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Take 5 Oil Change

How would you rate Take 5 Oil Change?
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Georgia
1 review
0 helpful votes
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Perfect service.
February 12, 2022

All the guys were super polite and answered all the questions that I asked. I will be returning. Quick fast and efficient.

Date of experience: February 12, 2022
Ohio
1 review
1 helpful vote
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Oil change
November 27, 2023

Only 1 attendant, just let cars sit without greeting customers. Would recommend not to waist your time at this place

Date of experience: November 27, 2023
Indiana
1 review
0 helpful votes
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Need full things
January 16, 2023

Great job i will return. This was easy fast complete. Even helped me reset my oil change light. In time for NFL

Date of experience: January 15, 2023
Texas
1 review
0 helpful votes
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EXCELLENT
July 30, 2023

Everyone is friendly and will make sure you understand what your service needs are…
Fast but get the job done

Date of experience: July 30, 2023
Kentucky
1 review
0 helpful votes
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I could not recommend this place any less. I have only taken my car here once to get my oil change and believe me when I say it will never happen again. I had to get my oil changed a couple of months ago and took my car to a Take 5 location. Unbeknownst to me, after my oil change was complete the oil filter was not replaced properly or securely. I didn't know this was an issue until later when my car started having issues. Apparently the filter was so loose that it caused an oil leak. My car locked up on me on the way home from work one day and thankfully I wasn't on the highway or else I would have been in an accident. When I took my car to get serviced, I was told there was essentially no oil left in my car and it was a miracle irreparable damage was not done to my engine. On the same evening my car locked up on me, I got a low oil pressure notification on my car. That evening I took my car to a different Take 5 location to just get the oil looked at since oil changes are not a long process, especially at a company that boasts about their fast oil changes. I had at least 20-25 minutes before that location closed and I was waved off. Nobody came to the car to see if it was something that could have been looked at in that amount of time. They refused to open the garage door and waved me off. At that point I truly was unsure I was going to be able to make it somewhere to get my car fixed. After all was said and done, it cost me roughly $800 to get my car fixed because someone did not replace the oil filter properly. I have had this car for 5+ years and have had many oil changes and this is the first time this has ever happened and the only time I have used this company to get my oil changed. I reached out to the company to speak with someone and was told someone would reach out to me to discuss. After a couple more months I have yet to be contacted. Do yourself a favor and take your car literally anywhere else.

Date of experience: December 26, 2022
Florida
1 review
0 helpful votes
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AWESOME SERVICE
November 8, 2022

Going to the Take 5 Oil Change on Maricamp was amazing service was awesome the employees were welcoming I was pleased with the service I would definitely go back and visit again

Date of experience: November 8, 2022
Canada
1 review
0 helpful votes
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I will return!
August 3, 2023

Gurmit was friendly and professional, there was no pressure, and the work was quickly done - the perfect service!

Date of experience: August 2, 2023
Arizona
1 review
0 helpful votes
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BEWARE!
May 18, 2023

Beware, this company is a complete scam job. Overpriced and subpar service. Management is sophomoric

Date of experience: May 18, 2023
Pennsylvania
1 review
0 helpful votes
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Terre Haute Take 5
July 9, 2022

We had a friendly and quick oil change on a Saturday in Terre Haute. Thank you Jesse, Matthew, and Derrick.

Date of experience: July 9, 2022
Florida
1 review
0 helpful votes
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Great service
August 26, 2022

Brad Yager great service very nice! And Uber drivers have discount it's amazing… thank you for everything the best

Date of experience: August 26, 2022
Texas
1 review
0 helpful votes
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I love y'all
August 11, 2022

Matt was good I like the way he was serving us he should get a promotion and some guy came out and give us water I love y'all n I coming back ….

Date of experience: August 10, 2022
Washington
1 review
0 helpful votes
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Great service at the Richmond Va location on broad st
Checked everything and fixed all my issues ver quickly

Date of experience: February 7, 2024
Texas
1 review
1 helpful vote
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Servicing BMW's
December 15, 2022

I went to the location near 380 and Redbud here in McKinney Texas for an oil change as their sign stated that they serviced BMW's/Lexus. I've always took my Lexus to this location without any issues none whatsoever. I visited the location last week Wednesday for an oil change on my 2019 BMW. After the oil change through the information center the message "Service Vehicle/Oil Change" displayed. After speaking with the service advisor I was informed they couldn't delete/update the message display center that I'd have to take the vehicle to a nearby BMW dealership. I paid over $100 for the oil change, fluid level is generally checked during an oil change but on today another message displayed to fill fluids, so I'm not understanding why wasn't I informed by the establishment/advisor that this wasn't done or couldn't be done which would have given me the opportunity to take my vehicle to a location where I could receive "Complete Full Service". Now I have to take my vehicle to BMW which I should've done initially and pay an additional $100 to have my fluids topped along with clearing the message center. If the service center isn't able to complete services of certain vehicles 100% that should be noted or maybe a SIGN posted stating BWM's and Lexus Oil Change are available with some exclusions.

Date of experience: December 15, 2022
Texas
1 review
1 helpful vote
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Dont do it!
June 9, 2022

1 1/2 hrs later... same price. Just cked oil. Looks dirty! S. W Miltary Dr. San Antonio. Too many cars in line to turn around.

Date of experience: June 9, 2022
Illinois
1 review
0 helpful votes
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I had my oul changed a werk ago at take 5. I specificlly asked if they checked all fluids oh yes they always do? Well 8 days after my car over heated had to be towed mechanic $$? Why? Because take 5 didnt ck or fill coolent? And they said theyd order a oil filter they didnt have one? I pd for it and when i went bk tiday to ask fir my $$ bk for all services no filter bk ordered? Lie after lie and no customer service? And oh not their fsult must have a leak? Well dont they think the mechanic cked that? Yes ge did? No leak? Bad all around. When i was there getting oil change 2 other xx customers where in line about something they did to their cars? And no 00 ther either not their fault? And obviously they own 0 of their poor service? If id not been lied to the water/ cookent was # 1 thing id checked? But i never thiught theyd outrite lie? After doing a 1/2 assed poor job?. They wont be around for long! A shame bcause its a good concept. Time / stay in ur car? But. Management that refuses to even 0 a cust complaint and laughs and talks trash about them after they leave. In front of the custs there? Isnt management material? And will take them down. Thers too many itger quick lube bussiness's. That do their job and stsying in my car isnt as important as doing what they say they do? And lying to custs? Kiss ur self good bye

Date of experience: October 19, 2023
Arizona
1 review
1 helpful vote
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Dishonest
September 20, 2023

Worst experience ever, as I was told a different price for the cabin filter and they would not honor the price they told me, very dishonest and misleading. Today I went to the location on 67 Ave and Indian School. Sergio was there with another guy and 2 ladies working. I was told by the guy who changed my cabin filter that the price was $20 per they had the promotion on it, and the original price is $49.99, so I told him that I would change it.
I was there waiting and serviced in over 2 hours time frame, as there is new personnel and the waiting was excessively long.
Sergio the person in charge said he would give me a discount of 25% off per the very long wait. I thanked him.
When I am about to pay I was told the total was about $190 and I questioned why if the only difference this time on my service is the cabin filter which is only $20 more than the usual service. The guy went and came back and said he had fixed the correct price for everything. Then I was still charged the $161.58 which I noticed after he had me run my card and entering my PIN. I told him it was still incorrect and there was a lady that came and I explained to her I was quoted differently for the cabin filter and told her they were charging full price. I added all the amounts and told her Sergio had said he as going to give me the 25% discount and my totals would be the $99.99 for the oil $1 fee $3.99 fee $26 for engine air filter which is a total of $130.98 plus the 25% off discount than it would be $98.24 and if they add the $20 for the cabin filter it would be about $120. They were committing fraud as they raised the price on the service to honor the 25% discount, and never did Sergio come to assist me or to fix this situation. She then told me she would void the transaction and it would be back in my account in 2-3 days and they would charge me again the $137.42 and they put the dirty engine filter back on!
My family and I have been loyal customers to the location on 67 Ave and Indian School in Phoenix AZ for about 2 years, ever since Derrick was there with the young lady with colored hair as I cannot recall her name, and never had I experienced this type of unacceptable service. The worst experience when the person in charge who is Sergio could not even come to assist me and honor his word.

Date of experience: September 20, 2023
Florida
1 review
0 helpful votes
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Darshaun Ford
January 20, 2023

The Take 5 on Cleveland was Quick and professional. I was in and out with no problems. Thanks guys.

Date of experience: January 20, 2023
Oklahoma
1 review
0 helpful votes
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Amazing service! Ken was awesome! Will be back
Amazing service! Ken was awesome! Will be back!

Date of experience: September 6, 2023
Florida
1 review
0 helpful votes
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Nightmare company
April 12, 2025

They damaged my vehicle during an oil change and even fired the guy who caused the damage. Then tortured me for two month making empty promises to fix the car. The mechanic they hired to fix the car damaged my car further causing complete engine failure. I now have an inoperable car with damage costs that are double the value of the vehicle and take 5 disappeared and will not pay and now I must take them and the mechanic to court. Horrible management at this company. Worst I've ever experienced in my life.

Date of experience: April 12, 2025

Overview

Take 5 Oil Change has a rating of 1.9 stars from 240 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Take 5 Oil Change most frequently mention air filter, last time and tire pressure. Take 5 Oil Change ranks 2240th among Autos sites.

service
141
value
134
shipping
35
returns
32
quality
112
+19