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Support Pets

Overview

Support Pets has a rating of 4.7 stars from 12,647 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.

service
2,513
value
74
shipping
59
returns
48
quality
1,496
This company responds to reviews on average within 1 day

Instant Feedback

50,315 reviews
How would you rate Support Pets?
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Alabama
1 review
0 helpful votes
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Great!
June 13, 2024

So easy and quick! I was nervous about it not being legitimate but it definitely was and I'm so glad I did it!

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

Your time is valuable to us that's why we aim to provide a fast and easy application process for our valued customers.

Florida
1 review
0 helpful votes
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Smooth
November 2, 2023

Everything went fast and easy, no stress process. I was able to download and print my documents and can take my pet to stores with me with confidence.

Date of experience: November 2, 2023
Mary Ann G. Support Pets Rep
over a year old

We’re always working hard for your experience to be smooth and easy.

New York
1 review
0 helpful votes
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Good
June 13, 2024

Got what I was suppose to have. Happy with what I got. Got the tag. And the thing to go around his collar. Thanks

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

We're glad to hear that you received what you needed! Thank you for trusting our company for your ESA journey.

Texas
1 review
0 helpful votes
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Awesome experience!
December 1, 2022

It was done swiftly, no hassle, and everything was downloaded with ease! The credentials were verified and everything that I needed was taken care of.

Date of experience: December 1, 2022
Mary Ann G. Support Pets Rep
over a year old

Thank you! We're glad that we can be of assistance!

Texas
1 review
0 helpful votes
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ESA Review
November 9, 2022

I was able to utilize my support documents for our new housing situation and she's able to provide the support I need to live alone again.

Thank you!

Date of experience: November 9, 2022
Mary Ann G. Support Pets Rep
over a year old

Thank you so much! We are happy to know you enjoy our services.

Texas
1 review
0 helpful votes
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Easy process
December 1, 2023

Have already taken my baby with me to hotel and Airbnb with no issues after providing the documents. Ready to travel even more with him. Love having him with me.

Date of experience: December 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We're pleased to hear that you found our process easy. Your feedback helps us improve our services, and thank you for trusting our company for your ESA needs.

New Jersey
1 review
0 helpful votes
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Not bad!
June 8, 2022

I am still trying to contact you guys and still have no answers but the process is quick and very helpful so I am still great full but wish the communication was better

Date of experience: June 8, 2022
Eva H. Support Pets Rep
over a year old

We hope you find our services with Support Pets beneficial. We appreciate your feedback.

Montana
2 reviews
0 helpful votes
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Exceptional customer service.
June 13, 2024

Vest was not the correct size. Contacted customer service and the correct size was sent immediately.

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. Providing excellent service and support is our commitment, thank you for trusting our company with your ESA needs.

Florida
1 review
0 helpful votes
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I came by on Facebook the same time I did I was worry that I had to gave up my animals but I didn't gave to now so I sign up and it t took 3-4 weeks to come but now I have I'm very happy and I can enjoying take my animals every where with me and don't have to worry about the land lord put me out my home because I have a certificate say that my animals is support animals thank you so so much I can relax now enjoying my animals too.

Date of experience: April 14, 2023
Mary Ann G. Support Pets Rep
over a year old

We are so happy to hear that Support Pets could be of great service to you and that you found the website easy to navigate and informative. Thank you for taking the time to leave a comment.

Illinois
1 review
0 helpful votes
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Missy
December 1, 2023

Very efficient and good to work with I would like to order the vest and Leash I forgot to do that and don't know how to go about doing it if you could please help otherwise excellent job on your part

Date of experience: December 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback, itis our pleasure to be of assistance. We hope you find our services beneficial!

Arizona
2 reviews
0 helpful votes
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Great service!
May 23, 2022

I need to be with my family member my dog RooRoo. She gives me the confidence and strength to do lots of eversay tasks. They had great service and was clear and concise, thank you!

Date of experience: May 23, 2022
Letti C. Support Pets Rep
over a year old

Thank you so much for your kind feedback. Our furry friends are family and should be allowed to be with us always.

Illinois
1 review
0 helpful votes
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Easy!
June 12, 2024

Very easy and helpful. Documents are very accurate and professionally written. I'll recommend to everyone!

Date of experience: June 2, 2024
Florida
1 review
0 helpful votes
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Awesome
June 12, 2024

I was able to keep my pet since my landlord was telling me I had to get rid of him and I can't live without him

Date of experience: June 2, 2024
Mary Ann G. Support Pets Rep
11 months ago

Thanks so much for the love! Thank you for making our company part of your ESA journey.

North Carolina
1 review
0 helpful votes
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Worth every penny!
June 29, 2022

My boyfriend went thru this site and had a wonderful experience. So I couldn't have dreamed of using a different one. We will always use this one when needed! They're wonderful!

Date of experience: June 29, 2022
Vini F. Support Pets Rep
over a year old

Thank you very much for your kind words, we will continue delivering positive experiences for the both of you.

Illinois
1 review
0 helpful votes
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No problems
May 16, 2024

I found it easy to get both my pups signed up.i will be happy now that i can have them with in my travel time.

Date of experience: May 6, 2024
Mary Ann G. Support Pets Rep
12 months ago

We're glad that you weren't inconvenienced by our application problems, thank you for trusting Support Pets for your ESA needs.

Connecticut
1 review
0 helpful votes
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Amazing
September 1, 2023

The process was super seamless with a quick turnaround. The letter was a perfect letter to cover all of my bases for my pets getting the ESA program, great fit!

Date of experience: September 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!

Washington
1 review
1 helpful vote
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Zarah docs
May 1, 2023

It was great and I appreciate all the help! Everything went very well. I received everything I paid for as well and had no issues with anything throughout the process.

Date of experience: May 1, 2023
Mary Ann G. Support Pets Rep
over a year old

Thank you for leaving a comment and trusting us with your ESA needs!

Idaho
1 review
0 helpful votes
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Good Service!
October 1, 2022

Everything went quick and good service. We filled out the application and submitted it and with a day or 2 we got a response and the paperwork came through quickly!

Date of experience: October 1, 2022
Mary Ann G. Support Pets Rep
over a year old

We are glad that you are enjoying our service, it is always our pleasure!

Texas
1 review
0 helpful votes
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Great Company
October 1, 2022

I like the way the organization asked me questions about my status and I felt like they listened to me. I received the need documents in just a few days.

Date of experience: October 1, 2022
Mary Ann G. Support Pets Rep
over a year old

It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.

Minnesota
1 review
0 helpful votes
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Received products in timely manner
June 13, 2024

Anytime I needed any help, customer service got back to me in a timely fashion and made sure that all my needs were met. Thank you

Date of experience: June 3, 2024
Mary Ann G. Support Pets Rep
11 months ago

Your time is valuable to us that's why we aim to deliver the package as soon as we can. Thank you for trusting Support Pets for your ESA needs!