Sure critic has been fantastic for building our customer feedback. They are great at staying on top of any issues as well.
Great value for the high quality of service we receive! Their verified reviews model are unmatched to any other review site or company we have tried!
SureCritic is a great way to get reviews out there for your business. I really like how it is different from Google
I posted a negative review of McCarthy Hyundai in Olathe KS, and a month later I was not able to find it. Whether it was missing or my error, the review is now fully visible.
Great service. Keeps in contact with our customers. We have a few customers who can only communicate though texts.
Great service, they really keep in touch with how our company is doing. Respond quickly when there is a problem with any of our reviews.
You do well but, it seems to target the same people. I understand not everyone will respond but, still need to broaden the scope.
We appreciate knowing the feedback from our customers! It helps us to make changes for the future to better accommodate the needs of those we serve.
We have been using SureCritic for years. They do a great job. We have even got new customers from their service and they have been very helpful.
Fantastic way to get your reviews in front of prospective clients as well as your existing customers
Answer: Charley, Thanks for the question. Lack of verification alone will not result in a review being removed. Under the Consumer Reviews Fairness Act, the guidelines for taking down a consumer's review are pretty clear and we abide by those rules. SureCritic, like several other popular reviews sites does use an algorithm to determine which reviews are recommended and which are not recommended. Without giving all the details on our particular algorithm, I can say that it does prioritize verified reviews over non verified reviews. For a review to be a candidate for removal, it must meet at least one of the follow criteria: 1. Contains confidential or private information for example, a persons financial, medical, or personnel file information or a companys trade secrets; 2. Is libelous, harassing, abusive, obscene, vulgar, sexually explicit, or is inappropriate with respect to race, gender, sexuality, ethnicity, or other intrinsic characteristic; 3. Is unrelated to the companys products or services; or 4. Is clearly false or misleading. Thank you.
SureCritic has a rating of 3.6 stars from 63 reviews, indicating that most customers are generally satisfied with their purchases. SureCritic ranks 3rd among Local Advertising sites.
Larry,
Thanks for the opportunity to show you that your review was indeed posted to the business review page. We are sorry for the difficulty you had in locating th review in question.
SureCritic Support Team.