I'm deeply sadden by Talbot's and their merchandise. I started shopping there back in 2010. I loved the clothes they were very couture looking. Quality was amazing and prices were excellent. Linda Evangelista modeled for Talbot's the clothes were stunning. Now their offering cheap sweaters and tshirts things that are very old looking and have a discount store look. I still have the red suit Linda Evangelista modeled I love it and still get compliments on it. People are always asking where I got it from. I hope they come back again but until they do, I'm afraid I'm done with Talbot's.

I placed an order in November 2 and it never showed. They then said it was resent at December 23. Still nothing. Now they claim they are processing a credit but two months later and I still don't have a credit.

I missed the cut off payment by one hour due to time zone change and was charged a $25 late fee. I called customer service when I receive my statement and noticed I was charged a late fee but they refused to remove the late fee. I think this is very poor customer service…. No leeway at all.

Hi,
I have been a loyal Talbot's customer for more than 30 years. They charge $8 for shipping and $7.95 for returns. Free shipping only after $1000. 00. This is terrible and unheard of and because there is no store near by I get these ridiculous charges. The clothing is not good as years gone past and they are crooks. My husband unfortunately bought me a $400 Gift certificate and I returned a suit to a store not near me and was NEVER told the credit would not go back on my gift card and when I tried to use it my credit was not accepted. I called Talbot's Corporation and was told that I would only have the credit at the store I returned too. If I paid by American Express card for example the return would be credited to my American Express card. Unfair practices! I always shop online due to a disability. Quality not as expected and advise to shop elsewhere as the materials and colors are the same over and over, not worth the money.

This company (if it actually exists) IS A COMPLETE SCAM!
I ordered boots and cardigans from them. In the pictures, the clothing looked amazing! On the delivery date I received a useless ring from "Amy in Los Angeles". This 'company' and Preferentialls operate the same way. You order, you receive a useless ring and there is NO way to contact them to make any query. Do yourself a favor...BYPASS THEIR USELESS WEBSITE...you will be grateful you did!

Yesterday, I took my 87 yr old mother to the Talbots store in Schererville IN. She purchased several tops at great prices. Today I took two of the tops back to exchange them for a larger size. Which were not available. I had the receipt! Therefore a simple refund on her credit card was the transaction that I was expecting. I was in the store for one hour and twenty minutes before the simple credit was accomplished! The sales associate worked on register 3, then register 2. Then talked to several help line people within the Talbots organization. The registers would not process a simple credit to a charge card. I had the receipt! Finally, as the fiasco was coming to a close, the transaction processed using register. O e hour and twenty minutes later! Oddly enough, the register that the sale had processed on the day prior. I believe this to be a total fail on the part of Talbots computer/register system.!