• Tablecloths Factory

Tablecloths Factory

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Overview

Tablecloths Factory has a rating of 3.1 stars from 105 reviews, indicating that most customers are generally satisfied with their purchases. Tablecloths Factory ranks 59th among Home Decor sites.

  • Service
    14
  • Value
    11
  • Shipping
    14
  • Returns
    7
  • Quality
    13
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
24
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How would you rate Tablecloths Factory?
Top Positive Review

“So pretty”

Lyn C.
5/19/24

Perfect for a bridal shower. The plastic plates were so pretty. We also purchased the gold cutlery along with matching napkins and cups. Everyone loved them! And the best part, i was able to use again the following weekend for my daughter's 30th birthday tea party. Saved me tons of money! Yay! Also want to mention the packing. I have not seen anything packed this well in along time. Nothing damaged. And a note inside with a follow up number if anything was wrong, broken or not as expected and a promise to make it right. Thats customer service!

Top Critical Review

“Return Policy A Ripoff”

Kim L.
5/2/24

Wish I'd seen these reviews before I ordered. Their stated "free return" policy is a joke. Return and pay exorbitant shipping costs, or get one percent of your total sale for store credit. Never again. I'll sell them on Marketplace for more than I'd get for their "free" returns. DON'T BUY HERE.

Reviews (105)

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tablecloths factory (53) table cloths (64) customer service (50)
Thumbnail of user sharelkeb
Washington
1 review
0 helpful votes
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June 22nd, 2020

The tablecloths were beautiful! The color was just as rich as the photo. I purchased these for my mothers homecoming celebration and am on a tight budget. It made more sense to buy 8 tablecloths at less than half the cost of renting 4 of them. So glad I made this choice.

Thumbnail of user berthat21
Texas
1 review
0 helpful votes
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December 15th, 2020

I purchased 3 70" square tablecloths. The colors were perfect and so was the fit. I have an antique 54" square table that has been passed down in my family. It has been hard to find tablecloths to fit until I found Tablecloth Factory. I will definitely order more from them.

Thumbnail of user nancyd29
California
1 review
2 helpful votes
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May 19th, 2014

Table Cloths Factory has high quality table cloths at extremely reasonable prices. Whether you needs linens for a wedding or birthday party, look no further. They have it all and get it to you quickly. If your order is over $35 you get free shipping.

Thumbnail of user bjm31
California
1 review
0 helpful votes
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October 31st, 2020

Overall the service was excellent. Speedy turnaround from ordering to delivery. Product was in good condition the coloration was just different than I expected and did not fit our decor.
Response time and communication have been excellent in the returns process. I would consider using this company again.

Thumbnail of user lurimirp
Pennsylvania
1 review
0 helpful votes
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August 25th, 2018

After reading all the negative reviews I was not sure about ordering from this company but I give it a try. I received everything sooner than expected, this is a great company with great prices. Also the customer service personal are very responsive and professional. I truly recommend this company for your event.

Thumbnail of user jessicat543
Virginia
1 review
0 helpful votes
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August 17th, 2020

I have ordered several times and i have never had a problem. Everything came as expected and in the exact time frame they said it would. I am pleased with my purchases and i will continue to order from this company.

Thumbnail of user bethanys89
Rhode Island
1 review
0 helpful votes
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July 27th, 2020

I have 4 orders now that have been successfully completed through this website. There have been zero problems and the products arrive with minimal wait time. The quality of the products are better than what I imagined they would be and I am very pleased with everything! This website and company have really helped us to reduce costs for our wedding reception.

Thumbnail of user michellep661
South Carolina
1 review
0 helpful votes
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March 15th, 2020

I order table cloth, chair cover, a couple more things. I love the quality of my merchandise. The color was acequate. It came in a timely time. Thank you. I will order again and let other people know about your company!

Thumbnail of user kathleenj655
Wisconsin
1 review
0 helpful votes
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October 25th, 2021

Love the table cloths I have purchased from you! They are great quality and clean up well. They were delivered quickly and just as ordered. I have shared your website with friends as your prices are reasonable as well!

Thumbnail of user brittanyp134
New York
1 review
11 helpful votes
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May 4th, 2020

I sell handmade hairbows at www macaronijewelry.com and other places. I found tableclothsfactory.com when I was searching for ribbon. They have a variety of event planning, crafting, and home decorating supplies. My order arrived well packaged and on time. The prices - even without sales or discounts, of which there are plenty - are affordable compared to the industry. They will be my new ribbon supplier and have given me expansion ideas. Th I s was the first of what I expect to be many orders.

Thumbnail of user jeanniep125
California
1 review
0 helpful votes
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November 2nd, 2019

My tablecloths were in backorder and I was a bit nervous about that. But you assured me they would be shipped promptly to me as soon as they arrived in your warehouse. Thank you also for the frequent emails about the the status of my order. Excellent company to do business with.

Thumbnail of user deborahv730
New Jersey
1 review
0 helpful votes
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March 16th, 2022

The product was great quality. Ordered table runners, napkins to match and champagne flutes. Communication and delivery was great. Just as described and I think price is good. Loved the promptness of communication!

Products used:
Napkins runners and plastic ware

Service
Value
Shipping
Returns
Quality
Thumbnail of user mirandac61
Louisiana
1 review
0 helpful votes
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May 30th, 2020

These chair covers fit nicely. My chairs where a little larger than the ones shown but these spandex covers stretch to fit. I didn't have an event, I bought 4 for my kitchen table and I was very satisfied.

Thumbnail of user deseraem2
Texas
1 review
0 helpful votes
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June 15th, 2020

Exactly what I was looking for! I blown up one to see what color it was going to be and its a pretty color and still up after 5 days. My son even bounces on it, and it haven't popped yet. And he's 2 and chunky.

Thumbnail of user suzannec381
California
1 review
0 helpful votes
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April 27th, 2020

I was looking for 5" pearl skewers with a 2.25 mm diameter and I found them at the tablecloth factory. There were others that didn't have the diameter I needed. I got them promptly and they really make my product standout. I will be returning for more.

Thumbnail of user ashleighr89
Texas
1 review
0 helpful votes
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November 17th, 2020

The website was easy to navigate, purchase was smooth, and you can't beat the prices! The delivery was very fast, and we are very satisfied with the napkins we ordered. They are exactly what we expected, and very good quality! The little chalkboard signs are perfect too! They're adorable and very well made! We are very impressed!

Thumbnail of user charlizeh4
Oregon
1 review
1 helpful vote
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April 15th, 2022
Verified purchase

I am a very understanding and patient mother of 9 and do a lot of online shopping but have never in all my years been so highly disappointed with online shopping and customer care! After almost 3 weeks of placing my order (which indicated it would ship in 5-7 business days) I have to reach out and find that my order had been placed on hold indefinitely, with no email notification of any kind. This order was for my daughters wedding and unless I provided a copy of my BANK STATEMENT will not be processed and shipped out. When you call, you get a foreign gal, whom you can't understand clearly to "HELP" and they really don't care about your issues or offer any kind of service. I canceled my order and chose a new much more professional company to support!

Products used:
Never got my product with an added bonus of terrible customer care

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindaa394
Alabama
1 review
4 helpful votes
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May 27th, 2019

I ordered tulle from this company months ago. I received an email stating items are on backorder. The email stated I could wait or receive a refund. I asked for a refund. Since then they keep sending me the same email. I have emailed them back 4 times for a refund. They responded with the same email all 4 times. No phone number for this company. Email only. I'm not sure how to handle this. Its too late to dispute this with my bank. $48 in tulle and no tulle

Thumbnail of user ld218
Oregon
1 review
0 helpful votes
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July 13th, 2020

I didn't want to buy facemasks bc I believe this Covid-19 thing is ridiculous, but the organic cotton is much better than the surgical masks. I accidentally cut the ear loop strings when I cut the package open because they were stuffed at the end but I can easily fix them. Thank you.

Thumbnail of user ccm15
Canada
1 review
3 helpful votes
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July 26th, 2018

Our UPS driver as soon as he saw COD guessed it was this company (tablecloths factory is not the actual company), as there are few companies that COD and told me they are notorious for customer complaints. They split ship or order several times and we are expected to pay ~$40 COD each delivery (we are in Canada), because they ship basic ground UPS which is a separate $25+tx UPS processing fee. After the first time, I requested upgrade to international air, they refused and I said I would even pay the upgrade, and they still refused and after 6 different attempts they still could not understand my sentences as to why.
Ends up costing much more than Amazon (warehouse / reputable Amazon seller).
No benefits, only cost and hassles.
Avoid.

Tip for consumers:
ORDER FROM AMAZON WAREHOUSE INSTEAD!

Service
Value
Shipping
Quality
Thumbnail of user beat12
New York
1 review
0 helpful votes
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October 31st, 2020

Yall. I can't even begin to tell you how surprised I am. These site usually throw me off and I never know how they're gonna be but I placed my first order back in September and I bought a mirrored charge plate on pre-order so I knew it would take a little while before they got shipped. It took about a month but I knew that was going to happen. I ended up ordering more of the safe charger plates for thanksgiving because they were absolutely GORGEOUS and exactly like the picture. You guys I placed an order late friday night and it is saturday morning and I have received my package. It didn't even take them 24 hours to process everything. BEAUTIFUL BEAUTIFUL BEAUTIFUL!

Thumbnail of user isabelleo7
Michigan
1 review
0 helpful votes
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December 11th, 2020

I have been ordering napkins and napkin rings and even a flower garland for some craft baskets. Quality and prices are not to be matched. Excellent service.
I give them 5 stars
*****

Thumbnail of user jessicas636
Virginia
1 review
4 helpful votes
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May 17th, 2019

Omg where do I start. So I ordered a 7 tier square cupcake stand. It arrived in good timing BUT it was chipped on the bottom tier and had only 2 screws. I used the message app because apparently there is no phone number. After talking with a rep he asked me to put together the stand after I had just told him I had only 2 screws. Not rocket science here guys. After arguing with him for about 20 mins he finally said ok we will send you the replacement screws and give you 10% off the damaged bottom tier. I proceeded to tell him I did not order "damaged" products. He proceeded to tell me I understand but the best I can do is 10% off which equals up to $13. I asked to speak to a supervisor and he came back and said ok I can send you a new bottom tier and a $13 gift card. 7-10 days shipping he says... a month later I finally received my parts. Not to mention I didn't even get to use the cupcake stand because my event was in that month I sat waiting on the parts. I will NEVER order from them again.

Thumbnail of user rashannah
Michigan
1 review
0 helpful votes
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November 3rd, 2019

The item arrived pretty quickly and was packaged very well. My only concern... the links holding the stones are thin and are already falling off. I had to repair 3 strands since unwrapping it.

Thumbnail of user roxanner92
Pennsylvania
1 review
0 helpful votes
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November 13th, 2020

These metallic silver chair sashes were absolutely beautiful! The quality was superb and the diamond rhinestone pendant was sparkling off those royal blue stretch chair covers.

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About the business

Tablecloths Factory specializes in tablecloths, skirts, and runners for every occasion and aesthetic need. Their product range includes round table cloths, chair covers, satin sashes and fabric bolts. The website includes a tablecloth size chart to assist customers in finding the right size for their need. There is currently offering 20% off all store items. The company manufactures their products in China and has a distribution warehouse in southern California.

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