Tasca Automotive Group

Hi my name Lavenia Lewis, I order a part that I just received sunday 3/20/22. I order a Bug Deflector for a 2021 kia forte ok that's what I put in for when placing my order they sent me one for a 2019. That's not going to fit. LAVENIA LEWIS, so I need to reorder the one for a 2021 kia forte.

Tasca sends you the wrong part. They ok a return you pay shipping both ways they don't refund your
Money and won't answer the phone
The company is terrible don't use
Them

When i ordered a part i would get that it was being prosessed. After 2 weeks i tried to cancel the order still no way of getting comunication. I highly recommend not to do business with tasca.

Contacted my local infiniti dealer and got my parts number to make process easier,, logged into their website and order. Two days later I got an email that they could not process my order because my vin number was incorrect which was bull and they needed my correct vin to ensure accuracy of my order. I re verified and it turned out my vin was accurate. Next thing I get is they were going to place the order from their distributor because they did not have the items in stock. Another BS, and that should have told me to take my money and run but I agreed, paid for 3 day shipping. Fast forward 2 weeks later, yes, that's how long it took, I got the items and low and behold, they were the right part expect for one, Even though they parts were correct, the items they sent were brown and my vehicle interior was black. TAsca just took the vin number and sat on it, they did not verify to make sure they were sending the right color. What a disappointment that they wasted my time, but to add insult to injury, they sent wrong colors. Would have been a bit bareable if they sent the right item but no. I definitely wont be doing business with them again.

Great service and rage of parts available. Also awesome service on shipping goods to Australia will continue to shop time and time again with Tasca. Thanks

Part was delivered right on time, fits super great even came with washer hose assy. I will buy from tasca again ben reilly was super help full on questions i had on other parts thanks

Ultra sloooow shipping. Two weeks, still have received part. I still have not even received notification that they received the part and shipped it. Do NOT recommend this parts supplier.

Horrible "customer service. " Had a situation involving my mother, who is over 70 years of age. She ordered a part for her car so her door could be repaired. The incorrect part arrived and unfortunately, the box was thrown away because she assumed the correct part was sent. When we contacted the "customer service" manager, Matt, he advised they would not help her with returning the part because it has no box. When I asked if he could please make an exception and accept the part back (it was a hefty $22.00 part - yes sarcasm) and we would order the correct one from them, Matt advised he would not because then he would in turn have to do this for "everyone else." I questioned manager Matt how many times this situation would really occur and he advised it happened "three times in the last week." Seriously? I have ordered merchandise from many online companies - ones that actually have customer service ethics actually would agree to write off a $22.00 part that a 70 year old woman ordered by mistake... this guy wouldn't BUDGE..."free shipping" if she ordered the correct part - that is not a solution that helps both parties, considering I also explained she lives on a very fixed income. That is a stingy, greedy company with ZERO CUSTOMER SERVICE. But hey, we are in the technology era so that's not important anymore I guess! Needless to say I will tell everyone I know NOT TO ORDER FROM TASCA.

I've ordered stuff from tasca before, but recently I made an order for a part that said "in-stock", after two days of the order pending, they sent me an email update stating they didnt have the part and that it would and extra week before they got it to their warehouse. I then requested a cancellation, this was over a month ago... I HAVE STILL NOT RECIEVED A REFUND. Do NOT order parts from this company.

If you make an order from these people you will regret it luckily they just got me for a small amount

DO NOT DO BUSINESS WITH THIS DECEITFUL COMPANY. We are out of state and put down a deposit to hold a truck and were informed by two employee's Dan Jordan in sales, and also Eileen Aquilante in internet sales, that our deposit would hold the truck while we waited on THEM to provide additional pictures. Our deposit was taken on Friday, and they sold the truck out from under us on Sunday. One sale manager tells me the sold sign was pressure washed off, what a JOKE! Then that they couldn't get the title. Then their general manager Matt Cabral comes back and says the hold was just for 48 hours and basically too freaking bad even though the deposit was placed within the 48 hours. This experience has been appalling. CLEARY THIS COMPANY HAS ZERO HONOR OR INTEGRITY. STAY CLEAR AND DO NOT GIVE THESE LIARS YOUR BUISNESS. Take your honest money to honest people which you will not find at Tasca!

Well received by Chris at the check in desk. He did a great job. Very sharp about his job. Excellent.

I ordered 2 bags of Ford factory check balls for transmission valve body their ad shows seven check balls as this is how it comes from the Ford dealership when my item arrived after paying 1150 for shipping I opened it up to my surprise and found only two of the check balls in A factory Ford dealership bag that had been opened by this company and they took out five of the balls and sent me two of them
This company is so shady that they buy from the Ford factory open the product take out the majority of the product and sell them individually when their ad shows that it comes with seven I will never ever even consider using this company again they do not answer their phone I asked to return they still have not gotten back to me do yourself a favor just go to the dealership might cost a little tiny bit more but with scammers like this out there I got to say I'm sick of it they should be ashamed of themselves and I hope many people read this and help to put them out of business total scammers and it looks like I'm not the only one that is complaining about this fraudulent company

Very good and knowledgeable staff, will do more business with them when ever I need part. Shipping was fast and all parts showed up correctly.

Saved over $100 from dealer price for exact same part. Awesome and easy to deal with and shipping didn't break the bank.

I love their customer service, they keep me up to date on where my package is great service over all

Ordered a part in early April (around the 7th). Never received an email confirmation with the order number; HOWEVER, someone from Tasca called on April 9 and said the part was not available and the next update wouldn't be available until April 26. Matt told them to cancel the order because we could not wait that long. Tasca took the money out of the bank anyway and has not issued a refund. I contacted the company today inquiring about the refund and received an email stating they cannot look it up with out an order number. I DON'T HAVE AN ORDER NUMBER. They never emailed me. I have called 3 different numbers trying to talk with someone but NO ONE WILL ANSWER THE PHONE. I WILL NOW PROCEED TO THE BBB

Wrong part and Tasca never returns response. Live chat doesn't work, phones not answered
Wrong part received and no contact from Tasca Parts. They will respond in anyway.
Two different phone numbers state they do not answer at this time. Tried online contact form. Live chat doesn't work tried several times. Keep trying emails.
Its sad I have bought from them before and even pointed others to them on IG. This is my last attempt to be civilized since some have had responses here.
-email
Request for RMA
Order number ******* part number FR3Z-17K707-R left rear mirror - Without shelby, with heat, with memory, with blind spot (correct based on your site description fitting all 2015-2020 mustangs)
Vin 1FA6P8TH4F******* suggested FR3Z-17K707-G but your website description says without blindspot (I have blindspot monitor)
Mirror received much larger 6 x 5" vs 3.6 x 6.3"
Not sure if your website description for both parts is wrong but this part definitely incorrect.
My 30 days from receipt of part is tomorrow and wanted to get this email sent to date stamp contact as live chat does not work, phone number does not get answered.

I placed an order on 12/10 and I have called and emailed all day with no return call or reply. VERY POOR CUSTOMER SERVICE. At this point I just want to cancel my order!

I have had the pleasure of dealing with the "customer service manager" Matt most of the day. He seems to be the only person there to answer the phone. I ordered back on the 30th of November and didn't receive the parts until the 20th of December with no tracking updates. After that we spoke with Tasca and we're assured it was a Usps glitch and that over the holidays they get backed up. Understandable so we gave them another try. We placed an order on the 7th of February and got a shipment notification on the 10th that a label has been created. Since then, no updates no tracking etc. called and spoke to Matt, cannot return now that we are 20 days in, can't ship it back when it comes in as there will be a restocking fee, no options but to wait. I have been repeatedly hung up on, told I cannot speak to anyone higher, he doesn't feel like giving me more information or names above him I can speak to. It's just down right rude customer service. I have no options but to hope 20+ days later I might receive my parts. To make matters worse I was told it was my fault as I chose Usps when there wasn't an option to choose. No response, no resolution and horrible customer service. Beware of this. Latest order number is *******.

I go here for all my ford parts. Best place to buy and very friendly phone internet sales dept. the prices here can't be beat. I'll only go to Tasca.

I was very lucky to actually get ahold of somebody, it took me three days of emails and 3 30 minute calls to finally get help.

Overcharged for expedite shipping and no phone support suggest you find alternatives way get your part