Overview
Support Pets has a rating of 4.7 stars from 12,651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
It was great and I appreciate all the help! Everything went very well. I received everything I paid for as well and had no issues with anything throughout the process.
Everything went quick and good service. We filled out the application and submitted it and with a day or 2 we got a response and the paperwork came through quickly!
We are glad that you are enjoying our service, it is always our pleasure!
I like the way the organization asked me questions about my status and I felt like they listened to me. I received the need documents in just a few days.
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
Anytime I needed any help, customer service got back to me in a timely fashion and made sure that all my needs were met. Thank you
Your time is valuable to us that's why we aim to deliver the package as soon as we can. Thank you for trusting Support Pets for your ESA needs!
The process was so fast and easy that I have recommended this service to multiple people within my friends group.
We're delighted you found the process smooth and quick! We hope you find it beneficial too.
I am respectful of the merchant rules especially in small businesses that are super crowded with customers and merchandise.
It's wonderful when people respect boundaries and understand the importance of asking before approaching. Please do not hesitate to contact our Customer Service team for any assistance that you need.
I gave my dogs info and background and my history and he was approved. I received his chest harness and documentation in about 2.5 weeks after acceptance.
I received the paperwork for my emotional support pet and I'm so happy to say that my animal has helped me so much and the paperwork allowed him to stay with me.
Nothing can compare to the comfort our ESA can provide. Thank you for choosing Support Pets for your ESA needs, always our pleasure!
Everything is as advertised. Too many emails and a little too expensive but considering everything was delivered as advertised with no hidden fees I'm ok with it.
It is our pleasure to provide our valued customers with great service. Thank you for trusting us with your ESA needs.
Overall I'm pleased with my experience. Spooky has been my partner in crime. I'm happy that she's able to continue to be my side & help with my stressful & overwhelming situations.
We always try to provide excellent service, and your appreciation motivates us to move forward and improve even more. Thank you for supporting us!
The process of getting my ESA letter was incredibly smooth and fast. The questions were reasonable, and the letters that were delivered are completely legitimate and detailed.
Thank you for your kind and thoughtful feedback concerning our company and the application process.We are so thankful to hear you found the ESA application process quick and simple.
It's hard to believe I can get help with this and it's for real…. Amen to this statement! Such a relief to have the things I need for Brutus to be able to be with me! Thanks, Support Pets!
We appreciate your trust and support in us! Many places are more accepting of ESAs, so you'll be able to bring your sweet pet wherever you go. But remember that any establishment’s management has the final saying on what is allowed or not on their business, but having the document is usually enough to allow businesses to accept your ESA inside their premises.
Received documentation quickly as well as harness and certificate. Customer service responded to questions quickly and were very friendly and professional. Highly recommend *****
Your satisfaction with our services is what keeps us moving forward! Thank you for trusting Support Pets!
My pup was the best impulse buy I have ever had.
Having him be able to be with me all the time is a bonus.
Everyone is friendly and understanding that he is with me and he knows when he is my helper!
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services.
The team here is amazing! I don't remember the last time I had such a quick and sufficient service! I had a little situation, and they had no issue helping me!
The process was easier than I thought and my documents arrived in a timely manner. It is a relief to know that I won't be hassled taking my MaltiPoo with me when I travel.
Thank you for using our services, and we hope you find them beneficial.
Filling in the form is very easy and it states positive results immediately. But I Truly would rather give the results when I receive the certificate and the merchandise.
We look forward to hearing your thoughts! We’re always looking for ways to improve our services.
Thank you, I am glad that i spent money to have paperwork stating my cat a service animal. However my landlord still says no pets policy and i am still filling paperwork to keep my place and my cat.
Thank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.
Very easy process! I wish I would get the refund for the harness I ordered but then was told it would not be big enough for my 155 lb dog. I have not received the harness nor my refund.
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
I appreciate the ease of the screening process in being able to provide the confidential information requested in the privacy of my own home. Thank you for the help I needed.
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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