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Placed an order on 7/9/23 for a sheet set. Site automatically adds "free sunflower fairy lights". I was shipped and received lights they added to my order but never received my sheets. Emailed to follow up on 8/20 and received an auto-response about allowing 2-4 business days for research. It's been 5 business days, no response.
Update 9/24/23: Since posting the originally negative review I have heard from the company and they are attempting to resolve.
Tip for consumers:
Looks legit and quick to ship “free” item. Actually ordered item not shipped/received. No response from customer service.
After posting review, company has responded to initial inquires and is trying to resolve.
Products used:
Product not received. Since posting review, company is attempting to resolve.
I bought the Indian Green Tapestry and loved how it turned out. It came in a cute little bag and and is so pretty! I've already recommended to my friends to check out Tapestry Girls. I definitely want to order more stuff later to make my room look even better, and when I have more money. This was my first time ever shopping with Tapestry Girls, and I can truly say that I'm very pleased with my experience. Also, one of the employees who helped me was really nice, as well as the manager.
Tip for consumers:
Get a large.
Products used:
Indian Green Tapestry
The tapestry is fine but my main issue is it took several weeks to get to me. I needed it sooner to move into my dorm room and I felt like they could've given me more updates. Frustrating. There was no updates until I contacted them.
Products used:
Tapestry
TY to the support staff at Tapestry Girls! I had a small issue with my order where the wrong product has been processed. I didn't see it for a couple of days and when I saw it, I thought I will be too late. But it wasn't because the people working here ensured me that the right product will be sent on time and for me to not worry. Sure enough, I recovered what I wanted on time and I have to appreciate them for this!
Products used:
Midnight Moon Tapestry
I love this brand! They offer such large choice of unique items and for the price, the quality is actually on top! 100% recommend.
Tip for consumers:
You can use this site.It is good.
Products used:
Black Sunflower Tapestry.
I got my items a little later than expected but all of them were good quality and unique to my room theme. Overall happy with the purchase.
Tip for consumers:
Weekends seem to be when they have sale promotions
Products used:
Softy bed set, wave tapestry and dream neon sign
I received a wall tapestry that was just as it appeared online. Great quality and customer service went above and beyond.
Tip for consumers:
Don’t plan on making a return and for shipping to take longer than normal.
Products used:
Wall tapestry
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