second time using ESA Support pets for my pet and I just have to say it's amazing! Once I present the certificate at the hotels or the leasing office, there are no questions asked!
Hi Cynthia! Thank you for trusting us again!
We're so glad to hear that the process has been smooth and hassle-free for you. If you ever need any assistance, we're always here to help!
My boyfriend and I are moving to a new apartment in a month and we needed our cat to be an ESA, I signed up late at night one night and received the documents via email the next day, sent them to our property manager and signed our lease!
Hello Miranda!
Thanks for sharing your experience. We're so glad everything went smoothly and that you received your documents in time for your lease. Wishing you and your cat a great start in your new apartment. Let us know if you need anything else along the way.
They were quick and thorough to my needs and willing to help me in any way. I recommend Support Pets to anyone who is looking to or needing to register their pets as an emotional support animal.
Hello Jennifer!
Thank you for your kind words! We're glad we could meet your needs quickly and thoroughly. It means a lot that you chose us based on a friend's recommendation and that you’re happy with the experience. We appreciate your support!
Was very helpful and user friendly with urgency I was able to start living happy with my animal great resources
Hello! Thank you for your kind words.
We’re glad our service was helpful, user-friendly, and met your needs with urgency. It’s great to know we could help you and your animal start living happily together. If you ever need further assistance, we’re here to support you.
This is one of the best way to have your service animal with you at all times I personally struggle with PTSD and my dog helps me calm down and for years I've been looking for a great service to help me give my dog more freedom and I could not be more grateful
Hello Fawaz,
Our pleasure! It’s always a joy to hear from happy customers like you. Thanks for sharing your experience!
It was quick and easy to read through everything. Everything was explained in detail and being able to have both my pups as my emotional support has eased a lot of anxiety and stress.
Hi Cait!
We're so glad to hear that the process was clear and easy for you! Having both of your pups as emotional support animals can make such a big difference in reducing stress and anxiety. It’s great that everything worked out smoothly, and we appreciate your friend's recommendation. If you ever need anything, we're always here to help!
I was kind of unsure how the process was going to be. Once I got started answering the questions. I felt much better about getting it accomplished. It was very straight forward and painless!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Irma!
We're so touched by your kind words! It means so much to us to know that we could help keep you and Teddy together. Pets bring so much love and comfort, and we're honored to be part of your journey. If you ever need anything, we're always here for you! Wishing you and Teddy all the best in your new home!