TackleDirect has a rating of 4.4 stars from 5,705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.
Ordered and received my new Shimano Vanford 1000 spinning reel. Tackle Direct is my go to tackle place. They always have what I need/want. Super fast processing and shipping. Great prices also! I am very happy with TackleDirect and my new Vanford. Thank You TackleDirect
Easy to order. My son who was gifted the gift card buys a lot of fishing equip from you. He suggested it for Christmas. He'll be using it this spring when New Hampshire warms up.
Tackle Direct has it going on. They can BEAT the big boys, not just compete. They have the inventory, good prices, fast shipping, and excellent post sale communication. Totally happy customer.
So far haven't caught anything on it but i did troll two of them at one time and they look like the work perfectly, waiting for summer to come back to finally put them to use
Love the experience, wish the availability was better. I check back every few weeks to see if any are in inventory. Would purchase a bunch of sets if I could.
Update 4 days later. I did not received a call the next day. So I call the following day and got Billy to inform me that he will have Chris call me back. Chris agree to send me a prepay shipping and resolve the issue by refund or exchange. I sent the rod back so let's see how this end.
Original review: Just got off the phone with Craig. I sent an email but got no reply so I made a call. Receive a fishing rod with bent blank. He said it is normal does not affect the function, but would anyone wants to pickup a bent rod while shopping for a fishing pole. Return shipping is gonna cost me $20. I am waiting to get a return call from them tomorrow and update this review. Otherwise, I will not be visiting or buying anything else from this place. I will share my experience with those around me also.
Good service fast delivery and exactly what I wanted! A friend recommended this Lews spinning rod as he fishes charters freshwater and salt water here in SC. Will enjoy hooking a big one on the finesse rod setup that I've done with it.
I ordered a reel on 6/20 and there was a 7-14 business day wait on it, ok no problem. So business day 15 rolls around and I hear nothing back from them, I contacted them and asked about the order and the next day on business day 16, Kelly from cs said sorry its out of stock... WHY DOES IT TAKE 16 BUSINESS DAYS TO TELL ME THAT AN ITEM IS OUT OF STOCK?
I'm staying in the Philippines presently and the country lacks comprehensive tackle stores. After an initial 'hiccup' because the billing address and shipping address on my credit card differed I was able to have everything I wanted sent from Tackle Direct. A very professional company I'd recommend to anyone (...and have already recommend to a number of friends).
Average or below. No clarity on shipping status, shipment splits or when to expect stuff that apparently wasn't available. Asked CS via phone to add something to an order only to find billed/shipped separately. Ok but definitely not my first choice to shop here again.
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.