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Take 5 Oil Change

How would you rate Take 5 Oil Change?
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Arizona
1 review
1 helpful vote
Follow Ric L.
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I've been driving for over 55 yrs. Had many oil changes. Your putting the wrong message out front! The faster they are, the more the chances there are for ERRORS. Like not tightening the the plug. Or over looking any problems. Been there, done that too many times. You can come up a better slogan than that. For the $ you paid for it. When folks get older they can depend on ur service. People on the go don't get it. Your ads feature stupid people. Not funny! I can come up with a better campaign for free!

Date of experience: July 8, 2023
Utah
1 review
4 helpful votes
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Double charged
August 24, 2023

I noticed that I was being double charged every month. I have reached out to Take 5 every day for a month and no one has gotten back to me to resolve the issue. I would have been happy to work it out with them but because of their lack of response I have had to cancel my credit card to stop the charges. Please, everyone check your back statements to make sure that the charges from when it was Sonic Car Wash have been stopped!

Date of experience: August 24, 2023
Texas
1 review
1 helpful vote
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Will not rectify damage.
January 20, 2023

Wrote a lengthy review on google about damage to oil pan and resulting oil leak. Take 5 bot responded on Google and provided a phone number. Nobody will answer or return messages at *******670. I guess they are fine as long as they dont screw up, but if they do the shop will not take responsibility and blame something unrelated and nonsensical on the damage they cause. When you leave a negative review, the bot will answer and a phone number will be provided that is useless. I would not use them ever again.

Date of experience: January 20, 2023
Indiana
1 review
1 helpful vote
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My 1-year-old daughter's mother went in to get an oil changed as she usually does she loved to take 5 they'd always take care of her car needs and well, in this case, I'm not sure what happened yet we are doing an investigation on the car ultimately caught on fire while her and my child were in the vehicle the brakes stopped working and the car was engulfed in flames luckily she was able the rescue our daughter witness on the scene said that if she were 30 seconds late she would not have made it. This is in Indianapolis, IN

Date of experience: April 6, 2023
Tennessee
1 review
0 helpful votes
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Great service
July 27, 2023

This place is awesome! The employees are wonderful. Special shout out to Kelly. I will always go here for my oil change and I refer people to go here. My daughter also loved the service. Thank you so much for coming to Oak Ridge.

Date of experience: July 26, 2023
Florida
1 review
0 helpful votes
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Great service
January 1, 2023

I went to take 5 for an oil change today and had the best experience ever. Tanner was a true professional. I mention to him that i had stop going because of poor customer service and HIGH PRESSURE up sales. Needless Tanner reassure me and apologized in my eyes he owned the brand that says a lot to me. Take 5 on Dunn Ave in Jacksonville, Fl...I even made it to work with ample time. :)

Date of experience: December 30, 2022
Texas
1 review
5 helpful votes
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Deception
December 28, 2023

I took my vehicle for service because I saw a 25 percent discount for veterans and military. I had the coolant and oil service. It was expensive, but the discount would help. Wrong. The mgr. Told me it only applies to oil change. That's not what the sign says. I took a photo. I do not recommend take 5 oil change. Did the photo come out?

Date of experience: December 28, 2023
Oklahoma
1 review
2 helpful votes
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I went in for an oil change. Sat there for 15 min before someone acknowledged me. Sat for another 10 min still no service. In pulls another car with a young white woman in it...she was greeted immediately. 10 min later she's pulling her car in and I'm still sitting there waiting. Finally got fed up and left. Will never grace this business ever again.

Date of experience: May 23, 2023
Kansas
1 review
0 helpful votes
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I took my 16 year old son to get his 1st oil change in his car and the whole procedure was terrible. A brand new location i thought would of had great friendly service but it seemed like only one person had a clue what they were doing. What made the whole deal worse was it was windy and a employee was more concerned about a flag and then made the comment loud enough for us to hear she said "they had better bring that mother Fu!ing flag back. I made a complaint to the head office and got a call from the manager and he offered me a free oil change so i go to get the free coupon and he apologized to me and i agreed id try them again. Then as i am driving out i hear a employee say "get the fu!k out of here" 'm not sure it was directed at me but here i am getting a apology for bad language and then i hear it again. I don't recommend this place at all.
The about us page on the website says let us impress you with our staff. Its not happening at all

Date of experience: April 26, 2023
Pennsylvania
1 review
0 helpful votes
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Fast and simple service!
January 25, 2024

They always get me in and out super quick. Cody and Michael helped me. They are always so informative and helpful. I'm always happy I chose here to get my oil changed, and the best part is you don't even have to leave your car!

Date of experience: January 24, 2024
Texas
1 review
0 helpful votes
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Inspection
September 30, 2022

Don't go to them in Hereford they are failing alot of people on their tint. The guy told me it read 19 when I asked him I want to see he didn't want to show me but when he did it read 27 he said it was still failing. So I went to some other places and it passed with 27. So the guy here is cheating people after going to tag office they said they had lots of people with failed tint from this business. So someone needs to fire some people for taking our money.

Date of experience: September 30, 2022
Virginia
1 review
1 helpful vote
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Unbelievable
August 6, 2022

First off I'll give them credit for telling me the plug to my oil pan needed to be replaced so they didn't do an oil change. However, they didn't reassemble the little plate that covers it and now it's half hanging on the ground making an awful racket and will probably fall off if I drive it back for them to put it on properly. Also, the oil pan plug is NOT an oil cap, so learn the proper names of things.

Date of experience: August 6, 2022
North Carolina
2 reviews
0 helpful votes
Follow Paris K.
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Needed a place to go for my Oil changes, found Take 5 and figured I would give em a try. Well, Im glad I did because they were great! No BS, just honest guys and THATS what I need. I will be going there from now on. Keep up the good work!

Date of experience: December 12, 2023
Texas
1 review
2 helpful votes
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Eugene The Manager
February 26, 2024

Went over to take five for the first time on Baker Street in Baytown, spoke with the manager Eugene and it was referred here by another shop because they didn't have my filter... The manager Eugene is straight unprofessional and ghetto and when I asked him to just all changed my car he refused and ordered me out. I asked for his corporate phone number and he refused... Don't take your car here it'll be a mistake with a professional managers and no customer service skills. You deserve zero Stars

Date of experience: February 26, 2024
Utah
1 review
3 helpful votes
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Take 5 in Ogden, Utah.

What a crap show. The high school student working there could not get the bolts loose on my car's skidplate. So...they simply put in the new oil without changing the filter!... Now when I crawl under there to have a look, the bolt heads are completely rounded!

Date of experience: January 19, 2024
California
1 review
0 helpful votes
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5/4/2023 8a.m. Paid $92 with a $5 off coupon... guy says to me we tapped off your fluids and washer fluid, well I said I didn't see you do that, he said there quick well sorry guys I had water in my washer fluid tank so you didn't tap anything off. Lying just lost a Customer

Date of experience: May 6, 2023
California
1 review
0 helpful votes
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Great Place
August 20, 2022

I have been going to Take 5 at 144 Huffman Mill Road in Burlington for several years and have always had a great experience. Everyone is always polite, professional, demonstrate great team work and do good job. My new husband went with me today for the first time when I got my oil changed. He is very particular about how things are done. He was very impressed with Delvron and the others working on my car. I will definitely continue to go there.

Date of experience: August 20, 2022
Canada
1 review
1 helpful vote
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Forgot to add the gasket for one reason or another on my transmission fluid plug and nearly destroyed my transmission with a slow 2 month long leak even with no leaks checked on the purchase order. 3 hours and no call back with resolution today. Pretty dismal customer service when there's a problem on their end. All I needed to know was the type of transmission fluid and they couldn't even tell me this on the phone - just explain what the item on the work order means? Trust completely eroded. Never going back for any reason and wouldn't recommend to my worst enemy.

This is the price of convenience. Will be investigating to see what damage this caused.

Date of experience: September 26, 2023
Arkansas
1 review
4 helpful votes
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Pricing
February 1, 2024

When Take 5 on College Ave, in Fayetteville, AR finished my oil change, they handed me an invoice for $157.6.4 qts synthetic oil, supposedly, and a new air filter, supposedly, and they charged me a whopping $157. I will NEVER, EVER go back. You can't trust them, and they are 5 times higher than everyone else.

Date of experience: February 1, 2024
Canada
1 review
3 helpful votes
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Be careful when you pay by debit here! There is a tip option on their debit machine. I sent my teenage New driver to get my oil changed, and she thought it was mandatory to tip since it came up during payment, so she tipped. Since when did tipping become a thing for oil changes?! This is not only ridiculous, but absolutely despicable! I will spread the word. Shame on you Port Coquitlam Take5! Last time you see my business!

Date of experience: April 16, 2023

Overview

Take 5 Oil Change has a rating of 1.9 stars from 240 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Take 5 Oil Change most frequently mention air filter, last time and tire pressure. Take 5 Oil Change ranks 2240th among Autos sites.

service
141
value
134
shipping
35
returns
32
quality
112
+19