Tablecloths Factory

Wish I'd seen these reviews before I ordered. Their stated "free return" policy is a joke. Return and pay exorbitant shipping costs, or get one percent of your total sale for store credit. Never again. I'll sell them on Marketplace for more than I'd get for their "free" returns. DON'T BUY HERE.

Am 3 months pregnant & have never been so stressed out by a company before. They say 1 thing but they do not follow through or keep their word. They are also crooks. Long story short, I spoke to a representative named Diana who after I explained the situation of my return told me via chat "I spoke to my refund department who decided to refund you the whole amount you paid to your PayPal account". The next day I get an email from that same rep telling me that they can't & would be crediting my account with them instead & only refunding me $7 on PayPal acc of which I paid with.

What's funny is that I paid $33.46 with my PayPal yet they want to only refund me $7.

Please avoid this stress & aggravation & shop elsewhere for your event needs

Worst customer service and worst products ever. I ordered 22 packs of cups (wine glasses and tumblers) for our wedding, the first three packs I opened were different degrees of cracked/broken - and overall cheap quality. I reached out to customer service three times - with being given the runaround, and charged shipping until I go through each pack to see 'how broken" the cups are. Needless to say, take your money elsewhere, and you will be much more satisfied.

Hours on the chat and the phone have led to me shipping the items back on my own dime, as this seems like a company that tries to refuse refunds until you give up trying.

Good luck - but I would go to the Dollar Tree before here.

These cute little candles were favors for a tropical, honeymoon-themed bridal shower held this past weekend! They were such a hit! Had them with a little sign that said..."Love burns long in happy hearts. Burn these candles and think of our bright new future. Let Love Light The Way!". Great product!

As a venue and retreat owner, I order a lot of linens and various supplies. It's a relief to have a one stop shop with quality fabrics, affordable pricing, fast delivery and excellent customer support.
I highly recommend this company for all your wedding and event needs.

Tablecloth Factory has an amazing selection, outstanding service, and unbelievably economical pricing. I was able to purchase satin table coverings for less than disposable products from well-known retailers! Pleased with the quality of the products also! Great partner to make event planning easier!

High quality products for great prices. I am satisfied with my Satin table cloth and runners. The 300 LED light curtain is amazing! I highly recommend shopping with Yaya creations/ tableclothfactory. Safe online transactions through PayPal.

I bought 8 from here on sale for about 32 I believe I was really worried considering they're always having sales and every other website that says teal isn't true to color. But I am so happy with this product and can't wait to use these at my san jose sharks wedding they definitely dont feel or look cheap which is great thank you! Because the first order went great I had to place a second for other products and will be leaving a review for those as well can't upload a photo but this review is honest

I purchased 150 napkins and over 50 had oil stains. Some of the oil stains took up 1/4 of the napkin. You could clearly tell they were used. Some had seams that were pressed horizontal and some had were pressed diagonal.for a decorative fold. There is absolutely no way that somebody mistakenly sent these out. They looked terrible. I had even paid for expedited shipping only to get used oil stained napkins. Stay far away from this company. Would give zero stars if that was an option.

In reading the other reviews, I feel fortunate that I did not lose as much money as some. I wish I had read these reviews before ordering and learned a valuable lesson. Do not order from this company! The customer service is terrible. I received damaged table overlays. I sent them clear pictures of the problems and they denied seeing anything wrong. I was offered a $. 30 refund and I told them to keep it. I vowed to tell as many people as possible not to use this company.

This company deserves to be remove from the market. I've been taking with them by chat, because they DO NOT have phone line(witch to me is unbelievable) but long history short. I order a backdrop stand from them and my oder came missing some items, this company never mail the missing items or retuned my money, as of today 1 month later I'll be looking for a lawyer to deal directly with them. I am VERY disappointed at their professionalism and this is the first time that happened to me with a online business. Definitely would not recommend people buying from them ever.

I ordered a hundred clear plastic little cubes, squares and appetizer plates. The price was good and they arrived quickly BUT they are so tiny as to be useless. They might hold one medium size strawberry or maybe 2 Jordan almonds. Be very careful to check measurements closely. 2 inches square is tiny!

I ordered over $100 in glitter an have only received half of my order. When I placed my order, there was multiple colors of glitter out of stock, which is totally fine. I ordered 13 different colors, ALL were in stock. I received an email the next day saying 7 of the 13 colors were no longer in the warehouse... ‍ I am still waiting in my items. They have given me, not one, but two estimated arrival dates to their warehouse and both of those days have come and past. I'm still waiting. I reached out via email and all they have to say is "sorry for the inconvenience". Not happy. Not happy at all.

Our placemats came in as thin as tissue paper it was shocking I have never seen anything like that not even at walmart. They were creased down the center and on the end rendering them totally unusable. I contacted the company on all their forms they do not offer a phone number unfortunately I sent the pictures they asked for and have not heard back from them.

I can't even believe this, I ordered wooden slabs from them and the description said 8-10" when I first bought them. I wrote a review complaining about how the items were not even 8" and they took my review down and changed the product name. AND they won't even give me a full refund claiming I failed to include two of the wooden slabs when I absolutely put them all back in the box since they were the wrong size. Terrible customer service, deceptive product description, would never buy from this company again. Shame on them.

Great product but shipping and fulfillment is horrible. Paid for rush shipping and product didn't show up when promised. Very disappointed in this company. They also have no phone numbers to call and talk to a person to try and solve problems.

You better hope that you like what you order because shipping costs are deducted from the refund. In my case, I just kept some of the order because it wasn't worth sending back. I did return a rather large order and have waited for 2 weeks to receive a store credit. I ended up ordering something I didn't really need so I could use my store credit.

The color of the tablecloth I ordered doesn't go well with my thing, so I need to return. I have also re-order the correct color. However the returns cost more than the actual price of the tablecloth that I'm returning. I didn't realize when I made my purchase but they're shipping is pricey! So now I pay for the shipping and now I have to pay 15.99 to ship it back?! This is insane. And the fabric is not quality. It's a cheap thin cream colored tablecloth, with no weight to it. I won't order from them again.

I did my order online and a month has pasted and still do not have my order and can not get a hold of anyone at the site. My family is in law enforcement and are interested in this. They say if you do not receive your items, contact law enforcement or UPS or FED X. If they had sent it with a tracking number, could of contacted UPS or FED x. They tell you to tract it which is impossible without a tracking number. They are a scam. The bank is involved now since my money was taken and the bank could not get a hold of them either. Would of rated worse if possible

I placed an order from them for a wedding on 09/06, I received a email two days later that none of the items were available, and to choose other items. I tried to call not even possible only available through chat. I ordered new items through chat with representative I paid for signature delivery confirmation. Well let me just say I only received three items out of 270 items and the items we did receive weren't even correct. The other items ups released onto the sidewalk and yaya favors (tablecloths factory) did nothing to make up for the delivery mistake, and we were without items and out of $594.00 plus $700 more dollars to order from another company with rush delivery. You can only talk to an computer and the customer service is absolutely horrible

Don't order nothing unless your absolutely sure your keeping it. I ended up paying for something and shipping and wasn't what as pictured or described I expected it to be bigger size. If you want to return something you have to pay shipping to send back. I ended up paying a dollar more then I spent in first place and now at the end I end up with nothing and still negative. I paid extra 21.00 for something I don't have. Even with full refund. Ridiculous. So don't order anything unless your sure. Unfair business! Oh and I ordered a cake stand same time and that just arrived and has a dent in it. Afraid to return. Now I'm stuck with a dented cake stand. Smh

Placed an order for my company that was guaranteed delivery by May 4th... beautiful... came in 2 dsys... but was only half my order? I called for 3 days trying to get other half of order... wanted $125 to fly it 2 day air? What? Other half still has NOT arrived... my company event had to be replanned and I look like a goober! Never... ever again with this place.

I ordered candle operas for my daughters sweet 16. I paid for two day shipping as I needed them ASAP. When they arrived 4 were broken out of the 18. I needed 17 as I was using them for the lighting of her candles. When I called the company I asked that they replace the 4 that were broken but I needed them to ship overnight. They refused to pay for the shipping and all they could do was ship them regular ground and I would receive them 3 days after my daughters party. I explained to them the situations and that when they shipped them they nowhere specified on the box that it was fragile merchandise in the box. I was desperate as my daughters party was in two days and I paid for the shipping only that when the replacements came 2 were broken again. The worst company to deal with you can only reach someone online who takes 15 min to respond to each question. NEVER AGAIN will I order anything from them.