Talking Parents has a rating of 1.5 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Talking Parents most frequently mention customer service, and court order problems. Talking Parents ranks 190th among Legal Services sites.
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My ex-wife constantly ignored court ordered cooperation with me on our children's issues, and manipulated my custody time simply by ignoring messages, etc. I insisted that the court order using Talking Parents, and after two years the judge finally agreed. It has been great. My Ex and I actually have important conversations about our children because we have to. The tracking of responses and views is important, because now she can no longer say that she "never received" my messages about our children (which was her code for "deleted without reading it"). She also knows that her behavior is officially being documented, so her communication is far more reasonable and civil. Use of T. P. has improved my family situation and helped to protect my time to maintain relationships with my children a great deal.
Is there any other apps that courts allow us to use? I can't stand this app or is anyone else going to come up with a better one anytime soon. Their customer service is horrible and careless as well. Such a waste of money. All day long. In case of an emergency then what?
Is there any other apps that courts allow us to use?
I can't stand this app or is anyone else going to come up with a better one anytime soon.
Their customer service is horrible and careless as well. Such a waste of money.
All day long. In case of an emergency then what?
Absolutely horrible. I think they fully take advantage of a family's difficult situation to make money off you. I was using this app for my very volatile situation with my ex-husband, I had over a years worth of correspondence between us and then they pulled my account from me until I upgraded!
I obviously was forced to upgrade in order to get back all the evidence of the verbal abuse I put up with co-parenting with my ex.
Absolutely disgusting tactic to make money off of people in abusive terrible situations.
Don't sign up for it….there has to be better ways than this.
I ordered the premium plan for the cost of $20 try to download various things that download it 7 to 8 times each. Spent well over $200 trying on transcription and copies of records and the transcriptions are so poorly crafted they have the wrong name half the time for who is saying what and every sentence has 2 to 3 errors making it almost Unintelligible. At that price I should be able to have a human transcription other than a or what appears to be a very poorly auto texted transcription. Unfortunately will be unusable in court as it appears to be just a bunch of garbled and missed typed words very disappointed would never recommend
Everyone who is a non custodial parent need to beware that during any slightest conflict between attorney and client, Talking Parents staff indulges alienation towards their customers. They also release your private information to their parties without notifying you.
Tip for consumers:
Vince Mayfield, Stephen Nixon, Caroline McCoy YOU ARE ALL TRASH
As like many reviews that I have read this app is complete nonsense and truly does give narcissistic, sadistic, unwilling to actually co parent, parents feel as though if they send tons of irrelevant messages that the other parent will look bad. I do not open many messages from my sons dad because the title alone gives me anxiety. The courts don't care how badly you've been abused. All the courts want is for the situation to be out of their hands and to place a band aid on the case.
This app allows power hungry parents to continue to feed their sick brains. Sad. I would not recommend!
My ex-wife constantly ignored court ordered cooperation with me on our children's issues, and manipulated my custody time simply by ignoring messages, etc. I insisted that the court order using Talking Parents, and after two years the judge finally agreed. It has been great. My Ex and I actually have important conversations about our children because we have to. The tracking of responses and views is important, because now she can no longer say that she "never received" my messages about our children (which was her code for "deleted without reading it"). She also knows that her behavior is officially being documented, so her communication is far more reasonable and civil. Use of T. P. has improved my family situation and helped to protect my time to maintain relationships with my children a great deal.
19 months and I have not had to hear his voice or see his name / number on my phone. I am so grateful for this app.
All texts are printable with a small fee. I email them directly to the attorney.
Every critical or other harassing text is documented. Every disregard or sarcasm for the children's needs
- documented. This is useful for the custody case when we get on calendar.
Additionally, this app has helped me put space between myself and a mean backhanded person.
Thank you Talking Parents for helping me restore peace to my world.
I guess this site is newer than I thought. Seems like people either haven't heard of it or they think it's only good for women with do-nothing ex's who don't care about their kids. I get along great with the mother of my child and we work together to provide a good life for our son, we use talkingparents because it's convenient and we've got like 16 years to go and we think it's a good idea to keep a complete record of our discussions about him. I just copy and paste the entire record every so often in case anything ever happens to the site, I guess thats the only real downside, though I don't know why it would ever disappear. I know some people who use it because they don't get along and it seems to work ok for that too
Hi, Jack. No need to copy and paste your records, we keep an archive for you! We're glad that you enjoy using our services and hope to continue to serve you in the future.
This is joke perpetrated by idiot lawyers that haven't figured out what email is.
Yeah we so need the parents to only go through a website instead of just sending a text or email that goes straight to the other spouse's phone... Ya know because now the spouse can choose not to open the message because they have an email telling them there is something to ignore... Genius
Hi, Tom. Our site is designed to be a certifiable copy of communication between co-parents. While we cannot force the other parent to open the message, you will have a record that a message was sent and ignored. We hope this helps.
From their site, you can't records without paying for them, which I didn't see before:
"Parents can obtain a certified and complete record of communications in PDF format anytime for $3.99. They can also upgrade to a Premium account which includes unlimited access to PDF records and many other features for $4.99 per month. Parents can email electronic copies of their record directly from our site.
Parents can also order a printed, securely-bound, and personally-certified record from us for $19 plus 19 cents per page. That price includes shipping via priority mail."
Hi Laura, all of our downloaded and printed records are certified for accuracy, so that is why there is a nominal fee for these services. We will always allow communication for free, but in order to be able to offer the other features, there is an overhead cost to us. We hope that we are able to be of benefit to you.
It's a website to just check in and if there's any importance that needs to be communicated regarding the child but the man I was married to uses it like a smear campaign hopefully one day the judge will see through it using it for years now
2 days of working with this app and I had to get rid of it. It delivered messages 1 1/2 hours late and really messed some things up between me and my ex wife. I would not recommend it for any co parents!
I've sent a couple of emails to the "contact us" address on the Talk Parents website. My message show up as "Right Aligned" instead of the standard "Left Aligned". As these notes will be submit to the court for review, I'd like the format to be corrected before the info in viewed. I sent couple of emails, I haven't received a response nor has the issues been addressed. Where can I find the customer service telephone number?
Hi, Glenda. Thanks for taking the time to share your thoughts about Talking Parents. We apologize that we have been slow to reply to your concerns, but want to let you know that team here is working hard to address the user feedback we have received. You should see more improvements coming soon! We want to provide our customers with the best tool to help facilitate conversations for a positive co-parenting experience. Please continue to let us know how we are doing.
Talking Parents is a very frustrating company to deal with. I have had great difficulty connecting with the other parent. I emailed them more than 5 times and asked to speak to someone about my issued and I asked to be walked through the set up to which I received only email responses. Then I asked if they could delete my information so I can sign up anew to which they again sent a generalized email response. I am still not connected or able to sign in and I am still waiting for help from them! It's terrible and shameful that I cannot receive technical help from them after 3 weeks of asking. I wish they had a competitor, it would be easier to get my court order changed to a different parent communication APP.
It's 3 am the night before hankagiving and I've spent half the day on this app, reading my wife's paragraph long abusive dishonest message she wrote to make her look like mom#1. I haven't seen my kids in 5 months because my wife lied to the police and courts. They just empower her and her desire to alienate me from my kids has her successful. The bond i had with them is broken (ages 3,3 and 2). She gets to talk down on me in this app, continuing the abuse I've endured for the last 4 years. She uses it to try to trick me into contacting her. How does this company feel about being part of an evil American enterprise. I miss you boys so much, i love u guys and hope we'll be together soon. -dad
I'll start off with the negative: Big problem for me is that I don't get notifications through my app when a new message is posted. This has huge consequences and should never happen!
Now on to the positive. I like this app, it has saved me from a daily load of horrible text messages by my X. He is now holding back in his ugliness, and when he does send me nasty messages, it is recorded and unalterable. The complete communication is one click printable and useable in court, as opposed to printing out separate emails and text messages. So it costs some money, I think the convenience offered and time saved is definitely worth a few bucks a month.
I would add wording in a court document that states communication should be about children's logistics only, this way there really is no room for anything else, making it (almost) impossible for narcissist to spew their gall. All in all this is a great tool to keep nasty X-es at bay yet still be able to communicate about your children.
I'm the dummy that requested an app to use for coparenting with a mentally, emotionally, verbally abusive ex and am now paying the price. It's given liberal access to my ex and his girlfriend to constantly message and bash in an attempt to paint a horrible picture of our situation. As soon as our agreed upon year is up, I am not using it any longer. If anything attempts at coparenting have been made worse. There should be some sort of monitoring for harassment. I feel anxious every time there is a new message.
I really liked using this app. My ex is an extreme narcissist and everything that I always say gets misconstrued and turned around in telephone conversation. This puts the power back in my hands and lets me have more control over conversations and showing when he's not being honest or decisive. It was great because I could download copies and have it sent to the guardian ad litem and to the judge. The one thing I will say you never do win with a narcissist but it's a tool to add to an Arsenal to help combat them. The other thing I love is that it's taken away they need to have to communicate via the telephone. It's nice because it's free but for a small upgrade you can print copies as well. Highly recommend.
Thank you for your great feedback, Ronald. We're very glad to hear that Talking Parents has helped you put the power back in your hands. We hope to continue to serve you well at Talking Parents.
For several months I was double charged for a premium account. I was even charged 3 times once. I keep having to contact these jerks and every time they say to contact Apple. They won't fix the problem and they don't care. For a long time they also had the name of my co parent and I mixed up. Just awful.
The court system is rigged, corrupt and forcing parents in court orders to use talking parents is a complete waste of time.
This is not in the best interest for children as it will not fix a broken family and should NOT be recommended.
Court system is broken and unjust!
Wish I could rate 0
This is just email like gmail etc. It groups conversations confusingly and its just another website with another password to remember. It doesnt help communication its not magic and its not really free. Custody issues need court orders nothing else has any teeth.
Hi, Kate. We're sorry if the layout of the conversations was not ideal for you. Communication is always free on our website and serves a purpose of keeping an authentic record of all communication between parents. We hope this helps.
This application is a total waste of time. Some of the messages you recieve, some you do not. You end up receiving an important message days after it has been sent. Horrible for communication between parents. I would not recommend this form of communication to co-parent.
My ex decided that he wants to pay me through the accountable payments. My primary bank account couldn't be verified (despite being open for over 3 years) so I opened an account at a credit union. That account couldn't be verified either so I went and opened a third bank account which thankfully was verified. My ex sent me a payment on Sunday, 5/2. The email from Talking Parents said that it could take up to 2 business days to show up in my bank account. Today is Thursday, 5/6 and the payment has yet to be sent to my account. The status on Talking Parents is still "pending". I've reached out to customer service and they haven't responded. I have tried to get help from Dwolla and my bank and this issue lies with Talking Parents. I'm so beyond frustrated and will be looking for a different website for communication between us as well as a different way for my ex to pay me.
My ex will say he needs to think about things or needs more information despite a ruling that clearly outlines our roles. He'll say he needs to think about my vacation with the kids that is a month away and he'll ignore the issue. The lawyers say "use talking parents." Then I don't get answers from him and he waits until the last second to say no. Then it's "mom does what she wants despite dad's objections, mom doesn't care about the best interest of the child." He cancels appointments if I put them on the calendar too early and he either takes my child when he is available or schedules them not on my day off. On my days with the kids, he schedule appointments and says he gave notice and then he shows up to everything and gets dr notes from MY KIDS' doctors for HIS fmla even though I'm there to bring them! This app has done nothing but add a safety blanket for his abuse, which I've endured since I was 18almost 16 years.
The judges make you use this and dont even take it and or acknowledge as evidence. Not only that but, it cost 49.99 to be able to use the app which gives you notifications. As well as other features it offers such as being able to print out the conversations.
Talking Parents is a free service that keeps track of important conversations between parents that may become the subject of future litigation, create your free account today.
Thank you for your great review, Mike! We're glad that Talking Parents has been so helpful in getting you through your legal issues. This was our aim from the beginning and we're happy to have helped. We appreciate your feedback!