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Talkliv has a rating of 4.5 stars from 1,287 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Talkliv most frequently mention good experience, nice people, and credit card. Talkliv ranks 9th among Social Network sites.
This company does not typically respond to reviews
I knew it was too easy and right in the middle of my conversation with a lady in China, I got cut off for lack of credits.
Expensive credits that don't last long. No ability to exchange details. Just another scam. Governments around the world need to set strict rules for these types of thieving sites that force them to play fair or pay enormous fines and go to prison. Do not sign up to this app it's obviously only here to steal your money.
I think you charge the males here way to much for talking to these lady's here in the past two weeks I've spent over 1500. 00 just texting and doing some emails and a few video. It's unfair that we the male person has to put up so much money he'll we have to pay two coins per minute 5 to 10 coins for a picture 50 coins to watch a 17 sec video that's a little outrageous. It actually makes me pretty angry because kits just unfair a man can go broke real fast and it's not fair it's not right we'll yo
I have a great day thank you for requesting my thoughts on the subject
If it didn’t cost so much money
* Talkliv attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Don't misunderstand I enjoying talking to the kind of women on your site. It'd be a dream come true if I were to actually find a way to bridge the barriers that won't let me find even just one interested in me enough to go the next step. It's been my experience with any and all sites that it'll just never happen. Unless she is willing to believe I am who I say I am without more verification bulls#$* and go on an actual date with me. To see if it's there or not, you know the magic or connection deeper meaning. All that said you have a wonderful site. Thank you for allowing me here.
The kind of women on the site. And for chance to speak my heart and mind and to risk being denied or rejected.
* Talkliv attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Robert,
Thank you for sharing your feedback about the website!
We are sorry to hear about your experience, but we hope that soon you will find what you are looking for.
Nevertheless, we need to remind you that it always depends on the person whether s/he is interested in someone, when/what messages to send etc. Although, it is possible to exchange contact details via chat/letter with your penfriend and continue communication outside the platform or even organize the meeting; it is up to every user to decide whether to share them or not, as the website provides a safer and secure space for communication. Every trusted user decides for themselves when they are ready to move forward.
Nevertheless, in case you have some questions about the website, please feel free to contact us back at support@talkliv.com at any time.
Best Regards,
Talkliv Customer Support
Credit pricing strategy is both overly expensive and deceptive by nature. Far too many of the women contacting you show verification, yet I've seen the same profiles used on other sites with same name and picture, but account is controlled by someone entirely different.
I chose Talkliv because I thought it would give me an opportunity to communicate with women from Asia, I'm pretty sure 80% of those I've contacted have been bots or pushy guys who's only purpose is to get you to burn through your credits rather then have a real conversation
Dear Stephanie,
I want to thank you for leaving the feedback.
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
If you have any suggestions on how to improve the website or how the prices should be set, please contact us support@talkliv.com. We are open to cooperation and work 24/7!
As for the identity of our users, we may assure you that we ask our users to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the user's profile becomes verified, meaning there is a Trusted User sign.
If you have any doubts regarding any user on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those users. Then please send that information with the proofs to support@talkliv.com and we will review the case.
Therefore, we would greatly appreciate it if you decide to review the feedback.
We are always here for you!
Best Regards,
Support Team Talkliv
These women just want to chat, It is like they all work for Talklive endless chatting very expensive. Zero results. It has been disappointing to say the least. When my last few tokens are gone. I will be too. I cannot recommend this site to anyone with a genuine interest in finding and Asian lady.
Obviously it has been an expensive mistake..
* Talkliv attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Ron,
Thank you for sharing your feedback about the website!
We need to remind you that our website is an online-international communication platform where we provide our members with fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other members of the website.
We do not pay the Trusted members for communication with other users and prohibit our Affiliate Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile.
However, it always depends on the person what s/he is looking for here: just communication, penfriend, love etc. And we always recommend clarifying it directly with the members as you can have different intentions.
We do realize that some of our features might seem too expensive for you. However, we would like to emphasize that our main purpose of the customer’s safety on the platform. From our side, we try our best to prevent any unpleasant experience of our customers and verify profiles before posting them on the website (such members have a label "Trusted User" on the website, who confirm their registration with the documents and check background).
Also, we always consider any suggestions from our customers and constantly improve the website for a better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your pen friend.
Moreover, our support department working 24/7 is always ready to take care of any issues you could come across. We really try hard and hope to make our efforts justified for our customers as well as your investments!
In case you have some questions about the website, please contact us back at support@talkliv.com at any time.
Best Regards,
Support Team Talkliv
I still have no idea who is fake or fraud and probably never will. Considering unlikely to be able to meet because of covid credits far to ex. Would be almost OK if you spoke to one person but to try and check multiple becomes prohibitive. It has become just a game because you cannot treat site seriously. Have found lady in my own country without site but would love to meet a couple from site but can't get any contact details
Admin makes that impossible so would not rate or recommend site to anyone. On the contrary would warn against logging in.
Addictive and there are some ladies I would love to have met if they were in fact real and genuine people.
* Talkliv attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Mark,
We understand your frustration and apologize for any inconvenience you may have experienced. Our team works hard to ensure the safety and authenticity of our users on our platform. We have implemented various measures to prevent fraudulent activities, such as manually reviewing and verifying all trusted users and monitoring user activities for any suspicious behavior.
Regarding the pricing of credits, we strive to offer competitive pricing while maintaining the quality and security of our platform. We offer various pricing options, and we recommend selecting the package that best suits your needs and budget.
We also understand that meeting someone in person during these challenging times can be difficult due to COVID-19. However, we encourage our users to follow local guidelines and take appropriate precautions when meeting someone in person.
Regarding sharing contact information, our policy do not prohibit the exchange of personal contact information on our platform to protect the privacy and security of our users. However, we do provide various communication channels within our platform to help our users connect and build relationships.
We value your feedback and appreciate your honesty. If you have any further concerns or questions, please do not hesitate to contact us at support@talkliv.com. We are here to assist you in any way we can.
Best Regards,
Talkliv Customer Support
So far so good but you will pull the plug too soon because you are money hungry instead of letting me establish a bond and then charge a person you are hustling backwards and that's a stupid business decision because I'm not going to text or talk for 5 minutes or 5 seconds and then you honestly expect me to give you money to find out this is a total scam ya right
Dear Andrew,
Thank you for a positive review and your feedback about our service!
We appreciate you taking the time to share your point of view. Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures of other users for free. However, in order to view personal photos or chat with different users, you will need to spend credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Should you have any questions regarding our service, please do not hesitate to reach us via Support@Talkliv.com.
We will be glad to assist you.
Best regards,
Talkliv Customer Support
I basically give them 2 stars because... costumer service dont really help and they take forever to answer... second there is no way i can exchange contact info with the girls i liked... also the prices are too high and there are no discounts or reduced fees for regular and loyal users like me... i really like what i found in here but definately need to improve a lot
I just wanted to try the website but i end up liking girls i found... at least the girls i talked to
Dear Santiago,
Thank you for the review!
First of all, let me please inform you that every day we are trying to make our service better for use.
We want to inform you that we do not have any special requirements for contact exchange between our users.
You are free to do it anytime you want via chat/mail on the website. Please kindly note that it is up to every user to decide when they are ready to move forward and share personal contact information. As the website, we provide a safe and secure place for communication.
If you still have any difficulties with contact exchange please let us know via support@talkliv.com
Also, please note that we can look into some loyalty bonus system for your comfortable using the website. What do you think about it?
We are waiting for your reply!
Best regards,
Talkliv Customer Support
Experience is good. Just way too expensive for a pensioner like me! I just start getting to know some body and i run out of credit and it is a week later before i can afford anymore credits, and by then the person i was talking to has disappeared!
Dear David,
We appreciate you taking the time to share your story!
Please be informed that our main purpose is the users' safety in the search for a potential penfriend. From our side, we try our best to prevent any unpleasant experience of our customers and verify profiles of trusted users before posting them on the website. You have probably noticed that there are many profiles of “trusted users” who confirm their registration with the documents and checked background. We cooperate with our affiliate partners assisting with that process.
Also, we always consider any suggestions from our users and constantly improve the website for a better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your pen friend. Moreover, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Development departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
In case you have experienced any issues in communication with a certain user, please contact us via Support@Talkliv.com with more details, we will be glad to assist you.
We are always at your service.
Kind regards,
Talkliv Customer Support
The site is very well designed but I find that you are emphasizing profit at the expense of others. You could have more people (man) on the site. The credits are insufficient to establish a connection with a woman and very expensive in the long run and allow all free mails with unlimited free photos if a relationship is established between two people.
I made a friend during my first registration and unfortunately had to suspend the account too expensive and I will have to do it again very soon
* Talkliv attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Martin!
Thank you for pointing this out!
Please, be kindly informed that we have several teams that care for customers' well-being on the website and, unfortunately, we may not provide the services for free.
You can easily browse profiles for free. However, in order to view personal photos or chat with the members, you will need to be a paid member and purchase credits. You can choose among various packages and try the cheapest ones in order to understand how our project really works.
If you find our website expensive you are welcome to exchange contact details with the lady and communicate offsite for free.
Should you need assistance please contact us via support@talkliv.com
Yours faithfully,
Talkliv Customer Support
I am not yet very lucky with the current. Sometimes I look through the questionnaires all evening, choose an interlocutor, write, but there is no answer. This does not happen often, but I wish there were fewer such troubles.
Dear Roger!
Thank you for the review!
Usually, our members do not face any trouble like this
However, if you need any assistance please feel free to contact us at support@talkliv.com
We will be glad to help you!
Yours faithfully,
Talkliv Customer Support
The biggest problem is your an overpriced solution you have to compete with Asia dates and at least 3 others with a smaller offering than these giants yet almost as expensive so I have to leave each month for 3 weeks as it's just two expensive. My draw on the other sites is huge I get 1000 or more emails every 2 weeks and the site makes huge money with my ability to draw a couple no longer charge me as it was worth it for them to keep me on the site and I can only afford one week here so I can't participate as strongly here.
I have found a possible candidate for my future.
* Talkliv attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear User,
Thank you for taking the time to provide feedback about your experience with Talkliv. We understand that the pricing of our platform is an essential factor for our users, and we are sorry to hear that you find our solution overpriced.
We strive to provide affordable pricing while maintaining the quality and safety of our platform. However, we understand that our pricing may not be suitable for everyone.
We appreciate your feedback and will take it into account as we continue to improve our services. If you have any further feedback or concerns, please do not hesitate to contact us at support@talkliv.com. We value your input and are here to assist you in any way we can.
Best Regards,
Talkliv Customer Support
I wonder if this site is real or automated. I get many questions but not answers. Think this site maybe more on the sexual side than trying to find love. Sex is part of a relationship but trying to find someone it's not what I'm looking for
* Talkliv attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Bill,
We may assure you that we ask our users to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the user's profile becomes verified, meaning there is a Trusted User sign.
Our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website.
Please, kindly note that every user may have his/her own reasons for joining as well as different goals for using the platform for communication. You may always check the description posted on the user's profile to find whether it matches your interests or goals on the website.
Please, contact us via support@talkliv.com and share all the details regarding your feedback of the platform that you rated 2 stars.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Talkliv
Functionality wise The site is pretty good but to talk to the girls expensive if I think it would be feasible there's so many beautiful and intelligent women on this site you never know I'll take a chance
Tell you the truth I have no idea why I don’t like to be a fairly decent decision
* Talkliv attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Steven,
Thank you for taking the time to review Talkliv. We are pleased to hear that you find our site's functionality to be good. We also appreciate your interest in our community of beautiful and intelligent trusted users.
Regarding your concern about the cost of talking to the girls on the site, we strive to offer affordable pricing while maintaining high-quality service and safety measures. Our credit packages are designed to provide our users with flexible options to communicate with their matches at reasonable rates.
If you have any further questions or concerns about pricing or any other aspect of our platform, please feel free to contact us at support@talkliv.com. We are always here to assist you and ensure that your experience with Talkliv is a positive one.
Best Regards,
Talkliv Customer Support
This site is way too expensive to talk to anyone, $699 for 3100+ credits that won't even last a month, For the price of the sites 800 credit package (literally doesn't last a week) $179 you can get a yearly subscription to other dating/chat sites and talk to whoever you want without draining your bank account or maxing out your credit cards.
I was curious in what the site was about
Dear Dave,
Thank you for taking the time to leave the feedback.
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
If you have any suggestions on how to improve the website or how the prices should be set, please contact us support@talkliv.com. We are open to cooperation and work 24/7!
Therefore, we would greatly appreciate it if you decide to review the feedback, taking into account the explanation on how we set our prices.
Should you need any assistance, feel free to contact us via support@talkliv.com
Best regards,
Support Team Talkliv
This site is way too expensive to talk to anyone, $699 for 3100+ credits that won't even last a month, For the price of the sites 800 credit package (literally doesn't last a week) $179 you can get a yearly subscription to other dating/chat sites and talk to whoever you want without draining your bank account or maxing out your credit cards.
I was curious in what the site was about
It is not good. I have asked many times about contacting people that I wish to further a relationship with and the response has always been "you can exchange contact information at any time" but when I attempt to give it get contact information it is overridden with * in place of what I send. So I can't get the information to it from the party I am trying to communicate with
I thought I could meet and have a real world relationship with someone
* Talkliv attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Virginia,
Thanks for your feedback!
I highly recommend that you contact us via support@funchatt.com, so we would be able to check the situation and find a resolution to your inquiry. At the given moment, the users should have no issues with communication via website as well as sharing the desired information.
We are working 24/7 for you!
Best regards,
Support Team Funchatt
I'm extremely displeased with t a l k l i v, a lot of the things that I chat disappear the next time I go back to the same member? Also in my emails four or five emails with the same questions? Leads me to believe that this site is possibly a scam? You would do anything to have members spend more credits and spend more money buy more credits? I see no mechanism that will allow Asian members to be able to contact me or exchange contact information if they would like or they are serious about us becoming a couple? I would appreciate somebody contacting me through email! Or would you prefer me to post this opinion online for websites that report scam dating sites? For the rest of Asia and the world to find out?, *******@gmail.com,
I thought this was a honest website that could actually meet somebody but I feel that it's possibly more scam to scan users out of their credits and spend more money, when all my conversations keep disappearing? When I talked to the same member the next day? Unfortunately this will have to be reported to other websites that track dating sites that scam people in Asia as well as the United States
* Talkliv attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Peter,
Thank you for sharing your feedback about the website.
First of all, we need to remind you that our website is an online-international communication platform where we provide our members with fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other members of the website.
However, it always depends on the person how and what s/he wishes to send via chat/mail and, in general, manner of communication. For your information, we have such an option as Let`s Talk, where you can choose prepared phrases in order to send them to other members or create your own phrases, add them from the Internet.
As it states above, we are a communication platform, therefore, we recommend asking members directly what they are looking for here: just to spend time funny, penfriend, love etc. in order to avoid misunderstanding in the future.
Also, we may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Trusted Member sign.
From our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site.
Therefore, if you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@talkliv.com and we will review the case.
In addition, it is possible to exchange contact details via chat/mail with your penfriend, it is up to every user to decide whether to share them or not, as the website provides a safer and secure space for communication. Every trusted user decides for themselves when they are ready to move forward.
Therefore, we would greatly appreciate it if you decide to review the feedback, taking into account the explanation on how the website works.
Best Regards,
Support Team Talkliv
This is to expensive to just chat with someone. Almost worst then and actually nude site. Like least you get to see pics on nude sites for free. Here you have to pay an arm and a leg just to say hello.
I thought it was a site just to get to know people for free until i joined and they seem like robots.
* Talkliv attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Tmoney,
Thank you for sharing your feedback with us.
We carefully checked your comments, and we would like to clarify a few details mentioned in your review.
First and foremost, please note that sharing erotic content is strictly forbidden on our website.
We do put a lot of effort into verifying the ladies registered with us.
We do also have different departments that make sure our standards are met on a daily basis.
If we find out that any kind of violation of our Rules took place, we will take measures immediately.
We were saddened to hear the details you mentioned and would like to investigate the concerns you have raised.
Once you choose to provide us with some more details, we will pass them to our Moderation Team who will start an investigation and contact our Regional Partners to get their explanation of the situation.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.
Your experience means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out via support@talkliv.com email.
We appreciate your help in making the platform better!
Best regards,
Talkliv Customer Support
Not good at all, why do you have to charge so much to read an email and when you re-read it you get charged again? This is a RIP off! I am still learning how to use all functions of this app, so it becomes very expensive. I can't see myself continuing to use this site. I won't be recommending it to anyone.
Thanks
Nads.
Meet new friends
* Talkliv attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Nads,
Thank you for taking the time to share your concerns about our pricing structure. We understand that affordability is essential to our users and we apologize for any inconvenience you may have experienced.
At Talkliv, we strive to offer competitive pricing while providing a quality and secure platform for our users. The pricing structure for our messaging service is in line with industry standards and helps to ensure that our users are engaging with other members who are serious about finding meaningful connections.
We do offer various pricing options for our users to choose from, and we recommend selecting the package that suits your needs and budget.
We understand that navigating a new app can be challenging, and we are here to help you. If you have any questions or concerns about using our platform or the pricing structure, please do not hesitate to contact us at support@talkliv.com. We are here to assist you in any way we can.
Thank you for choosing Talkliv, and we hope that you will give us another chance to provide you with a positive experience.
Best Regards,
Talkliv Customer Support
Great, I am very happy so far. Still learning how to use all functions of the app.
Meet new friends
A separate plus of Talkliv is the icebreaker topics. Even with good interlocutor, it happens that topics end and it's hard to move on. But do not stop talking because of this! Icebreakers are a great help, you can immediately find something you want to discuss!
Dear Bernt,
Thank you for sharing your feedback with us, we really appreciate it!
We are always at your service!
Best Regards,
Talkliv Support Team
It is advertised as being a site to meet single people. After a couple of texts you start asking for money. I am not really sure what kind of site it is but I saw a 12 year old little girl so no matter what kind of site it is there should not be a child on it.
It was advertised as a free site to meet single people not 12 year old little kids.
* Talkliv attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Bud,
Thank you for sharing your feedback with us.
We carefully checked your comments, and we would like to clarify a few details mentioned in your review.
First and foremost, we would like to let you know that we are a legitimate company and we strictly forbid users under the age of 18 to register on our website.
Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").
Talkliv is an international platform that enables people from across the world to communicate with someone they would hardly meet in real life, if ever.
Also, please note that we do have free features as well as paid ones.
If you would like to know more about them, please let us know.
Considering the points you have raised, we would like to take an opportunity to investigate your feedback further.
We would love to make things right if you give us another chance.
We would need the profile ID number of the user you are referring to as well!
Please do not hesitate to reach us via support@talkliv.com email at any time. We work 24/7 for you.
Best regards,
Talkliv Customer Support
Talkliv is a good and reliable site. They will make sure you feel comfortable and, most importantly, safe. All accounts are verified, without verification, the profile is not published. This is probably why you will not see bots here.
Dear Reynold!
We appreciate your reaching out
Each day we are trying to surprise!
And yes you may find only real people on here
Yours faithfully,
Talkliv Customer Support
If you find someone that you want to write or connect with, why does it cost you more credits to send a letter? It seems to me that, in order to get people together or for them to connect, you would make it cheaper. Just saying.
Dear Talmage!
Thank you for the review!
Please, be kindly informed that while sending a letter you may use up to 3500 characters compared to the chats message and put a lot of information in there thus such an option has a different charge programe.
We will take into consideration your request regarding the price services, however, let me please tell you that there are a lot of teams that care about well being of the platform and your safety on there.
Should you have any questions, please contact us back via support@talkliv.com. We will be glad to help you.
Yours faithfully,
Talkliv Customer Support
Credits are expensive. And I believe some women here are fake or at least their profiles are fake. It should be easier to talk to and meet women on this site. And we should be able to exchange contact info if we wish.
The women here are beautiful and I want a beautiful wife.
* Talkliv attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Eugene,
We do appreciate you taking the time to share your opinion with us. Your feedback is what motivates us to improve!
Please be kindly informed that we carefully approve every trusted user to be registered on the platform as they undergo multiple verification checks that confirm their identity and background before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the user you are corresponding with.
However, if some of the users raise your concern and you have some evidence in regard to this matter, please share them with us at any time and we will be glad to investigate the matter. We always take action if we notice that violations of the rules indeed take place.
We would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a member and create an account. Also, you can easily browse profiles for free.
On the other hand, it is true that you will need to purchase credits to use some of the services, however, compared to a subscription, you only pay for the services you are provided with. Having credits, you get to choose the services that are of your interest and control your spending on those.
It should be noted that we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Please be advised that it is not prohibited to exchange contact information with your penfriend in chat or mail sections. There are no particular requirements before you may take that step, however, your chances will definitely increase if you make sure that you know a person well enough.
This option may be helpful for you to reduce your expenses and continue communication outside of the website. However, every trusted user decides for themselves whether they are ready to move forward as the website provides a secure space for communication.
If there’s anything we can do to help you further, let us know via support@talkliv.com.
Best Regards,
Talkliv Customer Support
Well I was on this site last night about this same time because she said in her text it was 21 hrs. Ago. Anthow for some reason the site just went blank last night, and I was not able to get on till now.
Becausev I wanted to hook up again with same lady.
* Talkliv attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Paul,
We're sorry to hear about the situation that took a place.
We'd really like to help you out. For this purpose, please contact us via support@talkliv.com and duplicate your inquiry.
Looking forward to hearing from you soon!
Best regards,
Talkliv Customer Support
I enjoyed it and I wanted to thank you for the ice breaker coins. I met someone special to me you helped me with that and I am so appreciative of you all for the time. Then I ran out before the conversation was over. But thanks for the time you allowed me to meet her.
Dear Dave,
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for sharing your feedback about the website!
Best Regards,
Talkliv Customer Support
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Dear Jay,
We appreciate your feedback regarding the pricing on our platform. We understand that the cost of using our services may be a concern for some users, and we are continually evaluating our pricing structure to ensure that it is fair and competitive.
We do have a credit-based system for accessing certain features on our platform, such as sending messages and gifts to other users. We understand that this may not be ideal for everyone, and we offer a range of credit packages to suit different budgets and usage patterns.
We would like to assure you that our main goal is to provide a safe and reliable platform for our users to connect and interact with each other. The cost of maintaining and improving our platform, as well as ensuring the safety and security of our users, is reflected in our pricing structure.
If you have any specific concerns or feedback regarding our pricing, please do not hesitate to reach out to us at support@talkliv.com. We are always open to hearing from our users and are committed to providing the best possible experience on our platform.
Thank you for your understanding.
Best Regards,
Talkliv Customer Support