• SwimOutlet.com

SwimOutlet.com

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Overview

SwimOutlet.com has a rating of 1.5 stars from 139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SwimOutlet.com most frequently mention customer service, and return shipping problems. SwimOutlet.com ranks 259th among Swimwear sites.

  • Service
    36
  • Value
    31
  • Shipping
    32
  • Returns
    28
  • Quality
    28

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
10
17
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How would you rate SwimOutlet.com?
Top Positive Review

“Bathing suit exchange”

Lori A.
10/26/21

I opted for a store credit for my exchange. This new bathing suit is gorgeous, very high quality. The bathing suits are a bit tight, however, you are going into the water which will loosen them. When swimming, loose bathing suits drag you. And the top feels like its being pulled down. They need to be tight to fit comfortably as you swim.

Top Critical Review

“This company is the worst”

Mary S.
9/30/24

I ordered a swim cap and paid over $23. The cap was too big, which means the company should return for free. Well, I just received my reimbursement (after returning said purchase)...$10. Really? What a scam!

Reviews (139)

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customer service (38)
Thumbnail of user deant236
Louisiana
1 review
1 helpful vote
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July 14th, 2023

Their return process is so flawed! Beware of this company when it comes to returning something. Also, their items run so small.

Thumbnail of user stephend677
Tennessee
1 review
0 helpful votes
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December 8th, 2020

Always a great selection, always great prices, always great service! No reason to search for anything swimming, anywhere else.

Thumbnail of user ronnieb104
Florida
1 review
0 helpful votes
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September 12th, 2020

The shoe looks good, but it is very hard to get on, as I have arthritic hands. I was sorry that I had to return them,

Thumbnail of user johns8198
Georgia
1 review
0 helpful votes
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March 2nd, 2021

I run a 30+ lifeguard staff and am always shopping for better swimsuits at a good price. Swim Outlet has a large inventory at excellent prices.

Thumbnail of user weatherlyt
Virginia
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

I've done tons of comparisons and pretty much could save the time. I always return to Swimoutlet. They make it easy.

Service
Value
Quality
Thumbnail of user alexs1312
Netherlands
1 review
0 helpful votes
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November 30th, 2020

Great shop for swimsuits have bought one and order 3 more fast shipment and while pakage is stille in transit you van track it by mail

Thumbnail of user jzw
California
1 review
1 helpful vote
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June 5th, 2020

Wheres my package? Its going on 2 weeks. Overseas customer service call center replies bs emails without real info. I am going to dispute on my CC.

Thumbnail of user pedroc174
Puerto Rico
1 review
0 helpful votes
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November 30th, 2020

Honestly, the experience was really pleasant and comfortable, the product describes its specifications well as well as the size table. Thank you

Thumbnail of user josefb19
Florida
1 review
0 helpful votes
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December 3rd, 2020

What can say.? See above! What can say? AH, you need 10 characters!
See above! What can say? See above! What can say? See above!

Thumbnail of user amyb201
California
1 review
0 helpful votes
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September 11th, 2017

Found a great deal on last minute bikini purchase at swimoutlet and since order was above $99 i got free 1-2 day shipping. Made my vacation!

Thumbnail of user ejd10
North Carolina
1 review
0 helpful votes
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December 6th, 2020

HAVE BEEN WAITING TO STILL RECEIVE PRODUCTS PURCHASED. Hard to review a non existent product. I understand we are in pandemic

Thumbnail of user williamb2445
Georgia
1 review
0 helpful votes
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November 25th, 2020

I enjoyed the Shopping I did. The SWIM BRIEFS, I purchased, I like. Everyone should shop at SwimOutlet. Thanks

Thumbnail of user kathyg4
Illinois
1 review
8 helpful votes
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June 29th, 2011

Cancelled half of my order without informing me. After my charge card had been charged.

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The Web's Most Popular Swim Shop with hundreds of brands and thousands of products all at the best prices! Check out sister site https://t.co/dSB6Q3dMGd, too.

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Jaime B.
Typically does not respond to reviews

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