Swipebids has a rating of 1.1 stars from 135 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Swipebids most frequently mention credit card, customer service, and email address problems. Swipebids ranks 196th among Auction sites.
I've had nothing but good experiences with SwipeBids. I'd tried BidCactus before but it was getting to be too complicated. SwipeBids is much easier to use. It's true you have to pay $150 up front which seems like a lot, but for the experience it was worth it for me. Once I had won a bunch of bid packs I was able to deal with the bigger auctions fairly well. Obviously you have to pay attention to the bidding process but once you get the hang of it, it's a lot of fun. I know I've saved more money overall then I've paid for my bids, so I'm happy.
I lost my money also went on the site. Did not know that I would get swindled out of $150 back on 8/01/2010. I did not win no bids and of course they would not refund my money, because according to them I did not qualify for it. I would give them no stars but it would not let me.
DO NOT ENTER YOUR PAYMENT INFO UNTIL YOU HAVE READ REVIEWS ABOUT THIS SITE. I had no experience with auction sites. Our nightly news featured a story of how they worked and if you were nimble and understood them you could really win something nice. After seeing this on my respectable local news I searched auctions and swipebids popped up. Typically I never enter payment info but it looked harmless. They mentioned their 159.00 fee but I didn't expect my card would be instantly charged. As this was happening our credit card company was calling. There's a red flag! The card company had lots of experience with swipebids. They instructed me to send in swipe's guaranteed refund form via registered mail and if swipe didn't come through our credit card company would help us. Thus I brought up a chat window, requested the form and followed all instructions to the tee. I politely insisted the swipe rep tell me it was not required that I do any bidding to get my refund. I printed the chat and saved it and mailed in the form via registered mail. You have to then wait two weeks and contact swipe again. Another chat session. I inquired to my refund status and the rep told me it was done but may not show up on my card for six days. I requested she tell me the last four digits of the card that swipe credited. It was the right one. Again I printed the chat. True to their word, in six days I saw the refund on my card. I've heard stories of others who didn't get it. I'm not sure if they called their card or sent in the refund form via registered. I suspect that makes a difference. I'm out about 7.50 for the registered letter and pricelessly smarter for the experience. This was our first and now last rip off of this type.
Yes I was skillfully conned out of $180 for a one year subscription. I tried to get my money back and had to give up trying, so I decided to cut my losses and just play to win instead. After less than 6 weeks into my one year subscription they started to make it impossible for me to access into my account so I could continue playing even though my subscription is agreed for a year and I have bids to play with? So now I have spent $181 simply to be robbed. I am disabled with no job prospects too so I sincerely hope the crooked owner gets whats coming to him in this life. And why hasn't some authority done something about this site already. How can a US/UK based company get away with this pile of... THE PROPRIETER IS: FREDDY GOMES and a UK contact address is: Circle Media Bids Ltd, 72 High Street, Haslemere, Surrey, GU27 2LA... other contact info worth trying is: http://graymobi.com/C/*******/******* and *******870 (phone No. I think -Mon - Sat 8am to 9pm and Sun 10am to 6pm)
This website is a SCAM! Please do not join this site. They preach customer service, but the LIE, LIE. Save your money please
OMG! I am going through that EXACT same thing right now! It is absolutely ridiculous the way this company does business. They need to EXPLICITLY say that they will deduct this money from people's account. The wording on the website is really ambiguous. Given that, one would think they would be more understanding to customers and attempt to achieve some level of customer satisfaction. They refused to provide any information about the company and it is EXTREMELY hard to actually get a hold of a live person over the phone. When you do, they lack any sympathy. I spoke with a representative (Senetta) and then a "supervisor" (Tracy)-and that was after I had an online chat session with Peter for over and hour before he finally gave me their 800#-none of them were helpful. When I told Tracy that I wanted to speak to her supervisor, she refused & told me that no one was going to help me & that she was ending our call.
I am planning to file a complaint with the BBB as well as inform my local news stations about this situation so that it doesn't happen to more people. Swipebids has a horrible business ethic and won't be around much longer if they don't make some MAJOR improvements. It took me actually going to the BBB website to even find out they are based out of Canada (& not subject to the same U.S. laws). I am currently trying to dispute it out with my bank because NO ONE at this company has been the least bit helpful, and many have been downright rude. This happened to me just before July 1st which not only ruined my holiday weekend, but also put me in a bind because of bills and rent. I am college student and don't have extra money to throw away like that. I thought I was providing them my card info IN CASE I decided to bid on or purchase something. Not to simply register!
I just wish I had saw this before I gave them any of my info!
The following URL, http://www.swipebids.com/landing2206B.php?catid=11&awt_l=C0E0w&awt_m=L0ME5kMPl038rx, found on facebook, only shows electronics so i thought they were dealing with just electronics.
That site led me to the URL, http://www.swipebids.com/registration_pg1.php, which further led me to believe it is electronics, so I signed up.
This URL, http://www.swipebids.com/index.php shows things you can bid on after signing up. It does have some electronics, but I signed up thinking it I would be bidding on more electronics, particularly laptops & accessories. Once logged in you find very few electronics. I found 1 item of interest. I did try thier site and found out my $150.00 worth of bidding would not get me even close to winning the item. They require you buy more bids at 50 cents per bid. It would have cost several hundred more dollars to win it.
An example is Auction ID: *******,(actual auction, as I am logged into thier site for informational purposes only). The time is 04:26pm central (could be a little off because I am slow to type). At this very moment the item is at $313.96. Bids go up by 1 cent, so there have been 31,396 bids. 1 bid cost 50 cents. According to my calculations, thats $15,698.00 (please correct me if I am wrong). They require you to buy bids in bulk. Clearly a scam.
Here is the company that is hosting this service.
OrgName: Rackspace Hosting
OrgID: RACKS-8
Address: 5000 Walzem Road
City: San Antonio
StateProv: TX
PostalCode: *******
Country: US
NetRange: 173. 203. 0. 0 - 173.203.255.255
CIDR: 173. 203. 0. 0/16
OriginAS: AS*******, AS*******, AS*******, AS*******
NetName: RSCP-NET-4
NetHandle: NET-173-203-0-0-1
Parent: NET-173-0-0-0-0
NetType: Direct Allocation
NameServer: NS.RACKSPACE.COM
NameServer: NS2.RACKSPACE.COM
Comment:
RegDate: 2009-10-02
Updated: 2010-05-14
A total scam. Run by real con artists. Don't even log on to it, the bidding is even fraudulant.
YES, I WAS SCAMMED JUST YESTERDAY…
I was looking "shopping, not buying" around the web for a nice SLR camera like the Canon EOS Rebel… Then I encounter SwipeBids.com advertising, and sure enough I went to look around. I was so rushed into joining that I never notice the slick registration process would pull $150.00 bucks out of my bank account sending me into an overdraft situation and a charge of $22.00 from my bank. Remember this? "Due to high demand, we are only accepting a limited number of new customers today. To ensure your spot, please sign-up in the next 3 minutes." So now I am in with 300 bids at 0.50 cents each Ok? At this point I'm unaware of anything going wrong, wow! Look at all the action, lots of BID-Pack amounts to bid on, and Wal-Mart gift cards, but I'm looking for a Canon Camera… There is one, it say $229.38 and blinking 12 seconds to go, hit the BID Button now! Ok here I go Click! Umm… my name with a happy face, how cute, I'm winning… no I'm not. This went on for a while at 5 Bids per click, after a while the camera has gone up to $242.58 that's a ton of pennies 24,258 X 5 Bids per penny-click equals 121,290 Bids X. 50 cents per Bid that's a whooping $60,645.00 or so for Swipebids.com. I started to see a pattern of people with diamonds and gold crowns instead of happy faces bidding against me, they were probably bots. Hey! Interested in a HP Laptop? Just across was one going for $378.96 at 10 Bids per penny-click and many happy faces trying to get it. Well, not to be funny because this is not funny… This is definitely a very serious matter that should be dealt with all of the extent of the Law… I am 67 years old and on a retirement S. S. budget. Am I hurt, oh yeah! Would I try to get a refund? They already sent me to their friendly 30 day money back guarantee web page in which I must participate in their auctions for the next 30 days. Download the Refund Request Form. Must use all credited bids available in my account including daily bids (60 free bids credited daily upon login). If I do not win an auction within 30 days of original sign up with Swipebids.com, contact them via live chat at the end of the 30 days for a refund. Once they review my account and confirm I qualify for their 30 Day Money Back Guarantee, they will process a refund for the initial Bid-Pack purchase amount back onto the credit card originally used at time of signup. For Sure!
(((Our goal is to help people have fun while getting great values on popular consumer products. We are a dedicated and ethical company that thinks fun and profit should go together to create savings.)))
Oh! Such an aspiration coming from a dedicated bunch of scam artists.
I'm sick over this, my very first experience with scam artists, and my health is worth much more than the money I lost. I just hope that someone somewhere finds where they are at, gets a gigantic class action lawsuit "after they pay everyone" that shuts them down for good. "Of course in a jail cell."
I am a student and lost 150$ falling prey to its gimmicks. I hope the CEO goes to hell asap.
As with the other reviewers. I was scammed. I wonder if anyone has notified law enforcement.
This site is so tricky... it will definitely trick you and get your money... when i joined this, I was thinking that they will not get any money from my account but believe me, they took 150 dollars instantly... when i asked for a refund they asked me to consume everything and make it zero, however, they took another 150 (a total of 300 dollars in just seconds) from my account. The customer service is terrible... they have 3 difficult steps. This is the tricky part... they want you to be an active bidder first, second they wanted you to consume every bids in your account, however if you will win anything no matter how small is the item, then you will be disqualified to get your money back. They will keep on giving you free bids even if you don't accept it, this is really hard because you cannot be refunded if you cannot consume everything and on the other side you will also be disqualified if you will win anything even how small it is... it is really hard to consume the bids especially if you got 3 remaining bids because the only thing you could bid for are 20-dollar wallmart cards or another bidding trials (ironic because... there's a 99 percent chance of winning more bids that will only add for your another bidding trials that will again defeats the purpose of consuming the bids for your refund)... what happened with me was... i got 3 more bidding trials remaining. And have to make it 0... i was really worried because i might win since there's no other stuffs to bid for the 3 bids but just 20-dollar wallmart card or another bids which i really hate to do because i might disqualify to get my 300 dollars back... i called, chatted online, and talked to different customer representatives, but they told me that there's nothing i could do but to bid for the 20-dollar wallmart card or bid to win another 40 bids... it was really a mess!... the wallmart card was already closed at that time so my option is to bid for the 40 bids to consume the 3 bids in my account... and yes... everything that i worry about happened... they let me win for the 40 bids that made me disqualify to get my 300 dollars... they just said sorry because i am already disqualified!... it really ruined my whole day... my 300 dollars is gone for nothing... :( :( :( ... i am writing this this review because i don't like this to happen to anybody out there... yes, there are good testimonies too but believe me only for a few percentage... this is just like gambling your money... it's just similar to casino gambling... people are looking forward to win with less chance to... you are just putting a lot of money for them... customer service is 120 % TERRIBLE!... SWIPE BIDS is a nightmare to me... if you are not a gambler then pls never join this site... more than 100% not recommended...
http://t.co/hQw17phjRB is a highly reputed, fast paced auction website.
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