Overview
TackleDirect has a rating of 4.4 stars from 5,705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.
Instant Feedback
I'm staying in the Philippines presently and the country lacks comprehensive tackle stores. After an initial 'hiccup' because the billing address and shipping address on my credit card differed I was able to have everything I wanted sent from Tackle Direct. A very professional company I'd recommend to anyone (...and have already recommend to a number of friends).
I got a great 2 for 1 deal on these Fin Nor reels.
They were delivered quickly and they look and feel amazing.
Since I ordered them in January I haven't had a chance to fish with them yet, but I will be getting out very soon now that stripers and winter flounder are open.
I initially ordered 10 of them. They only had I believe six in stock, and they sent them to me. They informed me that the remaining four would be sent to me as soon as possible. About two weeks later I received the other four. Great place to shop good prices quick deliveries. Excellent sell staff.
My first order. Ordered 2 Tsunami Sapphire XT 11ft rods. Fast shipping, super light rods, They came in box with no damage. Well package thank you. It casts great put on rods 2 Penn pursuit iv 8000 reels with 20lb mono line. I would recommend them(Tackle Direct) to my friends great service. Thank You again. Phil
Just got back from my bluefin trip. The Owner rings and Spro swivels worked flawlessly. Went 5/5 on 150lbs+ BF. Captain said he doesn't see that often an I credit it to the Owner split rings and the Spro power swivels.
Over all the products are good but they're terrible at answering your email of email them three times in five days and they don't respond. I understand if you don't want people to call you because of covid-19 so you turn the phones off and say we can email them but they don't respond.
I ordered a fishing rod on april 15. It's now may 11th and I still have not gotten it I checked the order status and it says pending review. I sent an email and no response. Tried calling 3 times no answer. First and last time I order from here. I know it's the covid 19 right now but I received my mystery tackle box and an order from tackle warehouse no problem.
I've been waiting for an exchange of a zucchini STARBOARD tracker for over a month every time I call to check on my order I get the same B's the company is still making it. They said it would be there on the 25th BULL S#@T it shouldn't take over a month to put together a spreader bar 20 squids. There service stinks
I waited close to 2 months for my item. Every time I called I was told it was backordered, and I should receive it in about 5 days.
Finally, after about 2 months they refunded me and stated they don't produce it anymore, and they can't get it. This is even though today its site says 10+ available from their venders.
I then noticed Home Depot had it, and actually for a lower price. I ordered it through them, and shocked I received it 3 days later.
If I would've known that, I would've ordered directly from Home Depot from the beginning.
Last, I would attach my order, however, TackleDirect just list my order (*******) as processing and waiting review.
I ordered 20 packs of 6 inch pumpkin seed lizards on May 21. They sent me a confirmation on the 22nd that it was shipped! There was no tracking number to check status! As of today june 12th i have not received anything! I have sent emails with no response, i have called them several times and got a answering machine! I now had to order this tackle from another place! Two fishing trips without the order i paid for and just disgusted! I understand delays with the coronavirus, but if you could at least get ahold of someone and get some information i could deal with that! I don't even know if i got robbed or not! I don't want anyone else to have to through this and possibly spend more money than i! After looking at the reviews i see a lot more people going through the same problem i have with this company! Save yourself the grief!
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members